# Page 18 | Mailjet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Mailjet the right Email Marketing solution for you? Explore 453 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130105/Mailjet/reviews

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Mailjet

4.2 (453)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 24th, 2026

# Page 18 - Reviews of Mailjet

## Showing most helpful reviews

Showing 426-450 of 453 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

YH

Yoann H.  
Assistant chef de projet  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A very useful tool to manage email campaigns"

April 15, 2021

5.0

Pros

Super convenient, without any bugs and quite easy to use.

Cons

The free version is quickly limited. No problem with the tool.

Review Source

MS

Marie S.  
Product Manager  
Internet  
Used the software for: Less than 6 months

### "Fast and easy! "

September 28, 2018

5.0

Really cool product! I was trying to pick the easiest one that would fit my requirements and I am very happy about it.

Pros

It is very easy to user, I could have an overview of everything in a few clicks and I can do a lot within templates quite easily.

Cons

Just a bit hard sometimes to navigate between lists, templates and campaigns but manageable

Review Source

ME

Magnus E.  
CTO  
Computer Software  
Used the software for: 6-12 months

### "It just works!"

May 17, 2018

5.0

I can safely and securely send emails without being blocked by spam filters.

Pros

Free tier is sufficient for a couple of small sites. Easy management interface. Secure sending of emails.

Cons

Would like more automation of the registration of new domains and new sender addresses. Should be possible to make this more efficient.

Review Source

AM

Alexandre M.  
Assistant Digital Project Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "A good tool"

March 15, 2021

5.0

Pros

The tool is practical and easy to use. I recommend it

Cons

The limit of the free version is reached too quickly.

Review Source

DM

Daryl M.  
Operations Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Easy to use & great free features"

February 19, 2019

4.0

Pros

As a free option, mailjet is fantastic. although I haven't used the paid features, I can see the benefits & will likely subscribe in future. It's easy to use, reliable & easy to see how effective your campaigns are.

Cons

I would like to see more features available for free even if limited use.

Review Source

GB

Gregory B.  
Project Manager  
Design  
Used the software for: I used a free trial

### "Good"

April 29, 2021

5.0

Pros

A very practical site for managing email campaigns and newsletters, at a reasonable price.

Cons

The template preview tool is sometimes bug.

Review Source

NS

Nathan S.  
Student  
Computer Software  
Used the software for: Less than 6 months

### "Easy To Implement"

January 22, 2019

5.0

Pros

I am currently on the free plan for mailjet and it has exceeded my expectations in terms of usability and ease of implementation

Cons

I would like to use mailjet more but unfortunately I do not know about some of the features they offer in terms of sending formatted messages that look nice

Review Source

MP

Mark P.  
Founder  
  
Used the software for: Less than 6 months

### "Best service to get started quickly"

April 13, 2018

4.0

Pros

Sign up and start sending emails on the free tier within minutes, this is a very useful feature when you are trialling Solutions.

Cons

I posted some issues with the SDK on GitHub but no one replied, not a big deal as I worked out the issue but showed a lack of customer service

Review Source

ML

Matthew L.  
Creative Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Affordable for the small to medium user."

February 22, 2019

5.0

It's been affordable for our small and medium mail outs.

Pros

Compared to MailChimp and all others, it was possible to budget Mailjet int our small the medium campaigns.

Cons

I'd like to be able to save an email so I can go back to edit it without having to copy it and create a new one.

Review Source

SB

Simon B.  
IT Manager  
  
Used the software for: 6-12 months

### "Overall happy with the platform, a vast improvement over our previous solution."

October 25, 2017

4.0

Pros

Takes the hassle out of creating professional looking emails that render correctly across all clients/platforms.

Cons

List management is somewhat cumbersome, confusing. Users have trouble with the way lists work (can't send campaigns to multiple lists for example).

Review Source

JI

Jesús I.  
Engeener  
Computer Software  
Used the software for: 6-12 months

### "Good sending emails via smtp"

April 16, 2018

5.0

Sending notifications via email

Pros

It'i very easy to configure and send emails via SMTP and easy integration to with API in order to send emails via API

Cons

At this moment i can not see any disadvantage because i have only sent a few of emails via SMTP as notifications

Review Source

FB

Fran B.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "BE CAREFUL! They charge credit card and don't offer the services"

February 1, 2019

1.0

Worst possible

Pros

For the moment, nothing. I paid for nothing.

Cons

They blocked my account without any reason, and after that, they charged my credit card for first time. Incredible! They're scammers, be careful and try to use another one email service. Also I'm asking support and they never answer!

Review Source

KS

Kim S.  
DJ  
  
Used the software for: 6-12 months

### "Just think it seames logic and straight forward to apply guest list, design and send you mails!"

March 30, 2018

5.0

Pros

Sends out the mail quite fast and that you can monitor whats going on there wich ones have opened and such.

Cons

To me its not quite clear when you add more names to the list how it works with unsubscribed mails and such. But i trust your automatic thing.

Review Source

RR

Richard R.  
Dir of Sales  
  
Used the software for: Less than 6 months

### "Just the BEST...."

May 17, 2018

5.0

Pros

It's easy, simple and really works. I was scepticle at first, but I did try it and within an hour, I signed up for a plan.

Cons

NONE. I used this app as a way to try new things and I will tell you that the response was beyond my expectations.

Review Source

AC

Alessandra C.  
administration  
Architecture & Planning  
Used the software for: Less than 6 months

### "Good and affordable software"

October 8, 2018

4.0

In generally the experience is good, with an affordable price.

Pros

Mailjet have all skills you need for the best campaingns! Nothing is missing.

Cons

The web interface is not totally easy to use, sometimes you need a bit time to reach what are you looking for.

Review Source

IH

Ismael H.  
Administrator  
E-Learning  
Used the software for: Less than 6 months

### "Good prices, good features"

December 5, 2019

5.0

Pros

Prices and customer service and good features.

Cons

Some problems in the implementation with api system. The errors were not totally clear.

Reason for choosing Mailjet

An employee already used it in another company.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Price

Review Source

LW

Logan W.  
Banker  
Investment Banking  
Used the software for: Less than 6 months

### "Disappointment"

March 12, 2020

1.0

Horrible experience. Run don't walk.

Pros

I was really excited to use this product but the lack of any customer support and unwillingness to help their customers at all made this a bad experience.

Cons

There is no phone number to actually help customers who have issues. They are unwilling to listen to their customers and make it seem as they don't actually want to help customers reach their goals.

Review Source

TT

Thanissara T.  
Marketing Manager  
  
Used the software for: Less than 6 months

### "Great Service and Customer Support"

April 13, 2018

5.0

Pros

Fast and easy Customer Support. For this price get a big value and quality. Easy to use, very user friendly.

Cons

I cant delete Campaigns by my self, have to contact the Customer Service. This should be changed, its not convinced.

Review Source

AL

Arto L.  
IT Specialist  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Only used as smtp sending server but seems to work fine in this use"

November 8, 2017

4.0

I do not need to run my own SMTP server. Restricted my campains from reason I not understood. Support solved the problem after I contacted them.

Pros

Good value for money, in Europe which helps with European GDPR I hope. Web user interface feels good.

Review Source

VG

Vanessa G.  
Sales & Marketing Coordinator  
Computer Software  
Used the software for: Less than 6 months

### "Awesome Newsletter Creator!"

February 19, 2019

5.0

Pros

I love how easy to use this software is. I can create beautiful newsletters in no time, and look like a pro doing it!

Cons

I can't think of any real cons. There are some features that you need to pay for to access, but for the most part, the paid-for features are reasonably chosen in a way that you don't necessarily need them to still create a great campaign.

Review Source

SGV

Silvia Gabriela V.  
Mercadeo  
International Affairs  
Used the software for: Less than 6 months

### "About mailjet"

September 25, 2019

5.0

I received good feedback and I did some sales from my mailing campaign. I still use it.

Pros

I like that I can have different lists and exclude people from it. Sometimes customers have already responded so theres no need to send them the campaign again.

Cons

Maybe the limits are kind of short but its something normal for mailing software.

Review Source

sM

simon M.  
Developer / CEO  
Computer Software  
Used the software for: Less than 6 months

### "Mailjet review"

February 19, 2019

5.0

Good.

Pros

Very easy to implement, we did add it to our node.js service.

Cons

It worked, it was quick and easy. So I have no concerns.

Review Source

PD

Patrick D.  
Owner  
Sporting Goods  
Used the software for: I used a free trial

### "Mailjet Review"

January 25, 2019

5.0

Quite positive and have already recommended it to others.,

Pros

It was pretty easy to use and has a lot of useful features.

Cons

Wish it had an app to use with an iPhone.

Review Source

LG

Luca G.  
Junior data analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Ottimo strumento per mail automatizzate"

June 17, 2021

5.0

ha risolto l'invio automatico di mail da un nostro server tramite api

Pros

comodo per l'invio di mail automatizzate , facile da utilizzare , configurabile anche con API e SMTP

Cons

per ora non ho trovato nessun inconveniente , in azienda lo usiamo in tre e nessuno ha mai avuto problemi

Review Source

DA

Dove A.  
Children's Ministry Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Easy to use."

January 25, 2019

5.0

Love Mailjet. I appreciate that it is user friendly and allows me to schedule when I send the letters.

Pros

I have never created email newsletters before, but Mailjet was so easy and fun that I was able to create a pretty decent letter with my first try.

Cons

Sometimes I have trouble editing and have to back out of the program. I would also like the option of placing borders around certain areas that don't allow them.

Review Source

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