Who Uses This Software?

Home improvement industry


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Mobile - Android Native
  • Training
    No
  • Support
    Online

Vendor Details

  • Joist
  • www.joist.com
  • Canada

About Joist

A tool for contractors that allows you to estimate, invoice, and manage projects from your iPad, iPhone, Android, and web.


Joist Features

  • Accounting Integration
  • Budget Tracking/Job Costing
  • Change Orders
  • Commercial
  • Contract Management
  • Contractors
  • CRM
  • Equipment Tracking
  • Estimating
  • Incident Reporting
  • Mobile Access
  • Offline Access
  • Residential
  • RFI & Submittals
  • Subcontractor Management
  • Accounting Integration
  • Audit Trail
  • Customizable Templates
  • Historical Database
  • Project Management
  • Reporting/Analytics
  • Subcontractor Management
  • Takeoff
  • What-if Analysis

Joist Reviews Recently Reviewed!


Capterra loader

Joist was my starter invoice application. It allowed my small business to go to the next level

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that joist is easy to use from computer or smart phone on the go is not a problem. Joist is easy to use and understand even for older people who are not use to computers. When a payment is sent I can update my invoice so that I may see how much I have made even can update payment plans and make contracts

Cons: The fee for receiving payments via the app. Sometimes the site and app can be down for maintenance when I really need it

This is one of the best app finds !

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program does everything high priced software does, and it absolutely FREE!!!

And not only is it not bogged down by ads, the developer has been adding more free stuff at a rapid pace, from taking credit card payments and e-checks directly though the app, to adding features to the quotes and bills themselves.

Now, while this software is made for general contractors, i use this for my own art and technology business.

And the few times I had questions, emails were returned with in hours!

Cons: To be honest, there really are no cons to this software. It is truly a work of art. You can tell that this app was created by someone who truly "gets it".

Excellent

Mar 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very user friendly and looks great. Estimates and invoices look very clean and professional. Customers can pay with credit card or electronic check, excellent feature.

Cons: Like all of it. There should be a way to notify and remind customers that they have an unpaid invoice.

Works great for invoicing

Jul 05, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: The app itself works great. Very helpful to email customer a invoice, estimate or a receipt right on the job

Cons: First- I wish when I look up a Customer Support, it would not only pull up his contact info, but also a history of his jobs/invoices

Second- when you have customers pay with cc, joist uses WePay to process. WePay is a joke, zero communication, they went right into my bank acct and stole money simply because a customer clicked a dispute button because he was mad I didn't answer my phone when my sister was in a hospital.GONE and only through chats online have I received a pitiful notice that it will take up to 45 days to return my money, even after it took the blink of an eye to steal it. Crooks! And I will stop using joist just because of this instance. Boot WePay, hire a legit company like PayPal and I'd come back. Until then, I'm looking for new invoice company.

Joist was the first software we used for painting estimates

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I liked how it was an estimating software and a CRM all in one. I also loved that I could send out formal Invoices.

Cons: It didn't have any way to have customers pay online which made my job a lot more difficult since I had to chase down payments and wait for checks.

Fast, clean interface

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The Joist interface is all about speed and ease of use. Even on slow network connections, Joist remained zippy and far less painful to use than other cloud-based systems. Solid set of features, even in the free version.

Cons: We deal with a lot of monthly-invoiced, repeat customers. I wish Joist would add support for customer credits. Some of our customers would send a large check to cover several months, and there is no easy way to make Joist account for this scenario. We ultimately moved to another invoicing platform, but would certainly reconsider Joist if this feature is ever added.

Outstanding tool. A must for all contractors.

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The mobile app and web interface are outstanding. It is so easy to generate a quote, invoice clients and record payment. The ability to email or text the invoice to clients is awesome. Custom contracts and phone inclusion allow for a wide range of customization. The ability to export clients is a huge time saver. I love how I can get an email copy of what is sent to the client.

Cons: The function on the mobile app and the web interface are different. I wish it had the ability to export info to excel or other format.

Overall: I can do estimates and bill clients on the spot. Customer love how they get a quote, invoice and or receipt right-a-way. I like how easy it is to use and how it has a web interface as well as the phone ap.

Capterra loader

The best business app

Sep 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, easy to use, keep every record.

Cons: When you sign or your customer and you modify the document you have to sign again, and again.......

Overall: excellent.

Great Product!

Aug 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has been an excellent product that our company uses for estimates. The best feature is that it is free! The presentation is clean and simple. We love the product and the customer service is great.

Cons: Would love to see a Good, Best, Better format in the future. We would definitely pay for a subscription for that format.

Excellent for a small business owner

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Joist gives you the ability to keep track of customer information, produce invoices onsite, and bill all in the same package.

Cons: It didn't have all of the features I was looking for.

Overall: This is a good product. The only drawback is that it can't handle scheduling in addition to it's other functions. If I was working by myself, I would probably use it -- the pricing is really good.

So simple and free.

Nov 14, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is web based, in other words it does not reside on your local computer. But it doesn't matter since all you invoices, estimates and bids reside online. This is very simple software to get used to even for busy contractors. My thanks to the developers.

Overall: Speed and efficiency. It simply makes my life easier.

Encrypted to protect you and your customers data

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Professional appearance. The documents made with my customers are official legal binding documents. It saves clients, and line items

Cons: I wish I could set up a saved "notes for customer" section so that I do not have to write up a full contract every time. The headers, and footers are saved.

This software simply works.

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The ease of use for this software has been a welcome change to the paper I used to use with spreadsheets etc. this software allows easy business operation.

Cons: No integration with other software when I grow, and speed of use within the app. better attention to quotes pushed to invoice will greatly help.

Pretty Good App for Invoicing On The Go

Sep 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: This software is easy to use and straght forward. It allows you to easily create invoices from your smart phone or tablet on the go, and have a customer put in their credit card information directly, which keeps their information secure.

Cons: There are limits to the type of invoice you can create, and the invoices can only go to one person (the account manager). There is no way to copy another email address (such as accounting) so management can review what is going on directly.

Overall: Easy product for creating quick invoices and having clients pay securing.

Paid but Contractor Never Got the Money, May be Fraudulent App

Sep 04, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: As an end user, the experience was great. I received an invoice from a subcontractor for ~$13K. I was quickly able to click and pay, but then...

Cons: A month after I made the payment the subcontractor called us for collections. After a lot of back and forth, it hasn't been resolved. Chatting with their support today their response was "I see the delay and I completely hear you, You could ask the contractor to contact us and we would be able to speak to him and help him with this definitely." Essentially, other payment apps like square are same day or next day payouts. They are now asking that I send joist photos of the job and sign documentation. Is this a payment app or title company? In short, we stepped into a mess with this app.

Overall: Great at taking your money, very hard at getting the money to the intended group. We're now working with Visa on a chargeback case as the app appears fraudulent.

I found what I needed for my startup company with Joist.

Feb 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: easy to use and maneuver around.

Cons: Needs to have links to tax rates

Overall: I am starting up my construction company and needed a estimator program that would not take a lot of working capitol to get started. The program proves to fit my current need in giving my customers a professional and complete estimate.

Recommendations to other buyers: I have only used it for two estimates. Once I have had more time to use this program I will probably have more advice.

This is an easy to use ,on the go software,for today's fluid projects.

Apr 29, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: Good support,line item estimates,all from your iPad. Print,manage,Go!