# Page 9 | Workable Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Workable the right Applicant Tracking solution for you? Explore 661 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130175/Workable/reviews --- Workable 4.4 (661) [View alternatives](https://www.capterra.com/p/130175/Workable/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 9 - Reviews of Workable ## Showing most helpful reviews Showing 201-225 of 661 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AP Alicia P. Company Management Human Resources Used the software for: I used a free trial ### "All- In- One" January 14, 2025 4.0 Pros Workable allowed my employer to hire and manage payroll on one platform. Cons It is more on the expensive side this is what the company complained about. Review Source Response from Workable Software February 20, 2025 Thank you for taking the time to share your positive experience with our software, Alicia! We're happy that you're enjoying our product. If there's anything specific you love or if you have any suggestions for improvement, we'd love to hear more. Thanks for being part of our community! VO Vallery O. Talent Partner Information Technology and Services Used the software for: 6-12 months ### "Workable ATS Review" September 30, 2024 4.0 Overall, my experience with Workable has been great. I also love how responsive their customer service team is. Pros Job Board Integration: We get tons of organic applicants just by posting jobs through Workable. It saves us time and means we don’t have to pay for extra job boards or sourcing tools. Self-Scheduling: For a team without recruitment coordinators, the self-scheduling tool is a lifesaver. It makes booking interviews so much easier. AI Sourcing: I’m using AI sourcing more and more. Sometimes the perfect candidate is already sitting in your ATS—you just need to find them! Cons I’d love the option to export reports in Excel. The current formats, PDF and CSV, aren’t great for analysis, so I end up having to convert them after downloading Review Source MF Matthew F. Director, Business Affairs Entertainment Used the software for: Less than 6 months ### "Helpful tool for all" March 3, 2025 4.0 Allowed the hiring process to run smooth Pros Very convenient at sorting applicants in a manner that is easy to review Cons the app didn't seem to have the same abilities as the website. Review Source Response from Workable Software March 21, 2025 Thank you for your feedback! We're glad to hear that our tool has made reviewing applicants easier and streamlined your hiring process. We appreciate your note about the app and are always working to enhance its features to match the website's functionality. If you have any specific suggestions, we'd love to hear them at support@workable.com. SA Sanchita A. HR Apparel & Fashion Used the software for: 6-12 months ### "Good software" November 19, 2024 4.0 Like it overall, sometimes can be annoying but usually very good Pros It does a lot of stuff at one place which is good Cons Sometimes crashes and creates problems but usually is fine Review Source IJ Ian J. Marketing Lead Hospitality Used the software for: 6-12 months ### "Great for creating new job descrpitions" December 2, 2024 5.0 Pros Easy to setup job description and its new AI feature is superb Cons If you accidentally move a candidate it was hard to revert that change back Review Source HK Hassan K. Senior Auditor Accounting Used the software for: 1-2 years ### "My Experience With Workable" September 4, 2024 4.0 Pros I like that Workable is a great recruitment solution. From applicant tracking to supporting the hiring process, it is an all in one solution. It is well equipped, effortless to use and affordable too. Cons Workable has made our works easy and no shortcomings. Review Source VR Verified Reviewer Advisor Entertainment Used the software for: Less than 6 months ### "Great tool for ATS" September 28, 2024 4.0 Pros Easy to use and implement along with variety of features Cons The features are a bit scattered and can be worked on Review Source KW Krystal W. Project Coordinator Government Relations Used the software for: 6-12 months ### "Workable Works" September 3, 2024 5.0 Pros Workable streamlined our hiring process and we only had to use one system!! Cons The price was very costly. We did not get the full benefit of all the functions Review Source Tim E. Freelance Writer Writing and Editing Used the software for: 6-12 months ### "Workable A Way in to To Freelance Writing Jobs" August 31, 2024 4.0 Good. Sometimes secure jobs that haven't been listed on specific writing sites are powered by Workable Pros It comes up with some good and left field freelance writing opportunities Cons There aren't that many that spring to mind although maybe it's not so focused on my particular field Review Source TD Tiffany D. Operations Team Marketing and Advertising Used the software for: 1-2 years ### "Great for Remote teams looking to expand" August 27, 2024 5.0 Pros It's great that you can communicate, review, and offer interviews and positions all in one place. Cons I think that the inbox could be a bit more clear. Review Source CD Carl D. News Director Broadcast Media Used the software for: Less than 6 months ### "Workable solutions for hiring!" September 16, 2024 4.0 Overall, it made things easier when searching for good candidates for jobs. Pros Great for recruitment and hiring! Easy to post and search for people. Cons Has a bit of a learning curve getting started. Review Source WL Will L. Talent Lead and Platform Engineer Information Technology and Services Used the software for: 1-2 years ### "Essential tool for mid sized firms " November 14, 2023 5.0 Pros Intuitive, ease of use. Excellent integrations, good customization and automation options. Cons More automisation, more front end customisation. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Tribepad](https://www.capterra.com/p/149593/Applicant-Tracking-Software/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) More suoted to our growth needs with better features. Review Source Response from Workable Software December 25, 2023 Thank you so much for your kind feedback! We truly appreciate your positive review and are delighted to hear that you are enjoying our software. María de los Ángeles D. Responsable de Recursos Humanos Program Development Used the software for: 6-12 months ### "Excelente software de reclutamiento" June 1, 2023 5.0 Nuestro proceso de reclutamiento se hizo menos tedioso y mucho más eficaz. Redujimos los tiempos del proceso de reclutamiento y mejoramos los KPIs del área. Pros Tiene muchas funcionalidades que abarcan la totalidad de cada una de las actividades del proceso de reclutamiento.Sus múltiples integraciones ayudan a automatizar las funciones del departamento de Recursos Humanos.Los múltiples canales para publicación de empleo la hacen maravillosa. Cons Por tener tantas funcionalidades la curva de aprendizaje es considerable, sin embargo, luego se hace muy sencilla su implementación Switched from [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/) Workeable nos pareció un software más amplio y con mayores funcionalidades. Review Source CQ Christian Q. vendedor Marketing and Advertising Used the software for: 6-12 months ### "trabajo real" November 29, 2023 4.0 Pros porque se puede evaluar el perfil y ademas se puede seleccionar a la persona que requerimos para trabajar con el y ademas tener el perfil del candidato y conocerlo al momento rapido y eficazmente Cons lo que no me gusta que tiene que pasar por algunos filtros y es un poco tedioso con el cv esta bien Review Source Response from Workable Software January 11, 2024 Thank you so much for taking the time to provide your feedback. We truly appreciate your honesty, and we're sorry to hear about the challenges you've experienced. Your insights are valuable to us in our ongoing efforts to improve. If you're open to it, we'd love to learn more about the specific issues you've encountered with filtering and viewing CVs so that we can address them more effectively. Please feel free to reach out to support@workable.com to discuss this further. We appreciate your business and the opportunity to improve our service. NC Nancy C. Director of Talent Acquisition & Employee Engagement Marketing and Advertising Used the software for: 2+ years ### "Very Solid ATS, with Some Very Solid Quirks" September 25, 2023 5.0 The product has a lot of potential. I've used several ATS' and do like Workable the best, but the implementation experience is horrible.I feel like the team at Workable has a good product, that could be great - it's just not. Pros The User Interface and Experience is stronger than most of the ATS that I've used. It's highly intuitive with some quirks. My hiring manager's like the ease of use for interviewing and evaluating candidates.The speed of the site and app are also great. I also really like the customization of the careers page. Cons The migration and implementation were a total disaster. The sales team did not explain that I would have to import 19k files from my previous system into a single Excel document on my own. No help was offered, only finger-pointing at my previous system or an offer to upgrade to a higher monthly subscription. I've had several issues come up where I've reached out to Customer Service and was only provided with 1/2 of the solution. I raised my concerns and was met with zero interest in ensuring that I had a better experience with Workable. I've yet to speak with a person who really seems to care about the customer experience now that I am actually a customer.The "people search" function is cool, but there are only 4 filters, so it's information overload. Using AI to create job descriptions is great, but there's no way to adjust the prompt. If you want to look at the candidate's full profile, you can't do that from within a job, you have to open another screen and look at the candidate in the database, outside of the job. The self-scheduling link has confused several of my candidates. When I raised my concern over this, I was told that if my candidates were too stupid to figure it out, I should use that as a barometer for hiring.Like I said earlier, there are just so many strange quirks that could be easily solved. Review Source Response from Workable Software December 25, 2023 Thank you for taking the time to share your feedback. We truly appreciate your honesty, and we're sorry to hear about the challenges you've experienced. Your insights are valuable to us in our ongoing efforts to improve. If you're open to it, we'd love to learn more about the specific issues you've encountered so that we can address them more effectively. Please feel free to reach out to support@workable.com to discuss this further. We appreciate your business and the opportunity to make things right. ST Sofia T. Director of HR Computer Software Used the software for: Less than 6 months ### "Love and hate relationship with this ATS" May 23, 2022 3.0 Not what I expected, although I really like a lot of the features, many I do not and it's very frustrating the lack of support, and the system is not cheap at all, so you do expect much better customer support. I will most likely look for a new system, for next year as it is very unlikely we will be renovating the contract next year. Pros I like that I am able to review candidates from my phone or desktop, that I am able to leave comments and feedback and rate candidates right from the system, and that it has lots of bulk features like emailing in bulk and communicating with candidates via email and text. I also like it that we can post to different countries. Cons The main thing I do not like about this system is that its integration features do not always work, I just found out that although Checkr, a background check software that conducts background checks all over the world is able to do this, it does not integrate fully with Workable as they claim it does, so you can only send a background check request through Workable for US candidates but not for international candidates. There are many things that are not customizable and are easily accommodated with other systems I have used in the past, like the requisition fields. You also cannot store your in-house job description templates in Workable, you can only either cut and paste or use them from Workable job descriptions. The number one thing, I am very disappointed with is their customer support, it is terrible, they take days to answer, although their salespersons claimed that customer support is 24/7, this is not true and it is false information. You do not have 24/7 customer support over the phone, email, or live chat. Phone line, nobody answers EVER, email expect no response or at least a day or 2 wait. Chat is the only way you may have faster service. But their agents are not very helpful nor knowledgeable of the process. I used Paylocity in the past which is not just an ATS but HRIS all in one, and their customer support is exceptional, you always get an answer and anyone that you reach out to is very knowledgeable of the product, Workable can learn a lot from it. Reason for choosing Workable Because they promissed to intergrate with Naukri, Upwork, Checkr and 24/7 customer support. None of the integrations work, and the customer support is not 24/7 and is less than helpful, and very slow to respond. Review Source SS Samantha S. Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Recruitment and HR ATS" February 20, 2023 5.0 Workable is other excellent ATS that I've used. In my experience is a complete ATS with a lot of useful features and very user friendly. It's possible to integrate with other products such as HRIS so the entire recruitment process could be managed from the platform and helps with part of the HR process (contract signature, onboarding process). Pros Workable it's an ATS that allows you to share your candidate information not only internally but also with external stakeholders. if you're an in-house recruiter you can share the process with the hiring managers and manage the entire process with the platform and if you're an external-agency recruiter, the client can give you access so you can manage the cycle and tag the people who's involved in the process. Cons Sometimes you have to put candidates info manually. Switched from [Personio](https://www.capterra.com/p/158622/Personio/) Management decision based on available features. Review Source Lauren C. Operations Manager Real Estate Used the software for: 6-12 months ### "Solid B+" September 20, 2021 4.0 I’m not sure we get visibility on job boards. We posted a position last Aug using Greenhouse and received 121 applicants in 2 weeks. This year, we posted same job through Workable and got 27 in two weeks. I eventually paid to promote on LinkedIn. Pros I can’t believe the scorecard feature wasn’t in the standardized ratings! This is a great feature even though my team doesn’t utilize it enough. Cons Better scorecard- I wish a candidate could have one cumulative scorecard per user where hiring team could score them. Instead, there’s a scorecard for each step of the funnel for each user. If I forget to ask questions in the screen, I can’t just make them empty for the next round, I have to do a whole new repetitive card. You also have to click around a bit to find this and access it. Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Reason for choosing Workable I’d used it before and was familiar with it Switched from [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Greenhouse was too robust and more than we needed Review Source YA Yara A. Human Resources Manager Real Estate Used the software for: 2+ years ### "Helps apply governance and transparency standards during all stages of employment" December 27, 2022 5.0 We have achieved many benefits from using Workable, as it enabled us to access the best experiences that we need directly, as we can publish on various platforms in the way we see fit, and we can receive applications directly, sort them, call candidates for interviews, and manage interviews and evaluations during them transparently. Pros Workable enables us to adhere to governance during all stages of employment, and the smooth and organized procedures enable us to choose the appropriate candidate with full transparency. It's great that Workable integrates with all the different recruitment sites, especially Linked, which simplifies job posting procedures by our team without incurring additional costs. The procedures for receiving and collecting applications are done automatically, where I can extract status reports at any time, which show a summary of the number of applicants, their names, other years, and many other details that can be shown as needed. Workable helps us a lot during the screening of applicants to prepare a list of candidates, as we can exclude those who do not meet the conditions easily, and extract a list of the best applicants. Workable enables us to send acceptance and rejection notices to applicants, and we can also schedule and schedule interviews. It is also great that during the interviews we can create a file for each applicant and include all the documents he submitted with the interview evaluation. Cons As for my experience with Workable, I was able to interact with all the tools easily, and did not face any difficulties. Review Source CL Corinna L. TA Lead Computer & Network Security Used the software for: 1-2 years ### "Simplifies recruitment!" January 17, 2023 5.0 When I joined the company 1.5 years ago, I was working in a chaotic way to deal with managers, candidates and reports which were all over the place. We now have a system that allows us to deliver a seamless experience and track and source candidates. We are still heavily reliant on agencies which we are trying to change but at least we can gather information in the system to keep on top of this. Workable is such a great plug and play method and setting this up was extremely easy and building our careers page worked effectively too. We are able to make changes quite quickly which is great. It is a little expensive compared to other recruitment systems but the AI aspect of the tool is what you need and pay for which is fantastic. Pros We love the simplicity of workable. Our business was dealing with approvals and candidates manually using docusign and our email. It is great that the business have fully onboarded using the system which we use end to end from approval all the way through to offer. It provides a seamless and quick response for candidates allowing us to maintain great candidate and hiring manager experience. Cons We would like a little more super user functionality added within the approval and offer process to tailor it to our business but it does not create much pain. We are a small business that is evolving slowly and trying to build more mature capability in recruitment as a whole. Reason for choosing Workable Because of how intuitive it is and user friendly for recruiters. It allows you to conduct searches in the system for ease too. Review Source TC Tiffany C. Talent Acquisition Associate Specialist Pharmaceuticals Used the software for: Less than 6 months ### "Workable is easy for everyone to use!" August 10, 2022 5.0 Workable has been great. definitely one of the most intuitive ATS that i've ever worked with. It's easy to onboard our hiring managers into the system too because everything is right there for them: clear toolbar, comment, evaluate, and so much more. Pros The customizability of everything that Workable has makes the experience for the candidate so smooth. We can find out what information we're looking for right in the application. Reviewing, sharing, evaluating candidates have never been easier! The timeline tells you all the communication and actions taken with the candidate and the tabs organize the topic so that you can easily see all evaluations at once. Integration with Outlook/Microsoft 365 has made my workflow so smooth as well. Customer support is also SO helpful whenever I have a question, I know someone will be able to help me with it. Cons There are a few features I wish Workable had. 1. while we are able to have the candidate's first name and last name, there is no placeholder for preferred names (Johnathan Smith's first name will always be Johnathan unless we manually type "John" or something else.) 2. A place where we can send a link to a sourced candidate's application instead of creating a separate google doc with their information or filling out the application on their behalf. ICIMS has a way to send a personalized link and login to candidates to see their application + fill in blanks. Reason for choosing Workable ICIMS was soooo confusing. not intuitive. not as clean looking as Workable. Review Source Response from Workable Software August 12, 2022 Wonderful detail, thanks Tiffany. Will roll the preferred name and custom link ideas to product. You're also welcome to suggest them directly in our customer community: https://community.workable.com/ideas . Appreciate your feedback and support! YA Yushawu A. Talent Acquisition Specialist Construction Used the software for: 6-12 months ### "Workable for Talent sourcinng" February 16, 2023 5.0 Overall, workable is wonderful and represents a good assistant to my hiring needs. Pros Workable is definitely what every talent acquisition specialist need for their talent pipeline. its easy to navigate and contains suitable features that are effectively in their functions such as the job posting, candidates profile and application tracking. Cons I think workable has to work more on the interaction between add comments to a candidate's profile and sending them email. It is easy to send emails candidates when actually the intended purpose was to add comments. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Review Source Jessica D. Game Programmer Computer Software Used the software for: 2+ years ### "Recruiting has never been easier and more efficient!" June 14, 2022 4.0 Workable was able to fix a few issues. Excellent work, in my opinion. Online Video Interview and Online Assessment Test services have already been incorporated, and this was undoubtedly one of the tool's most significant enhancements. As a result, when you purchase the ATS, you get both services for free. Pros One of the most useful features of Workable is the ability to take notes at any point along the way. You may use Workable to send and receive candidate emails through the system, including a notifications page that functions something like a telephone. It has several AI integrations. Cons As Workable is still a relatively young ATS that requires updates and a little of effort, reporting and other more complicated functionalities are a bit limited. Workable isn't the best choice if you want a tool that can do whatever you want it to. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/) Workable is an excellent choice if you're a fresh start-up looking for a system that can be used by employees at all levels of the organization. Candidate disqualification is as simple as moving them through the steps of the selection process. One-time templates, such as interview invitations, may also be uploaded and sent automatically at different stages. Review Source Akshay S. Digital Analyst Computer Software Used the software for: 6-12 months ### "Workable HR software : a comprehensive tool with great overall performance " May 12, 2023 4.0 Workable is a powerful HR tool that allows candidate sourcing, collaborate hiring, customizable workflows that leads to streamlined recruiting and better hiring outcomes. However, this software is costly and some users may find it less flexible than they need. Overall, Workable is still a solid choice for businesses looking for an all in one HR solution. Pros Workable helps in streamlined recruiting, allowing the management of job posting and candidate communication all in one place. With Workable, collaborate hiring with multiple team members allows for more diverse perspectives and informed decisions. The workflows are customizable and the screening processes can be automated. Mobile accessibility, integrations with other tools like Slack and Zapier and reporting and analytics is very helpful too! Customer support is also accessible through various channels. Cons Workable pricing is expensive for smaller businesses, especially if they need to purchase add-ons. there are some integration limitations and limited customizations. Somer automations can make the candidate experience seem robotic. I have ran into some technical issues as well. There is limited language support for non-english speakers and the tool's pricing and bill processes are not easy to understand. Switched from [JobDiva](https://www.capterra.com/p/129831/JobDiva/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Jobvite](https://www.capterra.com/p/109268/Jobvite/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Found the other ATS systems more reliable. Review Source Anand J. Program Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Best application to recruitment management!" November 12, 2022 4.0 Very nice application to track and management of hiring. Pros I liked about dashboard and bulk communication. We can easily communicate with candidates from the app and all the data shows in the dashboard in the end. It's very app to track each and every candidates information and communication. Cons Sometimes it stuck in between and we have to start from the beginning though! However, it might be our internet problem too! Rather than we didn't face any problems. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Job Board](https://www.capterra.com/job-board-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.