# Page 12 | Workable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Workable the right Applicant Tracking solution for you? Explore 659 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130175/Workable/reviews

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Workable

4.4 (659)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Workable

## Showing most helpful reviews

Showing 276-300 of 659 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brad P.  
Director of Human Resources  
  
Used the software for: 1-2 years

### "It gets the job done without frills"

May 8, 2018

4.0

Pros

Workable isn't the most feature-filled option out there, but I kind of like that about it. It's to the point, good integrations for the most part, and effective. You also have lots of customizable options with regard to your desired pipeline flow.

Cons

Some more integrations would be great, but my primary request would be for them to lower the number of clicks required to achieve certain functions. It can be incredibly repetitive with unnecessary clicks.

Review Source

RP

Ryan P.  
Head of Talent  
Information Technology and Services  
Used the software for: Less than 6 months

### "Not the best option but does the job "

February 29, 2024

2.0

Pros

\- easy to set up pipelines - migrates to your careers page - very basic and very easy to use

Cons

\- minimal functionality - reporting is poor - no datapoints

Review Source

Response from Workable Software

March 8, 2024

We appreciate you taking the time to share your feedback with us. Your honesty is crucial in helping us refine our product/service. We're sorry to hear about the difficulties you've encountered with our reporting functionality, and we'd like to understand more about your experience. If you're willing, please reach out to support@workable.com to provide additional details. Your insights will guide our efforts to enhance our offering, and we're committed to making any necessary improvements. Thank you for being a valued customer, and we look forward to the chance to learn more and address your concerns.

Matthew S.  
Global HR & Recruitment Manager  
  
Used the software for:

### "Workable Works"

March 17, 2015

5.0

Workable is a fantastic product for internal recruitment teams, with a great UX/UI and workflow. It completes our company careers page, looks great and has already started to attract quality candidates to our openings. We really couldn't be happier!

Pros

Fantastic value for money, and complete flexibility across pricing plans! Custom Job Application Forms - helping you get as much information from the candidate as possible from the initial stages. Multiple Job Site Posting with ease. Social Recruiting - linking all of your social networks to make sure your jobs get optimum exposure. Team Involvement - you can add as many team members as you like to the system, and share as much or little as you like with the hiring managers. It is a much better way of controlling the review and interview processes, rather than simply relying on emails. Relevant Reporting & Analytic s - to help you see how your recruitment processes are performing, and also help you understand where you are having the most success when attracting new candidates.

Cons

It would be great if we could link our Twitter account to Workable for tweets about new roles, but other than that we have none.

Review Source

VL

Vagelis L.  
C.E.O.  
Internet  
Used the software for: 2+ years

### "Started good, not anymore"

March 1, 2022

3.0

Pros

It is easy to start with and provides a good basic structure. Especially for smaller teams.

Cons

It is bloated, the new AI & smart features are a pure scam, you could do a better job with an excel function. They are constantly increasing the price for the same feature set.

Review Source

LB

Lex B.  
Account Manager  
Publishing  
Used the software for: 2+ years

### "Tracking referrals "

September 20, 2022

4.0

Easy to use with helpful metrics shared. Easy to refer directly through the portal or send a link.

Pros

Can easily share links for referrals. Also tracks clicks and applications on either direct link or LinkedIn shares. Shows you active referrals and stage of recruitment proces.

Cons

Wish there was a feature to see shared feedback on candidate

Review Source

Response from Workable Software

September 22, 2022

Thanks for your feedback, Lex! Ensuring we understand your product suggestion: all members of the hiring team can see shared feedback on a candidate. Externally, we'd bump into privacy issues. Here's more: https://help.workable.com/hc/en-us/articles/115012983547-Reviewing-and-evaluating-candidates. Appreciate you as a customer, and encourage all product ideas to be sent directly to our team in our customer community: https://community.workable.com/ideas. Thanks again for your feedback!

TG

Tania G.  
Talent Coordinator  
Financial Services  
Used the software for: 2+ years

### "Organizes the entire recruiting process"

May 18, 2022

5.0

Pros

What I like most about Workable is ease of use overall and secondly the ability to post comments and easily share with the team. Dashb

Cons

I really like everything about workable but they can improve on their general formatting.

Review Source

kI

katy I.  
recruiter  
Financial Services  
Used the software for: 2+ years

### "An ATS that works"

July 23, 2019

5.0

works for me

Pros

\-easy to find candidates by name -easy to edit job descriptions

Cons

\-no custom sharing links -would like to be able to tailor messages to candidates more -would like to be able to filter candidates based on certain criteria -would like to be able to search for candidates by last 4 digits of phone number

Alternatives considered

[Lever](https://www.capterra.com/p/142452/Lever/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Workable

cost

Review Source

Response from Workable Software

August 7, 2019

Thanks for your feedback - we're glad you enjoy using Workable! Your account manager and our support team are always here to help come up with solutions to any problems you encounter.

AB

Adele B.  
Project Manager, Museum Collection Cataloger  
Museums and Institutions  
Used the software for: 1-2 years

### "Does The Job"

March 27, 2019

4.0

We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.

Pros

Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline. Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.

Cons

There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.

Review Source

Response from Workable Software

April 26, 2019

Thanks for your feedback! In terms of scrolling through candidates, I recommend reaching out to support@workable.com and they can help to optimize your pipeline. Alternatively, we have a webinar on Perfecting your Workable Pipeline: https://help.workable.com/hc/en-us/articles/360016241153--Video-Webinar-Perfecting-your-Workable-pipeline

VR

Verified Reviewer  
Sales Effectiveness & Analysis EMEA Team  
  
Used the software for: Less than 6 months

### "I have used Workable in my startup's hiring process"

July 17, 2018

4.0

Quick hiring process, time saving, useful insights and tools, flexible, enhancing communication with full visibility of applicants. Better than alternatives since the job posting from different well-know websites. As a free of service, I was completely satisfied with the result that Workable contributed to my team.

Pros

First of all, for the startups who have really limited budget, Workable has a free plan, exactly what a startup needs. You can punlish up to 5 positions which is adequate for a small size company. Secondly, the integrarion with indeed.com and glassdoor is boosting the number of applicants and increase your visibility even if you are a small company has no budget for promoting jobs. As last, the employee acquisition funnel that they created is really helpful and communicating with your team member about different applicants helps and saves time a lot.

Cons

Even if I really like this tool there are some points that O did bot find user friensly in terms of interface and experience. The acquisition funnel should be easy and obvious in terms of interface. While passing between different profiles, sometimes you feel lost. Searching different profiles, you do not easily understand in what stage of specific person. Also, qualifying, rejecting options are sometimes leading to wromg actions due to the layout of buttons and interactions.

Review Source

Kate E.  
Preschool Director  
Education Management  
Used the software for: 2+ years

### "Workable"

August 22, 2018

4.0

Like any job posting, this can be hit or miss if you are using the lowest priced version. It has been helpful in finding quality candidates

Pros

I love that the postings are automatically plugged into multiple sites. The interface is convenient in that you can see where it's being looked at and sign up for a more thorough posting through Workable at different sites if needed. The data collection and posting gathered from the site (resume, letters, etc.) is helpful and well organized.

Cons

Costs can add up when posting online. You have the Workable fee and the additional fees for other sites can be pricey. I do wish there was a discount of some sort.

Review Source

CW

Caleb W.  
Administrator, HRIS and Payroll  
Management Consulting  
Used the software for: 1-2 years

### "Easy to Use and Cost Effective"

April 17, 2018

4.0

It's a good company and a good platform that is easy to use. If you are looking for a more cost effective option and are okay with losing some of the features you would get with a bigger ATS, Workable is a good choice. They do focus on rolling out new features and I am excited to see what happens next with them.

Pros

Very easy to use system, and the interfaces are intuitive for admins, users, and applicants. Each job goes out to 12 free job boards and candidates find it very easy to apply. Also allows candidates to apply with LinkedIn. Tracking of candidates through each job process is very easy with the "Bins" that peoples can flow through. Email templates, interview templates help keep the process simple and effective. Workable allows for each integration with HRIS, screening tools, and other interfaces.

Cons

Not much customization available depending on the price point you are willing to pay. More of an out-of-box software and does not allow the flexibility you would see with some other bigger ATS's. Some features you

Review Source

Tyler K.  
Sales Manager  
Computer Software  
Used the software for: 1-2 years

### "Entire team's notes in one place"

December 9, 2019

5.0

Overall it has simplified our hiring and recruiting process which saves time and makes sure that we vet candidates more thoroughly.

Pros

Our company goes through multiple interview stages with different people in the various departments of our org. Workable is a great place to consolidate our notes on every candidate into one place so I can see what concerns or positives other people have uncovered. We don't need to send multiple emails or keep a google doc anymore because Workable contains everything in one place.

Cons

I don't have any major concerns, I'm not a recruiter so I only use Workable on a surface level and so far it's met every need that I've had.

Review Source

Response from Workable Software

December 12, 2019

Thanks for your feedback! We're glad your hiring team collaboration and interview process are much smoother with Workable.

CW

Cinde W.  
Recruiting Lead  
Computer Software  
Used the software for: 1-2 years

### "New pricing is making this product not a good choice for smaller companies with recruiters who need a feature rich ATS system. "

November 8, 2017

3.0

This is a great product and I'm very frustrated that in a very short time they have cut out the smaller companies with their pricing. I really had not planned on looking at other ATS systems but worry what else is ahead for the "legacy" users.

Pros

Up till now I have been very happy with this product. New enhancements have slowly been coming out and when a bug is found it is reported and fixed in acceptable time. Support is very reactive and easy to work with. When I chose this software, I liked that they charged by the job and not by the user, since I'm the main one that uses it with 6 others using the interview part of the pipeline and we only need about 10 jobs at one time.

Cons

For my small boutique consulting firm, what turned out to be a pro has now turned into a con. the cost is the main issue.

Review Source

MK

Michael K.  
HR Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to use product!"

October 11, 2018

4.0

Pros

Functionality of the product is superb. Many of our hiring managers find it really easy to use. Often times, they don't even need a training on how to use the product. My favorite feature is the ability to email candidates directly from the software. It's a great way to keep yourself organized especially when you are emailing a dozen candidates. It also allows other hiring managers to see your emails that way they are aware of your progress with the candidate.

Cons

One thing I do not like about Workable is the fact that the hiring stages cannot be customized for each individual role. For example, if one role requires a phone interview and another does not, I cannot remove this phone interview stages for the role that does not require it. The hiring stages are "one size fits all."

Review Source

VR

Verified Reviewer  
Finance Assistant  
  
Used the software for: Less than 6 months

### "Great to use and organize your recruitment "

July 25, 2018

5.0

Having the process of recruitment from advertising to hiring so organized and easy was a life changer to a company like mine that has a big employee turnover once we work with Fixed Term contract and projects that are always changing.

Pros

This is the best solution I have ever seen to organize the OVERLOAD of CVs and job applications. It makes the process easier, from job posting to the pipeline of gathering the CVs and profiles all in one place, to send it to hiring screening team to interview and hired. Besides this it helps you with quite usefull tool like mass rejection, templates of leters that is intelligent and fill the gaps with the candidate information.

Cons

It's a bit scary and tricky at the begning, but it's quite intuitive and user friendly. I can't think in a super CON, probably only the fact of me not being that senior in using it I can afirm that takes a bit to get used to it.

Review Source

CB

Clara B.  
People Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great options for companies of all sizes"

March 8, 2022

5.0

Pros

Easy integration with social media, customisable email templates

Cons

Customer support is really unhelpful, they have articles FAQ style on their website and all support does is refer you back to these articles, if you have a specific problem, too bad for you...

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)

Review Source

VR

Verified Reviewer  
Technology Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for recruiting"

January 7, 2020

5.0

Good bit of kit to manage recruitment for a medium sized company

Pros

Easy to use and manage multiple candidates for multiple positions, easy to liaise with recruiters, and selectively share information with them

Cons

Only real complaint is with the mobile site, which isn't very usable, however it isn't meant to be used on mobile so understandable

Review Source

Response from Workable Software

January 8, 2020

Thanks for your feedback! We're glad you've been able to manage recruitment successfully with Workable. In terms of mobile, we have mobile applications on both Android and iOS. If you'd like further information, please reach out to support@workable.com.

VR

Verified Reviewer  
Senior Talent Acquisition Partner  
Computer Software  
Used the software for: 6-12 months

### "Workable"

September 15, 2021

5.0

Human Resources, Talent Acquisition and Finance

Pros

Creating Jobs and Requisitions are easy. I like the custom features for pipelines, templates, offers, NDA, reports. I also find the customer support(Q&A) to live support very quick and efficient.

Cons

I would like to see the ability to merge duplicate candidates who have used multiple emails.

Review Source

Deanna C.  
Sr Business Intelligence & Integration Manager  
Insurance  
Used the software for: Less than 6 months

### "Intelligent, affordable ATS"

August 23, 2019

5.0

The experience has been nothing but positive. From sales to implementation to ongoing support, our transition has been nothing but exceptional service.

Pros

The features of the software are easy to use, intuitive, and anything that the user is unsure of is easily resolved through the self help guides, or customer support.

Cons

Nothing, the team is constantly working to improve the software so any issues are taken into consideration for a future release and/or there is usually a workaround found.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Salesforce Marketing Cloud](https://www.capterra.com/p/248536/Salesforce-Marketing-Cloud/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Workable

Features (especially The Hiring Plan) Cost

Review Source

Response from Workable Software

August 26, 2019

Thanks for your feedback! We're glad your experience has been so positive throughout your relationship with Workable.

MW

Madelin W.  
Recruiting Manager  
Telecommunications  
Used the software for: 6-12 months

### "My favorite ATS so far!"

October 3, 2017

4.0

The ease of use allows me to track my applicants in the most effective way. Workable saves me time in recruiting, with the options of templates, background checks, assessments, and other integrations.

Pros

I really enjoy the ease of use. Everything is laid out in such a way, that you can navigate easily. I've trained a few people to use Workable, and they picked it up quickly. They also have many integrations that improve the value. The customizable pipeline is great, and they offer templates you can write, or use their provided ones. They have the option to drag and drop a resume, which will upload a candidate. I use this feature frequently and it is the quickest and most effective I've seen. Overall, Workable has the features I want most in an ATS.

Cons

The reporting is not my favorite. They have many options for reports, but you cannot customize all of them, which makes it harder to track the lead sources in depth. I wish there was a better rating system, currently, I can do thumbs up or thumbs down, but I find many candidates don't fall into either of those two categories.

Review Source

Lucas O.  
Quality Analyst  
Real Estate  
Used the software for: 1-2 years

### "Recruiting workflow with fast-pace"

August 6, 2019

5.0

Pros

It is a tool adopted by my organization for years and it has been proven to be reliable, very organized (it helped to double increase recruiting speed and division of applicant steps well). The interface is very intuitive, and you can also sync google calendar and Gmail with it, so you can always be up-to-date with your next interview and test tasks.

Cons

Sometimes, sharing candidates and moving then through different recruiting jobs it isn't as simple as it could be (when you need to change a candidate from one position to another, due to a fit characteristic, for example).

Review Source

Response from Workable Software

August 21, 2019

Thanks for your feedback! We're happy to hear Workable's doubled your recruiting speed.

Oleksii P.  
Head of Recruitment  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Review by Dev-Pro.net"

November 1, 2018

4.0

Overall positive. But need more customizations.

Pros

Customizable pipeline, Timeline, Access levels, Interview Scorecards, reporting

Cons

Would really like it to be more customizable. Jobs need to be edited not only for external use. Would be really cool to create kind of a Trello board feature to prioritize vacancies within Recruitment team. Would be great to edit Subjects of messages. Would be great to hide interviewer names from Interview events in the calendar.

Review Source

MP

Matt P.  
CFO  
Computer Software  
Used the software for: 2+ years

### "Great Platfrom for Internal Recruting"

August 6, 2019

5.0

I have been using Workable for many years, at several different companies and can not say enough great things about this product. Its UI is fantastic, integration with sites such as indeed, monster etc. are seamless and have many other integrations are great.

Pros

What is there not to like. Pros 1. Low cost 2. Easy integration with O365 and Google 3. Collaboration/team sharing of information on candidates 4. Great UI 5. Easy integration to Co. website 6. Easy posting to both free and paid job boards

Cons

Cons 1. must be a premium license holder for some of the functionality and integrations and the price change is rather large moving from one license type to another. 2. no way to countersign offer letter 3. Would be nice if they could handle onboarding as well as an add on feature.

Reason for choosing Workable

Cost and previous experience with the platform.

Review Source

Response from Workable Software

August 21, 2019

Thanks for your feedback! It's always great to hear about people who've used Workable at several companies.

VR

Verified Reviewer  
Head of Talent  
Consumer Electronics  
Used the software for: 2+ years

### "Head of Talent review"

December 29, 2018

4.0

Pros

Workable is a nice ats for a very small company. They have good value.

Cons

If your company is growing you will quickly grow out of workable.

Review Source

Andrew H.  
Co-Founder  
Internet  
Used the software for: 2+ years

### "Love it"

November 16, 2017

5.0

Organised hiring, plain and simple. SO much better than using a google doc and I haven't seen another ATS as clean and user friendly as Workable.

Pros

We've been using Workable for a couple of years now and I cannot recommend it highly enough. A great tool for keep track of job applicants and conversation threads. Super easy to use and not too expensive. Good job my Greek friends!

Cons

Customer support hasn't always been brilliant and sometimes it's hard to find the right person in the organisation to talk to.

Review Source

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