# Covetrus Pulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Covetrus Pulse the right Veterinary solution for you? Explore 542 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130107/eVetPractice-com/reviews --- Covetrus Pulse 4 (542) [View alternatives](https://www.capterra.com/p/130107/Covetrus-Pulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Covetrus Pulse Ease of use 4.0 Customer Service 4.3 ## Pros and Cons in Reviews LM Liz M Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: Less than 6 months. “I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs.“ August 29, 2024 PB Paul B VeterinarianVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work correctly ( search functions, refilling prescriptions, writing notes ).“ April 3, 2026 MB Megan B ITVeterinary, 11 - 50 employeesUsed the software for: 6-12 months. “I appreciate all the integrations with our lab equipment, client communications, point of sale software.“ September 8, 2024 Faith N Practice ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and inventory are not always accurate“ February 16, 2026 RP Rebecca P VeterinarianVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes.“ August 29, 2024 PB Paul B VeterinarianVeterinary, 51 - 200 employeesUsed the software for: More than 2 years. “After the most recent update, now the patient search and find options just don't work any more.“ April 3, 2026 AV Adrianna V Shift LeadVeterinary, 2 - 10 employeesUsed the software for: 6-12 months. “I like that it allows for us to edit appointment colors“ September 6, 2024 LP Linda P Owner and Hospital ManagerVeterinary, 11 - 50 employeesUsed the software for: More than 2 years. “A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and release effort does NOT appear to be knowledgeable in vetmed and is therefore missing some key BUG fixes and easy enhancements that could allow Pulse to remain as a top competitor in the PIMS selection.“ February 17, 2025 ## Showing most helpful reviews Showing 1-25 of 542 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Linda M. Practice Manager Veterinary Used the software for: 2+ years ### "Great value, still needs improvements" September 11, 2023 4.0 Overall, it's good. I've used eVet/Pulse since 2014 between 2 practices. I'm used to it, I think it's a good product. I just know it could be better. Pros It's fairly easy to learn and is user freindly Cons LOTS of clicking to get to the right page. Also, all of the "enhancements" that they do are not usually actually productive or things that I've seen anyone ask for- making the border of the EMR pink or blue to indicate gender.....there are plenty of other requests that are more important than that. Reason for choosing Covetrus Pulse Price was good, but also the fact that I was already familiar with it from my previous practice Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Intravet was super outdated Review Source Response from Covetrus Software Services December 13, 2023 We’re so happy we could be there to help you provide your patients with great care. Your feedback is integral to us and to the veterinary industry. Keep thriving! JK Jessie K. RVT manager Veterinary Used the software for: 2+ years ### "Good for most General Practices" July 10, 2025 4.0 Overall a good program. I appreciate they have lots of training videos, and live support. It makes it easy training new employees. Overall user friendly as well Pros Covetrus has several programs that integrate with it, and they are always adding more features. They are also a beta program, and allow customers to make suggestions Cons Sometimes it can be frustrating with the limitations of the types of reports they offer to track revenue. If I want to track how many dental packages we do, we have to add up all the revenue ourselves. Switched from [ADVANTAGE 365](https://www.capterra.com/p/104749/ADVANTAGE/) we wanted a cloud based program that would allow the DVM's to finish notes from home. Review Source Response from Covetrus Software Services August 13, 2025 Hi Jessie - Your practice is at the heart of everything we do, and so is your feedback! Thank you so much for taking the time to tell us about your experience. PB Paul B. Veterinarian Veterinary Used the software for: 2+ years ### "Please read before considering Pulse. Software is very poorly designed" April 3, 2026 2.0 I truly find Pulse to be a significantly inferior operating software. Every time the company updates the program - it seems like more options fail to work. After the most recent update, now the patient search and find options just don't work any more. I really wish we could more easily change our software - working with Pulse is one of the most tedious, time consuming and frustrating parts of my day. Pros It is a cloud based software, but that is one of the few benefits. Most of the updates seem to make the system slower and more difficult to use. Cons We have been using Pulse for 5 years now. I am frustrated with the software on a daily basis. It is an extremely slow interface ( much time wasted waiting for software to respond), there are many options that don't work correctly ( search functions, refilling prescriptions, writing notes ). I generally find the software exhausting to use - so many mouse clicks are required to accomplish even the most simple tasks, navigating from patient file to entering charges to checking out patients is extremely inefficient. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Management decision - moving to a cloud based software Review Source Faith N. Practice Manager Veterinary Used the software for: 2+ years ### "Reporting issues" February 16, 2026 3.0 Outside of the management aspect, Pulse is easy to use. The reporting and inventory are the biggest hang ups for me. Pros It is a user friendly model, the financial reports are always accurate, the scheduling system is easy to use and customizable. Cons It takes multiple steps to accomplish one task, the customer support lacks during the on board training, usage reports and inventory are not always accurate Review Source LP Linda P. Owner and Hospital Manager Veterinary Used the software for: 2+ years ### "One of the Better Choices for a PIMS" February 17, 2025 4.0 Overall it is a decent PIMS with some issues as most software have. A few critical issues are not being addressed. While tech support is wonderful, whomever is leaded the requirements build and release effort does NOT appear to be knowledgeable in vetmed and is therefore missing some key BUG fixes and easy enhancements that could allow Pulse to remain as a top competitor in the PIMS selection. There are many other competitors now and Covetrus does not have a good overall opinion in the field. Pros User friendly and intuitive as compared to others considered. Excellent tech support who have vetmed background and understand the issue/question. Cons Was not told only an outdated, unavailable Dymo printer was required or offered to purchase one until I made a frantic call prior to opening. Also requires a print server we were not informed of. Without a label writer handwritten labels for every medication would be required. This is a CRITICAL requirement that STILL has not been fixed. Many knowledge based articles are not current requiring a phone call to tech support. Handling of bug fixes in releases is not done efficiently. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/)[Digitail](https://www.capterra.com/p/167764/Digitail/) Reason for choosing Covetrus Pulse Seemed more intuitive and user friendly and salesperson was knowledgeable, not simply pushy Review Source MW Melissa W. Hospital administrator Veterinary Used the software for: Less than 6 months ### "Stay away from Pulse by Covetrus" November 28, 2025 1.0 I wish I never chose the software and was embarrassed that this was the choice our company went with getting out of the contract was the best thing that we did. Pros Covetrus pulse was supposed to be a plug-in play easy way to transition from cornerstone to a cloud based software, but it did not live up to the expectations. I honestly cannot think of one positive thing about the software and was relieved when we finally ended our contract with them. Cons Covetrus pulse was bulky and hard to use, but even harder to set up. Our data migration from cornerstone came over in all the wrong categories and miss labeled support staff as doctors among other things. It was a headache and the support team at Covetrus was less than helpful. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)[Shepherd](https://www.capterra.com/p/172485/Shepherd-App/) Reason for choosing Covetrus Pulse The transition was supposedly smoother, and it was supposed to have better features. Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) We intended to go from a server based software to a cloud based software and chose it because it was supposed to be an easy transition. Of course it was not. Review Source SB Steve B. Owner Practice Manager Veterinary Used the software for: 2+ years ### "Can I purchase the eVette Software PLEASE!!!" April 25, 2025 1.0 EVette was fantastic! Easy to use aand fast! A few years later and it's slow and I'm getting sick to my stomach with this company! Pros It was great when it was eVette Practice. Covetrus will not stop with the ineffiecient updates that continually slow the software to a crawl. Cons Very very slow now. Constant updates that make the entire system innefficient and harder to look up patient info.. Yes it's still there but come on with updates!!! Switched from [VTEX](https://www.capterra.com/p/159471/VTEX/) eVette was a much superior PM software. Not so much anymore... Review Source DT Deb T. Practice Manager, Inventory Manager Veterinary Used the software for: 2+ years ### "Would recommend for smaller clinics " March 1, 2025 4.0 Works as intended, would prefer a way to send messages/emails through it. Easy to learn and get help. Support is typically great. The integrations need help, rapport, online pharmacy, microchip registration etc need help. System itself is great. Lacks year end reports. Pros The ease of being able to real time chat with someone for any issues. Easy to learn. Click vs F keys or tabbing. Cons Not being able to run some year end reports easily. There is no messing/emailing through the system for staff. To send phone messages or concerns etc. Still have to hand write these or type them up and print them and give them diretly. The full sign up to start using process is very lengthy. Alternatives considered [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Reason for choosing Covetrus Pulse Cloud based features and a lot of dreams as it was just being launched. Switched from [Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/) I think it was called DataVet, we were the only client, made in texas. It did not have appointment booking program, just records. Prior \[sensitive content hidden\] used a written book for appointments. Review Source AE Amanda E. PM Veterinary Used the software for: 2+ years ### "Covetrus Pulse - Easy to Use!" March 4, 2025 4.0 Overall, we've been pleased with Covetrus Pulse. There are improvements that can be made that I've added to the request section, and I know others have similar requests that I've seen. It'd be nice to see development focus on those things. Pros Covetrus Pulse is user friendly and easy to train on. Cons I feel like the design/development team focuses more on aesthetics than functionality. It would be awesome to have an area dedicated to prescriptions and refill requests. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse covetrus pulse was more cost effective and seemed more user friendly and easier to learn. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) we wanted to go with a cloud based software Review Source BP Brittney P. office manager Veterinary Used the software for: 1-2 years ### "office manager" March 10, 2025 3.0 Pros cloud based simple and easy to use training videos, update announcements, FAQs Cons Our 3 year contract and price lock established with \[sensitive content hidden\] was no longer honored after the first year and then we were told too bad. We have also found out through the grapevine that a couple other clinics are at a significantly cheaper price than ours with similar account choices. We no longer are bragging and suggesting this POS to others because of our poor treatment after being long established clients of Covetrus. Alternatives considered [RingCentral Events](https://www.capterra.com/p/10010919/Hopin-Events/)[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[ezvetpro](https://www.capterra.com/p/220642/ezvetpro/) Reason for choosing Covetrus Pulse cloud based and pricing we were initially given and signed 3 year price lock Switched from [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) remote access for emergencies, farm calls, and out of office Review Source PM Patricia M. Lead CSR Veterinary Used the software for: 6-12 months ### "Pulse needs to be more like Avimark " November 14, 2024 3.0 As time goes on I’m not getting as frustrated with it. So I guess good. Pros I like that it is cloud base and I can access it from home. Cons It takes two many clicks to get what I’m looking for. On the checkout part the reminders should be on that screen. And the reminders should be color coded just like it is in Avimak. It needs to be more like Avimark. There should also be a rescheduled button so you don’t have to cancel the appointment and go back into the medical record to make new appointments. It’s just a lot of back and forth. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Server was dying and we decided to go with a cloud base Review Source RL Rachel L. Practice Manager Veterinary Used the software for: Less than 6 months ### "An honest review." November 14, 2024 4.0 Tough to transition from Avimark to Pulse but once you get the hang of it many things are actually easier. Pros Refilling prescriptions is much easier, and the price tag option is very nice for quick price comparison. Cons Prescription labels had many issues with printing correctly, and learning the system was a challenge it is much easier now, but I would like if there was an easier way to search a patients medical history. Like a search bar where you could find certain words like exam without having to scroll through the whole history. Alternatives considered [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Reason for choosing Covetrus Pulse Transition to EzyVet did not work properly with our software. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) If our server ever crashed we would have lost all of our medical records. Review Source LM Liz M. Practice Manager Veterinary Used the software for: Less than 6 months ### "Pulse Review" August 29, 2024 1.0 Overall this has not been a good experience and I would caution anyone from purchasing this software. If it were up to me we would cancel this service and return to Intravet. Pros I like that the doctors signature can be saved in the system for rabies certificates. I like that medical records and vaccine history can be shared directly from the system without having to save as PDFs. I like the integration with rapport. I have also enjoyed working with \[sensitive content hidden\] she is kind and helpful. Cons There are too many ways to do one thing. I find this to be tedious and harder to learn. The search feature is not functional at all. When looking up clients, patients, or codes- if I am typing in something specific the system should not populate everything containing those letters. Also employees are listed alphabetically by last name but their first name is listed first- why? We continue to find bugs and problems and have to use work arounds and pay close attention to invoices to make sure our clients are not double charged. The invoicing is awful- it should not be this complicated to add and remove items to an invoice. Invoicing in general is too rigid- it should not be hard to return items, refund items and void payments. The billing feature is not great- the bills print out in a format that can not be used in window envelopes which means I have to self address bills. This is time consuming and terrible. Also the finance charges did not show up on the bills- so we have had to write those off as clients pay their bills this cycle. The system is very slow. The layout of just about every single page in the medical record is overwhelming to look at making it really difficult to find items at a glance. The calendar function is not great- You cant look ahead on the schedule without it defaulting back to the current date- If I am looking at appointment dates in October I do not want to be taken back to dates in August. It is simply not user friendly for receptionists and managers. Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) We thought the added features of Pulse would make it a better fit for our needs Review Source LM Lauri M. Owner, DVM Consumer Services Used the software for: 6-12 months ### "Review of Pulse" September 16, 2024 2.0 Not good. Especially the financial data in the system and its conversion to Quickbooks Pros Reasonably priced, client portal, appointment calender is easy to use. Easy to look up clients or patients. Nice to be able to email invoices. Cons Invoicing and balance due on accounts are extremely hard to understand for the practice and for our clients. Covetrus Pulse claims that it transfer financial data to Quickbooks online, but does not do it well. Plenty of mistakes that have to be manually corrected. And no one at Pulse can help you with the Quickbooks portion Alternatives considered [ezvetpro](https://www.capterra.com/p/220642/ezvetpro/) Reason for choosing Covetrus Pulse Integrated with Quickbooks online, reasonably priced Switched from [IntraVet](https://www.capterra.com/p/92882/IntraVet/) Wanted updated program. Also wanted integration with Quickbooks. Review Source RP Rebecca P. Veterinarian Veterinary Used the software for: 2+ years ### "Ok but not great" August 29, 2024 3.0 Pros I like the ease of navigating patient and client accounts, ordering tests, and entering medical notes. Cons It is SLOW and glitchy extremely often and when contacting tech support there is never any resolution or meaningful steps forward. Invoicing and payment management is hard to use and difficult for clients to understand on statements. Integration with DYMO is limited to certain not easily found models. Integration with some outside services (radiology for example) is pretty limited or nonexistent. Switched from [Othership](https://www.capterra.com/p/266602/Othership/) Moving to cloud based vs server based system was important to us. Review Source CM Christie M. Assistant Manager Veterinary Used the software for: Less than 6 months ### "Switching to Pulse" September 10, 2024 3.0 Over all it was a learning curve but I am starting to enjoy it for the most part. Pros I like how everything is all in one place. I like how the appointment ms can be color coated so easier to see what type of appointment is coming in. Cons Have to refresh a lot because there are errors. Also the invoices are very confusing when trying to figure out an owners bill to see what they paid towards their balance. There are a lot of steps just to enter previous vaccines. Switched from [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) We are going paperless so getting rid of all charts and be all electronic Review Source EK Erica K. Practice Manager Veterinary Used the software for: 6-12 months ### "Alameda vet clinic" August 29, 2024 4.0 So far it is pretty nice to work with. Pros Easy to use, fairly easy to navigate. The quick invoicing is nice. Cons Text to pay not working and no notification Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) cost effectiveness and re structure of the organization Review Source JP Jessica P. hospital Manager Veterinary Used the software for: 1-2 years ### "Great product and service." February 24, 2025 4.0 Mostly easy to use. I love that I can always get a quick answer to something if I don't know how to do something. That being said I don't like when they just send me a link for directions on how to do it. I need the hands on help. Pros cloud based. I like that there is always someone available to help us if we have a question. Cons There are a lot of little changes that would make our lives easier, and we have made requests for these each time we think of something. But is seems like when there are updates. they are big changes and too much at one time to adjust to. The documents templates upset me every time I have to make adjustments. You can have a document looking how you would like it to print and then when you go to print - it is nothing like you expected. spacing and paragraph wrapping can be way off. Review Source KH Kali H. Hospital Manager Veterinary Used the software for: 2+ years ### "Great....Most of the time" February 19, 2025 4.0 Overall, Great for the most part, but there are lots of glitches that effect/turn of things related to services/inventory Pros Ease of use, Format Style, Instant Chat, Inventory screens, Integration, Options for things to enter into charts Cons Not as many interesting features, wish there was easy ways to note aggressive patients, or alerts when booking. Whiteboard is super confusing so we don't use it but wish we couldthere are lots of glitches that effect/turn of things related to services/inventory Review Source MW Megan W. Practice Manager Veterinary Used the software for: 1-2 years ### "Covetrus Pulse " February 15, 2025 4.0 Pros Ease of use - able to use anywhere you have internet. Cons The amount of errors still being worked out - most seem to resolve quickly. Alternatives considered [Cornerstone Software](https://www.capterra.com/p/99976/Cornerstone-Practice-Management/) Reason for choosing Covetrus Pulse Cost and cloud-based so no server needed Review Source MD Marissa D. Veterinarian Veterinary Used the software for: 6-12 months ### "Overall satisfied" November 12, 2024 4.0 Overall very good. I have experienced very few issues and when there is one it’s usually quickly solved Pros User friendly, straightforward, efficient Cons Does not integrate with certain other software we use Switched from [Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) We wanted to implement cloud based software Review Source RP Ravi P. Administrator Veterinary Used the software for: 2+ years ### "Stay away from this.. Horrible Software" November 30, 2024 1.0 Horrible. No support and months together delay to fix the flaws. Pros Nothing to say. Use to be good but ever since Covetrus took it became worse. Cons Everything wrong. I am currently using it and feeling the pain. Customer service always says we will improve but no improvement even months together. Very frustrating and annoying. Review Source AK Andrew K. Owner Veterinary Used the software for: 2+ years ### "Review of Pulse" November 6, 2024 4.0 It has been acceptable for what we have needed it for. Pros Simplicity and easy to teach receptionists and technicians how to enter patients and charges. Cons Constant major changes to format which has made it difficult for me to figure out how to operate managerial functions. Review Source AT Amy T. CVT Veterinary Used the software for: 2+ years ### "Pulse/Evet" September 3, 2024 3.0 Over all it's been frustrating. There are several request we have put in over the years that would make our experience easier, but they have not been full filled yet. Pros The medical record is easy to navigate. The general information and the "by group" sections make things easy to find. Cons There is a lot of different areas that need to be "clicked" When navigating through an MR which is frustrating. The different forms that covetrus has built in the system are not linked to inventory, which means we need to add used inventory items as line items to the MR, vs just adding it to the forms. For example if Ketamine is used during an anesthetic procedure we would enter it in the anesthetic form and as an line item in the MR to account for it in inventory. Response to requests in the past has been quicker than it is currently. There is no streight forward way to enter orders unless the order was placed using the Pulse ordering platform. Review Source SL Sara L. Practice Manager Veterinary Used the software for: 1-2 years ### "Great software" September 6, 2024 4.0 I'm satisfied overall and find Pulse easy to use. The original person who set up the system entered vaccines in incorrectly and it has caused us a mess with reminders but that is on us and customer service has been very helpful. I wish the anesthesia monitoring and exam forms allowed for entering letters/text as well as numbers in certain areas. Example: being able to put in UTO, DNO, seconds, etc. I have yet to deep dive into templates, though, so I'm not sure if it is user error or setup. Again, customer service is excellent. Pros Easy to use and learn, instant access to chat and troubleshooting, great customer service. Cons Exam and anesthesia monitoring templates Review Source Similar Products Featured