# Page 3 | Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/Covetrus-Pulse/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Covetrus Pulse ## Showing most helpful reviews Showing 51-75 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Ashley T. Lead CSR Veterinary Used the software for: 1-2 years ### "Pulse software system review" November 5, 2024 1.0 Overall it is not a very efficient system compared to others I’ve used in veterinary medicine. Pros I’m not very impressed honestly. The best part about this software system is the IT department. They are excellent and extremely helpful with problem resolution. Cons Too many steps involved for simple things such as scheduling appointments for multiple pets in the same family. The system is extremely slow & crashes often. It takes too long to generate and send medical records, and many times the record has to be sent in segments several times. With Pulse, there’s no texting system built in so we have to use a different program for this. The process of filling or refilling prescriptions takes too long, and each medication has to be processed separately. Review Source AF Ayman F. veterinarian Veterinary Used the software for: 1-2 years ### "veterinarian " February 19, 2025 5.0 acceptable but need some improvement regarding to report and inventory management Pros easy software enable us to keep our medical record Cons write medical notes , reports , and inventory management Review Source RL Rachel L. Practice Manager Veterinary Used the software for: Less than 6 months ### "An honest review." November 14, 2024 4.0 Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier. Pros Refilling prescriptions is much easier, and the price tag option is very nice for quick price comparison. Cons Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now, but I would like if there was an easier way to search a patients medical history. Like a search bar where you could find certain words like exam without having to scroll through the whole history. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Transition to EzyVet did not work properly with our software. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) If our server ever crashed we would have lost all of our medical records. Review Source BM Becca M. Technician and manager Veterinary Used the software for: 1-2 years ### "Needs more veterinary intel." November 11, 2024 2.0 Don't love it. We will likely choose a different system in the future. Pros Like some of the hot bittons. Not much else. Cons Accounting aspect. Too many places to look for info. Like a labyrinth. Time stamp should be initials date, time in one. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Wanted a cloud based system. Thought this would be as user friendly. Review Source NG Nicole G. Lead Receptionist Veterinary Used the software for: Less than 6 months ### "Not a program I would've chosen" November 21, 2024 1.0 I didn't think I could hate a software more than Impromed, and yet here we are Pros The ease of entering a new client "on the fly" when scheduling an appointment. Cons "Active" patients are not actually "active" from tab to tab. You cannot view patient information or history or simple vitals from the note page. You can't even cut and paste an appointment from one day to another. You cannot have multiple Pulse tabs open at the same time in order to view all the information you need at once. Inactive patients cannot be found with the basic search function, yet deceased pets cannot be hidden from client's active account. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Impromed software was no longer being supported or updated Review Source PG Patricia G. DVM Veterinary Used the software for: 1-2 years ### "Positive experience with Covetrus" September 9, 2024 5.0 My overall experience is very good, I really like the product and it is constantly changing for us to have better record keeping, allows us to communicate with the client in several forms and is attached to the MR. Pros Very easy to use, has many tools that are very helpful to contact and keep communication with the clients, it is icloud based so I can access my MR anywhere, and much more. Cons The system is not always accessible, for a while it was replicating the same Medical note, lately when you save and release it asks you to leave the site, and in previous occassions I had troubles because the MR was not being saved. Don't like that I cannot lock my MR after finishing them. Review Source AK Andrew K. Owner Veterinary Used the software for: 2+ years ### "Review of Pulse" November 6, 2024 4.0 It has been acceptable for what we have needed it for. Pros Simplicity and easy to teach receptionists and technicians how to enter patients and charges. Cons Constant major changes to format which has made it difficult for me to figure out how to operate managerial functions. Review Source GB Gabby B. Talent and Culture Coordinator Veterinary Used the software for: Less than 6 months ### "Amazing modern software" November 5, 2024 5.0 Excellent project manager and technical support staff, always there to answer questions. Pros Very intuitive and easy to use. You have multiple ways to do a certain process and multiple ways to search for information. The quick access buttons are amazing and within reach at all times. The fact that is Cloud based was very helpful to avoid overload of our servers. Cons The transition from Impromed to Pulse was not easy. There were many pieces that didn't migrate at all and needed to be entered manually. Many files didn't transfer at all and we had to keep on checking Imrpomed to find them. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Server was getting overloaded and we needed a significant amount of money in hardware to update it Review Source SG Stephanie G. Office Manager Veterinary Used the software for: 6-12 months ### "Practice Manager" November 5, 2024 3.0 We have learned how to make this product work for our practice Pros Cloudbased program so we can access medical records from anywhere Cons A lot of steps and clicking; not the most veterinary focused software Review Source RT Roy T. Practice Manager Veterinary Used the software for: 2+ years ### "Updated Covetrus Pulse Survey 2026 - Roy Taylor, Sr" March 19, 2026 3.0 Much better than previously stated but I'm still having to figure things out without support. In fact my recent experience with World Pay and our credit card terminals still has me and the two \[sensitive content hidden\] very upset and concerned that we are being told how we must receive credit card payments and the lack of terminal receipts and end of day balancing. We have lost control of OUR business as it pertains to Credit Cards. Pros Client interface and lab functions are still the best and I do like the client communications to some degree. Cons Still way too many button clicks in order to get anything done. I don't like that Client Communications, formerly Rapport doesn't go into the Medical Record without intervention. This should be a communication that is easier to put right in the MR. Alternatives considered [IDEXX Neo](https://www.capterra.com/p/145988/IDEXX-Neo/) Reason for choosing Covetrus Pulse We thought it would be best suited for our needs and were told it did many things that it turned out that it did not. Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We wanted a cloud based system and it was time for an upgrade. Review Source DA Dwight A. Operations Manager Veterinary Used the software for: 6-12 months ### "Pusle: it's a good start, there are some important items that need addressed" August 29, 2024 4.0 I've had good tech experiences with my calls and chats. Sometimes, the queue can be a lengthy wait. I feel like techs are multi-tasking with other clinics at the same time. It seems to extend their replies when needing answers. This is my feeling. Pros Cloud software program and the ability to process payments in the system. Working with Rapport is really beneficial for client communication. Cons Functionality of the program. Administratively: time clock, unable to put in hours for a whole week. I have to wait until end the day before adding vacations, etc. There have been several issues with reports. It is not easy to get what you want. EOD reporting, you have to do it every day or you have to go to the Sales report to get what you need. The ability for it to auto run is absent to my knowledge on my last chat with support a month ago. Too much chasing in this program for items like this administratively. After using it for 6 months, we all struggle with it daily. Muscle memory seems to be challenging. There are multiple issues in Pulse. When I heard it was a combination of Avimark, E-Vet Practice, etc., I was excited that this might be a solid answer to record management systems. Avimark is an amazing, well-run program. I don't see a lot of the functionalities it has in Pulse. I've been surprised that its model might not have been put into play more. Pulse has some catching up to do to get to that level. I understand programming and testing takes time. Reason for choosing Covetrus Pulse The functionality of Pulse met what we needed for our operations. Switched from [Vetspire](https://www.capterra.com/p/187469/Vetspire/) Needed something that allowed remote work if needed. We wanted to move away from relying on the server. Vetspire was not a good program, had lots of issues. Review Source CS Catrina S. Operations Manager Veterinary Used the software for: 2+ years ### "Multiple issues, do not recommend" August 29, 2024 3.0 I have a whole document about the items that I have issues with, so if you want more insight, let me know Pros It's typically easy to navigate and has multiple ways to do things (which is good and bad) Cons The anesthesia form is very unsafe. Different ways of putting in drugs makes it more likely for people to make a calculation error. Allows inventory items to be added (both non-anesthetic drugs AND non-drug items like cones). Review Source LM Lauri M. Owner, DVM Consumer Services Used the software for: 6-12 months ### "Review of Pulse" September 16, 2024 2.0 Not good. Especially the financial data in the system and its conversion to Quickbooks Pros Reasonably priced, client portal, appointment calender is easy to use. Easy to look up clients or patients. Nice to be able to email invoices. Cons Invoicing and balance due on accounts are extremely hard to understand for the practice and for our clients. Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. Plenty of mistakes that have to be manually corrected. And no one at Pulse can help you with the Quickbooks portion Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/) Reason for choosing Covetrus Pulse Integrated with Quickbooks online, reasonably priced Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Wanted updated program. Also wanted integration with Quickbooks. Review Source AT Amy T. CVT Veterinary Used the software for: 2+ years ### "Pulse/Evet" September 3, 2024 3.0 Over all it's been frustrating. There are several request we have put in over the years that would make our experience easier, but they have not been full filled yet. Pros The medical record is easy to navigate. The general information and the "by group" sections make things easy to find. Cons There is a lot of different areas that need to be "clicked" When navigating through an MR which is frustrating. The different forms that covetrus has built in the system are not linked to inventory, which means we need to add used inventory items as line items to the MR, vs just adding it to the forms. For example if Ketamine is used during an anesthetic procedure we would enter it in the anesthetic form and as an line item in the MR to account for it in inventory. Response to requests in the past has been quicker than it is currently. There is no streight forward way to enter orders unless the order was placed using the Pulse ordering platform. Review Source CE Clarke E. Receptionist Veterinary Used the software for: 2+ years ### "Online Evet User" November 7, 2024 3.0 It’s ok. It gets the job done at work but it’s certainly not a perfect software. It crashes a good bit too. Pros The things that work are user friendly. Very easy to get help online Cons It’s too many steps to get to things. A lot of the program needs a way to shorten things and redo or go back. Review Source rW rob W. Medical Director Medical Practice Used the software for: 1-2 years ### "I would not use Evet again. " August 29, 2024 2.0 I would not use it again. I would look for a more friendly service. Pros Cloud-based and reasonably simple to learn. Cons Very Glitchy, Customer service is often next to useless. We are not in compliance with Lizzie's law because of the inability to download a pdf into a template that can be attached to invoice items. I have reached out multiple times and get the same lame response... "We don't offer that at this time" or something to that effect. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Covetrus Pulse Cloud-based and easy-to-learn. We were switching from Avimark Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) to go to a cloud based system. Review Source JM Jamie M. Practice Manager Veterinary Used the software for: 1-2 years ### "Honest Review" September 3, 2024 3.0 Better than other vet software I have used in the past Pros Easy to navigate and learn for new employees Cons Slow, freezes to often, takes a long time to load, need to work out glitches with the task bar, not great at sending out bulk emails to clients. Review Source CM Christie M. Assistant Manager Veterinary Used the software for: Less than 6 months ### "Switching to Pulse" September 10, 2024 3.0 Over all it was a learning curve but I am starting to enjoy it for the most part. Pros I like how everything is all in one place. I like how the appointment ms can be color coated so easier to see what type of appointment is coming in. Cons Have to refresh a lot because there are errors. Also the invoices are very confusing when trying to figure out an owners bill to see what they paid towards their balance. There are a lot of steps just to enter previous vaccines. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We are going paperless so getting rid of all charts and be all electronic Review Source ZL Zoe L. Veterinary Assistant and Manager Veterinary Used the software for: 1-2 years ### "Would recommend" September 12, 2024 5.0 Pros It's very user friendly, the support process is amazing with fast response times and helpful staff. Cons Limited options, issues with bugs, especially pages not loading Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Cloud based software and user friendly features Switched from [ClienTrax](https://www.capterra.com/p/96549/ClienTrax/) Clientrax is outdated and not practical for our clinic anymore. Review Source SB Sarah B. Owner Veterinary Used the software for: 2+ years ### "Excellent Veterinary Software " August 30, 2024 4.0 We enjoy the software system very much. It is very easy to navigate around and serves our needs very well Pros It is very user friendly. We can navigate around easily- it makes sense. Cons The accounting systems seem(Billing and payments) are difficult to understand Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) This product seemed much easier to use and is in the cloud which was an advantage for us. Review Source RP Rebecca P. Veterinarian Veterinary Used the software for: 2+ years ### "Ok but not great" August 29, 2024 3.0 Pros I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes. Cons It is SLOW and glitchy extremely often and when contacting tech support there is never any resolution or meaningful steps forward. Invoicing and payment management is hard to use and difficult for clients to understand on statements. Integration with DYMO is limited to certain not easily found models. Integration with some outside services (radiology for example) is pretty limited or nonexistent. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Moving to cloud based vs server based system was important to us. Review Source AG Alyson G. Practice Manager Veterinary Used the software for: 2+ years ### "Covetrus/Pulse user since it was Evet " August 30, 2024 4.0 Overall we are happy, things could be better but all things considered its a decent and very user friendly program. We have been with the program for 6 years and have watched things improve and things not go as well, but we do enjoy the program so we stick with it. Pros Cloud based, very user friendly for everyone. Cons "If it aint broke, don't fix it" - I feel at times "updates" or "fixes" are not needed and it ends up not really helping us, making things more challenging as we learn the new updates that took place. Things that truly would helps us this last 6 years, have never even be addressed. Review Source EK Erica K. Practice Manager Veterinary Used the software for: 6-12 months ### "Alameda vet clinic" August 29, 2024 4.0 So far it is pretty nice to work with. Pros Easy to use, fairly easy to navigate. The quick invoicing is nice. Cons Text to pay not working and no notification Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) cost effectiveness and re structure of the organization Review Source AA Alyson A. Lead Tech Veterinary Used the software for: 1-2 years ### "Pulse is Solid!" August 29, 2024 5.0 We switched to Pulse about a year ago. We are happy we made the switch from Hippo Manager which was terrible. Pros User friendly and extremely thorough. Many different ways to find sections of the software. Cons Cannot think of anything at this time. Maybe that once in a while they update the Task feature only to need to be updated again to work properly Switched from [Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Hippo was terrible. The updates caused so many issues. Fix one thing only to break 10. Inventory issues are too numerous to mention Review Source MB Megan B. IT Veterinary Used the software for: 6-12 months ### "Great Practice Management Software" September 8, 2024 5.0 Wonderful, would choose this software again if needed. Pros I appreciate all the integrations with our lab equipment, client communications, point of sale software. Cons We haven't had any serious concerns with Pulse. Sometimes it goes down for a few minutes. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse The user interface, we found Ezyvet very difficult to look at and find what we needed. Review Source Similar Products Featured ## Related categories [Veterinary](https://www.capterra.com/veterinary-software/)