# 7SIGNAL Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 7SIGNAL the right Network Monitoring solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130125/7SIGNAL/reviews --- 7SIGNAL 4.4 (18) [View alternatives](https://www.capterra.com/p/130125/7SIGNAL/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of 7SIGNAL Ease of use 3.8 Customer Service 4.5 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mitchell C. Sales and Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Smart WiFi Management" February 17, 2021 5.0 With 7Signal Mobile Eye, our company has been able to identify and remediate issues for many customers they otherwise would never have been able to address. Pros Easy to deploy and easy to manage, intuitive user interface. Cons A little intimidating at first, lots of data to take in. Review Source PC PAUL C. WIRELESS ENGINEER Wireless Used the software for: 6-12 months ### "7SIGNAL WIRELESS USER REVIEW - HIGHLY RECOMMENDED" July 22, 2019 5.0 LOTS OF REPORTS THAT DIFFERENT DEPARTMENTS WANT, 7SIGNAL IS ABLE TO PROVIDE DETAILED DATA METRICS ON. THIS HELPS US TO LOCATE AND SOLVE MANY ISSUES Pros EASE OF USE, MANEUVERABILITY WITHIN THE PRODUCT, HIGHLY EFFECTIVE DATA ON BACK END. Cons NEED FOR A SEPARATE DEVICE ON MY NETWORK Reason for choosing 7SIGNAL NOT SURE, I WASNT INVOLVED AT THAT LEVEL BUT USE IT NOW AND REPORT BACK ON IT Review Source SE Steve E. Arcitect Financial Services Used the software for: 1-2 years ### "Great idea, but not quite there" July 22, 2019 3.0 Pros The initial GUI was easily digestible with graphs. Cons Drilling down into details was cumbersome. It was also not intuitive to generate reports. Gave up the product in 2017. Reason for choosing 7SIGNAL Nearly the first on the market at the time. Review Source JF Jamie F. Network Engineer III Hospital & Health Care Used the software for: 1-2 years ### "7 signal " February 17, 2021 5.0 Pros This product mobile eye has resolved a couple of issues right when we began using. We had work on wireless issues with a couple of vendors with wireless cards and device driver. Mobile eye was able to show the problem with in 30 minutes and show the vendors what was had been telling them Cons The only thing is we would like to see more info with apple products Review Source Response from 7signal February 19, 2021 Thank you for the review, Jamie! RT Robert T. Technical Manager, Network Consumer Goods Used the software for: 2+ years ### "7Signal WiFI analyzer review" August 13, 2019 4.0 I have used it to view connection speeds of clients, interference, DHCP time etc. If the interface and report was easier to use, I would use it more. Pros The Saphire Eye has a great feature set with really great potential Cons Getting the data out of the system is painful. I feel like a need a PHD in 7Signal to get the data out of the system. Because it's difficult to get the data out of the system, I don't log into it very much. The Eyes are not smart enough to pick and chose the AP to monitor. It is a daunting task to go through every eye and choose what AP to monitor. It would be nice if I could add a threshold and then let it go. Review Source VR Verified Reviewer Wireless Engineer Health, Wellness and Fitness Used the software for: 1-2 years ### "7Signal product review" February 17, 2021 5.0 We have been able to resolve wireless issues with a lot of ease. Pros The visibility into our own Wireless network. Cons I understand is not under 7Signal control, however the dependencies on IOS permission to operate on their devices is what I like the least. Reason for choosing 7SIGNAL N/A Review Source TS Tyler S. Network Engineer Higher Education Used the software for: 1-2 years ### "7 Signal " July 22, 2019 5.0 Very good and quick support on issues. Only thing stopping me from using it more is limited time. Pros Love the mobile eye as a tool on any platform to monitor and troubleshoot issues. Also they’ve put a lot of work into the dashboards and making issues quick and easy to find. Cons The configurator tool could be a little less daunting for the user side to make changes. Reason for choosing 7SIGNAL They had the mobile eye complement and were further along than Cape at the time HPE bought them and we like having a non HP products input on Aruba/HP products. Review Source ET Edmund T. IT Specialist Computer Hardware Used the software for: 1-2 years ### "Target for users with WiFi health monitoring requirements" July 30, 2019 4.0 Only for the highly motivated users. It cannot address class-of-service connectivity issues we faced. Pros Offers a wide set of radio, authentication, network connectivity, bandwidth, roaming metrics. Cons Its very difficult to read some of the graphs and pinpoint issues without help from the experts. Graphs are rather raw, only the trained eye can make sense of them. The subscription (licensing) is untrackable. I cannot tell how many licenses currently in use and how much life they have left. Subscription starts on date of shipment, regardless of external delays. Review Source RM Robert M. CSO Wireless Used the software for: 1-2 years ### "7signal" June 19, 2019 4.0 Pros Supports broad range of WLAN platforms and models. Cons Installation requirements for existing WLAN not supporting 802.11n Review Source AN Alex N. Principal Mobility Architect Wireless Used the software for: 1-2 years ### "Such a valuable tool" August 13, 2019 5.0 This product platform had been invaluable for several key wireless customers. 7Signal is constantly improving the interface and product as a whole. Pros This platform allows us to quickly gain an understanding to issues on the network that are not necessary wireless but impactful to wireless. The customizable KPIs and reports are incredibly handy. Cons There are several places where the interface is not intuitive nor consistent across modules. Review Source LH Lee H. Technical Architect Information Technology and Services Used the software for: Less than 6 months ### "More data than you can shake a stick at" August 13, 2019 5.0 Pros It collects data. Pure and simple. But it does that 24/7 for as long as you ask it, and on all the radios it can use. It's like being on site with a packet capture tool all day and everyday. Cons Once you've collected the data, you need to make sense of it! The reporting is extremely comprehensive, so there are many ways to slice & dice the collected data. Therefore you actually need to do some brain work to get the right conclusions out. This is not a bad thing - it's a GREAT thing, but it is the thing I like least! Reason for choosing 7SIGNAL 7Signal is for longer term analysis than just a site visit and collects mountains of useful data, helping to identify and resolve issues which might not otherwise be possible. Review Source DC Dennis C. Senior Network Engineer Construction Used the software for: 2+ years ### "User Experience Improver" July 29, 2019 5.0 The experience has been good. Customer service helped when we needed and users have been happy. Pros Being able to monitor the wireless network from the point of view of the user versus just looking at metrics helped us provide better and more proactive support to our users. Cons Cost. It’s not a cheap solution to implement. Reason for choosing 7SIGNAL 7Signal was already in place when’s I started my role. Review Source RT Ricardo T. IBM service owner Information Technology and Services Used the software for: Less than 6 months ### "Wifi health check, just need this!" July 22, 2019 5.0 Provides a better view and health / performance of wireless infrastructure, to support and avoid business impacts. Pros Easy to use and provides rich information about wifi infrastructure. Cons I've liked it all! Nothing to dislike on this product. Reason for choosing 7SIGNAL No Review Source KD Ken D. Network Engineer Hospital & Health Care Used the software for: 1-2 years ### "Great insight into health of clients" August 6, 2019 5.0 7Signal is a great partner to work with Pros It's very easy to filter on different attributes of the network or client type to hone in on potential issues. The dashboard also provides an easy to understand drill down method of navigation. Cons Very little to complain about with this product. Review Source JC Jeff C. Network Engineer Hospital & Health Care Used the software for: I used a free trial ### "7 Signal" August 13, 2019 4.0 Very good product, but I needed more. Hopefully they will enhance the product in the future. Pros The product showed you a lot about your wireless network, for example RSSI, and SNR, and onboarding times. Cons I di not like the lack of Packet capturing. Need the product to capture longer periods of time, not just when you're looking at it. Review Source MM Mihir M. network engineer Information Technology and Services Used the software for: 6-12 months ### "Review" August 13, 2019 4.0 Good product overall help us to identify an issue's with the configuration on wireless product Pros 7 signal sapphire eye analyzer great product where you got all in-depth details. Cons Analyzer report should be improved and add more features on it. Review Source GV Glen V. Manager Primary/Secondary Education Used the software for: I used a free trial ### "Does what it says." July 22, 2019 4.0 Very easy to use and a great benefit to monitoring our wireless network. Pros Ease of installation. Very capable of monitoring my wireless network. Cons Really there were none. I guess the cost would be one. Reason for choosing 7SIGNAL Free trial Review Source CX Chayee X. Network Engineer Hospital & Health Care Used the software for: Less than 6 months ### "Still new to 7Signal" July 23, 2019 3.0 Overwhelming. Pros There's alot to it. I haven't had a chance to go over it all. Cons We have to deploy the sapphire eye. It's a lot of work to get them out there. Reason for choosing 7SIGNAL My manager did. Review Source Similar Products Featured