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eVetPractice is evolving to Covetrus Pulse vOS. Covetrus Pulse vOS brings your software applications into a single, seamless environment. By combining industry-leading practice management with our family of products, we simplify workflows and empower teams to focus on care. Customize for the way your practice operates – from labs, diagnostics, bookkeeping, and beyond. Enjoy leading customer support and a 24/7 Resource Center.
Provider
Covetrus Software Services
Located In
United States
Foundation
1988
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, In Person, Videos, Live Online, Documentation
Support
Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)
Content Source: Covetrus Pulse
Based on other buyer's searches, these are the products that could be a good fit for you.
A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Reviewers value the ability to access Covetrus Pulse from any location, which enhances their flexibility and remote work capabilities. They highlight the convenience of logging in from home or any device with an internet connection, making it easier to manage their practice on the go. The cloud-based nature of the software ensures that they can work seamlessly from multiple devices, providing them with the freedom to stay connected to their practice from virtually anywhere.
Users find Covetrus Pulse effective for comprehensive record keeping, remote access to patient charts, and the ease of emailing and transferring records. They appreciate the system's ability to keep track of medical records, client reminders, and controlled drug logs, which helps them stay organized. However, they face issues with accessing patient records from specific tasks, integration problems, and the risk of accidental record deletion, which can disrupt their workflow and cause concerns about data security.
Pros
I do like how functional it is compared to some of the other programs I have used, user friendly once you learn the program and has great customer service if you ever need help.
Software is straight forward and simple to use. The user interface is excellent and the features make it some of the best veterinary software I have used in 20+ years.
Overall, I am very pleased with eVet Practice. I feel that it is very user-friendly and your customer service is awesome.
I do enjoy some features, like how you can easily access the invoicing from more than one place, making notes are easy, editing is easy, and understanding the schedule/scheduling is VERY easy.
Cons
Poor, customer service was the worst. It wasn’t until I finally called and said I was leaving that they attempted to fix anything.
I dislike scheduling and having to select times manually. I dislike how checking out clients is Multiple step process.
About 15 minutes later, there was a warning message popping up.
We had expected less problems and headaches with evet than with Avimark, but have been disappointed. There really isn't that much difference.
Most Recent Video User Review for Covetrus Pulse
SEE ALL VIDEO REVIEWS
Pleased with eVetPractice
Michael S.
"Great value, still needs improvements"
Overall: Overall, it's good. I've used eVet/Pulse since 2014 between 2 practices. I'm used to it, I think it's a good product. I just know it could be better.
Pros: It's fairly easy to learn and is user freindly
Cons: LOTS of clicking to get to the right page. Also, all of the "enhancements" that they do are not usually actually productive or things that I've seen anyone ask for- making the border of the EMR pink or blue to indicate gender.....there are plenty of other requests that are more important than that.
Vendor Response
"CCAH Review "
Overall: It has been amazing this is the second practice that I have implemented pulse at.
Pros: The ease of access and use. The reports features make my life a lot easier. My tech's also love how everything is much easier to access.
Cons: No access to an app feature yet. I think it would be amazing if there was an IOS app.
"Do not like Covetrus Pulse"
Overall: Pulse can be VERY glitchy, it goes down from time to time and we cannot do our daily tasks, it's not user friendly. I don't know what happened from when we first started using EVet Practice to Pulse, but something happened and not for the better. When we call about problems we are having, it's ALWAYS our server and not their problem to look into. The CSR are very nice and I know they are told what to say, it's by no fault of their own they can't say anything but "it's your server". I feel like Covetrus just doesn't want to take on the problems and fix what needs to be fixed. Pulse it just not what it used to be and sure not helpful when you have a problem. I wish I could say better things about Pulse.
Pros: At this time there is not much I like about Pulse
Cons: I used to rave about Pulse, something has changed and not for the better. I would not recommend it to a colleague at this time.
"Complex but helpful program"
Overall: There is a learning curve. The invoicing and accounting system is a bit complex and difficult to explain to clients. Overall, information is easy to find is easy to find, transferring patients and clients is simple. Definitely a useful program.
Pros: The amount of customization available is helpful, information on patient visits is organized and easily acessed, adding documents is simple and fast
Cons: Some processes are time consuming like boarding check in/out and the addition/subtraction of services once they have been sent to invoice.
"Great software and customer support!"
Overall: Very good, every time I call for customer support they are extremely helpful!
Pros: The ease of use. Finding medical records, inputting information, etc. is very easy.
Cons: Need more options for mass updating inventory/labs/services. Would work better if it was laid out like an editable spreadsheet. It is clunky to have to click edit on each item, edit, then save and close before moving on.
