# Page 10 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews

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Covetrus Pulse

4 (542)

[View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Covetrus Pulse

## Showing most helpful reviews

Showing 226-250 of 542 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EI

Ellen I.  
DVM Owner  
Veterinary  
Used the software for: 2+ years

### "eVetPractice "

November 23, 2020

4.0

Frustrating. Part of the situation was we did our original migration 6 months prior to going live. We should have done a second migration, which I found out months after going live. We also scheduled onsite training, which they canceled because they overbooked the day and never rescheduled (you honestly don't need it - their online training to utilize the program is good, but it might have helped with our multi-location functionality. Inventory management is not their strong suit.

Pros

Customizable, ease of use. If I were a single location practice, it would be great.

Cons

We are a multi location practice working off a single database. EVetPractice is not friendly to this setup, it takes hours of extra work to keep the multi locations identicle. They have an "Enterprise" function - but then it does not share medical records.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Covetrus Pulse

At the time, we were told that they were completely functional with multi-location same data base practices.

Review Source

LM

Liana M.  
SEO  
Veterinary  
Used the software for: Less than 6 months

### "EVet Software Review"

June 10, 2021

4.0

Everyone is friendly and helpful. Overall I am fairly happy with the switch.

Pros

Cloud based so can use on phone, tablet and lap top. Everyone has their own sign in. Like their help and that you can make suggestions for changes which might get incorporated. Although support is not 24/7 help menu is pretty good and when open they do get back to you quickly. Cost is pretty reasonable.

Cons

I would like to print out a vaccine certificate that is the same as previous system or very similar and it won't do that. Don't like that when you are on the scheduler and look at something it won't let you go back. Don't like how credits are applied. Data transfer required a lot of work on our part that was unexpected. Don't like that you can't change the anesthetic monitoring form and that for surgeries we have to do an exam form, anesthesia form and then a surgery form all separately. Was able to make some of my own forms to get around this though. Would like to be able to have clients sign forms on screen so we could go totally paperless.

Reason for choosing Covetrus Pulse

Had used both of those before and didn't love them and not cloud based.

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for being a great customer and for sharing your feedback with us.

PC

Phillip C.  
Hospital Manager  
Veterinary  
Used the software for: Less than 6 months

### "Evet Addition To The Practice"

November 23, 2020

4.0

Overall, the transition has been great. It has improved my room turnover time, accuracy of invoices, and integrates with my in-house lab machines. Users can me modified to only have certain access, which has been great for security and accountability. Really don't have any major complaints with the software. Aside from improving financial reporting features I would give the software a 4.5/5.

Pros

I like that it is cloud based. Eliminated a huge portion of my monthly IT bill. Customer support is great and very knowledgeable. Cost per month for the software is very reasonable. It was easy to learn and my whole staff was competent on the platform within days.

Cons

The reporting features could use some tweaking. Some things can be very nuanced and the financial reports could do with some additions and upgrades. Things have been tough for my bookkeeper and I don't have a great avenue in order to iron out these issues. Customer support is great on daily Evet use and issues but reporting needs its own department of support.

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)

Reason for choosing Covetrus Pulse

Our practice was too large for Vetter to be used without issue and while Avimark is a great platform it would have required us to purchase another server

Switched from

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

Our server needed replacing and we were looking at an $10k cost for that. For a fraction of that I switched to Evet and improved many areas in the practice while negating a server need. Should have gone cloud based much sooner

Review Source

TW

Tami W.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "Good basic software"

April 5, 2021

4.0

We overall like the product. There have been bugs to work out. I wish that the company would solve actual problems instead of moving things around.

Pros

The best part about the software is the price

Cons

Report options are lacking it would be nice to have greater flexibility in what reports you were able to run. For many things it seems like you have to click through about 5-6 different screens and popups to get where you want to go.

Alternatives considered

[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Covetrus Pulse

Price and the fact that at the time is was privately owned.

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

We needed a cloud based option at the time we had two clinics and needed an easier way to have patient in each location. Also at the time evet was privately owned and we did not like the customer service at covetrus for avimark.

Review Source

AF

Angela F.  
Lead Veterinary Technician  
Veterinary  
Used the software for: 2+ years

### "Daily Pulse User"

September 25, 2023

4.0

Overall good but there is just a enough little things that keep us wanting or wishing for more or something better.

Pros

Ease of use- the way I use the product may be done differently by other staff

Cons

There are ways that the product has been updated that weren't necessary and made the product harder to use or produced bugs that I'm still continuing to wait to be fixed.

Review Source

Response from Covetrus Software Services

December 13, 2023

We’re so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive.

AM

Andrea M.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Frustrated"

September 12, 2023

3.0

Pros

Customer Service \[sensitive content hidden\] The Customer service Reps are always kind, patient, and efficient.

Cons

The Due Dates for Vaccines on the page with the patient info generally doesnt match up with the actual Vaccination History - very frustrating!

Review Source

Response from Covetrus Software Services

December 13, 2023

We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

SL

Sarah L.  
Veterinarian, Owner  
Veterinary  
Used the software for: 1-2 years

### "Good for mobile work, veterinary specialist"

November 18, 2020

5.0

I'm really happy with the software and wonder how I did my work without it. I am mobile so I like that I can use it most anywhere, as long as I have cell service or wifi. It's easy to use on my laptop or ipad.

Pros

1\. Ease of use: I can easily do charts with templates I've put in, run reports I need (I don't use them all), putting in charges/treatments. 2. Pragmatic: Entering new clients, patients, packages is very intuitive and straightforward. 3. I can easily enter information from other veterinary hospitals, radiographs and documents. 4. The referral system set up is super easy to use and generate referral documents.

Cons

1\. The jumble of words/sections when I go into the settings is my least favorite thing about eVet. I end up searching for the section I want every time and I don't like the appearance. 2. Customer service was not so good for a month or two, approximately one year ago; I think there were some transitions happening. However since then they have been truly SO helpful, willing to find out an answer for me and help solve a problem. I use the chat quite a bit. I wish there was help available on the weekend or even Saturdays. 3. I disconnected it from Quickbooks Online as my bookkeeper continued to have issues.

Reason for choosing Covetrus Pulse

Price, feedback from colleagues that were already using it.

Review Source

MK

Mary K.  
Business manager  
Veterinary  
Used the software for: 2+ years

### "Probably great for small animal clinics but has issues for large animal clinics"

June 16, 2021

3.0

Our trainer was very poor!

Pros

We are able to toggle between our clinics and access patient/client records from any of the clinics

Cons

We have complained repeatedly about a bug in the system that allows sales tax rates to change on closed invoices. This causes a significant issue for our sales tax billing/reporting. Updates such as this month's changing the color of an appointment based on the sex of the patient is very irritating given the much more important bug I just described!!

Reason for choosing Covetrus Pulse

We needed an online software that integrated our 3 clinics

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for leaving a review. We encourage you to continue working with customer support to resolve any product-related issues.

DW

Destiny W.  
Owner  
Veterinary  
Used the software for: 1-2 years

### "Rice hope "

August 11, 2021

4.0

I like eVetpractice, but with a few tweaks we could love it.

Pros

It does have some user friendly aspects, emailing with ease, being able to sign estimates and forms on a tablet

Cons

Boarding services is not functional, being able to easily add documents, navigating a clients chart and open invoices. The payment History is not user friendly and can be confusing.

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Reason for choosing Covetrus Pulse

We were told client input would be taken into consideration And changes could be made with ease to the evolving software. We also really liked that it was cloud based

Review Source

LL

Leanne L.  
owner  
Veterinary  
Used the software for: 1-2 years

### "Still a lot to learn"

March 24, 2023

5.0

Overall, very good.

Pros

The schedule presentation. Pricing. Tech support.

Cons

Still a little quirky and buggy e.g. sending emails to clients. Integration with Vets First Choice still off - importing client and patient info. Inventory still does not reconcile. Very difficult to set up inventory info.

Reason for choosing Covetrus Pulse

Better calendar/scheduling screen. Expectation that being owned by Covetrus, better It support and corrections of issues.

Review Source

Response from Covetrus Software Services

June 2, 2023

We're so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

RG

Robin G.  
Office Manager  
Veterinary  
Used the software for: 2+ years

### "eVetPractice helps to make our practice more productive"

August 27, 2021

5.0

We have been using eVetPractice software since it was first developed. We have seen it grow, and get better with each improvement! That continues to happen.

Pros

Availability of where ever and you and when ever you want to access information about the practice, client, or patient.

Cons

Texting appointment reminders would be very helpful.

Review Source

Response from Covetrus Software Services

September 13, 2021

Thanks for being a great customer and for sharing your feedback with us.

JP

Julie P.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Covetrus Pulse "

March 28, 2023

4.0

My experience with Covetrus Pulse has been satisfying. I am happy with the choice to use it in my practice.

Pros

I like the interface of Covetrus Pulse, I find it visually appealing and very intuitive and easy to use.

Cons

I especially feel limited in the types of reports I can run to evaluate the business. The billing/invoice features need fine tuning also.

Reason for choosing Covetrus Pulse

I liked the user-friendliness of Pulse and the price was acceptable.

Review Source

Response from Covetrus Software Services

June 2, 2023

We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive.

BT

Bob T.  
Business Manager  
Veterinary  
Used the software for: 2+ years

### "Covetrus permanently erased all our pricing history "

May 12, 2023

1.0

Pros

Low price compared to other products, Easy to learn the software

Cons

I can't believe in the new version Covetrus permanently ERASED our pricing history for every Service, Product and Lab. This is TERRIBLE.

Review Source

Response from Covetrus Software Services

June 2, 2023

Your feedback matters to us. Thank you for taking the time to tell us about your experience. Please continue working with our dedicated support team to resolve any remaining issues.

TB

Tristan B.  
Office Assistant  
Veterinary  
Used the software for: 2+ years

### "Very user friendly, excellent support staff"

June 10, 2021

5.0

Anytime I have an issue or problem the support staff are very nice and work hard to resolve my issue quickly.

Pros

I love that eVet is constantly upgrading and working to provide a very easy to navigate and use software. One of our favorite features is the Whiteboard, it make leaving messages and communicating with our doctors and staff so easy and organized. Being able to copy those notes straight to the patient chart is awesome too.

Cons

I would love to see the option of selecting multiple pets to attach a communication entry to. Sometimes when adding a communication note I would like for it to show up on each pet's medical record but right now unless you create a communication for each pet you can only select one for it to go to.

Reason for choosing Covetrus Pulse

I did not take part in the decision of the software selection for our practice.

Review Source

ES

Erin S.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Easy to use and easy to learn"

September 12, 2023

5.0

Pros

I love how user friendly it is. I have trained many new hires and it seems to take about 2 weeks to learn the program.

Cons

I don't have any cons. Pulse has been the easiest veterinary software I have used.

Review Source

Response from Covetrus Software Services

December 13, 2023

We are grateful you took the time to review Covetrus Pulse as your feedback matters to us so we can continue to shape our portfolio to support the needs of veterinary practices just like yours.

KW

Kristin W.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Pulse Review"

March 27, 2023

5.0

Overall it is a very thorough product. All of my experiences with Customer Service have been exceptional.

Pros

Pretty easy to use. I like that it's cloud-based. I like the employee time clock function.

Cons

There are specific features that I wish it had: blood pressure history, MCS rating in every SOAP

Review Source

Response from Covetrus Software Services

June 2, 2023

We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive.

RD

Rachael D.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "Easy To Use"

March 17, 2023

5.0

excellent

Pros

the software was easy to use and the features are simple to navigate making training less of a hassle

Cons

improvements can be made for the deposit feature, would prefer to have to option to use or not use a clients deposit

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Pulse

Easy to use, good price, customer service

Review Source

Response from Covetrus Software Services

May 12, 2023

We're so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

SN

Savannah N.  
Office Manager  
Veterinary  
Used the software for: Less than 6 months

### "Not perfect, but it's getting there!"

September 12, 2023

4.0

Pros

Switching from server based PIMS to cloud has been excellent. We liked the training modules, and chat support has been very helpful. Our integration/setup team was informative and communicative throughout the transition.

Cons

We wish the feature requests were acted upon quicker, as there are lots of little things we noticed needing either fixing or adjusting for quality of life improvements. Would love if there was more staff working on those improvements so they could come into action.

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Reason for choosing Covetrus Pulse

Pulse is more simplified and less confusing than ezyvet from my experience.

Review Source

Response from Covetrus Software Services

December 13, 2023

We’re so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive.

JS

Jennifer S.  
Administrator  
Veterinary  
Used the software for: 2+ years

### "Winner! Functionality! Ease of Use! Cost!"

February 22, 2017

5.0

Can't even brag enough about EVetPractice for running a veterinary practice smoothly. The developers are top notch. Always available and responsive via their help chat box in the lower right corner. They make upgrades easily. The integrations, like VPR Cloud Formulary, Demand Force client communications, laboratory integration, email within the system- just cuts tasks down to a minimum. We use the anesthetic monitoring sheet, quick templates for histories and exams and iPads & laptops in our rooms. Best part as the practice manager - I can easily add purchase orders, schedule an appointment for a client or pull practice management reports from home! Practice Management made easy. The millennial generation jumps right in and learns this program in a snap- click friendly! And last thing, we had an emergency transition to this software and were up and running in 3 days with full data migration after extracting safely from previous system. Love, use and highly recommend EVetPractice!

Pros

Functionality, common sense approach, ease of use, employees find easy to train on using, cloud based accessibility, integrations from 3rd parties and of course- price!

Cons

Not two way integrations with all laboratories

Review Source

Response from Covetrus Software Services

February 22, 2017

Hello Jennifer, Thank you for the kind words! Eddie and eVetPractice Team

EB

Ellen B.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Best Software I've Used"

November 17, 2020

5.0

eVet has really streamlined our wellness plans. We have over 500 pets on wellness plans and have very minimal issues.

Pros

The customer support is amazing! Any time we need help, we can chat with support and they'll walk us through it or jump in and do it for us. This system is extremely user friendly. We offer in house wellness plans that we used to manage at a local bank but switched from Cornerstone to eVet because they have the built in wellness plan function. Everything runs seamlessly! We love the fact that it's a web based program that we can access from anywhere.

Cons

Switching from Cornerstone to eVet was cumbersome but that was at no fault of eVet. They made the transition process as easy as possible and helped us every step of the way. While we do love the fact that it's web based, any time the internet is down, we can't access the system.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

The wellness plan feature.

Review Source

KM

Karen M.  
Hospital Administrator  
Veterinary  
Used the software for: 1-2 years

### "Not as functional as expected"

November 17, 2020

3.0

Honestly would never have changed from Avimark had I realized the accounting and reporting issues.

Pros

I love the fact that the software is web-based and accessible from anywhere including a cell phone if needed. It is also great that most everything can be done from within the same PMS, ie: text, email, online portal etc.

Cons

The accounting is horrible. It is near unusable to reconcile your daily charges. It is difficult to asses the client account history, DVM production is skewed as it adds every item to production whether the client has left the building or not. The reporting is in o order. At all. To enter your profit centers is ridiculous as they appear in random order, different every report.

Alternatives considered

[ePet](https://www.capterra.com/p/92899/ePetHealth/)

Reason for choosing Covetrus Pulse

Looked to be easier to manage and had more features

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

We were looking for a web based program.

Review Source

CC

Carmelita C.  
Lead Client Care Specialist  
Veterinary  
Used the software for: 2+ years

### "An amazing user friendly software!! "

June 15, 2021

5.0

Overall a really great and user friendly software system.

Pros

The record keeping and ease of email capability is hands down the best I have used in my 15+ years in the field.

Cons

Accounting screen interface could use improvement.

Reason for choosing Covetrus Pulse

Ease of implementation and functionality.

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

To upgrade and have a cloud based practice management system with more email and paperless capabilities.

Review Source

AB

Abby B.  
CVT/Nurse  
Veterinary  
Used the software for: 2+ years

### "Vet Derm CVT review "

September 12, 2023

5.0

Pros

It’s easy to navigate and it’s nice to be able to customize exam templates etc.

Cons

Crashes more frequently than seem acceptable

Review Source

Response from Covetrus Software Services

December 13, 2023

Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

JK

Jennifer K.  
owner  
Veterinary  
Used the software for: 1-2 years

### "Overall good program with lots of features."

September 12, 2019

4.0

Customer services has been mostly helpful though they often are confused as to what we are having trouble with and it takes an excessive amount of time to fix anything. More often than not, we don't get our problem fixed and are told "that is just how the system operates and we have to deal with it." WHen we want to customize some features that frustrate our clinic, they are not available to change.

Pros

The system is intuitive and easy to use for the most part. I can find what I need easily and data entry is fairly easy. There are nice administrative features that give me the reports and data I need for analysis of company health. Client features are nice and look professionally when communicating with the client.

Cons

The printer settings are very difficult and we often have connectivity problems. I would like other options besides Google cloud to connect printers directly for easier use. We also have trouble with glitches frequently and get frustrated making sure our data is entered correctly especially invoicing and payments.

Reason for choosing Covetrus Pulse

Overall ease of transition and use and price.

Review Source

Response from Covetrus Software Services

September 25, 2019

Hello Jennifer! Thank you for your detailed review. I am sorry to hear about the experience you have had with some of our support, I've sent this over to our support manager to be investigated.

JF

Jan F.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Fair software"

June 10, 2021

5.0

I was a cornerstone user for 11 years and it is still the best one

Pros

We like the ease of the schedule and medical records

Cons

inventory and controlled substance record keeping sucks

Reason for choosing Covetrus Pulse

The \[SENSITIVE CONTENT HIDDEN\] chose this software so I do not know

Review Source

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