# Page 10 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Zapier the right Integration solution for you? Explore 3051 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130182/Zapier/reviews --- Zapier 4.7 (3051) [View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of Zapier ## Showing most helpful reviews Showing 226-250 of 3051 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use fH fahima H. Consultante Administrative Management Consulting Used the software for: 6-12 months ### "Facilité d'automatisation " September 9, 2024 4.0 Quand j'ai commencé à l'utiliser c'était un peu compliqué mais avec le temps, ça me permet de gagner du temps au quotidien. Pros gain de temps en optimisant les taches chronophages et qui nous prennent du temps et de l'énergie. Cons il faut du temps pour le maitriser et s'habituer aux différentes options d'automatisation. Review Source DS Dipak S. Sr. Developer Information Technology and Services Used the software for: 6-12 months ### "Streamlining Workflows with Zapier" July 31, 2024 5.0 Pros When it comes to integrating different programs and automating tedious activities, Zapier is revolutionary. Its user-friendly interface, which enables you to construct automated workflows, or "Zaps," without any prior coding experience, is what I like the most. You can connect almost everything you use on a regular basis, from email clients to project management applications, thanks to the large library of compatible apps. Because of the pre-built templates, setting up Zaps is simple and allows you to get started quickly. Having routine duties completed automatically and freeing up time for more important work is immensely pleasant. Cons Zapier has downsides, despite its enormous versatility. If you demand more advanced features or a larger number of jobs, the charge may become more expensive. Furthermore, when something goes wrong, it might be challenging to troubleshoot the more intricate procedures. When working in increasingly complicated environments, there is a minor learning curve. Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service. Review Source VR Verified Reviewer CCO Telecommunications Used the software for: 1-2 years ### "Timeconsuming but valuable" August 8, 2024 4.0 The AI assistant to help write your Zaps is good. And it does give you confidence that every platform that's integrated with Zapier has considered how best to link, so what events are triggered and when etc. So overall I still really like it. But it is time consuming Pros Massively enhances the power and potential of all my software and platforms Cons What often appears to be a straightforward 'Zap' (e.g. when this happens do this) is every time more fiddly than you'd appreciate, with something somewhere meaning that it takes 45mins+ to set it up when it seemed you'd get it done in 15mins. It's frustrating, but the end result is still worth it Review Source NJ Nicholas J. CEO Marketing and Advertising Used the software for: 1-2 years ### "Zapier is a Must Have" August 7, 2024 5.0 We’ve been a Zapier client for 2 years and have. Even very happy with the platform and ease of use. Pros Zapier is very easy to use and streamlines all of our agency integrations for our clients. Cons The only con would be pricing which is a bit expensive. Review Source Samuel K. Ceo Logistics and Supply Chain Used the software for: 6-12 months ### "Zapier is efficient, Quick to Setup and has Proven Results" August 1, 2024 5.0 Pros Zappier is a powerful tool that has greatly helped me streamline my workflows and the automation feature has greatly freed our Salesforce by over 90%. Cons sometimes, it might stop running unexpectedly, but logging in regularly helps ensure I catch and address any issues promptly. Review Source Nikita V. Marketing Manager CRM Machinery Used the software for: 1-2 years ### "Market Leader Automatization Tool" July 4, 2024 4.0 Pros It feels that new native integrations are always being introduced to Zapier and some tools that had to be manually managed are now there from the start. We used Zapier on some of our trickiest integrations where other tools as Integromat were not covering us enough. Cons The pricing model is quite expensive and limiting, we have very few users with high capacity requirement, often we ended up paying extra. Review Source ARO Ali Riza O. Digital Media Online Media Used the software for: I used a free trial ### "Easy automation with Zapier" October 21, 2024 5.0 Perfect experience because saves time easily. Pros I like app integration and easy automation setup about Zapier Cons Maybe they can have more features on free plan. Review Source AM Angela M. Owner Arts and Crafts Used the software for: 6-12 months ### "Lovve the Functionality" July 18, 2024 5.0 Pros Integrates with most other software I use Cons Takes a bit of getting used to but once set up it's amazing Review Source Tommy M. Growth Genie Computer Software Used the software for: 1-2 years ### "Become an automation superhero" June 30, 2024 5.0 Pros The absolute ease of automation and integration with no coding experience required. Zapier makes me look like an automation genius Cons Not exactly a "con" but my advice would be to monitor zap usage. You do not want to subscribe to a plan with too many or too few zaps. Although unrun zaps can be processed afterwards so no data is lost! Review Source LP LISA P. Owner Real Estate Used the software for: 1-2 years ### "Zapier Review " July 24, 2024 5.0 overall decent experience, wish if was less complicated to integrate Pros I love that I can integrate so many things with it Cons Sometimes its difficult to get things integrated, complicated process Review Source Miguel Ángel C. Consulter SEO y Full Stack Developer Marketing and Advertising Used the software for: Less than 6 months ### "Zapier: Una herramienta versátil y eficaz para la automatización de tareas y flujos de trabajo" October 8, 2023 4.0 Mi experiencia con Zapier ha sido en su mayoría positiva. Me ha ayudado a automatizar tareas y a ser más eficiente en mi trabajo. Sin embargo, al principio, fue un poco complicado de entender y configurar. También tuve que actualizar a planes de pago para acceder a algunas funciones avanzadas. A pesar de esto, Zapier ha mejorado mi productividad en general y la recomiendo. Pros Lo que más me gusta de Zapier es que hace que las cosas sean más fáciles. Puedo hacer que diferentes aplicaciones trabajen juntas sin problemas, lo cual me ahorra mucho tiempo porque las tareas se hacen automáticamente. También puedo hacer que Zapier me avise enseguida si algo importante sucede, lo que es genial para estar al tanto de todo. En resumen, es una herramienta muy útil para simplificar el trabajo. Cons Lo que no me gusta tanto de Zapier es que al principio puede ser un poco confuso de entender y configurar. Además, algunas de las funciones más avanzadas requieren pagar más dinero. También, si alguna de las aplicaciones que usa tiene problemas, podría hacer que Zapier no funcione bien. En resumen, aunque me gusta, puede ser un poco complicado y costoso en algunos casos. Review Source AS Ashley S. Business Operations Real Estate Used the software for: 1-2 years ### "Love this Software!!! " July 10, 2024 5.0 Pros I love being able to automate tasks across my professional and personal platforms Cons It took some getting used to and building out my work flow to match but, I love it! Review Source AP Akhil P. Student Computer Software Used the software for: 1-2 years ### "Review for Zapier - Automation software" June 3, 2024 5.0 My experience with Zapier has been mostly positive. It has significantly streamlined our workflows by automating tasks and integrating seamlessly with our essential applications. The ability to create custom workflows tailored to our needs has been particularly valuable. While the pricing can be a concern as our needs grow, Zapier's reliability and flexibility make it an indispensable tool for improving efficiency and productivity. Pros What I liked most about Zapier was its seamless ability to automate tasks and integrate with a wide range of applications. This streamlined our workflows, saving us significant time and effort. The reliability of Zapier's automation ensured our workflows ran smoothly, and its extensive integrations allowed us to create comprehensive solutions tailored to our business needs. Overall, Zapier greatly improved our workflow efficiency and productivity. Cons What I liked least about Zapier was its pricing structure, which can become expensive as the number of tasks and integrations increase. While the basic plan is affordable, scaling up can incur additional costs. Occasionally, setting up more complex workflows required more effort and time due to the need to troubleshoot and adjust configurations. Review Source John Epok P. Regional Platforms Lead Telecommunications Used the software for: 6-12 months ### "Simple yet efficient tool for integrations." June 5, 2024 4.0 Overall experience is pleasant as it definitely helped us on most operational automations. We are very pleased that 60% of our manhours are being saved as compared to manually transposing form entries to different platforms. Pros \- AI-based i.e. I can describe to AI what I need and it will recommend Zap formulas - Integration to commonly-used platforms e.g. Hubspot, Google Forms, and Zendesk - real-time notifications on Gmail - troubleshooting section whreby it provides a detailed reason why Zap did not work plus recommendations on how to fix it - community-based support, very agile and very expert on product Cons \- it can be intimidating at first but for someone who has zero experience, you’ll get a hang of it in a few hours of training Review Source Lukas M. CEO Marketing and Advertising Used the software for: 2+ years ### "Zapier is the easiest way to integrate apps to connect data" June 6, 2023 5.0 It is straightforward to start with it, and you can not get lost in the documentation. Pros If two platforms do not connect, Zapier has covered you. With the ease of a few clicks, you will get them working together without needing a programmer. That can save you time and money, which is helpful for marketing or other departments that need to integrate two products. The documentation of Zapier is fantastic and helps you to set up things in the right way. Cons The most problematic is the pricing in the last years. They have increased it as they were going upmarket. Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/)[Boomi](https://www.capterra.com/p/5520/Boomi/) Reason for choosing Zapier Best platform out there with the availability of integrations Switched from [Make](https://www.capterra.com/p/154278/Integromat/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/) Cumbersome API integrations Review Source SL Sam L. Marketing Lead - Products and Services Non-Profit Organization Management Used the software for: 2+ years ### "Robust and user-friendly process automation" June 5, 2023 5.0 Zapier underpins our marketing operations. We couldn't do what we do without it - we are a very small marketing team doing lots of big jobs and providing a "big tech" experience for our members, and it is largely thanks to Zapier. It's easy to learn, easy to use, ultra-reliable and always expanding and getting better. Thanks goodness for Zapier! Pros Zapier knows what you need it for and provides that with no nonsense. The UI is designed for quick access to the core components. Building automated workflows almost feels too easy at first, and the build process itself has built-in error checking. Also - it just works. It does what you ask it to and it very rarely fails. Zapier has been designed with users in mind and it shows. Cons When building workflows, Zapier doesn't always parse the data the way the platform intended. Best example of this is Salesforce, you are dealing with long strings of characters instead of the human-readable version. Review Source VR Verified Reviewer CEO Consumer Services Used the software for: 2+ years ### "If your Online You should be using Zapier or your missing profits to your business and brand." July 13, 2023 5.0 Pros I love the fact that it has so many apps that you can intergrate for your business and make the process automated its a must have for any business owner. Cons There is not much I can say that I don't like at least I can't think of anything right now Zapier does so much already. Review Source Jose S. Project Manager Chemicals Used the software for: 2+ years ### "It is the best software to master the art of business automation." May 28, 2023 5.0 Without a doubt, there's nothing that things more to us than great work administration, we overseen to move forward our workflow by optimizing the time we contribute in each extend, in this way expanding work efficiency and making each day much simpler for everybody. We moreover overseen to make strides our relationship with customers, efficiently computerizing the whole deals and customer service system, progressing client dependability and accomplishing distant better; a much better; a higher; a stronger; an improved">a distant better commerce objective. Zapier has great integrative and a great work administration robotization framework, including different work zones and making a single, efficient environment. Zapier permits us to include usefulness to our frameworks that are not overwhelming on notices, additionally ready to exceptionally effortlessly pass data between frameworks and diminish manual workflows. Pros I adore how Zapier includes a bunch of pre-built integrative that make it simple to make custom workflows, I can interface all of our frameworks together and make "slack bots" to inform individuals approximately certain things, whether it's overhauls to a pivot table I've made or triggers an upsell for a CSM straightforwardly to your slack. Zapier makes a difference pay attention of the dreary modest errands that got to be done on a day-to-day premise, coordinating with numerous other apps we utilize in our company, and is simple and instinctive to utilize. Zapier could be a device that coordinating everything, putting together a single bound together framework where it is conceivable to mechanize each and each errand and oversee each single angle of work from this central base. It is conceivable to coordinated it with numerous other apparatuses, such as Basecamp, which gives us a furthermore within the control and control of commercial assignments, as well as Zoho CRM to accurately visualize the creation of joins with our clients and the administration of large-scale deals. It contains a decently total and accurately planned board so that each work we have to be do is completely conceivable. Cons I wish Zapier had more branching rationale so I might make a web of alternatives with if/then explanations, additionally I wish there was a straightforward way to ask extra activity things or make them myself. Some of the time I'm a bit pigeonholed in activities, and it'll add some clutter to a destroy since I need to take a indirect strategy, I too wish I may combine a few steps to decrease the clutter as well. It can be a bit costly, it would be decent to have much more available installment plans in terms of charging for operations, on the other hand it would be perfect in case they moved forward the speed of integrative, I have often found myself in circumstances where I cannot coordinated accurately and I ought to contact client benefit to assist me illuminate it. Review Source Kalina B. Freelance Luxury Goods & Jewelry Used the software for: 6-12 months ### "Zapier, feeling at Ease" September 7, 2023 4.0 Overall experience is great. I'm so happy this app. Is available for many people to use for their business use. Pros I would say the best features of using Zapier would be The ability to use API, Workflow management that saves time, and third party integrations That have a range of different automations for many people. Cons I didn't really have anything that I didn't like about zapier. I was a little skeptical When first trying out zapier But it didn't take long for me to Understand how the app works and I have really come to like zapier in general. Review Source Paula G. Engineering Project Manager Machinery Used the software for: 2+ years ### "Great for doing low-code or no-code integrations and automation." August 9, 2023 5.0 Zapier includes every type of integration a business may require. If you're utilizing numerous tools to develop your product, it's critical to have them all talking to each other. We have done numerous automations and connections across many platforms using a safe service like Zapier, which is very beneficial with data transmission and GDPR. Using Zapier is far superior to any human procedure. Passing data from online forms to various databases and backends is incredibly efficient, reducing laborious copy and paste and significant work for personnel. Pros Creating a Zap is straightforward and relieves much of the everyday work of planning meetings and transmitting or confirming data, letting users to instantly connect several systems together. It saves time through automation and is simple to use. It is also information security friendly and can be utilized on a variety of platforms. We were able to automate Salesforce, ActionNetwork, Slack, Email, and Airtable; it's an essential tool for more complex automation (beyond native Airtable automation, for example), and I particularly like the simplicity of debugging with the Zap feature History. Cons Some app endpoints are quite restrictive, requiring you to construct a Zap for each piece or account you wish to automate; for those automations, we still have to write bespoke code. But what truly irritates me about Zapier is how pricey it is in comparison to its competitors, and customization options can often be limited within the connections. Review Source DJ Devin J. Admissions and Advancement Education Management Used the software for: 2+ years ### "Help your data end up where it needs to go" February 12, 2024 5.0 I was able to observe someone's Zap, which gave a pretty decent picture of how things are setup. I setup a new one from scratch for a new software integration, and after some experimentation was able to get it working well. This experience was enough that later on I was able to further improve both the new zap and my existing zaps to save time and manage our workflow more efficiently. Pros Zapier is free for a certain volume of tasks each month, after which you can pay to increase capacity. The free amount is still substantial enough for a lot of basic data importing/exporting from different sources. If you are using it to bring things into a single database from various programs/sources, you can configure conditions and have the data reformatted to fit what it needs to look like. Cons It can take some getting used to, the basic setup may be daunting at first. Once you figure it out things are great, but it may take some searching or experimentation to find the data you're looking for or get the correct process going. Review Source VR Verified Reviewer Marketing Manager Non-Profit Organization Management Used the software for: 2+ years ### "I don't typically give 5-star reviews, but this is a strong 5-star review!" June 12, 2023 5.0 Overall, I LOVE Zapier and will be setting it up again for my (new) current business. It's easy to use, cost-efficient, automates your life and saves you so much time. Plus there are not many software/apps that don't integrate with Zapier. Pros Zapier is amazing. You're able to integrate with most apps and software and then automate it to how you want. You can do so many different automation - more than you can even think of. You can set up data from one app to go into a Google Sheet automatically. You can have emails automated to go into your task manager. You can create a to-do list with any data. You can automate your business, your life! I used it for websites, Calendly, Social apps, to-do lists, excel sheets/Google Sheets, etc. etc. etc. More than I could name. It's pretty inexpensive for all it does and all the time it saves you. Cons The only "downside" to Zapier is just setting up the Zaps. Depending on what you want to be automated, it may take some time to map the integration. But once you set it up, you're good to go! I would recommend checking it weekly to make sure the Zaps are still accurate. Sometimes you change a setting in an app and it changes the map of the integration. A lot of times you just need to re-map the integration and you're good. Overall, I love Zapier and there are not many cons. Alternatives considered [Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/) Reason for choosing Zapier Cheaper, faster, and more integrations are available. Review Source KF Kevin F. Finanzberater Financial Services Used the software for: I used a free trial ### "Top Preis Leistung!" July 30, 2024 5.0 Pros Einfache Einrichtung! Leicht verständlich und nutzbar in Kombination mit KI Automationen. Cons Man braucht am Anfang etwas Zeit um rein zu kommen. Aber das ist überall so. Review Source Thomas B. CEO Information Technology and Services Used the software for: 6-12 months ### "All in one tool to Integrate with no-code any workflow in seconds!" June 12, 2023 4.0 Very positive as it was a breeze to get up and running. We could prototype new works flows and execute without the need of our IT team. Pros A powerful low/no-code automation tool that seamlessly integrates our disparate systems, apps and tools together. We have been able to go from idea to prototype in seconds instead of utilising expensive IT time. It significantly reduced our manual tasks and processing and freed up key stakeholders time for more strategic tasks. Cons The price is quite expensive when you start to automate numerous business processes. Therefore, we only use it for top of funnel lead generation as you can quickly eat through the "credits" in each package. Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) Reason for choosing Zapier The interface was intuitive and ease for our team of no-coders to use. Review Source Souvik G. Graduate Engineer Trainee Automotive Used the software for: 6-12 months ### "Zapier - A new innovation in the Intergartion Domain" April 17, 2023 4.0 The overall experience has been pretty amazing as it has helped me automate a lot of my daily tasks and thus helps me save more time on doing monotonous tasks and more focus on the important thinking part of my job. Pros It makes multi app complex integration at the touch of a few clicks and thereby helps you save a lot of time and money by saving a lot on the backend coding segment Cons The integrations are not customizable as per user preferences and the community can be improved a lot for the same purpose. Additionally the pricing can be decreased as in my opinion its quite expensive Alternatives considered [Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/) Reason for choosing Zapier Zapier had more trusted reviews and the varied integrations it offered was a big green flag Review Source Similar Products Featured ## Related categories [iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.