# Page 21 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews

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Covetrus Pulse

4 (542)

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Last updated March 13th, 2026

# Page 21 - Reviews of Covetrus Pulse

## Showing most helpful reviews

Showing 501-525 of 542 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

James D.  
Veterinarian  
  
Used the software for:

### "Amazing! Look no further!"

June 2, 2016

5.0

eVet Practice is the best veterinary software available. If you are looking for a software for your clinic- stop looking and get eVet. Not only is the program itself incredible- online, cloud based, accessible from anywhere and with so many options available but the support is unreal. These guys will literally do everything they can to help every single customer. The software has made my practice so easy to run, saved me tons of money and is so dependable. The customer support is available with a live chat anytime you are having an issue and they bent over backwards for me to help me include French in the program and they would do the same for any clinic. I can't say enough good things about this software.

Review Source

Response from Covetrus Software Services

June 2, 2016

Thank you so much Dr. Drooker. It is a pleasure working with your clinic!

RC

Ryan C.  
Veterinarian/Owner  
  
Used the software for:

### "Love it! Staff love it!"

February 4, 2016

5.0

Packed with features that are easy to use. Any problems or quirks are handled quickly by the caring support staff. Frequent updates keep the software at it's best. We have had times when the servers are slow. There was even a time when it was completely down but they got it up very quickly. That is the one downside. If you can't access the server, or if it's slow, you're out of luck. I'm not sure what kind of workaround they could have for that.

Review Source

Response from Covetrus Software Services

February 4, 2016

Hello Dr. Cook, Thank you for the kind words and thank you for your support and feedback. I can admit that we have had some growing pains early on, but I believe most of those have been resolved long term. We are dedicated in making the system available when and where you need it! Thanks again. Eddie and the eVet team

CW

Cj W.  
Office manager  
Medical Practice  
Used the software for: Less than 6 months

### "Software "

November 20, 2020

4.0

It has been good. The support team has been awesome

Pros

Having the cloud based and the support team

Cons

Having to scroll a lot and hitting print multiple times

Reason for choosing Covetrus Pulse

Cloud based

Review Source

TH

Thom H.  
Owner  
  
Used the software for:

### "Great software for start-ups and /or switch from hardware intensive software."

May 7, 2015

5.0

I have been exposed to or used most of the major software. My latest software wanted me to spend almost $100,000 to upgrade. I switched to eVetPractice for a very modest conversion fee and the monthly software charge. NO hardware changes. I can even run it on my phone in an emergency. We have access from home after hours and on weekends. Conversion was one of the best I ever had. There were of course problems, but the team responded quickly and fixed the glitches. They customized records for us, created new forms, and have even created enhancements we've suggested. You won't find a friendlier more responsive group anywhere!

Review Source

Response from Covetrus Software Services

May 7, 2015

Hello Dr. Haig, Thank you for the kind words! Mel and Team

CR

CJ R.  
  
  
Used the software for:

### "Switched to eVetPractice from an archaic software"

March 23, 2015

3.0

eVetPractice was able to transfer data from an archaic software system we had been operating with since 1990! Their customer service is excellent, quick to respond to any of our concerns. Some of the forms we were able to tweak for our needs but some of the forms we were unable to. At times we have lost data because in areas of the software program it does not automatically save. eVetPractice regularly makes improvements and is willing to consider our suggestions. Overall we have been pleased with our decision to use eVetPractice.

Review Source

Response from Covetrus Software Services

March 25, 2015

Hello CJ, Thank you for the review. I am sure we can improve the process to automatically save content. We will look into that. Thank you. Eddie and Team

DF

Denise F.  
Veterinarian/Owner  
  
Used the software for:

### "Exceptional support!"

March 24, 2016

5.0

We switched to evetpractice about 3 months ago in anticipation of moving from a strictly mobile practice to a stationery practice. There is a little learning curve as there is with all software. However, support has always walked me through any challenges. In fact, the transition has been much easier and smoother than i even anticipated. Everyone you speak with is always helpful and eager to find a solution for you. It integrates with all our systems and I couldn't recommend them higher. Great software, great support, easy to use, and affordable. We have been extremely happy with their service.

Review Source

Response from Covetrus Software Services

March 25, 2016

Hello Dr. Fortier, Thank you for the kind words! Stephanie and eVet Team

WM

William M.  
Veterinarian/owner  
  
Used the software for:

### "Excellent product and exceptional customer service."

February 23, 2016

5.0

We were using practice software which had served us well but had no support. The software crashed and with no support we could not use it. eVetPractice was wonderful. They managed to extract our data and migrate it to their platform in a matter of days. They provided tutorials and live support and had us up and running in one week. This was a lifesaver for us. It was not all smooth sailing as there were some problems to solve and old habits to break on our end. I am happy we decided to work with eVetPractice and find the software easy to use and has excellent support should we have a question or problem.

Review Source

Response from Covetrus Software Services

February 23, 2016

Hello Dr. Murphy, Thank you for the kind words! Mel and eVet Team

KA

Katie A.  
Owner  
Medical Practice  
Used the software for: 2+ years

### "EvetPractice"

September 6, 2019

4.0

Evetpractice is a good general software system if you are willing to set aside being heard and ignored for things that you suggest to be updated. It works but has much that can be approved upon.

Pros

Its easy ability to quickly learn using the software. It has many features that are essential to veterinary practices. The customer services is generally good. Its nice to be able to access the software with any device that has internet.

Cons

The system and updates seem to have declined since Covetrus purchased it. Update are slow, issues arise alot more then before and customer service has started to decline. Many times we have asked for assistance and the agents have seemed annoyed. Requests for updates that are crucial seem to not be as important as they used to be. Its confusing because the Covetrus also owns several other veterinary software programs that have been around a very long time. Those programs have many of the options that are needed for this software yet they are not available on this system. I think there is much to be desired since the software was sold to larger company that values it customers less.

Reason for choosing Covetrus Pulse

The private owners of the Evetpractice were caring, understanding and quick to ass improvements. Having that one on one importance with the couple (husband and wife team) that developed the system is what won me over and made me comfortable making the switch.

Review Source

SJ

Shawna J.  
  
  
Used the software for:

### "Perfect for my mobile practice"

June 13, 2015

4.0

I am a solo, mobile veterinarian. I don't have the capital to drop several K on some of these other veterinary software programs, but I needed to go paperless. The cloud based program allows me to update records wherever I go. I can authorize prescriptions and answer client questions immediately, instead of waiting until the end of the day when I got back to the office to review the paper charts. Only down side is that can't do the expense side of accounting. That was easy enough to set up with an excel spreadsheet and then import the e vet income portion to make a profit/loss sheet.

Review Source

Response from Covetrus Software Services

June 14, 2015

Hello Dr. Jackson, Thank you for the review! Mel and team

JG

Joyce G.  
Veterinarian, CEO/President  
  
Used the software for:

### "Kindred-Canines In Motion (KIM)"

January 15, 2014

5.0

"Serving the Servants'' with eVetPractice Software (EMR) is the best decision we ever made! Kindred-Canines in Motion Inc. (KIM) is so pleased with eVetPractice and their Cloud Based Electronic Medical Records (EMR). KIM could not have gotten off the ground without their help. KIM is in "Motion" thanks to reliable Medical records anytime and anywhere... eVetPractice has allowed our disabled clients to have access 24/7 for their Assistance/Service Animal records when they really need them. Thank You eVetPractice for making Mobile easier! The eVetPractice staff is phenomenal and ALWAYS offers a quick response when I need the help.

Review Source

DSaKH

Dr. Shane and Katy H.  
Veterinarian/Owners  
  
Used the software for:

### "Fabulous Software and Service"

January 9, 2014

5.0

Opening a new animal hospital is a huge undertaking as you must consider every aspect, not only involved with a new business, but a medical practice as well! Eddie Heinz, with eVet Practice, turned the task of choosing what software would be the best choice for our practice, to a no brains decision! The program is very user friendly, but should you run into questions or problems, Eddie is readily available to assist. He also has taken suggestions and requests for additions to the software that have had to enabled us to be more efficient within our practice. Kuddos to Eddie Heinz and eVet Practice! We highly recommend them both!

Review Source

JL

Julia L.  
  
  
Used the software for:

### "Best software available for cloud based PMS!"

February 9, 2017

5.0

Our entire team could not be happier with the software and customer support from start to finish... eVet has thought of everything on how to run a practice smooth and efficient - Love it! We perform much more efficiently now, and our doctor reports "he likes charting now". One relief veterinarian that works with us wondered " Why doesn't everyone use this? its wonderful!" I am so happy I did my research and took the time to learn about cloud based PMS. I cant imagine ever having a server in the basement again!

Review Source

Response from Covetrus Software Services

February 9, 2017

Hello Julia, You are the best! Thank you for the kind words and support. Stephanie and eVetPractice Team

DW

David W.  
Veterinarian - Owner  
  
Used the software for:

### "Great product and team!"

March 22, 2016

5.0

EVetPractice is a great product! Once you get the hang of it, it is simple and intuitive to use but also very capable of performing many functions for your practice. It is cloud based and can run on my iPhone and iPad without problems. My practice is a food animal ambulatory practice. Although EVP was not created for my type of practice, I have found that it is easily adaptable to suite my needs. The support team is very helpful and responsive to questions and concerns. They are accessible and prompt to respond and always friendly.

Review Source

Response from Covetrus Software Services

March 22, 2016

Hello Dr. Weimer, Thank you for the kind words! eVetPractice team

DRJ

Dr Rob J.  
Veterinarian/Owner  
Veterinary  
Used the software for: Less than 6 months

### "Very smooth transition from old software to Evet Practice"

December 27, 2017

5.0

portability

Pros

Overall flexibility to use via any internet connection

Cons

The search feature is NOT as user-friendly as most other features. The accounting system is taking a little in getting adjusted to.

Review Source

Response from Covetrus Software Services

December 28, 2017

Thank you so much Dr. Jackman! Let us know what you feel could be improved on the search function.

KG

Kasia G.  
Hospital Administrator  
  
Used the software for:

### "Great experience, loving it!"

June 10, 2015

5.0

We are new practice owners and switched from old DOS based practice software to eVetPractice which made tremendous difference in running the practice, in the flow of work! We made staff happy and clients as everything happens much faster end more efficient, billing, med. prescription, etc. The program is fast, accessible from any place and most of all the customer support and tech support is stellar. We do not even have to call, all the questions are answered via inside chat! Very modern, effective and simply the best!

Review Source

Response from Covetrus Software Services

June 14, 2015

Hello Kasia, Thank you for the kind words and the review! Mel and team

DK

Douglas K.  
President  
  
Used the software for:

### "Exceptional Service"

December 6, 2013

5.0

eVetPractice.com offers cloud based computing that allows access to my practice's information anywhere I have access to the internet. Improvements in the software's functionality occur monthly if not weekly and have a wide reaching benefit to a variety of practice settings. Every now and again a bug or glitch does occur but this is never threatening and is fixed very quickly. Compared to the "time honored/older" programs out there to choose from this is by far more user friendly, more economical (contract and hardware requirements), and certainly provides superior customer service.

Review Source

MA

Mark A.  
  
  
Used the software for:

### "Looked at all of the Cloud options out there and ..."

February 18, 2016

5.0

This one's the best by far. Knew that before we went live and have confirmed it every day since we did. Customer service is too good to be true -- never seen anything like it!

Review Source

Response from Covetrus Software Services

February 18, 2016

Mark, thank you for the kind words! We look forward to a long and fruitful partnership. Thanks again for the support. Eddie and eVet team

VB

V B.  
Office Manager  
  
Used the software for:

### "Couldn't be more user friendly!"

March 21, 2016

5.0

From the moment we inquired about the program, it has been a pleasure to work with the eVetPractice team. The program is easily customized to suit our needs, most of which we can do ourselves. It's nice to know when we need a hand, we can easily reach someone via chat, phone or e-mail. We chose eVetPractice after trying another software and have not been disappointed. We can easily access our records via our mobile devices. eVetPractice meet all our needs and we're 100% satisfied.

Review Source

Response from Covetrus Software Services

March 21, 2016

Hello Vickie, Thank you for the kind words! Mel and eVetPractice team

DC

David C.  
Owner  
  
Used the software for:

### "Flexible and intuitive !"

January 27, 2015

5.0

I want to congratulate the folks at evetpractice for achieving what the completion has not been able to yet; a reliable, efficient, intuitive and powerful software without the hassles of having servers or other major hardware. Our practice is fully run on laptops and tablets. We couldn't be happier with our choice especially because of the personalized, quick and friendly support provided by the tech support staff. Amongst the many difficult decisions I had to make when opening a new practice, choosing evetpractice was spot on!

Review Source

Response from Covetrus Software Services

January 27, 2015

Thank you Dr. Carmona! Eddie

RM

Rebecca M.  
manager  
  
Used the software for:

### "evetpractice review"

October 4, 2013

5.0

We are LOVING evetpractice. We converted from a software that we'd be running for probably 20 years and the conversion was almost seamless. The Evetpractice team took a lot of time and care to ensure no t was uncrossed or any i's were undotted. All of the vaccination records and client history converted. All inventory, procedures converted. Since the change, the evetpractice team has been more prompt in responding and meeting our needs than we could ever have imagined. We love this product and the people that develop and support it. We are FANS!

Review Source

LD

Lonnie D.  
Veterinarian  
  
Used the software for:

### "Great service, wonderful veterinary software!!! Love it!"

June 1, 2015

5.0

We started using eVetPractice for our mobile veterinary service last summer and absolutely love it. It keeps track of medical records, client reminders, controlled drug logs and invoices plus has numerous extra features to help us keep organized and on track with paperwork and records. I absolutely love the software and would recommend it to anyone! Also, the personnel of software are easy to work with and are very helpful and always available. Thanks so much eVetPractice!

Review Source

Response from Covetrus Software Services

June 1, 2015

Hello Dr. Davis, Thank you for the kind words! Stephanie and Team

CT

Christina T.  
Owner/veterinarian  
  
Used the software for:

### "Easy to use and the customer support is very good."

April 8, 2015

5.0

I chose Evet due to how straightforward it is. The decision was made after trialing evetpractice and several other cloud-based software system. We have not had any issues yet (been about 6 months). Support has been readily available via the online chat during business hours. Support is still good for after-hours issues, as well. The integration with in-house and reference labs is excellent. The ability to tailor the software to meet our needs has been extremely helpful.

Review Source

Response from Covetrus Software Services

April 9, 2015

Hello Dr. Tinetti, Thank you for the kind words! Stephanie and team

LC

Lisa C.  
  
  
Used the software for:

### "Best Customer Service Ever - Hands Down!"

January 22, 2015

5.0

Going with eVetPractice has been a great decision for our practice. This is an innovative, reasonably priced software that we would definitely recommend to others. We have never before dealt with such an amazing customer service staff. They not only guided us through the transition, but are now always ready to answer our questions. They even listen to our suggestions and have made additions and changes to accommodate us where possible. We see this as a long term relationship with a great company!

Review Source

Response from Covetrus Software Services

January 22, 2015

Thank you Lisa for the great review!

DEM

Dr. Eric M.  
Owner  
  
Used the software for:

### "Evetpractice is a great all inclusive veterinary software."

March 26, 2016

4.0

Evetpractice is a great software program that allowed me to take my veterinary practice to the next level. It allows me to do my medical records, invoicing, inventory and client communications all in one program. The price is fair for the product and the only downside is the limitations innate to it being a cloud based program. I would highly recommend using this product for your veterinary practice.

Review Source

Response from Covetrus Software Services

March 26, 2016

Hello Dr. Eric, Thank you for the kind words! Hope to see you at one of our next conferences. Eddie, Stephanie, and eVet Team

TW

Tiffani W.  
Owner/Medical Director  
  
Used the software for:

### "Very user friendly, great adaptability and ability to tailor to your practice needs "

December 8, 2015

5.0

Coming from another software that was not nearly as adaptable, we have been very pleased with this software. The customizable features have been very useful for our practice that does both acupuncture and rehabilitation. Great customer service and responsiveness has been great! Love that it is cloud based also and can access from any internet connection. Highly recommend!

Review Source

Response from Covetrus Software Services

December 8, 2015

Hello Tiffani, Thank you for the very kind words! We look forward to a long partnership. Thanks. Mel and eVetPractice Team

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