# Page 11 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Zapier the right Integration solution for you? Explore 3051 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3051)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Zapier

## Showing most helpful reviews

Showing 251-275 of 3051 Reviews

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Reviewer's Role

Length of Use

Frequency of Use

Fernando C.  
Cofounder  
E-Learning  
Used the software for: 2+ years

### "Integração para aplicações"

November 7, 2022

5.0

Eu uso o Zapier para integrar diversos processos entre diferentes aplicações. Uso muitos webhooks para disparar automações e uso o zapier para fazer a integração via webhook. Para quem é desenvolvedor talvez isso seja besteira, mas pra quem não é, o Zapier ajuda demais a vida. Tenho bots que me avisam quando coisas importantes acontecem na operação. Por exemplo, toda vez que tem uma venda, o Zapier envia uma notificação disparando uma série de fluxos. Sem o Zapier eu não conseguiria fazer isso a não ser que contratasse alguém para integrar as várias plataformas que uso. Ele é super fácil de mexer, com poucos cliques você integra tudo o que precisa.

Pros

Ele é muito fácil de usar, me ajuda demais a integrar diversos apps e aplicações. Em questão de minutos consigo integrar dois softwares e fazê-los se comunicar

Cons

Difícil falar o que não gosto. O app é excelente. Pra dizer que não tem nada, eu diria que só se ele fosse mais mais barato do que já é.

Review Source

Marie Jeanne E.  
ceo  
Internet  
Used the software for: 6-12 months

### "zapier is the best tool in terms of automation of web tools."

August 4, 2022

4.0

zapier has allowed me to save my time and to better focus on my clients...

Pros

What I liked most about this software is its ability to automate web applications to make us more free.

Cons

what I liked the least is that zapier is less expensive considering all the service it gives us.

Alternatives considered

[Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)

Reason for choosing Zapier

I chose zapier to better reconsider my work time and better focus on my clients

Review Source

BR

Boomer R.  
UX/UI  
Internet  
Used the software for: 6-12 months

### "Easy to use"

September 8, 2022

5.0

My overall experience with zapier is good although I wish that it was more affordable.

Pros

I think the best part about zapier is that there was no learning curve to being able to use it. At first, I was intimidated by attempting to connect third-party programs and move data around; however, after 30 minutes of guiding myself through the process became easy.

Cons

What I like least about zapier is the price. I think that the price that I have to pay for using zapier each month is cumbersome and taxing. I wish there was an easier billing option for when I run out of Zaps in a particular month.

Review Source

AM

Ayelen M.  
Analista de Marketing  
Computer Software  
Used the software for: 6-12 months

### "Una poderosa herramienta de integración para crear automatizaciones"

May 17, 2023

5.0

Mi experiencia con Zapier es muy buena, es muy competitiva en características, funcionalidades y precios. Me parece una herramienta fundamental que hace que otras plataformas sean mucho más eficientes por medio de integraciones.

Pros

Es muy fácil de usar y simplifica mucho los flujos de trabajos al poder realizar automatizaciones sin necesidad de estar manipulando APIs. Todas las plataformas que uso tienen integración con Zapier, realmente es una herramienta fundamental para optimizar la productividad.

Cons

Son pocas las veces que no encuentras la integración que estás necesitando, pero puede suceder en casos extraños.

Reason for choosing Zapier

No encontré nada igual a Zapier, me parece una herramienta muy competitiva.

Review Source

DS

Djordje S.  
Client Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Zapier - all your integrations in a zap"

October 10, 2022

5.0

Pros

As a company that uses many different platforms, has many different clients and struggles to fulfill all of their needs, it is crucial to have a great integration system with ETL and tons of 3rd party integrations. Zapier covers this, and allows for a bit more over that - extended API and custom workflows creation.

Cons

While its pricing isn't that bad, if you're running couple of integrations at the same time, the amount tends to increase beyond what you'd expect. It would be great if there was a better "scaling" pricing option.

Reason for choosing Zapier

It seemed like a more wholesome solution and it fit our needs.

Review Source

PE

Pius E.  
Founder  
Internet  
Used the software for: 1-2 years

### "Zapier Review"

April 12, 2022

5.0

There are a lot of ways that a solo product developer or a team can benefit from Zapier. When using a lot of tools to build your product, it's important to get them all talking to each other to ensure everything runs smoothly. Zapier makes this possible in such a simplified way, that I don't even need to know how to write code. Zapier was a life-saver for me not only in terms of saving a tonne of time and money but also in keeping everything running smoothly between all the services I deploy for my app.

Pros

Zapier enables you to create Zaps step by step. The steps to follow to create an automated workflow - a "zap" as Zapier terms it - are so easy to follow even for a first-time user. At each step of the automation, you get to test if everything is working smoothly before you proceed to the next step. This is very helpful because you get to troubleshoot in real-time as opposed to trying to find the issue after you have deployed your zap and it's not working as correctly.

Cons

You cannot collaborate on the professional plan, by adding a team member to the same plan. To do this you need to upgrade to a higher ticket plan of about $300 per month. This is quite expensive when you are just starting out, and you need everyone to work together to move the workload. On the professional plan, you get pretty enough from Zapier, except for adding another user.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

Reason for choosing Zapier

Having started out with Zapier and then later tried Automate.io, and Integromat, I found the most value and performance for my use case with Zapier. All the apps I use are integrated on Zapier, and connecting them is a lot simpler than on other platforms.

Review Source

BJ

Beatrice J.  
Consultant  
Human Resources  
Used the software for: 6-12 months

### "About Zapier"

July 3, 2023

5.0

Pros

Zapier offers a vast library of supported apps, allowing users to connect and automate tasks across a wide range of popular applications and services. This extensive app integration makes it easier for users to streamline their processes and automate repetitive tasks by integrating their favorite tools within their workflows. Also, Zapier provides users with a high degree of flexibility and customization options. Users can configure their workflows by defining triggers, actions, and conditional logic, tailoring the automation to their specific needs. This flexibility allows users to create personalized and complex workflows that align with their unique requirements.

Cons

While Zapier offers a user-friendly interface, some users have found it challenging to create complex workflows with advanced logic or data transformations. As workflows become more intricate, users may require a deeper understanding of Zapier's capabilities and more advanced configuration options.

Review Source

Mehandi I.  
Sales & Marketing Automation Expert  
Marketing and Advertising  
Used the software for: 2+ years

### "Most Genuine Review for Automation Software Zapier"

March 30, 2022

5.0

Problems which I am solving with zapier are:- 1) Daily manual tasks like uploading files from email to Google drive, copying data from WordPress forms to google Sheets, CRM, Email Marketing tools etc. 2) Helping my clients solve their complex problems and making it easier for them by saving them time. Benefits 1) Zapier Makes me happier. 2) Making money by solving clients' problems and helping my family.

Pros

Thinks which I like about zapier the most are as such:- 1) Ease of use. 2) Value for money. It starts at just $20 only. 3) More than 3000 applications can be integrated. 4) Flexible Plans. 5) Almost every industry can use it. 6) Path Feature of zapier. 7) Inbuilt features of zapier like - filters, delay etc.

Cons

There is barely anything that I like least about Zapier. I like everything but there is one thing which they can improve is the area where we design our workflow, If they can create something similar to make.com formerly known as integromat.

Alternatives considered

[Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[Make](https://www.capterra.com/p/154278/Integromat/)[Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Zapier

I have chosen zapier because it is a pioneer in the industry and very easy among all of them with over 3000+ integrations which is not available anywhere else.

Review Source

Cassandra C.  
Owner  
Graphic Design  
Used the software for: 1-2 years

### "Zapier: The Power of Automation at Your Fingertips"

April 19, 2023

5.0

Zapier is an amazing tool that has completely transformed my workflow. It's so easy to use and it can automate so many different things. Zapier has saved me so much time and effort and it's allowed me to focus on more important things regarding my business. I highly recommend Zapier to anyone who wants to automate their business processes. Overall, I'm just incredibly impressed with it. It's definitely one of them more powerful tools that I've used that has made my life so much easier.

Pros

What I love most about Zapier is that you can connect thousands of apps which means you can automate almost any workflow. This alone saves hours that can be used towards more productive things. I also love the fact that it's extremely affordable. There's a free plan that includes 100 tasks per month and paid plans just started $19.

Cons

The one downside that I have found is that, while I love the fact that a free plan is offered especially for small businesses such as myself, it's also kind of limited, especially if you tend to need to automate a lot of different tasks.

Review Source

VR

Verified Reviewer  
Marketing Coordinator  
Construction  
Used the software for: 2+ years

### "Zapier: Automating Away The Busy Work That Slows You Down"

November 2, 2022

5.0

Zapier probably saves each employee at the company I work for several hours each week by doing simple tasks for them. It is a huge boost to productivity and lets us use time more efficiently.

Pros

The main draw of Zapier is the automation that it offers. It allows you to set up instant communication between different apps, software, and programs. This allows you to avoid having to deal with a lot of the simple or repetitive tasks that find their way to your desk.

Cons

Certain programs have trouble integrating with Zapier - for example, JobNimbus, another program that we use, has an issue where Zapier cannot see custom fields, thus we cannot use Zapier to its fullest potential. This is a known issue in the other program, however be aware that Zapier cannot see/edit all of the data in every program.

Review Source

JSH

Joseph S H.  
Programming  
Fund-Raising  
Used the software for: I used a free trial

### "Automate Your Workflows with Ease: A Comprehensive Zapier Review"

July 10, 2023

5.0

The truth about, one angle I like least about Zapier is that sure high-level elements and combinations are just accessible in more costly plans. While the freemium model is perfect for essential robotization needs, getting to further develop usefulness might require moving up to a paid arrangement. Notwithstanding, it's critical to take note that Zapier's evaluation is serious and the worth it gives frequently legitimizes the expense for the people who require the extra highlights and reconciliations.

Pros

In short, what I liked most about Zapier is its seamless integration capabilities. Zapier allows me to connect and automate workflows across a vast range of applications, making it incredibly versatile and adaptable to my specific needs. The extensive app library, user-friendly interface, and reliable performance of Zapier have truly transformed the way I work, saving me time and boosting my productivity.

Cons

So, one angle I like least about Zapier is that sure high-level elements and combinations are just accessible in more costly plans. While the freemium model is perfect for essential robotization needs, getting to further develop usefulness might require moving up to a paid arrangement. Notwithstanding, it's critical to take note that Zapier's evaluation is serious and the worth it gives frequently legitimizes the expense for the people who require the extra highlights and reconciliations.

Review Source

Rudolph R.  
Managing Director  
Real Estate  
Used the software for: 1-2 years

### "Get tasks completed in a ...well Zap with Zapier."

April 17, 2023

4.0

It replaced personnel. Or at least the time it would have taken us to do certain tasks were greatly reduced.

Pros

How the app integration helped us grow without having to do much. It allowed my company to automate so much work and save us hundreds of hours.

Cons

I think it could have been a little bit better priced. Depending what you need to do it can get costly for a small business.

Alternatives considered

[MuleSoft Anypoint Platform](https://www.capterra.com/p/275022/Anypoint-Platform/)[Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/)

Reason for choosing Zapier

This was recommended to us by a friend. I was happy with the choice.

Review Source

Brianna M.  
Founder  
Computer Software  
Used the software for: 2+ years

### "Supporting Our Business Automations Everyday"

October 18, 2022

5.0

Fantastic--super helpful keeping our client forms, cloud storage, and project management boards organised.

Pros

Fantastic integration solution. We absolutely had to find a way to automate most of our business backends--especially when onboarding new clients and setting up new projects. Zapier integrates with most (if not all) of our existing platforms--we it was super easy to connect each and get it up and running quick.

Cons

It's a very easy to use no-code solution--however, if you struggle to understand new technologies you may want to reach out for support to get it set up and running. If you'e familiar with other no-code tools, you'll be good to go from day one!

Review Source

Alejandro T.  
Bachelor of Digital Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Zapier the best application integrator"

December 20, 2021

5.0

As a digital marketer, I use many applications that I cannot keep an eye on all day or manually pass information from one application to another and I also need all the data to be synchronized. Zapier makes my day easier, connecting the applications that I use, it executes tasks automatically according to the rules that I establish. I love it helps me save a lot of time and money by hiring programmers.

Pros

Zapier changed the way I deal with applications and tasks. What I liked the most is the automation of work processes, another of its advantages is that Zapier includes a large list of applications to connect. Also that the Zaps are only executed with a filter rules. The user interface is nice so that anyone with basic knowledge can use it without the need to hire a programmer.

Cons

The negative aspects of Zapier is that at the beginning it is difficult to take advantage of Zapier, due to the learning curve, the free version is very limited (the number of 'Zaps and applications), also something that I did not like is the customer support that sometimes does not provide solutions.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

Reason for choosing Zapier

Facilidad de uso, precio, documentación y catálogo de aplicaciones.

Review Source

CHARLES BOAMPONG K.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Awesome Workflow Automation and App Integration Tool"

November 16, 2023

5.0

Zapier is a versatile tool with a broad range of integrations and automation capabilities, making it accessible for users with varying technical expertise.

Pros

Zapier has flexibility in handling data from different sources simultaneously.

Cons

Users may need to carefully configure Zaps to handle multiple data sources effectively, and this process can be complex for some users.

Review Source

Elena T.  
Teacher  
E-Learning  
Used the software for: I used a free trial

### "Improving Workflows with Zapier"

December 20, 2021

5.0

This automation tool helps to connect web apps and services. It is appropriate for personal use, as well as for teams (no matter their sizes). Even the basic plan allows you to choose which apps to combine and suggests how to use them interchangeably. The most popular ones, functioning inside Zapier, are Gmail/Google Drive/Outlook (for emails) or Facebook pages/Instagram/YouTube (for marketing). Following two simple steps, trigger and action, you can automate any process between the platforms you use. Moreover, you might start multiple actions with one trigger and get complex workflows. This is the most impactful feature of Zapier, in my view. In addition, there are filters to control the flow. The customer support is excellent. I had some issues activating one of my Zaps; the personal advice I received was timely and accurate. Also, the Outline panel provides tutorials for each step of creating new Zaps and facilitates the process.

Pros

You can tailor each automation to your business needs (Reporting, Marketing, HR, Customer or Tech support). There are premade workflows- Zap templates. You may use them directly for repetitive tasks or personalize them. Via Formatter, you can convert data into any preferable format- texts, emails, or phone numbers. Businesses might use this information to make spreadsheets of clients' contacts adding scanned business cards automatically (Contact+, Google Sheets, Excel). The SMS tool built into the platform will help you with file management: to download email attachments, to create documents from templates for new projects. Zapier can also facilitate task management: to inform the team on progress, to add assignments to your to-do list. You might share content through social media or automate the monitoring of your channels by keeping track of views, comments, and reviews via apps. Also, you may share events and promote your work across platforms automatically (Eventbrite, Facebook, Splash). Then add the data from emails and registration links to your CRM, answer the inquiries from potential clients, and make them buy your products or services.

Cons

Some apps might be used as both trigger and action, such as Office 365, Google Calendar, WordPress, and YouTube. Others can be only a trigger (Pay Pal). But there is a third group that cannot function on their own (e.g. LinkedIn). In these cases, activation only happens with other apps as triggers (Facebook or Twitter), which may be considered a drawback.

Review Source

VR

Verified Reviewer  
CX Manager  
Internet  
Used the software for: 2+ years

### "Save your time, go Zapier "

February 7, 2023

4.0

I love the fact that you can use Zapier for so many different things that at one point, it becomes for you a reflex to think "Zapier" whenever someone is telling you about a new annoying task he has to do. You can automate your entire life, from personal usage to professional day-to-day tasks that take you a lot of time. I'm using Zapier for waking up in the morning, collecting data, fulfilling reports, sorting my emails, sending automatic answers, publishing on social media, creating music playlists... and that's just 10% of it.

Pros

What really shines with Zapier is the ease of use, making it very accessible even for non-techie people within your team. After a quick training, they will be able to help themselves with basic automation without having to ask IT support every 10 minutes. Also, the variety of OotB integrations is impressive, there are literally just a few blank spots where you can't find what you were looking for, almost ready-to-go.

Cons

The ease of use is also a disadvantage for Zapier: since it has a lot of OotB integrations and it's designed to be used by everybody, more technical people who like to build complex apps on their own will be easily frustrated and go to the competition for more freedom. Also, if you plan to do intensive usage of the tool, you will be quickly limited and need to buy a more expensive plan to fulfill your needs. Free version is okay for personal use, but the tool's scalability is not the best on the market.

Switched from

[Make](https://www.capterra.com/p/154278/Integromat/)

At one point Make is far more complex than Zapier, it has more capacities but I realized I didn't need them all, and the simplicity of Zapier makes me happy.

Review Source

Miguel D.  
Desarrollo de nuevos negocios  
Marketing and Advertising  
Used the software for: 2+ years

### "The automation platform with most apps, actions and triggers"

October 13, 2022

5.0

Zapier is a tool that makes your life easier, it is the most expensive of its kind but it may be worth depending on the case, for me, Zapier is the only platform that supports Airmeet and Fusioo which are very important for my business.

Pros

Easiness to use, this is really a no-code tool. The number of apps they support, there are some apps that can only be integrated with Zapier.

Cons

The price, Zapier is the most expensive solution out there. The free account is very limited. No free zaps, every automation counts on your monthly quota.

Review Source

TS

TONY S.  
Managing Director  
Apparel & Fashion  
Used the software for: 2+ years

### "Automating Business Processes without technical skills."

August 6, 2020

5.0

When a customer visits my website there are multiple entry points, for example signing up to our newsletter, or opening up a user account, or buying a product. Zapier allows me to differentiate between these different people and set up specific tasks for each class of consumer. This completely automates the process, which saves me a very large amount of time. The fact that I can also make changes to flowcharts on my own is pretty amazing. I am extremely happy with how it manages my tasks, and lets me know immediately if something has stopped working, so I can see what has caused a bottleneck.

Pros

One of the biggest challenges for me as a business owner is the fact that I need to outsource a lot of technical issues to developers which end up costing me a lot of money. Every time I need to change something, it costs even more. Zapier puts me in control of managing my business flow processes. I can link leads from multiple social media sources directly into my own CRM software, send out text messages and welcome emails to new clients, all automatically. If I need to change something, I can do it myself in a few minutes. Zapier has literally saved me and my small business thousands of dollars in development.

Cons

The learning curve on Zapier is not as easy as they would like you to believe. They've introduced a new format which is supposed to make it easier, but it's actually made it more difficult because it is now harder to see the flow diagrams. Support is fantastic if you do get stuck, and they're always willing to help - but it did take me about 2-3 weeks before I felt comfortable developing flows (what they call Zaps). Another issue for me is the change in billing structure. They used to have a pay-as-you-use model. Their new payment models make it seem like Zapier is now cheaper than it was before, but it actually works out a lot more expensive.

Reason for choosing Zapier

I chose Zapier because most of the people in my business community also use Zapier. For me it meant that I could ask my community for help if I got stuck. However, this was hardly necessary, because at the time, the flow processes were easy to understand, and their Support systems are extremely helpful.

Review Source

VR

Verified Reviewer  
Vice President - Digital Marketing  
Financial Services  
Used the software for: 2+ years

### "The BEST tool out there for automation & sending data ... wherever! :)"

March 6, 2018

5.0

For data-driven businesses who use a large number of SaaS products .. or any software with an API really...which is... I would hope all of them... ;) , Zapier is an absolute no-brainer. Never again (when selecting new software to purchase) do we have to worry "Oh, well it doesn't integrate with {{insertOtherSoftwareHere}}, so we can't use it until their dev teams builds it for us". You have full control over what data goes where, how it should be formatted, and all the tools you need to test & optimize that "data transport" over time. Further, the automation possibilities are nearly endless. Want to kick-off an email whenever someone completes a training-video on your site? (without having to rely on client-side javascript tagging): easy with zapier. Want to test out a new e-commerce solution, but don't want to deal with having two sources of product-fulfillment? easy, just send the order data to your existing ecom platform with zapier, and centralize all the fulfillment there. the possibilities are infinite, it just comes down to having at least one person who is savvy with either Javascript (Node.js) or Python if you want to do more "custom" things beyond the built-in apps (which ... is still a lot). Can't recommend enough.

Pros

1\. highly flexible & customizable: if they don't have a pre-built integration with a tool you use, you can easily build your own using their built-in webhook, webhook listeners, and "code" blocks. does require a bit of coding experience, but once you or your team build a few things / experiment & figure it out.. it's an absolute game-changer. 2. you'll think "what would i do without this?" ... that's the hallmark of a great software, and Zapier is without a doubt one of the top 3 most important tools for our business. if you want to be data-driven, the first step is getting the right data to the right places. Zapier enables you to do that EASILY. 3. reliable. i've only had about 2 - 3 "outages" in my zaps since i started using the tool, and they were all due to edge-cases that my custom-code steps didn't handle properly. Zapier gives you a nice debugging / testing interface and allows you to search back through every single "zap" that your account has sent over time... and step through them to sort out what the issue might be.

Cons

1\. pulling in "test data" when building zaps - this is one thing that really annoys me... when you're creating a new Zap, and Zapier is "testing the step" that you just set up, it only pulls the most recent "event" that matches what you're doing. Now, this is OK in most cases, but if you have a zap that needs to handle a few different situations "conditionally" ... then it stinks. for example, say you want to build a zap that sends your sales team an email every-time a Stripe charge of over is processed. Well, if the most recent charge in Stripe (or the most recent 3 or 4, etc.) are all lower than, then your test will fail. That's a very contrived example, but ideally, Zapier would allow you to search through past events for the app that you're trying to "zap from", and CHOOSE the appropriate test event. Minor gripe mainly will only impact those who want to build more complex/complicated zaps.

Review Source

Saira Y.  
Automation  
Computer Software  
Used the software for: 1-2 years

### "Saira's review on Zapier"

April 15, 2022

5.0

Business management and social media management are easy due to zapier automation. It gives wonderful services and productivity tasks.

Pros

I love automation, when zapier gives the functionality to do processes automatically and save time, I really enjoy it. Zapier is very easy to use and to build the workflows. Time and effort savings are the biggest pros of this software.

Cons

There is almost nothing for cons, everything is best within zapier, working smoothly and awesome.

Review Source

AS

Aimee S.  
Director  
Alternative Medicine  
Used the software for: 2+ years

### "Saves time, super easy to use, always getting better"

September 15, 2022

5.0

I used Zapier for a long time and then other software platforms began to offer their own integrations I started using less of Zapier and using more of the integrations that were native to software. However, every time I go back to Zapier I always find new ways to connect the software that I am using and it is always worth my time to go there and to read their case studies and participate in all of education that they have because I feel like all the time I invest in learning about automation benefits me & saves me time and energy in the end.

Pros

What I love most about Zapier is the sheer number of applications that I can automate. I don’t think there’s any other tool that provides what Zapier provides. So what I love about it is just is it central function is so helpful in every way. I’m also always learning more and I always feel like I could be adding to these Zaps that I currently have.

Cons

When I first started using it there was a learning curve. But once you get used to creating a zap it works the same way every time and now I find it really easy to use.

Review Source

Pratham S.  
Mean Stack Developer  
Staffing and Recruiting  
Used the software for: 2+ years

### "Transitions from one app to another are seamless"

January 24, 2023

4.0

It simplifies my job by automating the process of delivering Facebook ad leads to myself and my teammates, as well as simplifying our ability to contact our clients. Data transmission from web forms to various databases and backends. Many of the applications I utilised did not have native integrations, so Zapier filled in the gaps.

Pros

After you've played with it for a while, it's pretty simple to grasp. I especially appreciate how simple troubleshooting is using the Zap History tool. It generates recommendations depending on the platforms you currently use, and I appreciate that it is constantly expanding its software portfolio. We utilise Willo for video interviews, and Zapier automatically pulls information from the backend into Google Sheets. Every time we produce a new invoice, it syncs with our Airtable base to keep track of our projects.

Cons

The most inconvenient aspect is remembering to update my automation when I alter ad forms, but that is my only gripe. Because certain app endpoints are quite limited, you must build a Zap for each item or account you want to automate. The training that is supplied is also not very useful, therefore I had to learn from one of my coworkers who trained me. It may take some time to figure out where you went wrong during the procedure.

Review Source

Khalid A.  
content writer  
Education Management  
Used the software for: 6-12 months

### "swiss knife of AUTOMATION - Zapier "

October 6, 2022

5.0

My overall experience with app/software/SAAS can be summed in the follwing points: A. The given app/software/SAAS has been solving the following business problems : - helping in two different firms to work together - automation f backend, google sheets, webhooks and mailjet. - facebook and google leads at one place - helping to connect google forms with facebook - posting of key events B. i have been able to realize the following benefits with the help of the given app/software/SAAS : - allowed to doe recurring task efficiently - allowing syncing of google drive with gmail attachments easily - overcame our limited engineering resources - helping us in integration of multiple platforms - triggering new actions and assessing incoming data.

Pros

i found the following features as most impactful: - leads sheets aligned with facebook and google sheets - automation of all tasks - works as personal assistant for reminding about zoom meetings and calls. - no technical knowledge required to handle it - affordable and cost effective Yes the product is quite easy to use for: - universal integration with all apps - real-time working speed - easy builder to use - work without creating complicated API codes. - workflows can be created easily Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

Cons

I found the following features that were either missing or could be improved: - integration of leads forms - enhancement of number of tasks in all plans - no free trail of freemium features - video training manual needed I found the following features or aspects of the product that are difficult to use: - to add functionality costs increases - limited to 75000 tasks only - lot of scope in improving collaboration aspect - more instruction on usage of app needed - error creating zap difficult to troubleshoot No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

Review Source

María A.  
Director de marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Esencial para flujos de trabajo"

January 31, 2023

5.0

Tras la configuración de varios Zaps, la herramienta funciona perfectamente y aporta datos en tiempo real.

Pros

Zapier es una herramienta fundamental para todas aquellas personas que trabajamos con muchos softwares y necesitamos ahorrar tiempo.

Cons

Tiene un precio algo elevado para lo que ofrece, bajo mi punto de vista.

Reason for choosing Zapier

Era el que mejor solución daba y más posibilidades ofrecía.

Review Source

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[iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/)

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