# Page 12 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Zapier the right Integration solution for you? Explore 3051 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3051)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Zapier

## Showing most helpful reviews

Showing 276-300 of 3051 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Josh T.  
Graphics Manager  
Printing  
Used the software for: 1-2 years

### "Zapier has been one of the best and biggest game changers for our business"

May 17, 2023

5.0

My experience with Zapier has been great. It meets so many of my needs. It makes my job so much easier by taking so many important details off of my plate (and off of my coworkers' plates). When something goes wrong, the customer support is ACTUALLY HELPFUL! That's so rare these days. But Zapier has managed to have a good customer support who actually looks into issues, finds the problem and addresses it. I am extremely happy. We purchased Zapier for my 9-5 job, and I plan to purchase a plan for my own side-business once we've grown large enough for it to make financial sense. Zapier is a game changer for businesses.

Pros

The thing I like most about Zapier is that I am able to automate all the boring tasks I used to do manually. It can do almost any of those things - whether it be gathering information and sending it out in an email or in a Slack channel, or assigning a task to a particular person, or sending us an alert about a client requesting a revision on a proof, or any number of other things. Zapier allows us to automate it all, AND it makes sure that nothing slips through the cracks (which used to happen if one of us got too bogged down and missed an important detail). Zapier makes our lives easier and it protects us from basic human error.

Cons

I'll be honest, I'm struggling to think of what I don't like. I think the main things I haven't liked are not Zapier's fault - like the way certain other apps have chosen to integrate (Dropbox will only let me work with my personal folder, not my Teams folders, really??) But that's not Zapier's fault. That's Dropbox's dumb fault. I guess something I don't like is that I find it confusing to understand where my tasks are being used. I think I eventually figured it out, but it was a little confusing and could be more user-friendly. I also found some of the error notifications confusing because it provided a link, but then I couldn't figure out what the error was or why it existed. I had to contact support. But support was super helpful, so that ended up being fine.I don't like that if I go to edit an old zap, it sometimes makes me have to run the trigger test again and then click through all the earlier steps before I can fix or set up a step later in the zap. But that's not a huge deal. It's just a thing I can think of.All in all, I don't really have a lot that I don't like.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Zapier

Zapier had more integrations than the others, and it had the integrations we needed. Also, the user experience was better and just easier to use.

Review Source

Jeremy D.  
Lead Designer  
Media Production  
Used the software for: 2+ years

### "Zapier Is Essential for Business Automation & Promotion"

April 8, 2022

5.0

I use Zapier to expand Mailchimp's capabilities, creating automations like "Send new Gumroad customers to "X" Mailchimp funnel". It's extremely powerful, but still fun and easy-to-use for a tech novice. Highly recommended!

Pros

To say that Zapier is easy to use seems almost like an understatement. You will feel like a tech wiz after you set up complex email automation with a few clicks! And it's shocking how much power you get at the free level.

Cons

As with all modern tech apps, you have to get used to the proprietary lingo, like "Zaps" and "Transfers". But for most users, it's easy to jump in and make some very useful automations.

Alternatives considered

[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Zapier

Zapier is simply more powerful, with a more intuitive dashboard.

Review Source

Deni H.  
Freelancer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Automate your work and achieve success."

October 26, 2022

4.0

Kind and makes it easy for me to facilitate my clients with all work requests that must be completed without too many revisions.

Pros

Integration that can reach thousands of software, making it easier for me to complete my freelance services without doing repetitive work.

Cons

The price to consider if you want to get all the capabilities of Zapier.

Alternatives considered

[ZigiOps](https://www.capterra.com/p/189181/ZigiOps/)[LeadsBridge](https://www.capterra.com/p/152361/LeadsBridge/)

Review Source

VR

Verified Reviewer  
Web developer  
Marketing and Advertising  
Used the software for: 2+ years

### "Zapier > Great product, over priced"

August 14, 2023

5.0

The product is great - it's a shame that it has been turned into a cash cow.

Pros

Great product that is easy to use. It is a general standard for a lot of online services to link into Zapier, where you can then link out to other services. It makes API use simple and understandable for non-tech users.

Cons

The pricing model of the recent increase is a drastic move from the previous model. To go from £16 to £200 a month is a jump I can't afford. I now use direct API access or alternatives and have closed my Zapier account.

Review Source

BC

Blake C.  
Owner, Head Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best “Set and forget” option on the market"

August 12, 2023

5.0

Overall, zapier has been a wonderful addition to our squad. From managing our personal productivity, to managing the business, there isn’t a part of our business that is untouched by zapier.

Pros

I love that we are able to automate small tasks that can quickly build up to time-consuming machines. We use Zapier to automate our social media, run reports, manage our to do lists, manage our calendars and so much more!

Cons

The setup can get confusing, as there is an integration for just about everything. Finding a way to make it all flow smoothly and correctly can be time consuming, but it’s time that is necessary. One mistake can lead to a process bottleneck.

Review Source

AB

Alberto B.  
Freelance  
Telecommunications  
Used the software for: 2+ years

### "Mejora del trabajo para un desarrollador de software"

November 8, 2022

5.0

Magnífica. Muchas horas de trabajo y quebraderos de cabeza ahorrados.10/10

Pros

Ahorra muchas horas de trabajo. Ese es el principal objetivo de esta herramienta, y sin duda lo cumple.La facilidad con la que se integran flujos de datos entre herramientas y permite almacenarlas en Google Drive es magnífica.Una herramienta 10/10 indispensable para cualquier trabajo, especialmente los que se basen 100% en software como los desarrolladores web (mi caso).Aunque conozco casos de empresas de logística que también utilizan Zapier con gran éxito.

Cons

No hay mucho que decir en esta sección.El precio podría ser mas bajo y la documentación mayor. Pero es por poner algo, por que como está ahora está bastante bien.

Switched from

[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Zapier trabaja con mas herramientas de software diferentes.

Review Source

ED

Eugene D.  
Project Manager  
Food Production  
Used the software for: 2+ years

### "Zapper makes out apps talk to eachother"

October 9, 2022

5.0

An excellent product that has taken our company to the next level technologically. The integrations we use have saved us countless hours.

Pros

I like the interface and dashboard most. It works quickly is designed well and is very intuitive. Everything I need to manage all of our integrations is in one place.

Cons

With a large number of integrations sometimes it becomes difficult to know which one is where on the list.

Review Source

JC

Johnny C.  
associate  
Computer Software  
Used the software for: Less than 6 months

### "An Affordable and User-Friendly Automation Solution"

January 31, 2023

4.0

Zapier solves workflow automation, app integration, data management & collaboration problems

Pros

Zapier's key features are automation, integration, and ease of use. These features allow businesses to streamline their workflows and connect various apps, making tasks faster and more efficient. This software has a significant impact on businesses worldwide by reducing manual labor, improving collaboration, and boosting productivity.

Cons

Zapier's customizability and the limited number of available apps for integration as potential drawbacks of the software. These limitations may not be suitable for businesses with more complex workflows or specialized needs.

Review Source

Sharma B.  
Review for Zoom Video Webinars  
Design  
Used the software for: 2+ years

### "Review for Zapier"

February 4, 2023

5.0

Pros

Wrike is a project management and collaboration platform designed to help teams of all sizes improve their productivity and efficiency. With its user-friendly interface and powerful features, Wrike enables teams to plan, organize, and execute projects with ease. Whether you need to manage tasks, collaborate with team members, or track progress, Wrike has you covered.One of the key features of Wrike is its customizable project templates, which allow you to create and reuse project plans with ease. You can also track tasks and projects in real-time, and receive notifications when deadlines are approaching or when changes are made to the project. Additionally, Wrike integrates with a wide range of third-party tools, such as Google Drive and Trello, to streamline your workflow even further.Wrike is a great choice for businesses of any size looking to streamline their project management and collaboration processes. Whether you're working on a small team or managing projects across multiple departments, Wrike has the tools you need to stay on top of your work and achieve your goals.

Cons

One of the major criticisms of Wrike is that it can be complex and difficult to use for those who are new to project management. The learning curve can be steep, and it may take some time to become fully proficient with all of its features. Additionally, some users have reported that the app can be slow and unresponsive at times, which can be frustrating when trying to manage projects.Overall, while Wrike does have some useful features, it may not be the best choice for everyone. Those who are looking for a simple, straightforward project management tool may find it to be too complex and unwieldy, while those who need a more robust solution may find it to be too expensive. As with any app, it's important to consider your specific needs and requirements before deciding whether Wrike is the right choice for you.

Review Source

CM

Chris M.  
Program Director  
Education Management  
Used the software for: 1-2 years

### "I feel like a magician when I use Zapier"

September 1, 2023

5.0

Extremely positive experience automating tasks that previously required substantial manual time and effort. Zapier has made our operations smoother and more efficient.

Pros

Zapier has been a game changer for our nonprofit organization. It is easy to use with a No Code approach. Within minutes, I was able to set up automated workflows to integrate our donor management CRM, email marketing, AirTable, Google Calendar/ Gmail, and other platforms. This has freed up valuable time and resources allowing us to focus more on our core mission. Zapier's drag-and-drop interface makes it accessible even for those without coding skills and streamlines various aspects of our operations in an incredibly user-friendly way. I am a huge fan!

Cons

This is not Zapiers fault, but as I've gotten used to being able to make magic happen between apps, there are other apps I'm not able to integrate with or occasionally apps that do have integrations but not ones powerful enough to do what I want them to. For example, we use Dialpad as a shared phone number, but Dialpad can't forward text messages to email or Slack.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

Reason for choosing Zapier

I had previously used a plugin that listed Zapier as an integration, so I had a bit of experience with it. When it was time to do more integrations in our organization, Zapier was a natural choice.

Review Source

Ibrahim B.  
internal auditor  
E-Learning  
Used the software for: 1-2 years

### "Zapier: the Magic Tool that makes work to flow uphill"

August 28, 2022

4.0

This tool is very important to me because it saves me time, eliminates errors in doing repetitive tasks. and thereby creating more wealth for my Company.

Pros

Streamlined strategies: Boiling down human involvement to simply the vital touchpoints helps your group better prioritize tasks and recognize what’s virtually essential. Duplicative work is left out. There is no app or service that Zapier cannot integrate with. it does not have to create any complex API codes It is very ease to use.

Cons

There is no collection of videos to teach people on the way to use Zapier The costs needs to be increased only as the number of tasks available increases to create value

Review Source

SP

Stephen P.  
freelancer  
Consumer Services  
Used the software for: 1-2 years

### "Workflow automation for everyone"

February 14, 2023

5.0

Zapier is a popular and reliable tool for automating workflows and integrating different apps and services. It provides a user-friendly interface, a wide range of integrations, and excellent customer support, making it a valuable tool for businesses and individuals looking to streamline their processes and save time.

Pros

Zapier is a powerful automation tool that allows users to connect different web applications and automate tasks, which can save time and increase productivity.

Cons

Some users may find Zapier's pricing structure to be expensive for their needs, or they may experience occasional glitches or errors in the automation process.

Review Source

Sam B.  
Partner  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Zapier is the tape the holds everything together"

February 22, 2022

5.0

As a business owner of a small company, I consider myself the boss, implementor, and janitor of all of our online systems. It is always me, and me alone dreaming up ways I can implement Zapier to make our company run more efficiently. It is also always me cleaning and fixing everything that breaks. I mentioned in my title that Zapier is the tape that holds everything together. I don't know how my business could operate without Zapier, but I also know, thetape is not indefinitely secure. With roughly 15 complex automation that each has over 10 triggers/actions, I need to maintain at least one automation every month. This is not a huge deal, but when Zapier is the highway for all applications, it can be tedious to clean up the messes and identify what was missed while things were down. Having said that, this con is well worth the pros. If I hired a developer to custom code each automation I have, I am guessing the total cost would be well into the 5-figures (USD), and then hundreds a month to maintain it. So Zapier is well worth the cost. I have used Zapier for over five years, and I can confidently say my capabilities grow every time I dream up a new implementation. I am not a coder, but I am tech literate. I can follow basic tutorials, pull information from community forums, and modify it to what I need. But the second I need custom code that I can't copy/paste, I am forced to ask for help. With my experience level, I can set up some pretty impressive things to Zap.

Pros

With the number of software integrations, Zapier is almost as limitless as your imagination. The support network, community forums, and Youtube videos allow for one with no experience to implement some pretty powerful integrations quickly. The support is great, and will sometimes help fix your problem, and always show you where to look. Overall, the more advanced you are with regards to coding or following tutorials, the more you are able to do with Zapier.

Cons

Support is hit or miss, with regards to someone holding your hand. Don't get me wrong, I am always satisfied with the support, but sometimes they go above and beyond, and other times, they just give you enough information to help you diagnose the problem. Their website is odd whenever you are logged in. If I open a new window, sometimes I need to login again.

Review Source

DM

Daniel M.  
SEO Specialist  
Internet  
Used the software for: 2+ years

### "Automate everything in one single dashboard!"

January 19, 2022

5.0

I think Zapier is great to start with. They offer a free plan to test it out. You do not need to know how to code to use the user interface, and it's pretty easy to use. The process of setting up zaps is actually very exciting since everything is simplified. The interface is clean and the software delivers on its promises quite well. So far, no problems have arisen.

Pros

It's a very user-friendly program that enables automation in an efficient manner. It also offers a wide range of options. I enjoy using the pre-made zaps a lot. They have helped me find automation that I did not know I needed. There are a lot of available features in Zappier, and it seems that if there is an application with an API (not sure if all apps are required to provide one), then you are likely to find it there. The monthly newsletter is typically packed with ideas of what to set up, which might sound silly, but I enjoy reading it. I guess I'm an Automator myself, so that could explain it.

Cons

Sometimes, understanding the technical elements can be difficult. My time is often consumed with the process of figuring out how to make something work. Zapier will not solve all of your issues, there are some that you will need to solve on your own. Many of the things I have tried are simply not effective. This may be the fault of Zapier, or it might be the fault of the individual apps.

Review Source

Mohamed E.  
Compliance Analyst  
Consumer Services  
Used the software for: 6-12 months

### "If you want all apps in one basket and one medal so its Zapier "

December 25, 2021

5.0

My experience with Zapier is great ,I was worried about using several apps but with Zapier it collects all of these apps in one screen and decrease work efforts and decrease manual work

Pros

The best I liked in Zapier is all Zapier features, Zapier considered Keychain or basket of apps ,It gives me the accessibility to add several apps into 1 screen and can be accessed easily, beside ability to automate sending reminders and mail templates, The best thing that all.of these actions doesn't require coding and writing various scripts but it can be done easily

Cons

Through my usage of Zapier I didn't found any critical issues , But I noticed that some apps.when integrated doesn't integrate with all app features

Review Source

AG

Anuj G.  
Review Provider  
Computer Software  
Used the software for: 6-12 months

### "Automation getting easier than ever with Zapier"

August 4, 2023

4.0

Overall its good...I check it often as my work really gets very automated...which helped me in many ways ...A affordable manager for my websites i can say...compared to others....has good features...Genuinely one should go for it..(if wants to go a little easier with managing their websites,,apps,,bussiness)

Pros

First of all, features like task management...workflow config....built very nicely by the Zapier team ..really helped me to ease my work..as it gets hectic for me sometimes,,,using Zapier from last year found it amazing....task management feature helps in automating my workflow and easy to customize with their editor tool...workflow config..helped to perfectly manage other sites as well without traditional coding ways(boring sometimes) ...had saved my money little bit...Different from other Sites giving same service's..their's a alot of features useful Its real-time notifications are good..Dashboard true user friendly...and other ones i haven't used very much..

Cons

There support team sometimes take long time to solve issues...but its okay...Real time notifications should needed improvements in future for better bonding between team .... Dashboard can be more easy to understand for new users..

Review Source

Aline Christine M.  
Marketing assistant  
Executive Office  
Used the software for: 2+ years

### ""Streamlining Our Workflow with Automated Tasks""

May 19, 2023

5.0

Zappier helps me track leads and potential customers, automating tasks related to managing contacts, forms, invitations, etc. It also helps me manage sales by automating tasks related to creating quotes, invoices, payments, discounts, notifications, etc.

Pros

1.Automation of repetitive tasks: Zapier allows applications to be connected together to automate repetitive tasks, which saves time and increases productivity. 2. Integration of many applications: Zapier is compatible with more than 2,000 different applications, which makes it easy to integrate several tools and make them communicate with each other. 3. Flexibility and Customization: Zapier offers plenty of customization options to tailor workflows to their specific needs.

Cons

1.High cost: Zapier's paid plans can be expensive for small businesses and individuals. 2. Limitations on free plans: The number of possible workflows and integrations is limited on free plans, which may be a constraint for some users.

Alternatives considered

[Workato](https://www.capterra.com/p/148729/Workato/)

Review Source

BM

Barb M.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Wayyy overpriced."

November 28, 2022

1.0

I am a long-time Zapier user waffling between paid and free for a number of years. Most recently, I moved to a paid subscription because the apps I use were able to connect. Many of my zaps only need to run once a day or even once a week and when I selected "instant trigger" they would run 100's even 1000's of times per day. For example, zaps that were to check new calendar appts were not just checking new, but going back months and years and checking old appts.When I contacted Support I was told they would only run when triggered. I had to increase the price of my plan because of the false triggers. During the time I stayed on a paid subscription, I contacted Support a number of times and found their support to be very lacking (compared to 5 years ago). Support was not able to understand my issues, resolve them or explain why a trigger was running 1000s of times per day and more importantly find a way to stop them.I moved to another app because the pricing was much better (read: way cheaper!) and support was able to resolve issues. Overall, I found Zapier wayyyyy over priced.

Pros

Zapier connects to almost all of the apps out there.

Cons

Overpriced.Poor support.Support not able to resolve issues tied to zaps over-running.

Alternatives considered

[Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[Make](https://www.capterra.com/p/154278/Integromat/)

Reason for choosing Zapier

App availability.

Review Source

JD

John D.  
Sr. Data Analyst  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Zapier for ETL"

September 8, 2021

4.0

Zapier has helped solve problems and reduced the need for engineering resources to automate jobs and processes. Zaps can be managed and implemented by anyone with little to no dev experience which democratizes the ability to streamline work. I imagine a product like Zapier become more prevalent in large organizations as we move towards "self-serve" ETL automation.

Pros

The most important feature of Zapier is the ability to connect into any data source and automate jobs. I have yet to run into a data source that I need that Zapier does not support. The jobs rarely if ever fail and when they do, you are immediately notified. We have a success rate of over 99.9% with all of our company zaps. The setup is a set and forget setup which enables quick integrations and saves countless hours of engineering bandwidth to automate jobs and processes.

Cons

The only complaint I have about the zaps is in one type of integration, there is a lengthy URL appended to the Zap which is a little annoying but not a deal breaker. I have tried to remove the URL from the rest of the information being sent with no success. However, the zap is still highly utilized by team members so we have learned to ignore the lengthy URL.

Review Source

JLM

Jerra L M.  
Stylist  
Consumer Services  
Used the software for: 2+ years

### "Benefit your business from Zapier's massive app integration capacity"

March 19, 2024

5.0

Before settling with Zapier we compared it with its alternative and it made it to the top of our list as the the supreme workflow management tool. We are glad we invested in it. We have reaped a handful of benefits such as achieving a streamlined workflow, saving us the time we manually performed operation, boosted business efficiency and overall drive of growth.

Pros

Finding the right workflow tool can be an extreme sport but once you set your hands on Zapier you look no further. It is a no code easy to use platform that is well designed for easy navigation. It's implementation and configuration process is effortless because of its flexibility and customization capabilities. We utilized it's free trial plan for deep training for it comes with all the core features which enabled us familiarize with the tool. Kickstarting the creation of Zaps for automation using the highly customizable prebuilt templates that allows us to tailor them into our needs was quick and ideal. Zapier connects all our apps to form a perfect knit for workflow management, communication between and data management between these apps. These saves us the hustle of performing repetitive tasks manually soo we are able to focus serving our clients other that administrative tasks. Zapier keeps on upgrading it's features and everytime they do they unlock new possibilities and ensure we users don't miss on any technology

Cons

The upgrades paid plan is a bit costly especially for small businesses

Review Source

Mike K.  
Online Marketing Concultant  
Marketing and Advertising  
Used the software for: 2+ years

### "Ever needed to connect application together with simple tasks? Well Zapier is here for you then!"

October 27, 2022

5.0

I've had a good experience with Zapier. It's been helpful to me because it connects different programs together so that they can work together. For example, I can have new blog posts automatically added to a spreadsheet for easy tracking. It saves me time and makes my workflow more efficient. The customer support team is also very helpful and responsive when I have any questions or issues. Overall, I highly recommend using Zapier to streamline your processes and improve productivity.I also use it to tracks SEO keywords from multiple sources in 1 spot :)

Pros

What I liked most about Zapier was that it allowed me to connect different applications together. This meant that I could automate certain tasks and make my workflow a lot smoother. Additionally, their customer support was extremely helpful and responsive whenever I had any questions or issues. Overall, I highly recommend Zapier to anyone looking to streamline their processes and increase productivity.

Cons

I didn't like that Zapier could only connect to listed applications. I also found their user interface to be confusing and not very intuitive. However, I do appreciate the automation capabilities it offers and the customer support team was very helpful in solving any issues I had. But even then most tasks could be created!

Review Source

PX

Phill X.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "This site saves me HOURS"

February 11, 2023

5.0

In a word seemless this software does so much and each time I think of automating something and if it’s possible it always is.

Pros

This software is a very powerful bit of kit. I use it to completely automate my admin and session tracking. The ability to customise anything is amazing and I will only select IT products that zapier supports.

Cons

Nothing it’s great! Would not be without ktt

Review Source

Stefany B.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Point and Click Automation "

September 22, 2017

5.0

Decrease in errors from inside and outside of the company on paperwork Increased productivity due to faster dissemination of vital information. Lower cost to operate. Fewer humans needed to handle the office.

Pros

There are almost too may pros to mention. Office automation in my number one requirement and Zapier makes it easy and fast. All of my software can now "talk" to each other to handle tedious and time consuming tasks. Contractors, clients and employees can enter data into front-end forms and everyone gets the right PDF for their needs on the other end. I am still finding new uses as my company grows. The mail parser offered by Zapier is magical! You choose the information you want pulled from email list and the data is added to your database or any app you have connected. The daily and weekly update emails are scraped for the important parts, all the data is extracted to the apps that are most valuable for the company. As this data is time sensitive, not having to wait for a human to do it keeps us ahead of the curve. The multi-step addition was right on time. Now I can move data to a number of apps in seconds. Overall, Zapier has made it easier for my agents to follow the rules. Paperwork is submitted digitally, leads are disseminated automatically saving time between the client calling and getting a return call. Zapier just saves time and keeps errors to a minimum. If you are control freak like myself, you NEED Zapier.

Cons

Some of the multi step process are not intuitive to create. Support is very helpful but I feel there might need a small interface update that could make it easier to understand.

Review Source

TO

TERI O.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "The missing link "

July 30, 2024

5.0

Pros

Zapier is the glue that holds some of the most labor saving automations together. It helped send personalized notes to sponsors and filled in the gaps where a tiresome task used to be.

Cons

The set up takes a little time. It is worth while, but expect it to take time to save time.

Review Source

SD

Stefano D.  
Owners  
Retail  
Used the software for: 2+ years

### "Streamline Your Workflow with Automation"

May 24, 2024

5.0

My overall experience is very positive, By automating repetitive tasks, Zapier frees up valuable time for me and my team, allowing us to focus on more strategic activities. This boost in productivity can lead to significant improvements in overall business efficiency.

Pros

We do have an online store and , Zapier is a powerful tool for anyone looking to streamline their workflows and increase productivity through automation. Its extensive integrations, user-friendly interface, and flexible pricing make it accessible to a wide range of users, from individuals to large enterprises. We are a small enterprise and was an excellent cost-benefit ratio.

Cons

Although Zapier is user-friendly, creating complex multi-step Zaps with conditional logic can still require a bit of a learning curve. Users might need to spend some time experimenting to fully leverage its capabilities.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

Reason for choosing Zapier

After an attentive evaluation we found Zapier more interesting for us and easier to use than the other products.

Review Source

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