---
title: "EventsAir Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about EventsAir Software - reviews, pricing plans, popular comparisons to other Festival Management products and more."
source_url: "https://www.capterra.com/p/130158/EventsAIR/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 EventsAir Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EventsAir

## What is EventsAir?

EventsAir is an event management platform that provides all the tools and technology event planners need to execute engaging in-person, virtual, and hybrid events from start to finish. Flexibility is at the heart of EventsAir's design, ensuring it scales and transforms effortlessly to cater to the diverse needs of events, delivering an experience that's tailor-made for everyone involved. It offers built-in budgeting and accounting tools, on-brand event sites, registration management, and mobile event apps.

## What is EventsAir used for?

[Event Management](https://www.capterra.com/event-management-software/)[Registration](https://www.capterra.com/registration-software/)[Conference](https://www.capterra.com/conference-software/)

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

99%

Neutral

1%

Negative

0%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## EventsAir alternatives

Highest Rated

[4.8 (128)](https://www.capterra.com/p/161367/Eventsquid/reviews/)

Starting price

$4725.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/130158/EventsAIR/alternatives/)

## FAQs about EventsAir

Overview

### What problems does EventsAir solve?

EventsAir solves fragmented event operations by bringing registration, payments, abstract submissions, accommodation, agendas, communications, reporting, and onsite check-in into one system. Event planners, conference organizers, and operations teams use it to customize attendee journeys, automate reminders, maintain cleaner delegate records, coordinate shared event data, and manage complex hybrid or international events.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from EventsAir?

EventsAir is most used by event, conference, and registration managers who coordinate attendee registration, agendas, communications, and on-site delivery. Event coordinators and operations teams rely on it to manage logistics, fulfillment, and housing, while marketing and communications staff support promotions, attendee messaging, and event engagement.

Answer based on 80 reviews

Overview

### What company size and industries is EventsAir built for?

EventsAir is built for event professionals in government, higher education, and associations, with 81% of reviewers from small businesses and 42% in Events Services. It also serves enterprise organizations (12%) and midsize businesses (6%), including Non-Profit Organization Management (14%) and Education Management (9%).

Answer based on 80 reviews

Features and Usability

### What are the key features of EventsAir?

EventsAir includes registration management and online registration for collecting delegate details and tracking how attendees register. It supports payment processing for online transactions, customizable branding for event websites and registration pages, and attendee management through delegate profiles. Reporting and analytics, including customizable reports, help organizers review registrations, attendance, and event data.

Answer based on 34 reviews

Integrations

### Which third-party tools and platforms does EventsAir integrate with?

EventsAir integrates with over 30 third-party tools and platforms, including CRM and marketing apps such as HubSpot CRM, Marketo Engage, ActiveCampaign, and Mailchimp, plus finance and payments tools like QuickBooks Online Advanced, PayPal, Eway Online Payments, and Global Payments Integrated.

Answer based on 8 reviews

Getting Started and Support

### How easy is it to onboard and train a team on EventsAir?

EventsAir offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that new event planners can learn core setup and navigation quickly, particularly with video training and sandbox practice. Teams managing advanced modules, customisation, reporting, or administrative settings generally need more time because the platform’s breadth can make workflows complex.

Answer based on 27 reviews

Getting Started and Support

### What customer support options does EventsAir offer, and how do users rate the experience?

EventsAir offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representative support, and chat. Users commonly describe the team as knowledgeable, helpful, and quick to resolve issues, while some report delayed responses, especially for urgent tickets or complex problems, with waits occasionally extending beyond two weeks.

Answer based on 33 reviews

Event registration

### How well does EventsAir handle event registration?

EventsAir handles event registration well with customizable forms, registration types, payment options, bulk uploads, and attendee data management. Conference organizers and larger event teams value keeping registrations, communications, abstracts, and check-in details in one system. New administrators may need training, while some users want more modern form designs and deeper filtering logic.

Answer based on 24 reviews

## Features

AI summary

Based on 7,426 Festival Management reviews

Capterra data shows that buyers of Event Management software rank the following features as their top priorities:

-   **Registration Management** (**53%** of reviewers rated this feature as critical)
-   **Event Scheduling** (**52%**)
-   **Attendee Management** (**48%**)

EventsAir supports all three features that reviewers rate highest: **Registration Management**, **Event Scheduling**, and **Attendee Management**. Together, these capabilities help businesses handle sign-ups, coordinate event timelines, and keep attendee details organized, allowing teams to run events more efficiently and deliver a better participant experience.

Registration Management

4.8 (32)

100.00% of 32 reviewers that rated this feature as important or highly important

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Event Scheduling

4.6 (25)

96.00% of 25 reviewers that rated this feature as important or highly important

Plan an event's time and location

Attendee Management

4.7 (36)

97.22% of 36 reviewers that rated this feature as important or highly important

Process of managing, tracking, and communicating with individuals who are registered to attend an event

Mobile Access

4.1 (22)

90.91% of 22 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customizable Forms

4.5 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Customizable Branding

4.4 (34)

85.29% of 34 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

EventsAir 142 features

### All Features
- Abstract Management: Collect papers prior to an event
- Access Control: Regulate who can view information within the system
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Agenda Management: Access event or meeting agenda online
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event
- Attendee Profiles: List information about event guests
- Attendee Tracking: A list of registered participants
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Badge Management: Create, manage, and print wearable badges
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Breakout Rooms: Sub-room created within virtual meeting/class
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Chat/Messaging: Communicate using direct chat or messages within the system
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Custom Domains: Create branded link campaigns or short links with one or multiple custom domains.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Maps: Show location of event's rooms and activities on a digital map
- Event Marketing: Plan marketing campaigns for events
- Event Registration: Online registration for events
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour
- For Virtual Events: Designed for events that occur online
- Forms Management: Store, manage and track all forms in a centralized location
- Gamification: Games or game-like elements to track progress and reward accomplishments
- Group Registration: Register a group/batch of attendees
- Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals.
- Interactive Content: Allow the audience to interact or engage with the content
- Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Live Chat: Ability to chat online in real time
- Live Results Sharing: Present live poll results to audience
- Live Streaming: Live stream to multiple devices simultaneously
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Mobile Access: Access software remotely via mobile devices
- Mobile Check-in: Allow attendees to check in via their mobile devices
- Moderation: Controls/tools to moderate the session
- Multi-Event: Utilize the same app for multiple events
- Multi-Language: Manage and support multiple languages
- Networking: Discover and connect with speakers and attendees at an event
- On-Demand Webcasting: An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
- One-to-One Messaging: Send personal messages to clients or attendees
- Online Payments: Accept and process online payment transactions
- Online Polling: Survey or poll in which participants communicate responses via the internet, typically by completing a questionnaire on a web page
- Online Registration: Real-time registration over the web
- Onsite Registration: In-person, onsite registration
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Polls/Voting: Enable custom polls/voting to facilitate decision-making or increase engagement
- Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
- Private Chat: Send messages to selected individual(s) from the entire audience
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group
- Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system
- QR Codes: Matrix barcode that stores information
- Quizzes: Brief assessments used to measure knowledge and skills
- Real Time Data Collection: Collect data in real-time
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recording: Record live video calls to play later
- Refund Management: Oversee the process of issuing refunds
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Room Block Management: Book and manage rooms at an event
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Screen Sharing: Digitally share screen view with others
- Seating Map: For selection of seat at booking or check-in
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- SMS Reminders: Reminders sent via SMS/text message
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Speaker Management: Discover speakers and manage their details, booking and time.
- Speaker Profiles: List information about event speakers
- Sponsor Pages: Provide sponsors with dedicated digital space within event website
- Sponsorship Management: Raise funds via sponsors and grants
- Support Ticket Management: Allow customers/users to submit support queries and service requests
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticketing: Customize, sell, and distribute tickets
- Transcripts: Export text transcripts for the chat between two or more individuals
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events
- Video Conferencing: Connect with meeting participants remotely over video
- Video Streaming: Allows users to view videos without downloading media files
- Virtual Lobby: Virtual waiting area for attendees
- Visitor Registration: Make a list and register visitors
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Wait List Management: Record, update and manage waiting lists
- Website Management: Built-in website builder or integration with third-party site

---

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We can help you find the software with the features you need.

Features

4.6 (80)

4.6

Based on 80 reviews

## Pricing

Value for money

4.4 (78)

[View pricing plan details](https://www.capterra.com/p/130158/EventsAIR/pricing/)

Single

Custom quote available

It includes:

-   1 Event
-   Unlimited Registrations
-   3 Users
-   24 / 7 Customer Support
-   Integrated Payment Processing

Multi

Custom quote available

It includes:

-   Data Storage
-   Integrated Payment Processing
-   Unlimited registrations
-   24 / 7 Customer Support
-   Unlimited Users

Unlimited

Custom quote available

It includes:

-   Integrated Payment Processing
-   unlimited events
-   Unlimited Meetings
-   Unlimited users
-   24 / 7 Customer Support
-   Data Storage

Value for money

4.4 (78)

4.4

Based on 78 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

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Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (80)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (80)

4.5

Based on 80 reviews

## User reviews

Overall rating

4.7

Based on 80 reviews

Filter by rating

5(53)

4(26)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DW

Donovan W.

Promotions Manager

Events Services

### "EventsAir Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 25, 2026

EventsAir was very helpful and easy to get things going. My event was much more organized and able to manage.

Pros

I love everything about EventsAir! It was very easy to setup and get my event created. It helped my event tremendously and was great for the price.

Cons

There is not anything that I liked least about EventsAir. I look forward to using it for future events.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bhawna D.

Recruiter

Financial Services

### "Experiences with eventsair"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 9, 2026

Overall, my experience with EventsAir was positive. It is a comprehensive event management platform with useful planning and registration features, although the learning curve can be a little challenging.

Pros

EventsAir provides strong tools for event planning, registration, attendee management, and reporting. It helps keep event details organized in one place and makes it easier to manage the overall event experience.

Cons

The platform can feel complex at first, and some features may take time to learn. More customization and a simpler interface would make certain tasks easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Kirsty S.

Conference and Events Manager

Medical Practice

### "Excellent service and support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 6, 2026

Excellent. I am a relatively new user and I find it easy to use and it suits the events that I run. As stated the support is great.

Pros

EventsAir is a very intuitive product. The service and help desk are excellent. It is better than any other platform I have used.

Cons

It can sometimes take a while to delete things. This can be frustrating. I find the image specifications not straight forward. Otherwise the system meets my needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CW

Chloe W.

Annoymous

Events Services

### "EventsAir for Event Managers"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 3, 2026

My overall experience with EventsAir has been excellent - without EventsAir the setup of my event would definitely not be as streamlined.

Pros

The thing I like most about EventsAir is it's Ease of Use, the User Interface, and how simple it makes my Event Management.

Cons

The thing that EventsAir needs to improve on is its reporting and name badge builder. These things haven't been updated in some time, but would really benefit their software, and customers.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KN

Kodjo N.

Projects Coordinator

Hospital & Health Care

### "Versatile product with extensive range of capabilities"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 31, 2026

It has been a wholly positive experience using EventsAir because it has enabled me to comprehensively manage attendee registrations and numbers for my events.

Pros

I think the largest advantage of using EventsAir is it's versatility and extensive range of capabilities, especially with organising in-person and virtual training workshops.

Cons

When I first started using EventsAir, it took me a little while to get a good grasp of how to accomplish what I needed, specific to my peculiar requirements.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

IK

Irina K.

Conference Programme Specialist

Non-Profit Organization Management

### "Reliable software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2026

I've been using EventsAir for 3 years and enjoyed this experience. Starting with a thorough and engaging training tools and continuing using it for organising Technical Programmes for our company, EventsAir is a user friendly and reliable software. I use EventsAir for generating tracking reports of our events' attendees registration, creating calls for abstracts and Technical Programme schedules, and other conference management related activities. Our team uses EA for working on site of our events, and it's always easy available for mobile access.

Pros

EventsAir is easy to use and offers a wide range of event management features. With EA you can organise your event from start to finish. I also like EA training tool. It's always available if you need to refer back to it if you've forgotten how to use certain system features. My best experience with EventsAir is their support team. In the (rare) cases where I've had to contact support due to system issues, they've responded quickly and been very helpful.

Cons

System errors occasionally occur that can prevent important features from working. However, EA's support team always provides prompt assistance.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SO

Samantha O.

Senior Event Manager

Education Management

### "EventAir is Amazing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

I have been using EventsAir for a number of years now and it has everything we need to provide an excellent Event Management service to our clients. I rate EvetnsAir highly and will continue to use it for the foreseeable.

Pros

We used EventsAir as our event management system, and it has worked extremely well throughout the planning and delivery of our conference. The initial set up was straightforward, and the platform is intuitive to navigate, making it easy to manage registrations, abstracts, communications, and reporting. One of the standout features is the wide range of customisation options, which allowed us to tailor the registration process, website, emails, and attendee experience to meet the specific needs of our event. The user interface is clean, well-organised, and user-friendly, making it easy for both administrators and delegates to use. Whenever I have had a question or encountered an issue, the EventsAir customer support team has been exceptional. Their 24/7 support is responsive, knowledgeable, and always willing to help, giving us confidence that assistance is available whenever we need it. Overall, EventsAir offers excellent functionality, reliability, and support, making it outstanding value for money.

Cons

Sometimes setting something up that seems like it would be easy, proves to be difficult but their customer service is always there to help to find a solution.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Rachel C.

Client Success Specialist

Non-Profit Organization Management

### "Reliable Platform for Large Events"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

July 29, 2026

Overall, EventsAir has been a great platform for managing our events. It offers strong event management tools and has performed consistently, but faster customer support would improve the experience.

Pros

EventsAir is reliable, easy for attendees to use, and works well for events with up to 3,000 attendees. We have not experienced outages, badge access works smoothly, the floorplan looks professional, and the learning tools are very helpful.

Cons

Customer support response times can be slow. Some submitted tickets have remained open for more than two weeks.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LK

Lebo K.

Event Specialist

Leisure, Travel & Tourism

### "A Valuable and User-Friendly Event Management Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

My overall experience with EventsAir has been positive. It is a useful and comprehensive platform for managing events and conferences. It helps streamline different aspects of event planning and reduces the need to use multiple systems. With more experience and familiarity with the platform, I have found it increasingly helpful in managing event operations and improving efficiency

Pros

I liked the convenience of having all the event planning and management information in one platform. EventsAir makes it easier to organise event details, manage registrations, communicate with delegates, and keep track of important information. The system is particularly useful for managing conferences and large events efficiently.

Cons

Some features can take time to understand, especially for new users. It would be helpful if certain functions were more intuitive and if there were clearer guidance or tutorials for navigating the system.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Vicky D.

Scientific Coordinator

Events Services

### "EventsAIR: probably the best Event Organization service available!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

EventsAIR has streamlined our conference organization services, and I doubt that there is any better service to use for the full organization experience!

Pros

The ease of use and setting up all modules for conferences, including the scientific and registration parts. Setting up events is a breeze, and able to be customized for a tailor-made experience for every single event.

Cons

Only minor technical nuisances, like no options for auto capitalization, and frequent client/browser interface freezes, so nothing very important!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/130158/EventsAIR/reviews/)

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