Who Uses This Software?

Small Businesses, Marketers, Salespeople, Designers, Developers and more!


Average Ratings

371 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • Zapier
  • zapier.com/

About Zapier

Zapier gives you internet superpowers to integrate and automate the web apps you use, from Asana to Zoho CRM.


Zapier Features

  • Dashboard
  • ETL - Extract / Transfer / Load
  • Metadata Management
  • Multiple Data Sources
  • Web Services

Zapier Reviews Recently Reviewed!


When another integration doesn't exist, we go to Zapier to help make our jobs more efficient.

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to have documents (Google Sheets) updated as they happen in real time. If we were to do this manually, there are times that we would need to work straight through the night in order to keep up. Zapier makes that happen.

Cons: There are some levels of Zapier that have limitations on the number of zaps that you can achieve during the month.

Overall: Anything helps with efficiency in a work day is a plus, Zapier does just that. As a company we are able to work more efficiently, with a little bit of help from Zapier. Highly recommend.

Capterra-loader

Integrations of business apps in the most easy way

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The easy to use tool for integration of business apps that bring you time, redirecting your team's efforts in tasks less mechanicals to the growing of the company.

Cons: If you want to gain time, but you could have a developer for a similay price, evaluate carefully this adquisition.

Overall: A quickly way to integrate the Sales pipeline with the CRM for customer service.

Good for integrating some processes

Jun 20, 2018
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: I like the fact that I can integrate some tools that I use but don't have a possibility to integrate them without API knowledge.

Cons: I don't like the fact that some integrations are very limited and that you lose the reason for which you are integrating it. Also, I find it very hard to create zaps when Google Docs are involved.

Capterra-loader

This is a must-have automation and integration tool.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zapier Is the king of integrations. There are so many integrations. And new ones are being added very often.
Zapier helps my apps talk to each other.
My own software has Zapier integration.

Cons: The paid plan is quite on the pricey side. The free and starter plan doesn't Autoreplay Tasks.
There are a few apps that don't work on Zapier platform yet but still available.

Overall: It helps me automate the connections between my apps.

Zapier - combining tasks

Jun 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Zapier is a useful tool for automating processes and notifications from one software to another, making multitasking easier.

Cons: Zapier limits the number of features based on the tier you pay for, so it can only help automate based on how much you can pay.

I use zapier to automate advertising leads to be sent to my sales staff.

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's almost like there's two of me. I am able to delegate a lot of my email work to zapier to automate emails internally.

Cons: Most of the systems I use integrate with zapier, but not everything. I'm sure eventually they will add more integrations.

Overall: I am able to automate emails to my team.

Zapier has allowed me to automate around 50% of my job.

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zapier has a huge collection of apps that you can use in your zaps. I personally use dozens of services (e.g. mailchimp, toggl, gmail, etc.) and never found a task that was not possible to automate with Zapier. If the price is not an issue, start using zapier now (.. you will thank me later).

Cons: Sometimes when you create a zap, it may be nice to test it with the data you want before you enable it, but it is not always possible.

I was able to automate my apps to work together saving me time

Jun 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about Zapier is that they have most of the apps accredited in their platform and the interface is easy to understand in helping you create your desired trigger and action.

Cons: So far I don't see much issues with Zapier, I just hope that they can lower the premium package if possible.

Overall: Helps me automate my apps to work together seamlessly...

What's not to love, works with almost everything and makes life easier!

Jun 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: This software is amazing, links just about everything I have together to make shortcuts so I don't waste time anymore. Genius!

Cons: Some zaps can be difficult to setup and take a few too many steps or not sync correctly. This is all software specific however.

Zapier Connects the Online World

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zapier is an essential tool for our business. I love the way it can connect just about anything simply.

Cons: One issue we've had is that sometimes it can be rather complex to connect certain services but this is kind of to be expected. It's solving a complex issue.

We use Zapier , we love the product as it is designed for the non tech savvy.

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use the product as our integration tool to integrate CRM's with our services. Zapier allows so many clients to automate workflows and does the API grunt work for clients, getting various apps to talk to each other to achieve specific objectives. It is so easy to do with minimal tech knowledge required. We love the multi step 'zaps' that allow us to fully automate multi step jobs! Whats best is there is no coding required.

Cons: Constantly improving their capabilities so it is hard to find any cons. It is such a brilliant tool!

Really great for any automated processes

Jun 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program is great at saving time and increasing your efficiency if you have a lot of repetitive tasks. once you learn the software its pretty straight forward to set up zaps and the long term benefits are great!

Cons: I have only used the free version of Zapier and have found it great, the paid version seems pretty expensive. In addition the user interface was a little bit annoying and hard to get used to.

Has Everything You Want, Including All the Bugs!

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Zapier connects with all 3rd party platforms, not all, but MOST and add more daily. Super positive, they have a simple interface, clean, and walks you through error free connections slowly and clearly. If needing to transfer data to talk to other systems, it's your only open source option outside of custom coding.

Cons: Customer support, higher pricing, lack of data transferring properly in Zaps... Meaning some of my data was left off when it shouldn't have been from the sender to the receiving party. Can't tell who has the problem, or if it is Zapier who loses the data or Zaps in the middle of new data coming in. This is something you should test on FREE Account BEFORE paying to commit if only using this for one or multiple solutions.

Overall: Data from one place to the other fast, not always correct with is a huge minus, but it gets there!

Great push automation

Jun 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are many tools and platforms that you can integrate this with. The user interface is very simple to use, too, which takes a lot of the complication out of this software. Each program that you connect this with has a very nice display that shows you how many "Zaps" were conducted and the last time they were transferred

Cons: It could be a little hard to determine when issues arise - exactly what caused the failures. The only way around this is to totally remove the "Zap" and install it again.

Overall: We use this to create new sales leads to our team by connecting with Google Sheets - allows our team to see new leads and contact them as soon as possible.

Such an awesome tool. Can't do work without it.

Jun 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: We have so many Zapier integrations set up to make our small team function at a high capacity. We simply can't live without it at this point.

Cons: It's getting easier to use, but it used to be quite confusing to set up certain Zaps. This isn't a fault of zapier, but there are plenty of things we wish we could do with certain tools that their APIs simply don't allow for. So that's a bit of a bummer.

Internet. Super. Powers.

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you like IFTTT, then you're going to wonder how you survived without Zapier. It connects nearly everything on the internet to everything else on the internet. No coding. No complex webhooks. Just connect one service up to another, follow the prompts, and build your own set of automations, customized to your business and your needs. It seriously doesn't get any better than this.

Cons: Every once in a while there's a new SaaS that I'd love to connect up using zapier, and its not yet supported. The lowest tier subscription packages also limits you to 20 active zaps at once, which is kind of annoying in theory, but as I haven't hit that capacity yet it hasn't impacted me. When I don't need one automation, I just turn it off in favor of another and I'm good to go - without having to upgrade.

One of the best ways to connect two business solutions together

Jun 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how easy it is to create Zaps. This tool has saved me countless hours of time as I can push data from one platform to another. This is an inexpensive solution to getting around API integrations when one doesn't exist or creating custom workflows.

Cons: Sometimes the integrations aren't able to work as effectively as one would hope. For example, the Pipedrive integration isn't the best, but I think that has more to do with the way Pipedrive built the integration into Zapier. Overall, Zapier is an excellent solution and easy to use, especially for small teams with limited time and resources.

Capterra-loader

Awesome tool to automate tasks

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It amazes me the quantity of different Zapps you can do, with so many differents apps and softwares. It´s really helpful to automate tasks that are the product of an action.

Cons: Even though it has so many integrations, you may think there´s acertain action that can trigger another, but they are limited. Like you may need a form fill to trigger a workflow in another app, but that Zapp only supports emails or certain tasks.

So many features I don't think I've really tapped into this fully.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The majority of things are FREE! It's a breeze to connect different platforms and so far I have had no issues with the "Zaps". I definitely wish I would have known about this sooner. Saves me a lot of time for social media management.

Cons: There are some zaps that I don't fully see the benefit in. It's not a bad thing, but maybe I am just not the right type of person to use them.

Overall: It cross-posts social media across our company's platforms for free!

Capterra-loader

Good solution that covers most automations

Jun 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: saves a lot of time doing what would be repetitive work

zaps aren't too difficult to set up and can be done pretty quickly

Cons: some zaps can be slow

The customizations when integrating zaps

Interface for organizing zaps (integrations) could take some navigating to get used to

Only zaps in one direction

Overall: has most integrations and saved a lot of time

Capterra-loader

Zapier's free version is amazing, but the paid plans are just a *bit* too expensive

Jun 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - thousands of app integrations
- easy to set up
- the free version really is not bad at all. I wish I could have a few more options, but for free, I really cannot complain

I'd highly recommend trying it out, at least. there are so many things that Zapier works with. It is one of those services that I didn't know I needed, but really couldn't live without having used it.

Cons: The paid version (which is admittedly far superior) is just too expensive.

I literally am in LOVE this tool

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First of all, I don't know the name of the CEO of Zapier but whosoever it is I'd like to tell them a BIG thank you from my side for making my life easy with Zapier. They are solving a very big problem in the market right now and Zapier is the by far the best tool when it comes to creating webhooks. Hands down, if you are planning to buy just simply go for it without having any second thought. This is not a paid review but I'm really impressed with the service. :)

Cons: Zapier is a very matured software and I didn't find any cons in the tool yet. For newbies yes it's a little pricey but they justify for what they are charging by providing awesome service.

Excellent tool for integrating and automating things

Jun 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: We've tested Zapier services to improve workflow from one of our internal tools and it works amazingly well, sending emails and making custom actions.

Cons: The free plan could provide more steps for workflows, since we're a small company and it made things difficult to us really test Zapier functionalities.

Capterra-loader

I use Zapier daily to streamline and make my processes more efficient, love it.

Jun 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to get started and to program (Zap) a process you would like to automate. Example as a lead from your CRM comes in then send Google Analytics a goal conversion or put it in a spreadsheet. I like also how you can do some pretty complex transformation and actions on the data being passed from one app to the next one. It's helped our business streamline and cut the time it took to do mundane tasks, we pay for it because it is so helpful.

Cons: Testing can sometimes be difficult depending on what app or action you are trying to set up. The app allows you to test things but sometimes you don't always know what went through or why a zap didn't work.

Overall: It optimizes business tasks and helps us run a more efficient business. We always recommend it to our customers depending on ways they need to take our data and use it. So we've integrated it into our business offering and always recommend it to our customers.

Great idea to link apps up in a user friendly way.

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good Concept, practical application as well. There are other apps out there touting the same capabilities but nowhere comes close to Zapier's ease of use and ability to troubleshoot issues easily.

Cons: Although there is alot of linkable apps, there still arent enough! Needs to expand the app database so that every single app is covered for. Better still, have a feedback channel to capture which are the most popular apps in demand and work on linking those up.

Overall: Automation with ease.

Cool product, company culture needs some improvement

Jun 02, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I really enjoyed using this software to get all my apps working together better. I used it for linking my email and social media sites, so that I could better track personal social media usage and effectiveness.

Cons: I wish customer service and customer culture was a bit better. Throwing free t-shirts out as a way to solve problems only works to an extent.

Automate automate automate. Zapier helps you do that easily!

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The extremely easy user interface that allows me to automate non-value-added tasks is truly amazing. If used to its fullest capabilities you can completely automate a business.

Cons: The paid version is a bit expensive in my opinion, but well worth it in the end. I just wish more companies integrated with Zapier.

Overall: Automation of non value-added tasks.

Capterra-loader

Integrate a lot of platforms, making very easy to share and find information

May 31, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is incredible the number of softwares that they can integrate, you will find almost any good platform in Zapier (CRM, Sales, ERPs, Google Docs, etc.). You can customize the Zaps to send the relevant information from one platform to another and can keep track of your companies KPIs very easily.

Cons: Sometimes they don't have yet the trigger you need to update from one platform to another, for example they can't get more than one person email in Pipedrive and can't get Pipedrive's notes in deals as well. It is not perfect but will help a lot if you use several different platforms in your company.

Overall: Integrate tools like Pipedrive, Google Drive, Intercom and others to consolidate useful information which can help decision making

Makes things too easy

May 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am absolutely spoiled after finding out that Zapier integrates with my Cognito Forms. Now when customers make installation appointments, zapier automatically adds all the information to my installation crew's calendar. Brilliant!!! Saves me ton in time consuming appointment inputs at the end of the day when I plan the next day's route. Easy to setup, easy to make sure all the information is there for my crew and I. Love it!!!

Cons: Haven't found one yet. So far I don't forsee me having any complaints about this software at all. Just wish I had found out how brilliant this was sooner!

Overall: Easy to setup. Saves time on appointment input. Simply flawless. I couldn't find a better pair than Zapier and Cognito forms together.

Integrates and automates just about everything.

May 31, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The good thing about Zapier is that I usually forget that I use it. It's one of those tools that operate in the background of my business and I don't think about it too often. The three things I love most are: 1) it's easy to use for people who aren't as tech-comfortable; 2) it integrates with just about anything; and 3) it's helped me automate processes and save time.

Cons: As much as I love that it integrates with just about anything, that can also be overwhelming. Most of my Zaps have been to transfer email sign up, social media and sales contact info. I just recently realized I can use it to integrate Trello and Google Docs. There are almost too many possibilities to keep up with. (Which isn't really a con.)

Capterra-loader

Great generic connectors for complete integration

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use zapier for establishing integrations with our entire suite of marketing and sales product ecosystem. The connectors are very good and mostly plug and play. Almost all products out there in the SaaS space with open APIs have connectors available on Zapier

Cons: Great product and very little issues with connector performance. Although if volumes of transactions are high the solution can be a little expensive.

Zapier makes life easier

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: Being able to connect pretty much all of the tools I use has freed up a lot of my time that was spent on the more menial tasks.

Cons: If anything, the pricing adds up when you've connected a ton of tools. That being said, the time saved is more than worth the price of the zaps.

Capterra-loader

It makes you Happier!

May 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ability to automate various web apps with eachother so I don't have to manually load information later.

Cons: Not many dislikes other then that they do not have some search features as functions within the Zapier API.

Most complete automation tool

May 28, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Well, it`s a complete automation tool. Have integration with any software you can imagine, and works very well. I used to automate my google sheets, and everything works fine

Cons: In the beginning, it`s complicated to use. The tutorials can be better, the examples more consistent. After you learn, it works like a charm

zaiper is one of the best automated software now a days used by many businesses for easy work proces

May 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: zapier is providing integration with many applications like facebook, zoho crm, google contacts and many other. Use of zapier results in time saving and money saving. You can save a lot of time by creating bots and making your work automated. Like if you want to save a contact in google from the lead added in zoho you can use. zapier bots. They will integrate your zoho crm lead with your google contact account and your contact will be automatically save in phone. No need to do this work manually. Apart from this you can do more with this great software.

Cons: I found this software a quite expensive as compared to other softwares available in the market same features as zapier have.

Capterra-loader

Powerful automated online service

May 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Create automated actions between online services easily.
Availablity of the most popular business apps .
Very simple to use.
Free level of service offered.
No coding skills needed.

Cons: Sometime isn't easy to connect with if you have a problem and you're not sure what you did wrong.
Zapier has limited filter in zap options .

Overall: Creat automated task for social media posting.

Zapier provides integration services for most large and medium software all over the web.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zapier does integration better than any other company I've ever come in contact with. Without their services, I would be losing valuable data all day every day, because almost no one else is doing it, and definitely no one is doing integration as well as they are.

Cons: I have found some weird glitches when running integrations between some software. It's such a difficult thing to say that this is Zapier's fault. There are three platforms involved and if one thing is off the data doesn't get sent.

Overall: Because of Zapier, I've been able to automatically collect event data, donor data, lead data, etc. every day for the last several years. If I had entered this manually it would have cost me dozens of hours. Zapier is invaluable in an arena where thousands of companies need to be able to share data.

Capterra-loader

Best generic integration platform for sales and marketing

May 23, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Have been using zapier connections to put together our sales and marketing organization. Some of the best features.

1) integrations are plug and play
2) almost all SaaS have connectors available (not a single instance we could not find our integration)
3) Support is very good and proactive.

Cons: The pricing makes it hard to scale, we get charged for hits to the connector and usually since rows are very high we at times find the pricing prohibitive. But not many complaints with the product.

Overall: brilliant generic connector for marketing to revenue flow.

Capterra-loader

I love Zapier.

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Do you want to integrate complex systems with a couple of clicks? Zapier is your guy. With a great UI, UX and a thousands of integrations Zapier is the perfect solution to get your systems talking to each other.

Cons: It is difficult for me to think on Cons with Zapier. I haven't found serious issues or shortcomings.

Capterra-loader

Zapier is a really easy tool for CRM configuration; especially for beginners.

May 22, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is the only software I could find that makes Facebook Lead Ad to CRM configuration easy to use and immediately effective.

Cons: For some of the features you have to pay but it is worth the money if you plan to use it with a lot of frequency.

I use Zapier to automate things that aren't natively automated!

May 22, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing is the huge number of integrations that are already built into the system. I'm not a developer so I like that I can set up basic things myself without help from my technical team. One of our primary uses is automated Slack messages from Trello - high priority cards, high risk cards, etc. generate an immediate Slack message to the whole team.

Cons: I do wish it was a bit easier to do more complicated things. Something that I thought would be fairly easy is actually going to require some dev time to set up so it's a low priority task stuck at the bottom of the queue because I can't figure out how to do it myself. Also, I wish their documentation was geared to a slightly less technical audience.

free automations

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: this helped y small business a ton. i was operating very email centric and it automated a ton of manual things for me.

Cons: zapier does a bunch of simple tasks great. but as you lean towards more complexity and get closer to macro type tasks, it will not fair as well.

I've beem using Zapier along with my PT website for over a year

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zapier is great! I am totally not tech savvy and it's been easy and quick to link all my different software to my fitness website for easy funnel processing. I was doing everything manually before and it was taking forever. Zapier has sabee me time and headaches.

Cons: I like the free version best of course (ha) but have grown and now need to start paying for Zaps. It's not that big of a deal but it's the only con I can think of.

Capterra-loader

The gluing agent of automation throughout my whole business.

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I even start. Using Zapier feels like building lego as a kid, only this time it's for productivity reasons and the more you understand it, the crazier you can get. When I select a new software to integrate into the business, having Zapier is a key requirement due to our reliance on it.

Some of the things I've automated:
- Contractor applications (Google Forms, Trello, Slack)
- Daily task cards (Launch27, Trello, Slack, Google Sheets)
- Text Messaging (Slack, Trello)
- Many more

Its important when trying to automate business processes that its providing value, and you're not doing it "for the sake of it". Automate to the point where there are no outlier possibilities then have manual intervention from there until a more robust automation method can push it further.

Zapier has been amazing, is intuitive and has saved us hours and hours per week.

Cons: Can be a little finicky in set up, however I realize this may be an issue with the 3rd party's API rather than Zapier itself. Once it's set up it usually works fine and alerts you if there are any errors.

Overall, no real complaints and documentation is usually pretty good (with some google searching of course)

Overall: Hours saved on productivity weekly. Allows automation of most simple tasks and if you have a notification system set up in Slack then it allows you constantly keep track of the heartbeat of your business. Simply awesome.

I couldn't live without zapier...

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Zapier connects everything to everything else! I love being able to connect typeform surveys to slack to email to drive to everything!

Cons: I've had one or two small bugs, but the support team response really quickly and normally resolve it in one go! Very happy.

Essential tools for tying multiple services together

May 20, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: A really clever idea to improve automation in an organisation. Easy-to-use interface that makes linking up Zaps easy. Many useful and customisable example Zaps.

Cons: The permissions that Zapier requires for the APIs it integrates with are often very close to admin rights--so protect your Zapier login credentials well. A certain amount of creativity is required to come up with the best Zaps.

We use this to connect / sync our many used apps

May 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how this connects / syncs our applications used for our business to keep everything streamlined and eliminate the need to duplicate data repeatedly into each software used. It's also created a space where we are not losing data/clients and sales by them "slipping through the cracks" of each software not communicating with each other.

Cons: There was a longer learning curve to properly implement zapier into our processes than anticipated and some apps seems to sync better than others.

A very useful tool, it lacks a little in UX. price point is high but may be worth it in long run

May 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As stated, Zapier is a very useful too. There's honestly not much to dislike about this tool as it's very functional and can save tons of time, energy, etc. Additionally, for the complicated things that it can achieve, it's very solid, and does the things it is supposed to do every time with out a lot of bugs or other riff-raff getting in the way.

The tests are really beneficial too - it tests your Zap along the way so that you know exactly what it is that's broken, if anything.

Generally, what I like about it is the variety of apps that it integrates with. hands down, it has the most functionality across the web for stuff t

Cons: However, despite all it's benefits, I feel like it could be improved in terms of UI / UX. I'm very tech savvy, and it can still be difficult to use. That would be my biggest "con" for it... I'd like it to be somewhat more straight-forward.

Overall: productivity.

Zapier has helped improve productivity and save time by automating simple tasks

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: We've primarily used Zapier for redirecting lead generation data from Facebook directly to the client we are running the campaign for meaning they have the data instantly and we are not tasked with having to either check this regularly directly on Facebook and then sending the details across manually. There are many more tasks which Zapier can assist with though, even if simply enabling email automation to deal with pesky sales emails! It link with a number of CRMs too to help workflow automation between all the different platforms you use to run teams projects.

Cons: The more automation and tasks you want it to do, the more it will cost in the monthly bill which is usual. Make sure you make the most of the zaps you are allocated to make it as cost effective as possible.

Overall: Saving time and improving workflow by automating everyday tasks and linking laborious manual tasks between your different work platforms.

Capterra-loader

The best way to get all my apps to play nice with each other

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I would say that Zapier runs on magic. How else can you explain the way it gets completely unrelated apps to communicate with each other so seamlessly. I love being able to send leads to different CRMs and other places without having to think about. A daily lifesaver for my sales process!

Cons: Zapier needs a middle ground between the free plan . I often find myself deleting old zaps or refining my process because I refuse to pay that for simply adding a second step to a workflow.