Who Uses This Software?

For organizations that rely on mission critical Wi-Fi to conduct business, 7SIGNAL is a cloud-based Wireless Network Monitoring (WNM) platform.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $35.00/year/user
  • Pricing Details
    Simple subscription pricing
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • 7SIGNAL
  • www.7signal.com
  • Founded 2007
  • United States

About 7SIGNAL

Find and fix Wi-Fi issues! For organizations that rely on mission critical Wi-Fi to conduct business, 7SIGNAL is a cloud-based Wireless Network Monitoring (WNM) platform that continuously tests the wireless network for performance issues maximizing network uptime, device connectivity and network ROI. Unlike other providers, who monitor the network from the inside-out at the infrastructure level, 7SIGNAL operates on the networks edge, monitoring the air and capturing the user experience.


7SIGNAL Features

  • Bandwidth Monitoring
  • Baseline Manager
  • Dashboard
  • Internet Usage Monitoring
  • IP Address Monitoring
  • Network Diagnosis
  • Network Resource Management
  • Server Monitoring
  • SLA Monitoring
  • Uptime Monitoring
  • Web Traffic Reporting

7SIGNAL Reviews Recently Reviewed!


7Signal WiFI analyzer review

Aug 13, 2019
4/5
Overall

1 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The Saphire Eye has a great feature set with really great potential

Cons: Getting the data out of the system is painful. I feel like a need a PHD in 7Signal to get the data out of the system. Because it's difficult to get the data out of the system, I don't log into it very much.

The Eyes are not smart enough to pick and chose the AP to monitor. It is a daunting task to go through every eye and choose what AP to monitor. It would be nice if I could add a threshold and then let it go.

Overall: I have used it to view connection speeds of clients, interference, DHCP time etc.

If the interface and report was easier to use, I would use it more.

7SIGNAL WIRELESS USER REVIEW - HIGHLY RECOMMENDED

Jul 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASE OF USE, MANEUVERABILITY WITHIN THE PRODUCT, HIGHLY EFFECTIVE DATA ON BACK END.

Cons: NEED FOR A SEPARATE DEVICE ON MY NETWORK

Overall: LOTS OF REPORTS THAT DIFFERENT DEPARTMENTS WANT, 7SIGNAL IS ABLE TO PROVIDE DETAILED DATA METRICS ON. THIS HELPS US TO LOCATE AND SOLVE MANY ISSUES

7 Signal

Jul 22, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the mobile eye as a tool on any platform to monitor and troubleshoot issues. Also they've put a lot of work into the dashboards and making issues quick and easy to find.

Cons: The configurator tool could be a little less daunting for the user side to make changes.

Overall: Very good and quick support on issues. Only thing stopping me from using it more is limited time.

Target for users with WiFi health monitoring requirements

Jul 29, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Offers a wide set of radio, authentication, network connectivity, bandwidth, roaming metrics.

Cons: Its very difficult to read some of the graphs and pinpoint issues without help from the experts.

Graphs are rather raw, only the trained eye can make sense of them.

The subscription (licensing) is untrackable.

I cannot tell how many licenses currently in use and how much life they have left.

Subscription starts on date of shipment, regardless of external delays.

Overall: Only for the highly motivated users.

It cannot address class-of-service connectivity issues we faced.

7signal

Jun 19, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Supports broad range of WLAN platforms and models.

Cons: Installation requirements for existing WLAN not supporting 802.11n

Such a valuable tool

Aug 13, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This platform allows us to quickly gain an understanding to issues on the network that are not necessary wireless but impactful to wireless. The customizable KPIs and reports are incredibly handy.

Cons: There are several places where the interface is not intuitive nor consistent across modules.

Overall: This product platform had been invaluable for several key wireless customers. 7Signal is constantly improving the interface and product as a whole.

More data than you can shake a stick at

Aug 13, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It collects data. Pure and simple. But it does that 24/7 for as long as you ask it, and on all the radios it can use. It's like being on site with a packet capture tool all day and everyday.

Cons: Once you've collected the data, you need to make sense of it! The reporting is extremely comprehensive, so there are many ways to slice & dice the collected data. Therefore you actually need to do some brain work to get the right conclusions out. This is not a bad thing - it's a GREAT thing, but it is the thing I like least!

User Experience Improver

Jul 29, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being able to monitor the wireless network from the point of view of the user versus just looking at metrics helped us provide better and more proactive support to our users.

Cons: Cost. It's not a cheap solution to implement.

Overall: The experience has been good. Customer service helped when we needed and users have been happy.

Wifi health check, just need this!

Jul 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and provides rich information about wifi infrastructure.

Cons: I've liked it all! Nothing to dislike on this product.

Overall: Provides a better view and health / performance of wireless infrastructure, to support and avoid business impacts.

7 Signal

Aug 13, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The product showed you a lot about your wireless network, for example RSSI, and SNR, and onboarding times.

Cons: I di not like the lack of Packet capturing.

Need the product to capture longer periods of time, not just when you're looking at it.

Overall: Very good product, but I needed more.

Hopefully they will enhance the product in the future.

Great insight into health of clients

Aug 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to filter on different attributes of the network or client type to hone in on potential issues. The dashboard also provides an easy to understand drill down method of navigation.

Cons: Very little to complain about with this product.

Overall: 7Signal is a great partner to work with

Does what it says.

Jul 22, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of installation. Very capable of monitoring my wireless network.

Cons: Really there were none. I guess the cost would be one.

Overall: Very easy to use and a great benefit to monitoring our wireless network.

Great idea, but not quite there

Jul 22, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The initial GUI was easily digestible with graphs.

Cons: Drilling down into details was cumbersome. It was also not intuitive to generate reports. Gave up the product in 2017.

Review

Aug 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 7 signal sapphire eye analyzer great product where you got all in-depth details.

Cons: Analyzer report should be improved and add more features on it.

Overall: Good product overall help us to identify an issue's with the configuration on wireless product

Still new to 7Signal

Jul 23, 2019
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: There's alot to it. I haven't had a chance to go over it all.

Cons: We have to deploy the sapphire eye. It's a lot of work to get them out there.

Overall: Overwhelming.