# Page 17 | Workable Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Workable the right Applicant Tracking solution for you? Explore 659 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130175/Workable/reviews

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Workable

4.4 (659)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Workable

## Showing most helpful reviews

Showing 401-425 of 659 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TD

Tracy D.  
Human Resources Generalist  
Warehousing  
Used the software for: Less than 6 months

### "Do Not Use -You Can Not Cancel"

September 28, 2022

1.0

Bad and shady business practices.

Pros

Do Not Use -You Can Not Cancel your "plan"

Cons

CAN NOT CANCEL - I tried to cancel my "plan" and they said I signed up for a 12 month subscription, I do not recall signing up for a 12 month subscription, I thought I was a month to month customer. They said I could cancel but I would still have to pay for the remaining 12 month term. Their "Terms of Use" state a customer can cancel their plan at any time. As per, the manager of the US team, what it means is you can stop using the service of Workable at anytime BUT YOU STILL HAVE TO PAY UNTIL "YOUR PLAN" IS FINISHED, plus and then you have to tell them 30 days notice prior to the end of your plan that you are canceling. THIS IS SHADY AND BAD BUSINESS. Who wants to pay for services not used and at a price of 5K.

Reason for choosing Workable

Wanted to see if it would work for a small company. NOPE!!!!

Review Source

DS

Dave S.  
Managing partner  
Facilities Services  
Used the software for: 2+ years

### "Nice that it posts to multiple sites "

October 23, 2018

4.0

It works nicely to post jobs and filter candidates. Would like to integrate to our payroll system someday.

Pros

Merges nicely with our website as we update job postings. Also like that it posts our jobs to multiple job boards like indeed.

Cons

The candidate filtering is a bit clunky and can be hard to boil down the candidates I'd like to filter on.

Review Source

AD

Amber D.  
HR Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Workable works for us!"

June 15, 2017

4.0

Pros

Ease of use, value for the money. Accurate, timely billing. I like the job description section too and have used it many times.

Cons

Candidates must post to a particular position. Sometimes what they want isn't posted, and it would be nice if they could submit an app to just the company in general and not a particular job.

Review Source

VR

Vic R.  
HR Coordinator  
Information Technology and Services  
Used the software for: 2+ years

### "An awesome solution"

November 1, 2018

4.0

Pros

Easy to use, good support, keeps most hiring info in one place

Cons

A lot of the main features we wanted were locked into the Pro version. Not a big deal, but relevant

Review Source

VR

Verified Reviewer  
Writer and Marketing Coach  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Clean and robust"

December 14, 2018

4.0

Pros

Clean design, solid features, gets the job done.

Cons

Certain limitations on permissions, which is important in the world of HR.

Review Source

DK

Dennis K.  
  
Telecommunications  
Used the software for: Less than 6 months

### "Workable makes work more Workable (terrible title I know)"

February 23, 2015

4.5

Pros

Our company previously used to use an email account and an Excel spreadsheet to manage job applications/potential candidates. Although it wasn't pretty, this method worked when our applicant pool was limited. When we moved to our new office, one of our main priorities was to heavily recruit interns/sales people. When the applications started pouring in, we knew that we had to find a program that would: -easily manage the applicants coming in -store all resumes/cover letters/information in one place -send out automated emails for different stages in the hiring process A representative from Software Advice suggested Workable to us, and after our first demo, we knew this was the perfect program for our small/mid level business. The interface is sleek and very user-friendly. What we found particularly helpful was the ability to streamline the applicants using a company-specific Workable page where applicants can submit their information/resume electronically. All in all, we are very happy with Workable and will continue to use it in the future.

Cons

The product is a bit on the pricey side, but considering all the time we've saved by using it, the costs are definitely justified.

Review Source

MR

Michael R.  
Recruiter  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use ATS "

January 26, 2022

5.0

Workable suits our needs for an ATS and partnered with our other tools is highly valuable as a Talent Management tool.

Pros

Very easy to use and to learn. Workable also integrates with a lot of other tools and technologies that make sourcing and scheduling interviews seamless.

Cons

The candidate search function does not support boolean strings. It would be nice to be able to filter and search using Boolean for candidates who have applied in the past.

Review Source

GA

George A.  
Recruiter  
Computer Software  
Used the software for: 1-2 years

### "Workable helped in real time communication"

March 12, 2018

5.0

Pros

Candidates get real-time communication! We schedule our interviews through the candidate portal. Customized communication templates help us tailor our responses at every stage of the process.

Cons

The navigation from the home screen is not really intuitive. But once you get used to it, it's not a big deal.

Review Source

VR

Verified Reviewer  
Presales & Technical Support Manager  
Computer & Network Security  
Used the software for: 6-12 months

### "A platform with a lot of tailoring options for every type of listing"

September 25, 2018

4.0

Pros

You can create a job listing with the specs you need and even include a quiz/test for the applicants. This helps a lot in sorting out people that don't fit the role at all. The process of stages is also very easy to use and allows collaboration of different people that contribute in evaluation processes.

Cons

There are some options and menus that you might get overwhelmed or even miss a few applicants. My recommendation is to get to know the platform and check your listings and your applicants (these are considered as 2 different things as I've seen a few times).

Review Source

VR

Verified Reviewer  
Co-founder  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use, brings results"

February 6, 2020

5.0

Quick to setup and use. Saves time and brings results.

Pros

First time using an ATS system. Easy to setup and use. The feature allowing the jobs to be posted for free to various job boards really helped us with our recruiting process. Support was also very responsive to our queries (with much detail also)

Cons

Only some minor issues, eg adjusting a bit the layout of the job description to show our company profile first. Other than that everything was perfect.

Review Source

Response from Workable Software

February 7, 2020

Thanks for your feedback about Workable! We're glad you were able to be up and running quickly and that we helped to boost your recruiting process.

VR

Verified Reviewer  
Practice Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "So easy to use"

November 1, 2018

5.0

Pros

I love that I can see when clients want to move forward and their thoughts on my candidates. It helps me as a recruiter to track my candidates and see when I need to hunt down my clients

Cons

I actually can't think of anything, keep up the good work!

Review Source

VR

Verified Reviewer  
Associate  
  
Used the software for: 2+ years

### "Smooth and easy to use"

June 26, 2018

5.0

Pros

Intuitive to start working with, easy to collaborate, easy to customize. I love the auto-screening questions on the application form.

Cons

There is definitely value, that's probably why it's not the most affordable tool out there.

Review Source

GK

Gurinder K.  
HR Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "Workable is amazing!"

November 9, 2017

5.0

Pros

It's so user friendly, easy to use, can be customized as per your need and gives you one shop solution to all your recruitment needs.

Cons

They can do a better job of updating customers of their latest changes/updates. One may find that he/she has to find out themselves what changed!

Review Source

JM

Jenna M.  
Communications Manager  
Philanthropy  
Used the software for: 1-2 years

### "Very easy to get started reviewing applicants"

July 28, 2018

4.0

This is the perfect ATS and highly recommended as a great jumping off point into the world of recruiting and hiring software.

Pros

If you don't have any system in place to review and track applicants, Workable is a great program to get started. There's practically no learning curve and even the most computer illiterate people in my office have been able to pick up the program right away. It has a great design and user interface.

Cons

Workable is a great first step into recruiting and hiring software, but for a business looking for more advanced features and uses, I would not recommend Workable. It's not very customizable and can be limited in its scope.

Review Source

SH

Samantha H.  
sams reviews  
Internet  
Used the software for: I used a free trial

### "workable"

October 27, 2019

4.0

my overall with workable very impressed with the overall design and seamless process to hire

Pros

the software give a multiply ways to hire and keep up with your employees as well as have it in one location the seamless way to do one thing to the other is impressive and easy use and learn all pluses

Cons

to keep up with more stuff (work load) not anything with the software

Reason for choosing Workable

i was doing it by newspaper to hire people this is a better way to search and find someone to work for you

Review Source

Response from Workable Software

November 12, 2019

Thanks for your feedback! We're glad you like Workable's design and it's great to hear that we've helped your company to have a seamless hiring process.

SP

Samantha P.  
HR Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Workable works for us!"

October 4, 2016

4.0

We were looking for an applicant tracking system with an easy user interface and social profile capability. Workable allows us to easily upload all resumes that are emailed to us and track candidates in a way that works for our team. The step-by-step progress of candidates is easy on the eyes and allows everyone on each hiring team to see exactly where each candidate stands. I really like the evaluation capabilities as well. My only hesitations are with the archiving of jobs and the customization of the job posting template. When someone is hired, it doesn't automatically close the position, move it to archive, and email the remaining candidates. This would be a nice feature.

Pros

The user interface and the ability to upload resumes.

Review Source

NC

Nitin C.  
Systems Analyst / Recruiter  
Computer Software  
Used the software for: Less than 6 months

### "Solid first step into the land of ATS."

September 12, 2017

5.0

Support it tops. The basics are all there for us to ramp up and adjust our recruiting to demand. No worries at all recommending this tool.

Pros

Straightforward, easy to use - support was very responsive and really helped me get up to speed fast. Pay per job model is excellent for a startup like us.

Cons

We're on the pay per job model so we pay for each position that we advertise. However I wanted to put up a 'General' job for people who don't see a posting to apply to and give them an opportunity to posit their reasoning for working with us. I'd have to pay for this extra job (which is kind of like a open-ended question) so instead I just put an email address up for people to shoot to if they want to try. Would be nice if I could just not advertise that job and have it sitting open on our website.

Review Source

Chelsea L.  
Talent & Culture- Organizational Strategy  
Human Resources  
Used the software for: Less than 6 months

### "One stop recruiting platform "

August 8, 2019

5.0

Pros

You can create templates for emailing and create appointments directly. It allows other users to privately chat about candidates, filter and move applicants through specific processes as they are received, screened, interviewed, made offers and hired. It makes it easy to divide and conquer and organize every listing while maintaining accountability and tracking.

Cons

The app doesn’t offer all the features as the web, making it less functional on the go.

Review Source

Response from Workable Software

August 21, 2019

Thanks for your feedback! Workable makes it easy to divide and conquer, such a nice way to describe our platform!

AO

Annie O.  
Recruiting Manager  
Management Consulting  
Used the software for: 6-12 months

### "Recruitment Manager Review"

November 30, 2015

4.5

Pros

I really like how you can easily categorize job candidates. The ability to publish to multiple job sites simultaneously is convenient. I also like how easy it is to email candidates right from Workable. If I switch to my main email, Workable also allows me to import those emails with one click. I can add tags that make it easy to search for candidates later. I also really like the note system and that it leaves a time stamp.

Cons

I do not like that once you close out a position you cannot contact or leave notes about those applicants easily without importing them to a new job posting. I understand paying for active job postings, but sometimes I am still contacting potential candidates after closing a position. It would be nice if that was not affected just because the posting is no longer active.

Review Source

RS

Riaz S.  
Vicepresident of HR  
Computer Software  
Used the software for: I used a free trial

### "Great vision for a recruiting software"

October 12, 2017

3.0

I love the people search feature. If you guys can fix its limitation would be great.

Pros

It integrates talent search with the hiring pipeline. When you identify a talent with "people search" you can access to his/her information from all the main social networks like Linkedin, Facebook, etc. Contact information is the most recently used. Customer service is eager to answer all the questions.

Cons

"People search" doesn't show a lot of the people that should be able to find. For example, I searched for QA Engineers in my City and did not identify at least 15 people I know are working as so for more than 5 years and are registered as so in many networks like Facebook and Linkedin. This makes me think that the people search feature doesn't work properly. Price

Review Source

ÂD

Ângela D.  
Human Recourses  
Human Resources  
Used the software for: Less than 6 months

### "Workable "

March 13, 2023

4.0

Extremamente fácil postar um emprego, aprovar candidatos, avançar candidatos, desqualificar candidatos e enviar e-mails em massa.

Pros

Essa ferramenta nos ajudou a ser mais eficientes durante esse período e a realizar nosso trabalho.

Cons

Ainda não tenho má opinião sobre o workable.

Review Source

CT

Christos T.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The best Candidate Tracking System for small teams"

July 26, 2019

5.0

This tool saves so much time that it is worth it despite the high cost. You can set up a job opening very quickly with a simple wizard. It integrates with free and premium job boards to immediately promote your job opening. Also, it offers features that make candidate filtering as easy as it can get.

Pros

\+ Complete CTS for small business + Ease of use + "People Search" feature that allows you to search the best candidates from their public info + Job boards integration + Application form for candidates

Cons

\- A bit expensive. But not too much - It has a learning curve of at least a week

Review Source

Response from Workable Software

August 20, 2019

Thanks for your feedback! We're glad your team has seen such positive benefits!

AL

Adrian L.  
Bilingual Supervisor  
Government Relations  
Used the software for: 1-2 years

### "Workable Review"

November 1, 2018

5.0

Although I would like it if the platform itself showed the distinctive categories all in one spot with the candidates name below it in a row instead of having to click on different links. If it was all localized to one home page it would just make navigating easier.

Pros

The software itself is very useful. Having the function to have possible candidates resumes all in one spot is very neat and organized.

Cons

Overall, I find workable a very handy dandy tool when it comes to viewing potential candidates. The layout itself for each specific person is organized. Navigating throughout workable is quite easy and pretty much self explanatory.

Review Source

PM

Paul M.  
Consultant  
Banking  
Used the software for: 2+ years

### "Great system !"

February 9, 2017

5.0

Very easy to use. extremely easy navigation...

Pros

User friendliness

Cons

Limited features

Review Source

VR

Verified Reviewer  
Chief Financial Officer  
Education Management  
Used the software for: 2+ years

### "Great web-based recruiting tool."

October 1, 2018

5.0

We have hired many people using this platform. It made for a very efficient process.

Pros

Very affordable. Interface is straightforward. Easy to share information.

Cons

Not much; it's a great piece of software.

Review Source

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