# Page 20 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews

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Covetrus Pulse

4 (542)

[View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/)

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Last updated March 13th, 2026

# Page 20 - Reviews of Covetrus Pulse

## Showing most helpful reviews

Showing 476-500 of 542 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

Deborah K.  
Veterinarian/Owner  
  
Used the software for:

### "Extremely happy with eVet"

February 18, 2016

5.0

We had been using Impromed for about 10 years. We really wanted to take our practice forward and felt that our software was really holding us back in too many ways. It was a big decision. We converted over to eVet about 2 1/2 weeks ago. The transition does take planning and work to ensure everything is correct. But I can already see the benefits. Everything is just easy now. This is going to help us take customer service to a very high level, giving us the ability of 'high' touch with low effort: ex.email follow ups are easy to do; less phone call reminders and simple auto email reminders; signatures on documents rather than Topaz (ugh!). I can access eVet while I'm at the gym! on my Android or iPhone or iPad, etc. I won't say that it's cheap, I prefer to say it's a great value! With the customer service I have no idea how they can do this for such little money. I could go on and on. The only unfortunate issue is that Idexx doesn't want to play and insists on being a dinosaur ... good luck Idexx! We have our sites on other options and will drag out our equipment if necessary to the curb ... integration at any cost! Less labor; better customer service; no missed charges; etc.

Review Source

Response from Covetrus Software Services

February 18, 2016

Dr. Deb, Thank you for your support! We look forward to a long partnership. Eddie and eVet team

MH

Megan H.  
Veterinarian  
Veterinary  
Used the software for: 6-12 months

### "Easy to use, all my records in one place, owners love the reminders "

June 16, 2020

5.0

Pros

I like that all my records are in one place, easy to access, easy to fill out custom made documents, can order inventory directly on the software.

Cons

Sometimes the software freezes, vaccine reminders are hard to set up for different age groups (puppy vaccine vs adults boosters

Review Source

AH

Aaron H.  
Owner/Veterinarian  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Cloud Based Software"

June 20, 2016

5.0

Since making the transition about a month ago, things have gone pretty smoothly. The support staff has been great and my employees love the live chat feature to get support right on the spot. When we've run into a snag or had suggestions for improvement, they are addressed very quickly!

Pros

Configurability, responsiveness of development team, support

Cons

Can be a little intimidating for the less tech-savvy user until they get familiar with the program. Being cloud based, there is sometimes a little lag while a page loads. Its not at all bad, but staff used to an in-house, server or locally hosted program can perceive the cloud-based nature to be a bit "laggy." If they avoid trying to click 30 times in the 2 seconds they are waiting on something to load, that helps too :)

Review Source

Response from Covetrus Software Services

June 21, 2016

We appreciate your kind words Dr. Hofmeister. It has been great getting to know you and the staff!

AC

Amanda C.  
Vet assistant  
Veterinary  
Used the software for: 1-2 years

### "okay"

March 30, 2021

4.0

Pros

the software is easy to use. user-friendly

Cons

multiple actions required to print from software

Review Source

CW

Catherine W.  
manager  
Veterinary  
Used the software for: Less than 6 months

### "Happy with Evet"

March 30, 2021

5.0

The customer service and trainers have been awesome! We are very happy with software!

Pros

Super easy to use, makes life much easier in the practice

Cons

The only issue we had was combining Rapport with the Evet, it seems like the 2 integrations should communicate more with each other during set up. But we are happy with both now that set up is complete.

Switched from

[IntraVet](https://www.capterra.com/p/92882/IntraVet/)

cloud based & paperless

Review Source

WB

Will B.  
Owner/DVM  
  
Used the software for:

### "Good product, great support"

October 7, 2015

4.0

We have been using eVetPractice since we bought a minimally computerized practice 9 months ago. Thus far, almost everything has gone very smoothly. The interface is user-friendly and fairly intuitive once you get your feet wet. For better or worse, it seems that there are 3-4 ways to get to every page and to accomplish most of what you want. Inventory management is very smooth, as is the handling of reminders (it is flexible so that you can use text, email, or good ol' postcards). We haven't had any substantial periods of the website out of service, so that has been great. Like most vet software/websites, I feel like there is probably much more I could be doing with it, but right now I am liking what I can do. Looking back, the only thing I would have done differently would to have been more proactive getting the tech/customer support involved over the first month or two to help guide us as we were setting up our inventory/procedure settings and especially in setting up the reminder settings. But even getting a late start, they have been able to get us running smoothly.

Review Source

Response from Covetrus Software Services

October 7, 2015

Hello Dr. Baldwin, Thank you for the kind words and we appreciate the feedback! eVetPractice Team

HW

Hilary W.  
Veterinary Technicin  
  
Used the software for:

### "Exceptional Program and Support!"

April 3, 2015

5.0

eVetPractice is a wonderful veterinary medical records management program and we are extremely happy with our switch from a more standard system. We are a dermatology specialty practice and thus we use programs like this a little differently than a general practice. We have found that this system is very adaptable to our unique needs. eVetPractice is user friendly, has a pleasant and professional appearance, and fulfills the majority of the functionality we need. The fact that it is internet-based has made it very convenient to use, especially since we travel to satellite offices and need easy access to our patient records from afar. What is truly outstanding is the helpfulness of the support staff. They are very attentive, they always give personal and prompt support, listen to our wants and suggestions, and do their utmost to help us adjust the program so we can use it for our distinct practice needs. We highly recommend eVetPractice to any veterinary office, general or specialty, that is looking for an easy switch to a constantly improved and easy-to-use records management system.

Review Source

Response from Covetrus Software Services

April 3, 2015

Hello Hilary, Thank you for the kind words! Eddie, Stephanie, and Team

TH

Tami H.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "eVet "

November 17, 2020

4.0

Using less paper keeping better communication records

Pros

Ease of setup and ease of use. Very self explanatory the help desk is amazing!

Cons

The inability to go back to the date that you were working on. For example, if I am working in the schedule for December and need to go look at client information it takes me back the the day of not the day I was working on. Inability to edit a closed invoice.

Reason for choosing Covetrus Pulse

Ease of use and support

Review Source

TSW

Teri Sue W.  
Owner  
  
Used the software for:

### "Awesome software company"

December 19, 2013

5.0

Will give customer service a 10 star + rating!! We liked this software for our practice initially because it was so complete, versatile and matched our budget. After speaking with them, even before we bought a contract, we asked about some features - and they changed features based on our suggestions! Since then, the company engineers work around the clock (it seems!) to help with our issues - mostly by inventing new items, buttons, windows and features to meet every suggestion or issue we have. The customer service is by far outstanding!! Once we got over a few operating bumps (hardware configurations) and understand the program now, we feel like it is custom designed just for us. We have considerably reduced operating costs in time and paper, exceeding our own expectations. We are only 3 months into it and feel like all is running quite smoothly. We have no regrets and highly recommend Evet to any practice interested in going paperless (or mostly paperless) - and for sure Cloud based, whether mobile or not. We are excited to see this company and the Practice Management software they offer grow! Thank you Eddie and Evet!!

Review Source

KLS

KRISTIE L S.  
owner  
Medical Practice  
Used the software for: 6-12 months

### "No hassle and works great!"

June 18, 2020

5.0

no hassles

Pros

User friendly and it makes it all so much easier to run the practice

Cons

cant click on clients phone number to call them

Review Source

JG

Jeff G.  
Owner  
  
Used the software for:

### "Excellent ease of use and customer service"

January 19, 2015

5.0

In retrospect, switching to a new Veterinary Management System and going paperless, and changing some procedures and straightening out all of our messy data in only 6 weeks was a bit insane. The smart thing we did was to have eVetPractice on site for training and go live. Although eVetPractice could not be more different than IDEXX Cornerstone, it is also very logical. Our staff was amazing at picking up the new system and eVet's support was even better. The data transfer was clean, our downtime was only a half day because we wanted to do a full inventory, and within 2-3 days we are all pros at the eVet system. The ease of use is eVets strength. It does not have the massive reporting module that Cornerstone has, but has had the reports that I need. Also, eVet is faster than Cornerstone even though the servers it runs are 4 states away. No more nightly reboots and end of day processing for us! We are a single three doctor practice. Do not hesitate to give eVetPractice a try if you are considering upgrading Veterinary Management Systems.

Review Source

Response from Covetrus Software Services

January 19, 2015

Thank you Jeff! Mel and eVetPractice team

KA

Kristen A.  
owner  
  
Used the software for:

### "Super Dynamic and Customer Friendly!"

April 8, 2013

5.0

I highly recommend giving eVetpractice.com a go! I think you will find it comfortable to use, especially with the flexibility of customization that is possible. And you will have all the help you need from eVet staff to achieve that customization, as well as to answer any questions you have. This is a great product for veterinary record keeping!

Pros

eVetpractice.com was easy to set up and get started with. It provides me with the mobility and flexibility I need for my house call practice. And the support from eVet is second to none! They have been with me every step of the way, from the introduction to the software to rapid responses to all my questions. They have even helped customize the program to meet my specific needs. This software has been a real time saver for me!

Cons

I really have no complaints because so much of the program has been customized to suit my needs! There is no better approach than that!

Review Source

DL

Diane L.  
Owner/Veterinarian  
  
Used the software for:

### "Evet is fantastic. They have thought of almost everything and are willing to incorporate new ideas!"

March 20, 2016

4.0

We have adapted to a new software quite well. eVet has done so much to help us change to their software so that it fit what we were used to and it works for us well. It has pros and cons- some they can help with and some they cannot, but we deal with them. They are very willing to hear our concerns and seem to work hard to make changes in the system that will help all users. No software is perfect, but this has been excellent for us and I would certainly recommend it. Customer service and having 24 hour help and someone to talk to live 9-5 at no extra cost is above and beyond. That makes it worth it right there! They are so nice and helpful and you never feel as if you are a burden asking for help. Nothing beats this customer service. NOTHING.

Review Source

Response from Covetrus Software Services

March 20, 2016

Hello Dr. Levitan, Thank you for the kind words! Mel and eVet team

SH

Stacie H.  
Manger of Data Programs  
Veterinary  
Used the software for: Less than 6 months

### "Superb Technical Support! "

August 19, 2021

5.0

Easy to navigate, minimal screen clutter making it easy to find where I want to go/what I need to do. Love the ability to login via the browser from any location. Support staff is excellent!

Pros

I work for VSG and many of our Members use eVetPractice software in their clinics; practices that report into our DATALINK portal often call me with questions on how to get the information needed for DATALINK quarterly reporting from their eVet Software. Because of the excellent assistance that I have received when working with eVetPractice Support, I am able to offer guidance to our Members. Anytime I have a question, I always get a speedy, thorough response from eVetPractice Support.

Cons

So far I haven't found anything that I do not like about this software, however, I do not use it on a regular basis since I do not work inside a veterinary clinic.

Reason for choosing Covetrus Pulse

Even though I do not work with eVetPractice software daily, I wanted to give my 'two-cents' regarding my experience working with eVetPractice software and the Support team.

Review Source

MM

Melanie M.  
Business Manager  
  
Used the software for:

### "If you are computer literate, with help from the technicians this is a great program. "

August 19, 2015

5.0

While Evetpractice is a young company, the thought process and innovation this program brings is amazing. The program is multi faceted and the technical staff as well as the sales staff provide ample support. There is a small to large learning curve depending on your computer literacy and the manner in which you use your current system. The greatest benefit is NOT having to worry about backing up your system and system failure. Evetpractice has thought of you and the protection of your practice from the start. Updates to the system are automatic (and currently at no cost). They are done to the system while you are offline and notices of the changes are sent to your email. The upgrades are easily forwarded to other staff members so they can be kept current. No monthly back-ups, no applying upgrades and changes to each stationary station and spending hours on the phone with technical support.

Review Source

Response from Covetrus Software Services

August 19, 2015

Hello Melanie, Thank you for the kind words! We have no plans to charge for updates, so you are safe there! :) Mel and team

SP

STEPHANIE P.  
Practice manager  
Veterinary  
Used the software for: Less than 6 months

### "User friendly"

March 30, 2021

5.0

It is a great program.

Pros

It is very user friendly once you get used to it.

Cons

Some features I would like to have but don't, but they are working in it for us.

Reason for choosing Covetrus Pulse

Great price!!

Switched from

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

We wanted a cloud based program.

Review Source

CG

Christa G.  
  
  
Used the software for:

### "LOVE EvetPractice"

January 21, 2016

5.0

We are so happy we made the switch from IDEXX Cornerstone to EvetPractice. We wish we would have known about this cloud based software when we opened our practice in 2012. After all the the terrible customer service and support we received with IDEXX it made it very easy to transition to EvetPractice. Evetpractice is user friendly and makes integration with Abaxis in-house and reference lab very easy. We also LOVE the e-mail feature of this software, it is so convenient to be able to email records to owners and other vet offices. I can not sing enough good praises about Stephanie and Eddie Heinz and the entire staff. They are always so helpful and quick to respond and resolve any issues. If you have been considering EvetPractice for software for your practice then it defiantly comes with our high recommendation.

Review Source

Response from Covetrus Software Services

January 26, 2016

Hello Christa, Thank you for the kind words! You guys are the best. :) Stephanie, Eddie, and eVetPractice team

NP

Nancy P.  
owner/vet  
Veterinary  
Used the software for: 2+ years

### "eVetpractice.com"

September 17, 2019

4.0

Having started with eVet 4 years ago this month, I have appreciated their customer support and the capability for the system to work how we need it to in most situations. Two years ago, I made the mistake of being lured away by another cloud based program, and after a grueling 13 days with that system, and being treated rudely by their staff (and owners), I quickly went back to eVet! Improvements are being made all of the time.

Pros

It is powerful and adaptable to fit your needs.

Cons

Reports are sometimes difficult to navigate, and there are not enough filters to generate reports that are useful. For instance, the on hand inventory alert report does not let you exclude inactive items, which makes the report useless.

Review Source

ST

Stephanie T.  
Veterinary Assistant  
  
Used the software for:

### "Evet Review"

November 5, 2015

5.0

Our clinic switched to the evet program from a very outdated system. Evet was able to convert most of our data from our dated program with just a few glitches that their team was quick to help us fix. The appointment calendar has worked well for our two doctor, two location practice. The system is very customizable and the customer service is excellent. Evet provides personalized attention to each clinic. Mel has always been very quick to respond to any confusion we have with very helpful advice. The live chat is a great feature and we always receive a quick and helpful response. The evet team did a great job of training everyone and setting up multiple training sessions. Our clinic doesn't use all of the available features at this time but we are very pleased with the program. The evet team is constantly updating and improving the program.

Review Source

Response from Covetrus Software Services

November 5, 2015

Hello Stephanie, Thank you for the kind words! eVetPractice Team

SH

Susan H.  
Veterinarian/Owner  
  
Used the software for:

### "eVetPractice.com is PERFECT for my practice!"

January 1, 2014

5.0

eVetPractice.com was a young company when I began my mobile veterinary practice, and I can say that it has been wonderful to grow with them! Cloud-based software is a great solution for me. I love that it is virtually paperless in so many areas, including records, emailing receipts & Rabies Certificates to owners, having lab results delivered into my patients records, sending referral information via email - again, all beneficial for my mobile practice and MY TIME! And the software has evolved on a daily basis. I have made requests and suggestions - many clients have done the same - and the software is updated and modified continually to enhance the offering and the ease of using the system. You feel that it is being customized just for you, and in many cases, it is! You will never find better customer service than you will experience with eVetPractice.com!!! I love the system and you will, too!

Review Source

DL

Deidre L.  
Veterinarian  
  
Used the software for:

### "This software is extremely user friendly and when time is short, that is very agreeable. "

May 14, 2015

5.0

The ease of use of this software provides a much more efficient day to day running of our ambulatory practice. The cloud based form is excellent as we are on the road all day and when we get back to base at night we do not need to worry about uploading the day's activities or backing up the system. We are a large animal practice but there are not very many times when we are unable to connect to the internet or a Wi FI connection to input charges out in the field. The mobility of the system with the opportunity to be entirely wireless with billing, client forms and even credit card payments cuts into the hours of book work tremendously. The customer service provided by the eVetpractice team is impeccable. They are always readily available with great answers. I am so grateful to have them as the center of my business!

Review Source

Response from Covetrus Software Services

May 14, 2015

Hello Dr. Loendorf, Thank you for the kind words! Stephanie and Team

RW

Ronald W.  
Owner  
  
Used the software for:

### "EvetPractice for Story Road Animal Hospital"

October 24, 2015

5.0

Our hospital and staff have been using EvetPractice for about 11 months now. The transition from our prior software package has been extremely easy and everyone in the hospital is very pleased with the software. It is well thought out and being cloud based allows for continuous updates without any time on our part. It is amazing to be able to access any part of the software from anywhere in the world!! The staff at EvetPractice is a 5 STAR quality group. They are very responsive, always available and spend as much time as we need to be sure we are getting the biggest bang for our buck. The monthly cost of the software is well worth it and not worrying about making backups and computer crashes offers a lot of peace of mind. It is a pleasure to recommend EvetPractice.

Review Source

Response from Covetrus Software Services

October 25, 2015

Hello Dr. Ron, Thank you for the kind words! It is a pleasure working with you and your staff. eVetPractice Team

KG

Katherine G.  
Veterinarian  
Veterinary  
Used the software for: I used a free trial

### "Lower cost option with most needed features"

September 24, 2019

4.0

We did a demo of this software but elected Vetter instead due to more features we needed.

Pros

Intuitive and easy to use, user-friendly interface, customizable and includes most necessary features in base price

Cons

Owned by Covetrus which we were avoiding due to data breach; did not have all functions we were looking for

Review Source

Response from Covetrus Software Services

October 1, 2019

Thanks for your review, Katherine. We're glad you found the right solution for your practice, but we want to assure you Covetrus has never been the subject of any data breach. Covetrus always maintains a high level of security in the handling, storage, and transmission of customer data including credit card information, prescription information, and PII. Our Data Privacy Values are available online and can be reviewed anytime http://covetrus.com/wp-content/uploads/2019/09/US-Privacy-Policy-Revised-August-24.2019.pdf

AG

Alycia G.  
Kennel attendant  
Veterinary  
Used the software for: Less than 6 months

### "Very detailed"

June 10, 2017

5.0

Pros

How detail oriented it is and how many features one can use to communicate with a client or enter in documentation

Cons

It is difficult to navigate and freezes a lot. Difficult to connect to retriever and other ways of taking money

Review Source

Response from Covetrus Software Services

June 11, 2017

Hello Alycia, Thank you for the review. We would like to help with the cons you listed. Would you be able to contact our support team when the issues are occurring so that we can help to resolve? You can contact us via live system chat, email us, or call. Thank you. eVetPractice Team

JE

Jeremy E.  
veterinarian  
  
Used the software for:

### "Love it."

April 8, 2016

5.0

I can check the schedule, run reports, enter charges, look up client info and anything I would normally have to do at the office from anywhere, and from any device that has internet access. I love being able to check my schedule while I'm out at lunch or off for the day right from my cell phone. I can finish typing up my charts from home at night. Also, it allows you to look up client and patient info when you have an emergency call at night. The program itself is easier to navigate than some of the other programs out there. The program is also customizable. I have not found anything negative about the program, so no cons to list. Price is also reasonable and customer service is above and beyond.

Review Source

Response from Covetrus Software Services

April 8, 2016

Hello Dr. Edwards, Thank you for the kind words and support! Stephanie and eVet Team

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