# Page 14 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews

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Covetrus Pulse

4 (542)

[View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Covetrus Pulse

## Showing most helpful reviews

Showing 326-350 of 542 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SN

Steven N.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Good software"

December 10, 2020

4.0

Overall, our experience with eVetPractice has been good and has helped improve the work flow in our office.

Pros

The software is easy to use, easy to input and find information about each client and patient. We love the ability to easily see patient records when out on a farm. The integrations with email, vendors , reference labs and payment processors help make our office run much more efficiently.

Cons

You can't put more than one animal on an estimate. The reports function is lacking. Reports that were standard in other software, such as a monthly revenue summary, doctors production summary, and revenue by species are not available. The way inventory items linked to procedures are handled in inventory is not very good.

Review Source

CW

Collene W.  
Office Manager  
Veterinary  
Used the software for: 6-12 months

### "We love Evetpractice!"

December 15, 2020

5.0

Our overall experience has been great. We lover the program and have not had any other issues. Help is always very helpful and we can always find the answers in the help area.

Pros

We did not need a server anymore. It is all web based and can be accessed anywhere. We found it very easy to learning the program.

Cons

The printing. We have had a lot of issues with the printing, the dymo label printer would just stop working for no reason and the printers would not work from time to time and we had to trouble shoot them a lot. Now that google cloud print is going away we have to find another option on our own.

Reason for choosing Covetrus Pulse

The onboarding cost was way less money then the competitors and the program seemed to be the easiest to learn.

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

We wanted to switch to a cloud base program and we found that EVet Practice was the most cost effective.

Review Source

HH

Holly H.  
Veterinarian-Owner  
Veterinary  
Used the software for: 2+ years

### "No regrets choosing eVet"

June 13, 2021

5.0

Very pleased overall.

Pros

User-friendly system. Excellent customer service.

Cons

Duplicated actions -- can't tell when someone else is adding items to a pts EMR or when scheduling in same block simultaneously. Manually entering reminders can be a bit tedious/multi-step.

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for sharing your review with the veterinary community!

SS

Sarah S.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Using Evet"

June 10, 2021

5.0

Love love it

Pros

I like having iCloud and instant saving of the information

Cons

Sometimes I am in an area with no or slow internet..and no way to get to the records

Alternatives considered

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)

Reason for choosing Covetrus Pulse

Integrated with idexx

Switched from

[ClienTrax](https://www.capterra.com/p/96549/ClienTrax/)

Wanted cloud

Review Source

CF

Carol F.  
VMD  
Veterinary  
Used the software for: 1-2 years

### "Happy eVet user"

April 5, 2021

4.0

Compared with our former software package, eVet gives us the advantage of all staff members having access. This improves work flow and teamwork :-)

Pros

eVet makes it easy for our remote staff members to all have access to patient charts. Training & support are excellent :-)

Cons

If we don't have an internet connection, we have to make notes and enter them later and we have to call our remote receptionist so that we can check clients out. Some features are "clunky", e.g. entering patient photos is a multi-step process.

Alternatives considered

[ClienTrax](https://www.capterra.com/p/96549/ClienTrax/)[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Reason for choosing Covetrus Pulse

There was an introductory pricing structure that we took advantage of. We also did multiple demos and liked the ease of use and features of eVet.

Review Source

TR

Tanner R.  
Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Thanks"

September 12, 2019

4.0

Pros

I like that it is fairly easy to use (new hires catch on quickly, even if they have never used it before). I like that there are new updates and that it is always being improved upon. really customizable, and I love the access from anywhere and using my smart phone in a pinch.

Cons

There are a few features I would like to do that we cannot currently (include one package within another, rather than re-creating them each time, being able to edit the names of procedures on an individual basis once it is entered into an patients treatment). Sometimes there is a lot of clicking, when I would like to view certain information all on one screen, I cannot and have to look at things separately.

Reason for choosing Covetrus Pulse

It seemed easiest for me to use, the pricing was straight forward, and had good references from others who used it.

Review Source

Response from Covetrus Software Services

September 25, 2019

Thank you, Dr. Ross!

DC

Dani C.  
Veterinarian/Practice owner  
Veterinary  
Used the software for: 1-2 years

### "I recommend eVet 100%"

December 4, 2020

5.0

100% satisfied! Great training, great support, great product. Thank you!

Pros

eVet is everything I'd hoped for in cloud-based software. The training/on-boarding was excellent. The software is thorough and saves me hours of work. It's a great interface with the client on the front-end, and super-easy to use on the back-end. I love the chat/help option too. I have a mobile practice, and eVet support has solved multiple issues on the road.

Cons

My only suggestion: link zip codes to towns so that when you're adding a client and type in the zip code, it auto-populates to the correct town.

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reason for choosing Covetrus Pulse

better interface

Review Source

SL

Sara L.  
Owner and veterinarian  
Veterinary  
Used the software for: 2+ years

### "New to computerized medical records"

November 18, 2020

3.0

Pros

I felt I needed to computerize and this program was affordable and look like it was easier to use the balance the other cloud-based Veterinary software that I did a test trial with

Cons

There are a great many changes that need to be made to have it be exactly what a veterinarian needs and the people that are working there now are not veterinarians so they don't understand what we really need to happen on a day-to-day basis.

Alternatives considered

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)

Reason for choosing Covetrus Pulse

the layout of using this software seemed much more logical

Review Source

AC

Anne C.  
Veterinarian and owner  
Veterinary  
Used the software for: 1-2 years

### "Good value for $$, but lacking some things "

November 17, 2020

4.0

Overall it has been a steep learning curve, but have gotten the hang of it. I’d really like yo be able to “lock” records... it would be very easy to go in and accidentally delete an entire record, there is no “are you sure you really want to delete” questions... just gone

Pros

Cost, scheduling, online chat help, once you get used to it, easier to use, but still a lot of steps at times

Cons

Lots of clicks to do something, inability to time stamp, refills pull from price originally put in ( so if it has increased, you lose that money, no way to lock medical records, not super-intuitive .

Alternatives considered

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reason for choosing Covetrus Pulse

Seem to have good support, price was right

Review Source

NC

Nichole C.  
Practice manager  
Veterinary  
Used the software for: Less than 6 months

### "Pulse"

March 17, 2023

5.0

It’s not super user friendly. There are multiple ways to do the same thing. Makes training more difficult.

Pros

Inventory set up. I like how much detail goes into each inventory item. I like how the procedures and labs are set up in their own groups. Love the surgical monitoring options as well.

Cons

I cannot link multiple items to a procedure. Must create a package.

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Corporate required. I see the value in pulse but I miss avimark!

Review Source

Response from Covetrus Software Services

May 12, 2023

Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

SB

Susan B.  
RVT  
Veterinary  
Used the software for: 1-2 years

### "Very intuitive, great training support"

November 23, 2020

5.0

Pros

Easy to navigate, very intuitive search functions, and the training we received when we transitioned was wonderful

Cons

The wait time for talking to a customer support person has been prohibitive in the past (we are a small but busy practice and can't hang on a phone for 10+ minutes waiting in the queue to ask a question). It seems to be a bit better but would love the wait time to be under 2 mintues

Review Source

MBS

Mary Beth S.  
Office Administrator  
Veterinary  
Used the software for: 2+ years

### "Pinnacle Equine eVet Review"

December 5, 2020

4.0

Overall, I am very pleased with eVet Practice! I feel that it is very user-friendly and your customer service is awesome!

Pros

I enjoy the ease of transferring and/or correcting client records when needed. I also enjoy how easy it is to separate invoices for clients to understand.

Cons

I wish there was a way to make account balances more noticeable to clients. Also, I would prefer for previous payments on invoices to not be included on the receipts. From time to time, I receive complaints from clients that the receipts are hard to read. Lastly, I wish there was a way to make your email notifications more recognizable. The emails we send often get blocked or redirected to client spam folders.

Review Source

NG

Nikki G.  
DVM  
Veterinary  
Used the software for: 2+ years

### "best veterinary software we have used"

June 16, 2021

5.0

great customer service

Pros

user friendly, lots of features, constantly updating

Cons

a few items would like to customize, but updates will address

Review Source

Response from Covetrus Software Services

August 24, 2021

So happy you're having a great experience with eVetPractice. Thanks for leaving a review!

RH

Ross H.  
veterinarian  
Veterinary  
Used the software for: Less than 6 months

### "Not working for us"

March 6, 2021

3.0

Disappointed to say the least.

Pros

Fairly quick in converting from our older system.

Cons

We feel the invoices to clients are confusing and not professional looking. Haphazard in appearance. End of period reports are messy, confusing and non-repeatable. For example, we ran the same report with the same criteria within minutes of each other and they are different. Here I am on a Saturday morning trying to interpret the reports and I can't reconcile revenues generated with monies deposited in the banks. A classic customer service response has been " sorry, that's the way it is. Nothing we can do about it." We are having tremendous difficulties with inventory management and the lab integration needs work. Lot's of "clicks"

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/)

Reason for choosing Covetrus Pulse

cloud based, price, and fairly quick to get us up (not necessarily running)

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Our server based system crashed and thought going to a cloud based system would be an improvement.

Review Source

EH

Elizabeth H.  
Clinic Manager  
Veterinary  
Used the software for: 2+ years

### "eVetPractice Team"

June 10, 2021

3.0

I truly appreciate all of the eVet Practice team members. Any time i've either had to use the chat option or the phone-in option, every single person who has helped me was wonderful!

Pros

I appreciate the people behind the product- they worked hard to help us transition, as well as continue to aid us whenever we have an issue.

Cons

I wish the "search" aspect didn't need to be so exact when spelling names of pets, clients, or scripts.

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for being a great customer and for sharing your feedback with us.

RS

Rachael S.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "Review"

June 15, 2021

3.0

Pros

Price point is attractive, but functionally is not that of the higher priced software.

Cons

Operation of the software is not intuitive for a veterinary practice. There are many clicks to get to an area of interest and very little ability to review patient history at a glance.

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for being a great customer and for sharing your feedback with us.

KU

Karen U.  
Practice owner  
Veterinary  
Used the software for: Less than 6 months

### "Lost a lot of data during our data migration"

December 7, 2016

2.0

If you are 100% paperless, you will lose data during the migration. We consistently lost data across the board. When it was brought to the attention of eVet, they were unable to retrieve the lost data. It's a very imperfect system. Fortunately for us, we have always printed paper copies of our records as a backup so we can still access our patients's medical records.

Pros

Lots of reports - still learning what they all do Appointment book is easy to schedule Sending mass emails is easy Can monitor chronic meds and non-wellness testing

Cons

Data loss during migration. Customer service must be over online chat or email. Linked items do not populate invoice/estimate when they are in a "Package" Can't link a County Dog License # to the "License" code Can't automatically allow all active clients to access client portal (have to do this individually) Vaccine quick reference box includes ALL vaccines given (even those that have expired and have been updated with new vaccines)

Review Source

Response from Covetrus Software Services

December 7, 2016

Hello Karen, I'm sorry to hear you have had some challenges. We will email you regarding the migration and look into what might be missing. We migrate from Intravet all the time and have had no issues in the past bringing in the data. As of now, we have corrected everything that was reported to us during the migration and go live period. Apparently that isn't the case anymore and we will work hard to resolve. Our support is available by phone, email, and chat. You also have access to your trainer AND account manager via email and phone. If you need to call into it, please call 866-973-3622 ext 1 to speak with a support technician. Thank you for the feedback and we will work with you to help resolve. eVetPractice Team

JS

Jessica S.  
DVM/Practice Owner  
Veterinary  
Used the software for: 2+ years

### "Evet Practice"

June 17, 2021

5.0

Excellent, Setup was easy, integration is nice, lots of great options

Pros

Ease of use, cloud based, easy integration, constant updates/enhancements, great customer support, medical records

Cons

Invoicing and how it appears client facing, many clients that have previous closed invoices have difficulting reading

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for being a great customer and for sharing your feedback with us.

TF

Tracey F.  
Practice Owner  
Veterinary  
Used the software for: 2+ years

### "Could be so much better.."

March 30, 2021

3.0

Great customer support- they really are the saving grace of this system.

Pros

This is a very easy to use program, but at times SO slow and becomes frozen... Not related to WiFi because we have multiple source of internet and switching between them doesn’t solve anything. It needs to be self saving- work is lost constantly. So many clicks to do anything- You need about 20 clicks to print out a single lab form... No daily reporting is possible- to see if all accounts have been closed, AR etc. It is easy to use, time will tell of its daily functionality will improve...

Cons

See above- wrote it all in that paragraph.

Reason for choosing Covetrus Pulse

Seemed more integrated

Review Source

AW

Alice W.  
Office Mgt  
Veterinary  
Used the software for: 1-2 years

### "Love it!!! "

April 5, 2021

5.0

It has been very easy to use & train staff on. The customer service has been amazing. The staff that helped up transition from Intravet to Evet where great!

Pros

Love that we can pull evet up on our phones and have east accuse anywhere we are Love the white-board

Cons

Want our Icloud print back & for wasted items to come out of inventory when added to a patients account We would like to have more then 1 screen/tab open at a time

Reason for choosing Covetrus Pulse

None really, I worked in a practice before that had Evet & convinced the doc here to change because it was such a nice system

Switched from

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

Intavet was not as easy to use at Evet

Review Source

ST

Samantha T.  
Operations Coordinator  
Medical Practice  
Used the software for: 2+ years

### "User Friendly!"

June 10, 2021

5.0

Pros

User friendly and it can utilized on multiple devices

Cons

There are issues with dates updating properly.

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for being a great customer and for sharing your feedback with us.

BA

Barb A.  
Office Manager  
Veterinary  
Used the software for: 1-2 years

### "Problematic Software "

December 1, 2020

4.0

We had expected less problems and headaches with evet than with Avimark, but have been disappointed. There really isn't that much difference.

Pros

It's nice that it can be accessed away from the clinic (cloud based).

Cons

We've been having numerous problems with our printers since installing the evet softeware. There are also a good many glitches and hiccups associated with the program. No program is perfect, but the continuous issues with our Dymo label printer and HP printer is very problematic.

Reason for choosing Covetrus Pulse

Our vet did a lot of research on the evet program. It sounded so wonderful, she went with it.

Review Source

NK

Nicole K.  
Manager/Vet Tech  
Veterinary  
Used the software for: Less than 6 months

### "Review of EVet "

June 10, 2021

4.0

So far so good. Our practice hasn't even been using it a month so far and we haven't implemented everything we can yet but so far it's working well for us.

Pros

I do like all the functions and implementations that EVet offers.

Cons

I don't like the appointment calendar, and there is a lot of clicking to get to your desired option.

Reason for choosing Covetrus Pulse

It seemed the most user friendly for our practice and it has the most integrations for us.

Switched from

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

We want to go to complete EMR, and to a paper light practice.

Review Source

KH

Kayla H.  
Assistant Practice Manager  
Veterinary  
Used the software for: 6-12 months

### "It works fine for what it needs to"

March 20, 2023

5.0

Pros

I like the amount of patient information it shows on the home page.

Cons

That when you are on a future date and going into patient information pages it takes you back to today's date.

Review Source

Response from Covetrus Software Services

May 12, 2023

Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience.

MP

Meagan P.  
Director of Operations and Business Development  
Veterinary  
Used the software for: 6-12 months

### "HSGKC Review "

June 15, 2021

3.0

It's been okay. The team that helps us is the best, though. So...that is why we stayed - your people behind your product.

Pros

I like that it is cloud based and I can log in from home to make adjustments.

Cons

Difficult to manage invoices for multiple pets, hate that you cannot change invoices after a payment has been made on them, and it glitches sometimes.

Reason for choosing Covetrus Pulse

I unfortunately don't know.

Review Source

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