# Page 16 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews

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Covetrus Pulse

4 (542)

[View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Covetrus Pulse

## Showing most helpful reviews

Showing 376-400 of 542 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Michael M.  
Vice President, Operations  
Veterinary  
Used the software for: 1-2 years

### "Review 9/6/19"

September 6, 2019

4.0

Split billing is great. The majority of the features are great.

Pros

Equine Practice split billing, customer support and training, and price.

Cons

We do a lot of "monthly" billing not a lot of daily billing so software is sometimes awkward to use. The biggest problem is financial charges. Because some of our accounts are billed monthly and eVet charges FC on individual "visits" it's been difficult to calculate FC automatically.

Reason for choosing Covetrus Pulse

price and split billing

Switched from

[VetBlue Clinic](https://www.capterra.com/p/95349/VetBlue-Clinic/)

VetBlue did not do split billing

Review Source

Mia R.  
Vet assistant  
Veterinary  
Used the software for: Less than 6 months

### "Vet clinic"

August 30, 2019

3.0

Over I'm pretty pleased, it was easy to learn, and I like how you can have access anywhere. I also like how it makes alerts red and how it has a medication list

Pros

I like how it was fairly easy to learn how to use, and that is capatible with Idexx Neo. I also like how you can access it from any device, and from anywhere.

Cons

I don't like how you have to go to the patients MR and then MR by date just to mark of the green check marks, even though it pops up as soon as you click the appointment on the schedule. It is a big headache.

Review Source

Response from Covetrus Software Services

September 11, 2019

Hello Mia! Thank you for your feedback. I sent your review over to the training team and it looks like Christa has reached out to the practice to figure out the MR workflow and answered questions about the SmartFlow integration. If you have any additional questions or feedback, please don't hesitate to reach us at US-CGSS\_Solutions@Covetrus.com. All the best!

SP

Shailin P.  
Practice Manager  
Veterinary  
Used the software for: 1-2 years

### "The Industry Standard"

April 1, 2021

5.0

My overall experience with eVetPractice has been good. They are communicative with any issues and the support team is highly knowledgable and quick to get a hold of.

Pros

eVetPractice has an amazing support team and structure. Covetrus as a whole is easy to work with and they answered and addressed all our questions and concerns throughout the process.

Cons

It does require quite a few clicks to be able to access certain features and things. Could be more streamlined.

Switched from

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Needed a modern, cloud-based solution

Review Source

AC

Angela C.  
Owner, veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Convenient cloud based software"

September 8, 2019

5.0

Pros

Cloud based makes it easy to check the schedule from home or on my phone. Live chat is key when we have questions and the webinars are very helpful

Cons

I am disappointed with the Pet Portal. I have it set up where owners can create their own account, which sometimes creates duplicate accounts. There were also a lot of kinks when setting up Rapport for reminders. I partly chose Evet b/c I wanted the option to text clients reminders. However, we had to sign up for an additional service for this

Review Source

Response from Covetrus Software Services

September 11, 2019

Hello Dr. Chesanek! Thank you for your feedback! We're always adding new webinars to the schedule, keep an eye out for the scheduled via email. I'm sorry to hear about the Pet Portal issues, I've sent on your feedback to the Product Management team for consideration. If you have any additional questions or feedback, please don't hesitate to reach us at US-CGSS\_Solutions@Covetrus.com. All the best!

jB

jackie B.  
owner/veterinarian  
Veterinary  
Used the software for: 1-2 years

### "Not as good since Covetrus has purchased the company"

April 5, 2021

3.0

Asked about certain features 18 months prior and always seem to get the standard response of "we are working on it. This has been requested by others". However, nothing seems to improve.

Pros

Yes, and it does seem to save time and efficiency

Cons

Label printer (mic drop here) customer service is slow to respond Data migration from vetport was promised, not delivered. Feels like a bait and switch when there were known migration issues.

Reason for choosing Covetrus Pulse

salesperson talked a lot about how great it was. Migration was substandard. We had multiple trainers. Overall, a disappointing experience.

Review Source

LC

Laura C.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "Great way to manage wellness plans"

November 23, 2020

4.0

We are very happy with this software and the chat based support we receive.

Pros

Allows us to integrated automated payments for our monthly wellness plan customers. Also love that it's cloud based and accessible anywhere.

Cons

Ongoing montly cost is more expensive than buying software outright.

Switched from

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Better management of wellness plans

Review Source

KM

Kelly M.  
Office Manager  
Veterinary  
Used the software for: Less than 6 months

### "New Software"

March 22, 2023

5.0

Everyone has been friendly and helpful

Pros

Easy to use. Easy to train on. Once all files are entered, much less paperwork to deal with daily.

Cons

It has been a little slow getting all of our options working properly.

Alternatives considered

[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)

Reason for choosing Covetrus Pulse

Ease of use

Review Source

Response from Covetrus Software Services

June 2, 2023

We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive.

CW

Catlin W.  
Manager  
Veterinary  
Used the software for: Less than 6 months

### "True Review"

March 20, 2023

1.0

Pros

I haven't found anything that has been better than what we switched from.

Cons

The way client records look and the way inventory has to be entered.

Review Source

Response from Covetrus Software Services

May 12, 2023

Our portfolio is shaped by veterinarian input and feedback just like yours. Thank you for taking the time to help us improve our offerings and keep veterinary practices thriving.

LK

Lisa K.  
RVT - hospital manager  
Veterinary  
Used the software for: 2+ years

### "Covertus use"

March 22, 2023

4.0

Pros

System is okay.Program has live chat which helps trouble shoot.

Cons

Too many ways to do 1 thing.Internet based so glitching

Review Source

Response from Covetrus Software Services

June 2, 2023

Thanks for taking the time to share your review with the veterinary community. Your feedback is at the heart of everything we do.

DP

Deb P.  
Practice Manager  
Veterinary  
Used the software for: 2+ years

### "Great content of information, a little cumbersome to move around"

June 16, 2020

4.0

Good

Pros

We liked that it was cloud based and previous to eVet had hand written records, so we really liked the digital record keeping.

Cons

Slowness (system hangs quite a bit) - cumbersome to move around within software - so many clicks

Reason for choosing Covetrus Pulse

Easier conversion as we were previously had DVM Manager. Stopped supporting and we were pressed to find another product we could have up and running prior to DVM Mgr stopping support.

Review Source

KH

Katherine H.  
Practice Manager  
Veterinary  
Used the software for: 6-12 months

### "Overall a great software"

June 15, 2021

4.0

Great

Pros

No server issues, ease of use, fast customer service.

Cons

PMR could be made easier to navigate, find information easier.

Review Source

AS

Amanda S.  
Office Manager  
Veterinary  
Used the software for: I used a free trial

### "Great Option for SA or Mixed Practices"

June 5, 2019

5.0

Great product, in my opinion. I would 100% recommend a demo at least if you are looking for a cloud based veterinary CRM

Pros

I've always used Avimark in SA practice. When I moved to FA practice we started looking for a CRM to fit our needs. Unfortunately, as we are a poultry specific practice, many programs do not meet our specific needs. However, I found the demo to be very intuitive, flexible and there were many features similar to Avimark. Overall, if the software had worked for our practice, we would have signed up in an instance

Cons

I didn't like the demo of the software. You were restricted in that you had to practice within their demo model. Many companies will give you a free trial for a month, allowing you to enter in your own clients, logo, forms, etc. This would have been beneficial if we had in fact gone with this software, as we wouldn't have had to enter in all of our information twice.

Review Source

Response from Covetrus Software Services

July 24, 2019

Thank you for your kind words, Amanda! I've shared your feedback regarding the demo model to our Product Management and Sales teams. If you ever have any additional feedback you'd like to share, please email us at HSVS.Solutions@HenryScheinVet.com. We wish you all the best finding the right fit for your unique poultry practice!

KH

Kathleen H.  
Veterinarian/Owner  
Veterinary  
Used the software for: 1-2 years

### "eVetPractice - easy to use and very adaptable to different practices"

March 31, 2021

4.0

Best benefit is being able to email records easily. Overall- easier to use than other Veterinary software. I used to be a relief vet, so have a lot of experience with different software programs.

Pros

It is very adaptible to a small mobile practice like mine. I don't have a brick and mortar building, don't do boarding or grooming. You can adapt the software to your own practice, which was not available with other software programs.

Cons

Generally easy to use- but switchng to active reminders and invoicing seems very clunky and impossible. Once a wrong email is used- can't get alert removed once you've corrected the email- very annoying. Otherwise, I love this software,

Review Source

JG

Jessica G.  
Office Manager  
Veterinary  
Used the software for: 6-12 months

### "Wonderful upgrade"

September 6, 2019

5.0

It has been a smooth transition since day 1. Tech support has always been helpful and quick to fix any issues. We have not had any problems with the new software.

Pros

This software is user friendly, convenient and customer service is always helpful and efficient. I love that it is customized to meet your clinic’s needs. The invoicing is easy, scheduling is easy. Once you know your way around the software, it is very easy to navigate. We love the fact that it is cloud based and can be accessed from anywhere. Also, email reminders are automatic and the appointment reminders are amazing.

Cons

The only con to me is the calendar. I would like to be able to go to the client and then view/select an open appointment.

Review Source

VR

Verified Reviewer  
LVT  
Veterinary  
Used the software for: 6-12 months

### "Maybe it's the learning curve...?"

April 22, 2019

4.0

eVet has its quirks. Maybe it's the learning curve but somehow I find myself more frustrated using this platform than any other software I've used in vet med. There if definitely room to grow and I am excited to see the promising future eVet holds.

Pros

cloud based, can log in and access anywhere internet connection is achievable. Platform is also customizable.

Cons

eVet seems to have more "bugs" than I am used to using other softwares in vet med.

Review Source

Response from Covetrus Software Services

July 24, 2019

Thank you for your feedback! We agree that eVetPractice is easily accessible and customizable. Keep an eye out for upcoming webinars! We are always adding new classes. Schedules are delivered directly to your inbox- we use the email listed on your account. If there is ever something specific you're looking for, we're here to help. Please feel free to send any questions, comments, or concerns to us via email at HSVS.Solutions@HenryScheinVet.com or using the chat within your eVetPractice software.

LO

Lisa O.  
Office Manager and Co-Owner  
Veterinary  
Used the software for: 2+ years

### "Evet review"

September 16, 2019

5.0

It works well as business software but also as a bookkeeping tool.

Pros

Ease of use, features that facilitate quick access to info and invoicing

Cons

I hate it when we generate invoices and these is a huge gap between the services listed - waste of paper and does not look professional.

Review Source

Response from Covetrus Software Services

September 25, 2019

Hello Lisa, Thank you for your review. I've sent over your feedback on the invoicing, that is definitely a waste of paper! Thank you for trusting us to help you run your Equine business.

VO

Vanessa O.  
Owner/Veterinarian  
Veterinary  
Used the software for: 1-2 years

### "The Best Veterinary Software I've ever used"

September 18, 2019

5.0

I've been a vet for 13 years using Cornerstone, Avimark, and Petware and E-Vet practice is better than all of them. Easier to use, easier to navigate, they are constantly updating and changing the site to make it better, the customer service is always fantastic, and I can access the system from any computer or smart phone at any time.

Pros

Easyto use, easy to navigate, they are constantly updating and changing the site to make it better, the customer service is always fantastic, and I can access the system from any computer or smart phone at any time.

Cons

I am currently frustrated with the payment system for the card readers.

Reason for choosing Covetrus Pulse

Mobility of product and access, ease of use.

Review Source

Response from Covetrus Software Services

September 25, 2019

Thank you, Dr. Orasky!

AS

Allison S.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Gets the Job Done"

April 8, 2021

4.0

My overall experience has been good, but the integrative ordering via Patterson has not functioned for about half the time I've used the software, which was a big selling point.

Pros

I feel this product strikes a good balance between user-friendly and robust tool. While it might not be able to do everything under the sun, it does help streamline my processes. It was very easy to deploy to my staff and I feel everyone was 80% of the way trained after about a week.

Cons

There are some intuitive features and quirks of the software I feel could be improved or are missing, but this will always be true when trying to create a software for a myriad of interests.

Alternatives considered

[VetBadger](https://www.capterra.com/p/166796/VetBadger/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Provet](https://www.capterra.com/p/137569/Provet-Cloud/)[VIA](https://www.capterra.com/p/92880/VIA/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Reason for choosing Covetrus Pulse

We were actually all set to sign with ProVet and then our contact sort of vanished so we looped back to eVetPractice. We also like easyVET and ezyVet, but were swayed by the US presence and revision of the EULA from when we first evaluated the software a year prior.

Review Source

Debra H.  
Associate Veterinarian  
  
Used the software for: 6-12 months

### "I love this software! It is the best veterinary software I have ever used. "

April 17, 2018

5.0

Pros

Cloud based. Responsive development team that implement client suggestions. Amazing training teams and library of webinars to further train our staff. Frequent enhancements.

Cons

At this time does not have robust billing options for practices that do a lot of charging. Ability to create practice documents is very rudimentary.

Review Source

Response from Covetrus Software Services

April 19, 2018

Thank you very much for the kind review! We are glad to hear you are happy.

DP

Dana P.  
Receptionist  
Medical Practice  
Used the software for: Less than 6 months

### "Needs some improvements- but overall acceptable program"

September 21, 2023

4.0

Overall ok now that we've had about 4 months with it. Gets easier each day- but the transition was not easy at first.

Pros

General consensus among staff is that its easy to navigate and easy to do things directly from patient records (schedule appts, view records/etc)

Cons

Many things take extra steps- features change frequently. Often moves slow and search feature isn't 100% accurate.

Review Source

Response from Covetrus Software Services

December 13, 2023

We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving!

KM

Kristine M.  
Veterinarian  
Veterinary  
Used the software for: 2+ years

### "There is no other software that compares "

April 6, 2021

5.0

Best software on the market!

Pros

Ease of use. Great for mobile practices

Cons

I honestly can’t think of anything and when I do, a suggestion is made and changes usually are implemented

Alternatives considered

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

Reason for choosing Covetrus Pulse

Ease of use

Review Source

LF

Lindsay F.  
Registered Veterinary Technician  
Veterinary  
Used the software for: Less than 6 months

### "Review"

March 22, 2023

3.0

Pros

Booking appointments is easy and the functionality of scheduling is simple.

Cons

Accessing prescriptions, medical notes, communications, etc is very difficult and time consuming. There is a lot of 'clicking' and navigating in each individual file. Everything brings you to a new page and there is no easy way to look at a file as a whole.

Review Source

Response from Covetrus Software Services

June 2, 2023

We're so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. We will pass this on to our product team for review.

KC

Krystal C.  
Registered Veterinary Technician  
Veterinary  
Used the software for: Less than 6 months

### "Very Clicky"

June 11, 2021

3.0

Pros

There is nothing about the software that I like.

Cons

It takes multiple clicks to get a task complete. Emailing clients from the software doesn't show the subject of the email and all the titles look the same. Rescheduling clients is a challenge.

Review Source

Response from Covetrus Software Services

August 24, 2021

Thank you for letting us know about your experience with eVetPractice. Please contact customer support for help with any product-related training or technical issues.

RM

Reanna M.  
Veterinary Assistant  
Veterinary  
Used the software for: 1-2 years

### "Just Cats Veterinary Clinic honest review."

November 18, 2020

3.0

Very difficult software to work with.

Pros

Whiteboard, callbacks, capability of emailing records quickly, color coded apts.

Cons

Click-ability of software program, after submitting a lab there is no ability to go back to the medical record, a lot of steps to check out, too many things to look through when you enter a package, seeing all inventory items on packages when invoicing.

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

To go "paperless".

Review Source

AN

Aleasha N.  
Rvt  
Veterinary  
Used the software for: Less than 6 months

### "Well rounded program"

August 10, 2021

4.0

Very nice. Simple to figure out

Pros

Cloud based Lots of things are on one screen Easy to go back and forth Easy to change and edit anything

Cons

Scheduler is kind of small You can't change the reason for visit once it's be entered

Review Source

Response from Covetrus Software Services

August 24, 2021

Thanks for being a great customer and for sharing your feedback with us.

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