# Page 13 | Workable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Workable the right Applicant Tracking solution for you? Explore 659 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130175/Workable/reviews

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Workable

4.4 (659)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Workable

## Showing most helpful reviews

Showing 301-325 of 659 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Recruiting Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good for the basics"

October 10, 2018

3.0

They've been generally responsive to feedback and our implementation specialist was great in keeping up with us and answering questions as we ramped up and learned the program.

Pros

Easy to learn, uncluttered, easy to navigate. We have the pro plan so are able to customize it to fit our needs (separate recruiting pipelines, access levels, custom questions etc) which has been really useful for us. No tiered pricing for users like a lot of other ATS, so for a small company it's nice to have every user in there.

Cons

We've had issues with glitches - things not uploading correctly, Gmail conversations don't always sync or populate CC addresses, duplicate candidates, etc Limiting visibility of reviews has proven difficult. Don't love the thumbs up/thumbs down feedback system - sometimes we need more flexibility than that.

Review Source

JCV

John Carlo V.  
Flex Specialist  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Very easy to navigate."

August 4, 2022

5.0

10/10 very friendly and easy to use.

Pros

the one thing i really like here in workable is that the software is very easy to use for looking jobs. 10/10

Cons

maybe the constructions of tabs and the color.

Review Source

Response from Workable Software

August 9, 2022

Thanks for your kind words, John Carlo! Will send your layout feedback to our design team.

EO

Elizabeth O.  
HR Specialist  
Computer Software  
Used the software for: 1-2 years

### "It was a great stepping stone"

June 7, 2017

4.0

If you only need a few roles, and you want something super easy to use with basically no learning curve, this is a great option. If you need 5 or more open jobs at all times, you might benefit from shopping around.

Pros

Workable was VERY easy to use - the buttons are where you want them to be, it's easy to create new roles, emails, etc. My favorite piece was the clean/easy dashboard. An unlimited user is a nice feature. The scorecards are awesome and easy to use, and they are creating new helpful features like this all the time. Gmail integration works well.

Cons

Workable's pricing structure isn't conducive to our needs anymore, it's gotten expensive for the platform that it is. There's no email automation aside from template creation, you can't create different pipeline stages for different roles - you are stuck with one pipeline for all your reqs. Outlook integration does NOT work well.

Review Source

Amy S.  
Owner & CEO  
  
Used the software for: Less than 6 months

### "Very helpful to filter out more qualified candidates with this solution."

November 17, 2017

4.0

I can easily review more qualified candidates when they apply for an open requisition.

Pros

What I like most about Workable is that I can use assessments to help score and rank higher qualified candidates when we post requisitions for our organization. In the past we have to review each candidate separately make the decisions if we wish to invite the candidate for an interview, refer them to another open requisition or send them a rejection letter. With the assessments that we can build and attached to the requisition our candidates will apply for a open position and will have to complete those assessment. We can then view their ranking and easily decide if that candidate is worthy of a interview. We like how we can track our candidate resume and also view their social media sites like LinkedIn. We feel with Workable we have hired more qualified candidates that provide immediate value to our organization from the first day they begin employment with us.

Cons

Sometimes the candidates have the resume in a another format that is difficult for us to view in Workable. This rarely occurs but enough to mention it as a dislike.

Review Source

Filipe G.  
Lead Product Designer  
Computer Software  
Used the software for: 1-2 years

### "Simple interface, great Customer Support"

October 10, 2018

4.0

I am happy with it. The things I don't like I send as feedback to the team and they quickly respond. I see minor improvements happening, and that gives me a sense that our voices are being heard.

Pros

It's straight to the point for what I need. I am not a professional recruiter, I am a manager who helps in the recruiting. Workable has a simple interface that makes it easy to understand how the platform works since the first use.

Cons

I still feel very anxious before commenting (internally) on a thread, or sending an email to the candidate. The CTAs are so close that I always fear I may make a mistake by sending an internal comment to a candidate.

Review Source

JA

Joey A.  
Operations Manager  
Computer Software  
Used the software for: Less than 6 months

### "Clean Design / Terrible Company"

March 26, 2018

2.0

I started a trial to find out how Workable could benefit our business and needless to say, I was unable to complete the Trial because I was asked to provide a Utility Bill or "Other business documentation" that includes my business address. Upon providing Paychex Invoices and Employment Tax Forms (sent directly from the state) that they ("Workable") will not be able to approve my job postings based on their guidelines and that this was their final decision. It seemed like Workable would have been a great choice if you can get past the verification process. Below is the email I was sent. " Hello Joey, We have passed this business documentation to our technical team for review. They have come back to us and based on the information provided, they will not be able to approve your postings again based on their guidelines. This is their final decision in regards to the jobs on the account, unfortunately. In our experience, it is unlikely there are any changes that will bring it within our guidelines for publication. In this case, it would be best to try posting on the job boards directly. I am sorry I can't be more helpful in this case. Juan Workable Customer Support"

Pros

The overall look and feel of the interface is clean and easy to navigate. The pricing seems to be on the fair side.

Cons

Regardless of being a paying customer, you receive terrible customer service. The company cannot be relied on if you run into any troubles with their system, actually reaching someone capable of assisting you is near impossible. Last email from this company has been included in my comments.

Review Source

RK

Roxy K.  
Operations Manager  
Internet  
Used the software for: 2+ years

### "Made my life easier!"

May 18, 2018

5.0

Organized candidates, kept track of communications to candidates, easy to pull reports!

Pros

Keeping candidates organized, create own pipeline stages, communicate with others or with candidate directly.

Cons

Messages meant to be sent within the company were sent to the candidate by different stakeholders, ie more than one person made this mistake which means this is a flaw in the design. Talent pool was also a bit confusing, I'd like to move candidates from Talent Pool to a pipeline and vice versa.

Review Source

Alexandre B.  
Head of Customer Success at Lodgify  
Computer Software  
Used the software for: 1-2 years

### "Functional"

February 7, 2019

4.0

It's functional and gets the job done, but there are absolutely no ''WOW'' feature. Many competitors are coming up with better feature set nowadays, but pricing is good, which compensates

Pros

\-Easy to use -Integrations -Does the job

Cons

\-Limited features -Design -Collaborative features

Review Source

MH

Maria H.  
Customer Support Representative  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Good starting ATS for a small/medium size startup. "

May 15, 2019

4.0

In general, workable was a good tool to use and I think it helped us get of the ground when we started designing our recruitment department and processes. I would have liked a little more support from their team and them being able to innovate and integrate news features much faster than what they did.

Pros

Workable was the first solution that we found as an ATS for our recruitment process. It was good and solid for what we needed at that moment. It was straightforward and easy to manage. It provided several integrations to maintain a good workflow in our process

Cons

We found ourselves having to do a lot of manual work instead of automatizations. It was a work in progress and they couldn't add many of the features that we wanted at that time.

Review Source

Response from Workable Software

May 16, 2019

Appreciate the feedback! Innovation is core to Workable and we're always expanding our product offering!

VR

Verified Reviewer  
Talent Acquisition Specialist  
Internet  
Used the software for: 1-2 years

### "Easy to Use"

November 1, 2018

4.0

Pros

\- it is very easy to use, even for non-technical individuals - Nice layout

Cons

\- Would like more features for assessments - more grading options, instead of thumbs up or down, have an option for maybe.

Review Source

VR

Verified Reviewer  
Talent Acquisition Partner  
Information Technology and Services  
Used the software for: 1-2 years

### "Workable Review"

November 2, 2018

3.0

Pros

Easy to use.

Cons

Difficult to track candidates journey Lots of duplicating profiles Poor reporting opportunities No personal dashboard opportunity (if you make changes you make them for everyone)

Review Source

MB

Mohamed B.  
BPA Consultant  
Computer Software  
Used the software for: 1-2 years

### "Very good Value for Money"

December 19, 2018

4.0

the System is very good and affordable for small and medium and maybe some large companies, it will make life easier for recruiters and fasten the process, but if you need more Analysis, reports and also if you have complex requirements for hiring process & stages it will aim for other ATS the System features is developing which is something exciting.

Pros

1- Reasonable price compared to other ATS 2- Easy to use Software that doesn't need much training and easy navigation around the System. 3- availability of trial period which is not the case with other ATS 4- automate the publishing of job vacancies on free and premium sites as well 5- customizable pipeline. 6- Chrome browser extinsion which I didn't see in most ATS. 7- Auto screening process based on the criteria defined for the Job. 8- Interview Management, from Calendaring to scoring and Qualifying the candidate 9- easy integration through APIs with other systems for on boarding and HRMS enrollment

Cons

1- job stages not customizable per job title so all jobs will follow same stages 2- Reporting isn't very good as customization is limited. 3- Candidate Rating needs enhancement, it cannot be only about thumbs up or down

Review Source

VR

Verified Reviewer  
Marketing and Business Strategist / Human Resource Manager  
Financial Services  
Used the software for: 6-12 months

### "A useful tool for reviewing and sorting applications"

December 19, 2015

4.0

Workable is a really cool and affordable tool insofar it instantly lets you review and track the progress of the candidates who applied for a job (or were sourced) with your company. It is extremely simple to use and integrates wherever you want it, so you can always have all the applications in one place, with seamless planning and execution of further steps.

Pros

Integrates with all the apps you need; very simple to use; clean and lean interface, all your job ads in one place; easily track the progress of your applicants and distinguish between applications.

Cons

You do need to enter information manually, meaning you have to be the one to move a candidate from one stage to another. This can be a bit inconvenient. Also, it would be desirable for Workable to have more and more comprehensive features.

Review Source

Konstantinos P.  
External Market Researcher (part-time)  
Telecommunications  
Used the software for:

### "The software met our expectations "

February 6, 2015

5.0

The company that I am working for is called HousingAnywhere.com. We are a start-up founded in Rotterdam, the Netherlands and we focus on student housing. We started growing lately and we expect a lot of growth the few coming months so we are looking for employees and also local representative around the world. In order to, make our recruitment procedure smoother and less time wasting we decided to use Workable as it combines in a great way both the applicant tracking system and an easy and effective way to promote our job vacancies. Indeed, the software met our expectations and the prices are really flexible and rather rational!

Pros

The features that was of a real benefit to us were mostly the search per tag or headline, the customized recruitment pipeline and the quick way to send bulk emails alongside with the synchronization with the work email account.

Cons

One feature that we really miss is that on the email templates we cannot include attachments. Hope in the future, this feature will be offered as well.

Review Source

VR

Verified Reviewer  
VP of Sales & Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple, cost effective hiring tracking"

May 26, 2016

5.0

We're usually hiring 1-5 people at any given time. Workable allows us to manage jobs, submit and optionally advertise these jobs to various job boards, and manage all interaction with the applicants.

Pros

\*Great system! \*Collaborate as team to hire. \*Manage our applicant progress with the funnel system.

Cons

\*Almost none \*The system allows you to answer basic questions when the applicant submits an application. However, it would be nice later down the process if there was a way to have standard templated interview questions that our hiring manager could use to ask and record answers.

Review Source

AW

Alex W.  
Head Of Recruitment  
Executive Office  
Used the software for: 1-2 years

### "Decent system"

February 14, 2019

5.0

Pros

Ease of use. That has to be the biggest pro. Our team love it. It is simple to navigate and it is very straightforward. No unnecessary extra clicks are required. it was clearly designed for recruiters

Cons

This is nit picking but the reporting and analytics is too basic. I would like to add additional fields to report on but were nit even available at implementation stage. I would also like to set up users on a read only basis (some hiring managers cannot be trusted to edit!) so they can see real time updates but cannot edit anything.

Review Source

VR

Verified Reviewer  
Frontend Developer/Designer  
Internet  
Used the software for: 6-12 months

### "Workable - make it work for your success"

August 27, 2019

3.0

Pros

We were able to create a completely seamless integration with a WordPress site using the API and a custom WordPress theme. It took some effort to set up properly but it works great. Submissions are sent directly into Workable, but jobs only sync automatically to the site every 24 hours. So we had to build in a manual sync for job updates to go live immediately.

Cons

It is a little difficult to find the job applicants in Workable that were submitted from the website. They are listed separately under "sourced" applications. And a downside of the API integration is that resumes get uploaded to the website files and then sent to Workable, so it leaves a lot of crumbs behind. We delete them manually every week so they don't build up. For a small company, this works fine but could be a security liability for a larger company with more traffic/applicants.

Review Source

Response from Workable Software

August 28, 2019

Thanks for your feedback, we're glad you've enjoyed using Workable. In order to look more into your API integration, please reach out to support@workable.com and they'd be happy to help.

MC

Monique C.  
Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Not a true Applicant Tracking System"

November 12, 2020

1.0

Poor customer service, lack of applicants. Get better results directly on Ziprecruiter or Indeed

Pros

The price is affordable because we were an early customer.

Cons

Doesn't produce applicants in the timeframe needed

Review Source

BT

Burak T.  
Developer Team Lead  
Gambling & Casinos  
Used the software for: 1-2 years

### "Finding the real talent is hard, but would be harder without Workable."

November 25, 2022

5.0

Quite satisfying

Pros

Seeing all the applicants grouped according to what stage they are in, and what are the comments and evaluations were from other hiring managers in the team.

Cons

Zooming a candidate's CV with trackpad on mac causes to zoom 1000% so it gets unreadable very quickly, but they get you covered with zoom options to click on so you can quickly revert that weird appearance.

Review Source

AA

Allan A.  
Human Resources  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Good ATS for your Recruitment Department"

April 3, 2019

4.0

Workable was good to start with. It definitely helped us get going with the whole recruiting process for our company. Price was also reasonable for what the product had to offer. I can't complain on the time we used it.

Pros

I liked that it helped us start our recruiting department from scratch and it was easy to use. It helps you organize and keep track of candidates and their information.

Cons

I did not like that it lacked features like having its own built in video conference tool for international interview. Also, I never fully knew what the tool was capable of doing. Instructions and training were very basic.

Review Source

Response from Workable Software

June 20, 2019

Thanks for your feedback! We're always expanding our product offering and creating new training materials to help customers optimize their recruitment process.

VR

Verified Reviewer  
Technical Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Fantastic"

September 8, 2017

5.0

Best ATS we have used. It helped boost our hires from a few hires a quarter to more then 20 hires/quarter. They constantly improve their software and the support is absolutely amazing.

Review Source

Zak R.  
Global Talent Acquisition | Recruiter  
Information Technology and Services  
Used the software for: 6-12 months

### "Great to manage your candidate pipeline"

October 10, 2018

4.0

Pros

Easy to use Interface and fantastic for team collaboration. Personal favourite features are it's integration with gmail, scheduling tools and the ability to tag colleagues in comments aiding feedback processes up.

Cons

The lack of boolean searching within the candidate database is very frustrating!

Review Source

NJ

Nivin J.  
System Engineer  
Oil & Energy  
Used the software for: Less than 6 months

### "Simple and effective applicant tracking system"

August 5, 2018

4.0

Pros

Whatever advertisement you post, gets automatically posted in free job sites and you get more reach and this feature is available in both free and paid versions. The application is very cost effective. A clean and intuitive interface is provided. It is one of simplest applicant tracking system. The pipeline feature is very much customizable. You are provided with a people search google chrome extension which reduces time consumption. There is this on and off mode, as payment is concerned, you need to only pay for the time you use the application. The applicants can also apply via linked in. the application provides a lot of integrations including HRIS and other screening tools. The available email and interview templates help in simplifying the process and reduces the time lag. The interfaces are easy to use for both the users as well as the applicants. Very responsive customer service and support system.

Cons

The Application is a little pricey for small firms even though the features are well suited for startups.

Review Source

VR

Verified Reviewer  
Recruiting Coordinator  
Computer & Network Security  
Used the software for: 6-12 months

### "Good for small organisations / Start ups"

May 17, 2019

3.0

Pros

I used this product for a few months only, there were a couple of things that I liked about Workable : - You have a variety of plans depending on your needs and even the CSM helped us to understand what plans work best for us and even gave us the best price - It's very easy to use, pretty much like any ATS, it gives you an overall picture of your pipeline, the source performance and all - Workable connects with lot of Job boards, so its easier for the TA team to get every resume in one place

Cons

I just used this tool for a few months so I didn't find any cons for this software. It pretty much worked for our startup.

Review Source

Response from Workable Software

May 21, 2019

Thanks for your feedback! We're glad you found Workable easy to use!

VR

Verified Reviewer  
Customer Success Manager  
  
Used the software for: 2+ years

### "Awesome applicant tracking system that allows you to streamline your onboarding process "

December 10, 2017

4.0

Pros

Workable is great for the recruiting and onboarding process helping you keep track of all applicants and move them into bucketed status for follow ups and segmentation of your applicants.

Cons

The email integration is funky and doesn't always work well so that's a disappointment. The interface and UI could be a bit more modern.

Review Source

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