# Page 17 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 17 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 17 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 401-425 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LK Laura K. Office Manager Veterinary Used the software for: 1-2 years ### "Wish we had stayed with Avimark Program" March 30, 2021 3.0 It's on the cloud, emailing records and uploading documents are helpful, otherwise it seems to have been a step backwards for your medical record keeping. Pros Simply the fact that it's cloud based, is why we switched Cons It is very hard to follow and hard to find items you are looking for. It is not organized well, reading the record or following historical entries does not flow well. Reason for choosing Covetrus Pulse Cloud based and owner saw the program at a conference. It was a hard sell that she fell for, b/c promises that were made were not true. Review Source RK Rehanni K. Veterinarian/Founder Used the software for: ### "Excellent customer service and user friendly product" April 13, 2015 5.0 I was hesitant to use an Veterinary software system from past experience (and frustration) with using AVImark years ago. I remember countless updates that would make my whole reminder system crash and hours I would have to spend to fix it. Ugh. AVImark, never again. However being a mobile Vet, paper files are cumbersome and using a simple word document was not time efficient when it came to updating the file, providing receipts, etc. I read a lot of on-line reviews and decided to contact eVet. The customer service (Mel Heinz) was the deciding factor that made me choose to try eVet before trying other products. She was extremely professional, helpful and courteous. I have been using the product for several months now and it has cut my administration time down significantly due to the ease of being able to update client files from any computer anywhere, automatic receipt generation (which I was previously making out by hand). The automatic client reminders, which I did not have before, have increased client compliance at returning for rechecks in a timely manner and the appointment reminders have reduced/eliminated missed appointments. Overall I am very happy with this system. My only complaint is that for someone new to a Vet software system, there are so many various options in the system and that in itself can be a bit overwhelming at first. However, customer support has always been there immediately to point me in the right direction and now that I am getting the hang of using it, I am extremely happy with the product and love it the ease of it's design. For anyone with a paper system (or a software system that is not fitting your needs), I would highly encourage you to try this program. Great people and a great product. Thank you eVet and thank you Mel Heinz! Review Source Response from Covetrus Software Services April 13, 2015 Hello Dr. Khaseipoul, Thank you for the very kind words! Mel and team MN Michael N. President Veterinary Used the software for: 1-2 years ### "Turn key and easy to implement" November 17, 2020 4.0 Realistically I couldn’t imagine a simpler or better solution. It’s reliable and makes dunking the practice so much easier. Pros Pricing is fair, features are robust, and it integrates with quickbooks for seamless accounting. Cons Interface is not ideal for mobile, integration with payment processors is limited, but really good if you use the supported merchants. Alternatives considered [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/) Reason for choosing Covetrus Pulse Features, accounting sync, simplicity. Review Source JS Jill S. Veterinarian Veterinary Used the software for: 2+ years ### "Happy with Choice" June 29, 2022 5.0 Pros I like the product overall. Easy to use, I like the layout. Cons Sometimes I don't like the updates to features. I truly DO NOT like the new name and I detest the new sidebar menu. I wish they would make it optional. Reason for choosing Covetrus Pulse pricing. simplicity. Review Source MC Michelle C. Receptionist Veterinary Used the software for: 2+ years ### "Great software for Vet Practice" August 10, 2021 5.0 Pros It is easy to use and great for scheduling appointments and reminders. Cons Sometimes it is very slow and will crash if the internet is down. Review Source MB Mitsi B. owner Veterinary Used the software for: 2+ years ### "Really like but has room to improve" June 15, 2021 5.0 Pros Calendar and treatment estimate that can be converted Cons Basic info on patient isn't obvious. Ex: If I want to see what type of prevention the pet is on, I often have to go to "view history" and scroll down. Reason for choosing Covetrus Pulse Cost Review Source SW Shauna W. Practice Manager Veterinary Used the software for: 1-2 years ### "eVet" March 30, 2021 4.0 I would say good, but those areas I mentioned before are definitely something that our hospital struggles with a lot. Pros Very visual, can basically click on anything to get to where you're going Cons The lab results section will not let the list go more than 25 results, this causes major issues regularly as we have multiple doctors. This system is not the easiest for making schedule templates. I understand the dymo issue is on their end, but no one has offered any solutions or tips for things to do in the meantime. I solely get the excuse "its on dymo's end" Review Source KB Kathy B. Lead CVT Veterinary Used the software for: 1-2 years ### "Pro/Cons" June 10, 2021 3.0 Pros There are many options/tabs. The color coding is helpful Cons Due to the many tabs it sometimes can be confusing. It would be nice to have item number more accessible when invoicing Inventory: a "who got" for an item would be the BEST! Review Source Response from Covetrus Software Services August 24, 2021 Thanks for being a great customer and for sharing your feedback with us. BG Bobbie G. Practice Manager Veterinary Used the software for: Less than 6 months ### "Brand New Users!" March 19, 2023 5.0 The migration has been a bit challenging but I feel very confident that once things settle, it will be a great system. Pros I like the fact that the software is pretty user friendly and somewhat intuitive. Cons We just started using the system so we're too new to comment on this yet. Reason for choosing Covetrus Pulse Decided on a cloud based program Review Source Response from Covetrus Software Services May 12, 2023 We're so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! DS Dan S. Owner Used the software for: ### "Superb customer service and a lot of flexibility!" February 10, 2015 4.0 Our animal hospital transitioned to eVetPractice to take us "paperless" from traditional paper medical records and from Intravet for practice management. There was a steep learning curve for our staff and doctors to go from paper to paperless along with going from Intravet to eVetPractice for the invoicing and reporting. Fortunately, the staff and owners at eVetPractice have made the process as painless as possible. Whenever there is large amounts of data converted from one system to another, there will be some hiccups, but fortunately those were very few with our conversion, and all issues were resolved very quickly and efficiently. Some strengths of eVetPractice include the amazing flexibility of setup for your individual practice, super-responsive customer/technical support, access to records online anywhere, and intuitive medical records. Every time we have asked for a specific functionality, the answer has been affirmative, and a solution has been created for our needs very quickly. The cost of implementing eVetPractice was quite affordable. Our biggest cost was upgrading our computers, network, and internet access to make sure that we didn't have any issues getting online to have access to our cloud-based system. Weaknesses have been few - biggest from my point of view is the lack of "canned" reports that take only 1 or 2 mouse-clicks to generate quickly and conveniently. I would not let that deter anyone from giving eVetPractice a try, because the reporting is very flexible and you can pull out almost any information you are looking for, it just may take a little longer than with some other systems. That reporting functionality is the only reason to not give 5 stars overall. Overall we have been very pleased with our choice of eVetPractice. Review Source Response from Covetrus Software Services February 10, 2015 Thank you Dr. Smith for the kind words and great review! Mel and Team SR Sheila R. Veterinarian Veterinary Used the software for: 1-2 years ### "EVetPractice: step into the future " January 30, 2019 5.0 Affordable but complete veterinary software. I am so glad I chose this system over others. Pros This software doesnt require a huge investment and a huge computer system to maintain a fully functional practice. It is very agile , portable and you can work from anywhere with internet. I also love the extensive client access capability. Cons Sometimes updates result in glitches that are challenging to work through. Review Source Response from Covetrus Software Services February 1, 2019 Hi Dr. RiceWatkins, thank you for your feedback! We agree that our eVetPractice software is a flexible option for veterinary practices and offers extensive options and features to meet your practice needs. I've sent a note over to our Product Manager regarding your feedback surrounding our updates. If you ever have questions or additional feedback surrounding eVetPractice, please don't hesitate to reach us at HSVS.Solutions@HenryScheinVet.com. JT John T. Owner - Veterinarian Veterinary Used the software for: 2+ years ### "Great Software" September 20, 2019 5.0 We love this product. Pros I love the fact I can finish notes at home or anywhere if I need to. Also love the fact that they support wellness plans and monthly payments for those plans. Easy to use software that you can customize more than I will probably ever do. Cons Not anything that I can think of at this time. Reason for choosing Covetrus Pulse Their ease and support of wellness plans. Review Source Response from Covetrus Software Services September 25, 2019 Thank you for the kind words, Dr. Tiemann! PA Paula A. Veterinarian Veterinary Used the software for: 2+ years ### "Free trial" November 23, 2020 5.0 Very helpful customer service. Pros I especially like the free trial which allowed me to become accustomed to the program and now I use it for new hires to practice at home. I also especially like that it is cloud based so I can use it anywhere since I am mobile. Cons If the internet is bad I have no access to my medical records. Reason for choosing Covetrus Pulse Ease of use and all the companies I could integrate with. Review Source EN Erica N. RVT/Office manager Veterinary Used the software for: 2+ years ### "eVet Practice" June 16, 2021 4.0 Good Pros The ease of using it and the multiple ways to do things. Cons Change request take a long time to see implemented Review Source SA Shelly A. Clinic Manager Veterinary Used the software for: Less than 6 months ### "Clunky" June 15, 2021 2.0 Would like to see the items above addressed. Other software programs we've used have been much more user friendly. It seems we're always frustrated with eVet. Pros I can't think of anything. I'm sorry. :( Cons When needing to void a transaction, unable to void JUST the transaction needed. Instead, you need to void all the transactions ABOVE it, then void the transaction you're trying to get to, then reenter the other transactions. That's crazy. No customer support during the hours we need you. We are open daily until 10p PST, and open on the weekends. You're not available. Too many clicks to check patients out. Reason for choosing Covetrus Pulse Inherited software with new practice. Review Source Response from Covetrus Software Services August 24, 2021 Thanks for sharing your feedback with us. We will provide this information to our product team for review. MA Michael A. Veterinarian/owner Veterinary Used the software for: 2+ years ### "Excellent functionality for price" November 17, 2020 5.0 Pros Easy to use, intuitive interface. I have found the software to be very adaptable to mobile and fixed practice settings. Cons Some features are farmed out integration with subscription based services (dental charts for example) Reason for choosing Covetrus Pulse At the time (2016) there were not many other cloud based options and eVetPractice seemed to be the most fleshed out/complete option. Review Source MH Melinda H. veterinarian Veterinary Used the software for: 6-12 months ### "Feedback" April 5, 2021 4.0 I enjoy that I can logon from home. Overall, easy to navigate. Pros Easy to do invoicing and soaps. Easy to look at records. Cons Customer support could be better. We called when ours wasn't working last week and were told there were no issues. About 15 minutes later, there was a warning message popping up. Also wish reports were easier to navigate. Alternatives considered [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Reason for choosing Covetrus Pulse Seemed easier to navigate Review Source KD Katya D. veterinarian/owner Veterinary Used the software for: 1-2 years ### "review" November 17, 2020 5.0 excellent Pros user friendly, integration w/ idexx, ease of learning Cons nothing really, small issues - would be nice if when you go back to an invoice after going to a different screen the invoice would show what was originally put on it and not go back to a blank invoice Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ezvetpro](https://www.capterra.com/p/220642/ezvetpro/)[IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse most user friendly, integration w/ idexx Review Source LM Linda M. Veterinary Nurse Veterinary Used the software for: 1-2 years ### "100% Mobile Vet" September 23, 2019 4.0 Having a dependable cloud based program allows us to work efficiently anywhere. The ability and ease of Covetrus (VFC), Idexx & Antech to easily pair and report directly into evet has been phenomenal. Pros We LOVE the portability of the software. Being 100% mobile allows us to be anywhere and use evet. Cons The inability to easily change to allow online access to our clients. Review Source Response from Covetrus Software Services September 26, 2019 Hello Linda! Thank you for your review. We're very happy to have you as an eVetPractice client. Glad to hear you are enjoying the full Covetrus ecosystem too! All the best! NK Nicole K. Veterinarian/ Owner Veterinary Used the software for: 1-2 years ### "This software is fantastic" September 6, 2019 5.0 It has made my business very efficient and I have less IT hassles than with previous software I have used. Pros Extremely Intuitive to use and there are quick videos and instant chat if you can’t figure something out. It is also fantastic that I have access to my medical records whenever I need them on any device. Cons I don’t like that I have to do individual estimates for multiple pets in 1 family. Reason for choosing Covetrus Pulse Cloud based was a better option for me and the ease of use and overall functionality. Review Source Response from Covetrus Software Services September 11, 2019 Hello Dr. Kuhlmann! Thank you for the kind review! CG Caroline G. owner Veterinary Used the software for: 2+ years ### "eVet Practice review" September 26, 2019 5.0 Just love the overall product Pros Customizing, customer service, able to get new function added, Cons Navigating it takes a while to get used to, but worth it! Reason for choosing Covetrus Pulse Looking around, evet was what we needed, we could customize, price was right, support was right. Review Source Response from Covetrus Software Services October 1, 2019 Thank you for the kind review, Caroline! AB Alexander B. owner Veterinary Used the software for: 1-2 years ### "good software for a small single vet hospital" November 23, 2020 3.0 working software (not awful, not great - does the job) support team is good they have API (which we use to build our reporting system) - not supported officially but "unofficial support" works well :) Pros cloud based (was the main reason we switched from Impromed) Cons reporting in general impossible to run global (we have 5 hospitals) reports Review Source SD Santiago D. DVM Veterinary Used the software for: 6-12 months ### "Easy to use, can personalize to your needs and friendly staff!" March 23, 2017 5.0 I started my own practice 6 months ago and decided to give evetpractice a try after researching different softwares for weeks. I couldn't be happier with their product and attention to detail. I have an exotics only practice and have been able to customize the software to my specific needs. They are always one click, email or phone call away. Have been able to answer all my questions and they keep making monthly updates that make using the software even easier. I can write records from home or assess information from my phone/ipad/laptop anywhere I am. I would highly recommend this software to anyone looking to start a new business or in the process of switching from paper records. It synchs with other softwares and companies, so getting results from labs, registering microchipped pets and even using quickbooks has never been easier. My staff also loves the software and are very thankful for all the paper we save! Great team and great product! Review Source Response from Covetrus Software Services March 24, 2017 Hello Dr. Santiago, Thank you for the kind words. We appreciate your support and feedback! The eVetPractice Team DT Desiree T. Dvm/owner Medical Practice Used the software for: 2+ years ### "Long time user" March 30, 2021 3.0 Pros I was really attracted to this software for the ease of us, the screens are very easy to navigate. My new staff catches on in no time. Cons Since being bought by Covetrus there seems to be more outages than previously. They also need to implement a back door use for when the server does crash to at least allow use of the software. Review Source DE Deborah E. veterinarian Veterinary Used the software for: Less than 6 months ### "Pulse review" March 18, 2023 5.0 more functional than our last software product and better customer support Pros Covetrus Pulse was easy to use and implement Cons multiple zoom meeting required before go live date that didn't explain set up well enough, on line chat was more useful Review Source Response from Covetrus Software Services May 12, 2023 We're so glad to hear about your experience. Thanks for being a great partner and we look forward to seeing your practice continue to thrive. Similar Products Featured ## Related categories [Veterinary](https://www.capterra.com/veterinary-software/)