---
title: "7SIGNAL Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about 7SIGNAL Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more."
source_url: "https://www.capterra.com/p/130125/7SIGNAL/"
page_type: "product"
language: "en"
---

# 

 7SIGNAL Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

7SIGNAL

## What is 7SIGNAL?

7SIGNAL is the leader in enterprise Wi-Fi optimization, providing visibility into wireless networks and endpoints so organizations can mitigate the risks associated with downtime. Our cloud-based platform continually tests and measures Wi-Fi performance at the edges of the network, enabling fast solutions to Wi-Fi issues and stronger connections for mission-critical users, devices and applications. The result is reduced downtime and more productive users.

## What is 7SIGNAL used for?

[Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for 7SIGNAL?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.7signal.com&name=7SIGNAL)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 7SIGNAL

4.4 (18)

VS.

[4.6 (320)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

Contact vendor

Starting Price

$95

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (18)

Ease Of Use

4.6 (315)

Value For Money

4.3 (16)

Value For Money

4.6 (291)

Customer Service

4.5 (17)

Customer Service

4.6 (310)

## 7SIGNAL alternatives

Highest Rated

[4.7 (367)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/)

Starting price

$1.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (44)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130125/7SIGNAL/alternatives/)

## FAQs about 7SIGNAL

Overview

### Which roles and teams benefit most from 7SIGNAL?

7SIGNAL is most used by network engineers, wireless engineers, and IT infrastructure architects who need visibility into Wi-Fi performance, client experience, and network health. IT managers and service owners use it to troubleshoot connectivity issues, validate wireless changes, improve uptime, and support operational decisions with clearer performance data.

Answer based on 18 reviews

Overview

### What company size and specific industries is 7SIGNAL built for?

7SIGNAL is designed for large enterprises and high-density environments across healthcare, manufacturing, distribution, retail, and higher education. It is built for organizations that need wireless visibility and management in complex settings, especially where many users, devices, or locations place higher demands on network performance.

Features and Usability

### What are the key features of 7SIGNAL?

7SIGNAL offers network monitoring, real-time monitoring, bandwidth monitoring, connectivity management, and performance metrics, along with alerting and incident management. It also includes dashboard and reporting tools, audit trail and compliance management, vulnerability scanning, SNMP support, and third-party integrations for network analysis and diagnostics.

Integrations

### Which third-party tools and platforms does 7SIGNAL integrate with?

7SIGNAL integrates with 10 third-party tools and platforms, including Cisco Meraki, Ivanti Neurons for MDM, Microsoft Power BI, Microsoft Teams, ServiceNow, ServiceNow Express, Slack, VMware AirWatch, WhatsUp Gold, and Network Performance Monitor. Its catalog covers device management, analytics, collaboration, and IT service workflows.

Getting Started and Support

### What training and onboarding options does 7SIGNAL offer?

7SIGNAL provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled product learning, documentation offers written reference material, and videos provide visual guidance for self-paced review.

Getting Started and Support

### What customer support options does 7SIGNAL offer?

7SIGNAL provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support experience is available, so response times, helpfulness, and common frustrations cannot be assessed from user comments.

## Features

AI summary

Based on 1,647 Network Monitoring reviews

Capterra data shows that buyers of Network Monitoring software rank the following features as their top priorities:

-   **Real-Time Monitoring** (**69%** of reviewers rated this feature as critical)
-   **Alerts/Notifications** (**56%**)
-   **Real-Time Data** (**59%**)

7SIGNAL supports all three features that reviewers rate most highly: **Real-Time Monitoring**, **Alerts/Notifications**, and **Real-Time Data**. Together, these capabilities help businesses track network conditions as they happen, respond quickly to issues, and make faster decisions based on current performance information, allowing teams to maintain reliability and reduce downtime.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Escalation

System alerts about the need to escalate an issue or request

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

7SIGNAL 55 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi)
- Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions
- Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services
- Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data.
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Visualization: Graphical representation of data
- Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics
- Downtime Tracking: Track unplanned equipment or network failures
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Incident Management: Manage and track all disruptions and incidents
- Intrusion Detection System: Identify and alert about security breaches by third parties
- Inventory Management: Track and manage inventory levels to maintain proper supply
- IP Address Monitoring: Monitor the IP addresses of the incoming traffic
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Network Analysis: Run tests on a network to find the root cause of network issues
- Network Monitoring: Tracks and makes accessible data on the health of servers and other network components.
- Network Resource Management: Monitor and manage resource utilization for network infrastructure
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings
- Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc.
- Uptime Reporting: Track the availability time for a designated network or website over a given period of time
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Vulnerability Scanning: Discover patch statuses and vulnerabilities
- Web Traffic Reporting: Collect and analyze traffic data about website visitors

---

Features

4.4 (18)

4.4

Based on 18 reviews

## Pricing

Value for money

4.3 (16)

Value for money

4.3 (16)

4.3

Based on 16 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

WhatsUp Gold](https://www.capterra.com/p/96050/WhatsUp-Gold/)[

Cisco Meraki](https://www.capterra.com/p/176649/Meraki-Systems-Manager/)[

Network Performance Monitor](https://www.capterra.com/p/146805/Network-Performance-Monitor/)[

Ivanti Neurons for MDM](https://www.capterra.com/p/124078/Advanced-Mobile-Management/)

## Support, customer service and training options

Customer Service

4.5 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (17)

4.5

Based on 17 reviews

## User reviews

Overall rating

4.4

Based on 18 reviews

Filter by rating

5(10)

4(6)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JF

Jamie F.

Network Engineer III

Hospital & Health Care

### "7 signal "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2021

Pros

This product mobile eye has resolved a couple of issues right when we began using. We had work on wireless issues with a couple of vendors with wireless cards and device driver. Mobile eye was able to show the problem with in 30 minutes and show the vendors what was had been telling them

Cons

The only thing is we would like to see more info with apple products

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

February 19, 2021

Thank you for the review, Jamie!

AN

Anonymous User

Wireless Engineer

Health, Wellness and Fitness

### "7Signal product review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2021

We have been able to resolve wireless issues with a lot of ease.

Pros

The visibility into our own Wireless network.

Cons

I understand is not under 7Signal control, however the dependencies on IOS permission to operate on their devices is what I like the least.

Reasons for choosing 7SIGNAL

N/A

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Mitchell C.

Sales and Operations Manager

Information Technology and Services

### "Smart WiFi Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2021

With 7Signal Mobile Eye, our company has been able to identify and remediate issues for many customers they otherwise would never have been able to address.

Pros

Easy to deploy and easy to manage, intuitive user interface.

Cons

A little intimidating at first, lots of data to take in.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AN

Alex N.

Principal Mobility Architect

Wireless

### "Such a valuable tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 13, 2019

This product platform had been invaluable for several key wireless customers. 7Signal is constantly improving the interface and product as a whole.

Pros

This platform allows us to quickly gain an understanding to issues on the network that are not necessary wireless but impactful to wireless. The customizable KPIs and reports are incredibly handy.

Cons

There are several places where the interface is not intuitive nor consistent across modules.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Mihir M.

network engineer

Information Technology and Services

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2019

Good product overall help us to identify an issue's with the configuration on wireless product

Pros

7 signal sapphire eye analyzer great product where you got all in-depth details.

Cons

Analyzer report should be improved and add more features on it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Robert T.

Technical Manager, Network

Consumer Goods

### "7Signal WiFI analyzer review"

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

August 13, 2019

I have used it to view connection speeds of clients, interference, DHCP time etc. If the interface and report was easier to use, I would use it more.

Pros

The Saphire Eye has a great feature set with really great potential

Cons

Getting the data out of the system is painful. I feel like a need a PHD in 7Signal to get the data out of the system. Because it's difficult to get the data out of the system, I don't log into it very much. The Eyes are not smart enough to pick and chose the AP to monitor. It is a daunting task to go through every eye and choose what AP to monitor. It would be nice if I could add a threshold and then let it go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Jeff C.

Network Engineer

Hospital & Health Care

### "7 Signal"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 13, 2019

Very good product, but I needed more. Hopefully they will enhance the product in the future.

Pros

The product showed you a lot about your wireless network, for example RSSI, and SNR, and onboarding times.

Cons

I di not like the lack of Packet capturing. Need the product to capture longer periods of time, not just when you're looking at it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LH

Lee H.

Technical Architect

Information Technology and Services

### "More data than you can shake a stick at"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 13, 2019

Pros

It collects data. Pure and simple. But it does that 24/7 for as long as you ask it, and on all the radios it can use. It's like being on site with a packet capture tool all day and everyday.

Cons

Once you've collected the data, you need to make sense of it! The reporting is extremely comprehensive, so there are many ways to slice & dice the collected data. Therefore you actually need to do some brain work to get the right conclusions out. This is not a bad thing - it's a GREAT thing, but it is the thing I like least!

Reasons for choosing 7SIGNAL

7Signal is for longer term analysis than just a site visit and collects mountains of useful data, helping to identify and resolve issues which might not otherwise be possible.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KD

Ken D.

Network Engineer

Hospital & Health Care

### "Great insight into health of clients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 6, 2019

7Signal is a great partner to work with

Pros

It's very easy to filter on different attributes of the network or client type to hone in on potential issues. The dashboard also provides an easy to understand drill down method of navigation.

Cons

Very little to complain about with this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ET

Edmund T.

IT Specialist

Computer Hardware

### "Target for users with WiFi health monitoring requirements"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

July 30, 2019

Only for the highly motivated users. It cannot address class-of-service connectivity issues we faced.

Pros

Offers a wide set of radio, authentication, network connectivity, bandwidth, roaming metrics.

Cons

Its very difficult to read some of the graphs and pinpoint issues without help from the experts. Graphs are rather raw, only the trained eye can make sense of them. The subscription (licensing) is untrackable. I cannot tell how many licenses currently in use and how much life they have left. Subscription starts on date of shipment, regardless of external delays.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/130125/7SIGNAL/reviews/)

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