# Page 14 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130182/Zapier/reviews --- Zapier 4.7 (3049) [View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of Zapier ## Showing most helpful reviews Showing 326-350 of 3049 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NB Naomi B. Student Leader Education Management Used the software for: 2+ years ### "Effortless Workflow Optimization with Zapier" May 12, 2024 5.0 Zapier is marvelous and it is the best platform that I have worked with so far. Pros I like the way Zapier simplifies automation, connecting your favorite apps seamlessly. It's a time-saving powerhouse for streamlining workflows. Cons Zapier is the best and has no downfalls. Review Source Gregory A. Head of Product Defense & Space Used the software for: 2+ years ### "Powerful, intuitive platform that returns your valuable time by automating tasks" November 14, 2018 4.0 Overall, we've had a great experience with Zapier. As a small company, any time saved by automating manual tasks is incredibly valuable, and Zapier has saved us hours upon hours of time by automatically moving new files from one location to another, automatically updating spreadsheets upon form submissions, automatically tweeting something following a new blog post, and lots more. I've personally used Zapier for almost 6 years now and I've found it to be incredibly valuable. Pros Zapier's two most powerful attributes are the platform's ease of use, combined with the number of products & services they've integrated. Zapier's workflow for creating "zaps" (automations) is incredibly intuitive; you start with the "trigger" step, then end with the "action" step. Given the number of services that they've integrated with, the possible combinations are almost endless. We've used Zapier to automate a number of tasks & workflows at our organization, and it's saved us a tremendous amount of time. Cons Zapier's mission to integrate as many different services as possible has added a tremendous amount of value to their offering, however a side effect of this strategy is that occasionally, some of their integrations can be rather shallow. In other words, for products and services that aren't used by a significantly large number of users, Zapier might only offer 3 "trigger" options out of a possible 5, which can be very problematic if you need one of those missing two triggers in order to start your workflow. Review Source Kevin O. Small Business Owner Retail Used the software for: 2+ years ### "My Personal Secretary, Messenger, And Promoter!" June 29, 2022 5.0 I found Zapier a couple of years ago while looking for an automated helper to post to social media, mainly, while I was busy designing new designs, writing and updating product text fields, and couldn't really afford ads. That is where Zapier stepped in. It seamlessly promotes whatever I tell it to the way I tell it to when I tell it to. And in that technically savvy process, it helps me sell! It helps me sell, that is the golden ticket! Pros It is really easy to set. I use the fee verso=ion at present but it is perfect for my small business. What I like about it most is that it has helped me make money. Cons ALl software,, to me, has their issues but I can not think of anything noteworthy at my level to even mention. Review Source Janosch F. Human Resources Consultant Human Resources Used the software for: 2+ years ### "A powerfull door opener" December 3, 2019 5.0 Encountering and getting to use Zapier really was an enlightening experience. There have been a lot of occasions on which I run into a wall before I knew about Zaps. Although it might scare of some people on the more sceptical side I must say, I am a convinced and excessive user of Zaps and would recommend anyone who is considering tools to look for Zapier integration and check which additional doors this opens. Definite recommendation. Pros whenever we evaluate a product for use, be it internally, be it for use with a customer or a team wether or not it is integrated with Zapier has made a great difference. Zapier manages to open the door for many many tools we would not have considered as standalone solutions, but with Zapiers easy and quick integration we are able to combine best-of-breed tools into robust, custom-tailored, specific, effective solutions for scenarios and - most often - also solve side cases in the same run. ZAier makes it easy to connect Applications on API basis and actually makes the "lets make tool A talk to tool B whenever C happens" reality. Also, there are already many so called "Zaps" (integrations between applications) in place that fit many common usecases. For example - I can create the Stub for an Offer in my accounting solution automatically whenever I move an Opportunity in the sales-pipeline to the "offer" stage. Things like this save time every day and this is just one example. I would call an existing Zapier Integration critical for my tool selection and recommendation process. Cons The subscription modell of Zapier is sometimes somewhat tricky. Most often it is recommendable to start with a number of Zaps that are free in a certain timeframe. Thex are limited by the latency and overal number they are applicable, lets say per day. Sadly there is no fallback, such as when an experimental Zap really takes off and is required to go live asap I have been debuging for extended ammounts of time before I understood, that latency issues might be caused by my subscription choice. I wouldn't complain about the cost of zaps, as Cost is actually beneficial because it makes you think wether or not a Zap really is worth it or not. Review Source Russell B. CEO Accounting Used the software for: 1-2 years ### "Pricey but easier to use than competitors" January 27, 2022 4.0 Overall positive, I mostly wish that it were more affordable. Pros It is very easy to get most zaps built out and running, and the tool allows for tremendous creativity and flexibility when it comes to automating workflow processes. Even a task that does not take much time adds up when repeated frequently, and manually doing it also leaves the potential that something gets missed or done incorrectly. Zapier is more robust than its competitors and has fewer errors on the back end. Its support staff are reasonably quick to respond (within 1 business day, typically) and will go into the specific zap that you are having trouble with and explain what needs to be done to fix things. As the current champion of this type of solution Zapier has by far the largest stable of integrated apps and services compared to the competitors that I have evaluated. Cons It is very pricey, and getting more expensive all the time. While I still find value in it, you basically have to spend at least $600 per year (currently) to get full function out of Zapier and even that gives you a small pool of actions that can quickly be exhausted. Switched from [Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/) Easier to use, better app catalogue. Review Source LF Lewis F. Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Automate it with Zapier" July 21, 2022 5.0 Less manual work, fewer errors and more time to get on with the important stuff! Pros Easy to setup Zaps, equally easy to view and modify them later on too. The Zaps seem to run quickly on Zapiers side, and are generally error free once setup correctly. Although other automation platforms are available, we've stuck with Zapier as it seems to have the most intergrations and more advanced functions. Cons The back end used to be a bit clunky, but it's been improved now. It would be nice if multi-step zaps didn't each use a task credit (or if a step could process (convert/filter/reformat) data from more than 1 field at once). Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/)[Uncanny Automator](https://www.capterra.com/p/203553/Uncanny-Automator/) Reason for choosing Zapier Familiarity and some specific desirable features Review Source JJ Jeffrey J. Digital Marketing Director Entertainment Used the software for: 2+ years ### "Great low-code option for API integrations of the most popular apps" November 18, 2021 5.0 Zapier is essential to our business. There are new low-code or no-code API creation platforms coming to market, but Zapier remains relevant with constant updates to app library. Pros The greatest pros of using Zapier includes the number of popular apps available, the ease of connecting apps in the library, and the options to access the most used property fields for step-by-step integration creation. The visual tool allows the best low-code user experience for beginner programmers who need create basic integrations between popular apps. There are options to create custom webhooks and child keys for apps that don't already exist in the library. Cons There aren't a lot of options for custom code for more complicated API creation. While you can export the JSON files for review, a more experienced coder can't actually create, edit, or import code snippets. There are limitations to runs. This means integrations with large data sets will time out and be held. While Zapier customer support was able to resolve this issue on very specific APIs, this is something to be concerned about for businesses on the enterprise level. Review Source Vikram A. Business Development Specialist Staffing and Recruiting Used the software for: 1-2 years ### "Zapier makes seamless integration for all our tools " September 8, 2022 5.0 Zapier is a great tool and makes all your integration simple and quick. It saves lot of time and doesn't require any coding efforts. It has a simple and unique user interface that makes it ever more easier to use.I strongly recommend Zapier for all of your integrations. Zapier comes with a 7 day free trial which will help you understand all the features of the tool and see if it is a good fit for you before you go with the paid version. Pros We have been using Zapier for some good time now and have loved the easy setup for integration with various tools. Zapier is an all in one tool that helps linking multiple tools with just one click and saves all the manual effort. We have used Zapier to connect our CRMs, sheets and ad platforms together for easy and autoflow of data with no human intervention. It also helps with integration of facebook conversion API which is difficult process and requires coding knowledge. Cons The pricing can be a little lesser or it should include more features in the freemium model. We have faced no issues so far with the integrations done via Zapier. Review Source oO olga O. Patronista Textiles Used the software for: 6-12 months ### "Zapier makes my work easier. Tanto que parece que no trabajo." February 28, 2022 5.0 Llevo mucho tiempo utilizando Zapier pero el momento crítico fue cuando necesité crear carpetas en Drive de forma automática. Me explico: En mi flujo de trabajo (producción textil) al crear un producto rellenamos un cuestionario de Google Forms. Este cuestionario aparece en una hoja de Google Sheets y añade una nueva línea con cada nuevo producto. Antes, teníamos que crear una carpeta a mano para luego introduccir manualmente todos los archivos asociados. Ahora, con Zapier, cuando creo el producto automáticamente se crea una carpeta con el nombre del producto y se establecen todos los archivos allí. Un lujo. Pros Lo que más me gusta de Zapier son todas las posibilidades de integración que ofrece. Tiene muchísimas integraciones. Las que más utilizo son: woocommerce, holded, Drive, Google Sheets y Forms. Con estas aplicaciones puedes crear un sistema de trabajo automatizado muy efectivo. Cons Quizá hecho de menos soporte en español. Pero bueno, con un buen traductor te apañas. Review Source LC Luciana C. Marketing Marketing and Advertising Used the software for: Less than 6 months ### "Optimizá tu tiempo con Zapier " June 1, 2023 5.0 Zapier nos permitió conectar las distintas aplicaciones que usamos, sincronizando los datos. Antes de usarlo nos era imposible estar pendientes de todas las aplicaciones a la vez y, además, pasar información de una aplicación a otra nos llevaba mucho tiempo, por lo tanto Zapier nos facilitó la tarea de todos los días.Como consecuencia nos hizo optimizar notablemente el tiempo. Pros Zapier permite una automatización eficiente de tareas, una amplia gama de integraciones y una fácil configuración de flujos de trabajo, obteniendo como resultado una mejora en la productividad y eficiencia. Cons Algunas integraciones pueden tener limitaciones, puede haber retrasos en notificaciones en tiempo real, y ciertas funciones avanzadas requieren suscripción premium. Review Source VR Verified Reviewer Sr Manager Program Development Used the software for: 2+ years ### "Automatización de procesos en tu negocio" September 1, 2023 4.0 Pros facilidad de crear flujos e integraciones fácilmente, gran abanico de apps en la plataforma y la posibilidad de personalizarlos con las soluciones propias de Zapier con los Built-in tools Cons Me parece muy caro si tienes un volumen alto de peticiones, me gustaria poder crear flujos como workflows en un lienzo con diferentes recorridos como su competidor principal. Review Source Priyansh K. Owner Animation Used the software for: 1-2 years ### "Great tool for automation without any coding!" September 3, 2022 4.0 Zapier has been an integral part of our workflow. We use the free version and within the limits, we have managed to perfect a lot of our tasks without undue manual labor or coding. Pros \- We shifted from IFTTT to Zapier due to the sheer amount of options it offers for integrations. - Be automated notifications, or syndication of social media posts, we use Zapier everywhere to cut out the middlemen. - We used to have a separate employee whose whole purpose was to syndicate posts and send email notifications and updates. Thanks to Zapier, we have been able to optimize our workflow efficiently. - We have about 12 integrations running from Woocommerce to Mailchimp, there is no integration that Zapier doesn't offer. - Its completely free up to a point, so you can integrate it into your workflow and test your setup. - It is robust and I don't think the competition comes any closer. Cons \- The biggest con is the price. It is expensive, especially for a small business like us where cost matters a lot. The competition isn't any closer and so they are able to take advantage of their position. - The interface is extremely difficult for newcomers, I still haven't figured a few functions out. Switched from [IFTTT](https://www.capterra.com/p/186695/IFTTT/) IFTTT has less amount of integrations. Review Source CP Charmi P. Manager Real Estate Used the software for: 2+ years ### "100% Success" April 16, 2023 5.0 Multiple application integration to one application, salesforce. Easy to track all source and information through one application and assisting employees to be coordinated and employer to track real time update. Pros Real-time Integration, High Security standards, Data Encryption, Routing And Orchestration, Data Mapping.It's a value for money product. It's efficiency has contributed towards success for best customer service, in turn channelizing and contributing to overall business growth. Cons Has sufficed all are requirements of our business, hence no improvised features from our side. It was a little difficult to integrate at the start, but with some expert and technical help all Alternatives considered [Celigo Integrator.io](https://www.capterra.com/p/157596/Celigo/) Reason for choosing Zapier Convinced with service and commercial. Review Source Nathan D. Account Manager / Business Developer Wholesale Used the software for: 6-12 months ### "Automatisation et optimisation" November 14, 2022 4.0 Zapier est avant tout un outil d'optimisation des tâches permettant une économie de temps et de moyens énorme facilité par une intégration. Pros Zapier est excellent pour casser la monotonie des tâches quotidiennes en les automatisant, vous faisant gagner du temps et de l'argent. Zapier le fait en se connectant à vos applications les plus utilisées et en déclenchant des actions en fonction des conditions dont la configuration vous est propre. Voici quelques exemples de tâches pour lesquelles j'utilise personnellement Zapier : - Si notre organisation publie une nouvelle story Instagram, Zapier prend automatiquement ces données et les publie sur notre site WordPress dans la section des médias sociaux du site Web. - Nous avons un formulaire de demande de projet où, pour toute soumission, les projets sont automatiquement créés sur Notion. - Si je tague un projet sur Asana, Zapier envoie automatiquement un e-mail aux collaborateurs indiquant que le projet est terminé. Cons Certaines intégrations sont complexes à mettre en place. De plus, les intégrations cesseront parfois de fonctionner et il peut être complexe de déterminer la cause exacte. Habituellement, les intégrations cessent de fonctionner en raison de changements d'API avec les applications connexes, ou s'il y a eu un changement de mot de passe avec un utilisateur dans le compte. Review Source KT Kunal T. Co-Founder Legal Services Used the software for: 6-12 months ### "Must have if you use a lot of apps for your business" July 4, 2023 5.0 Zapier has been productive for my business, however there certainly is a great potential to grow for the platform, especially with the introduction of a mobile app. Pros Few things: 1) supports lots and almost all types of apps; 2) simple to use with advanced features; 3) simply love it for the amount of automation that I can do with it; 4) great for creating automated functions.Simply good or great if you must say. Cons The price may seem to be a bit high for a fledging company like mine, especially when you have a high volume of tasks. It is not the best when you have reached the limit of tasks assigned for your plan. Another drawback is the lack of reliable mobile app. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Review Source Ana P. CMO Marketing and Advertising Used the software for: 1-2 years ### "Herramienta genial e imprescindible en mi dia a dia " July 27, 2023 5.0 Al eliminar la necesidad de conocimientos técnicos avanzados, los usuarios adoptamos una mayor autonomía y flexibilidad en las tareas de integración. Esta herramienta facilita la conectividad entre plataformas, agilizando los flujos de trabajo y brindando una experiencia más fluida y eficiente para nosotros. Pros La capacidad de realizar integraciones con otras herramientas sin requerir la presencia de un desarrollador experimentado, junto con laapidez para llevar a cabo dichas integraciones, representa un recurso muy positivo de esta herramienta. Esta funcionalidad permite conectar diferentes sistemas de manera efectiva, optimizando procesos y mejorando la eficiencia del trabajo. Cons Quizás al principio, esta herramienta puede resultar algo complicada, pero una vez que te familiarizas con ella, se vuelve sencilla de utilizar. Review Source Lawrent M. owner Education Management Used the software for: Less than 6 months ### "A great workflow automation system with a few drawbacks" November 2, 2022 5.0 It saves us time by automating repetitive tasks and frees up our team's time to focus on more important projects. It also allows us to easily manage and keep track of the tasks assigned to our team. Pros Zapier easily allows you to connect different apps and automate workflows between them. It is easy to automate tasks such as saving and downloading tweets, creating Trello cards based on specific search terms, or sending emails when certain conditions are met.Slack and Google Analytics: By using Zapier to automatically save a channel message in Google Drive when it contains a keyword like "analytics," you can automatically create a Google spreadsheet containing every message that contains the word "analytics" in Slack. This kind of automation can save you lots of time and greatly improve your team's workflow efficiency. What sets Zapier apart from other similar tools is that it's completely free to use, however, with some limitations ( With a free account, you get up to 750MB of monthly data and all features and integrations available with paid accounts.) Cons There are some drawbacks to using Zapier:1) Zapier does not support all the apps it claims to integrate. For example, it does not integrate with G Suite apps such as Google Sheets or Gmail, and it cannot integrate with marketing tools such as Hubspot or Salesforce. 2) We found out that Zapier integrations are not customizable. You cannot change the triggers or actions to create your customized workflow.3) Zapier is not as intuitive as other automation tools, which can be problematic for users unfamiliar with web programming or coding. Review Source JR Juliette R. Student and Part Time Blog Writer Education Management Used the software for: 6-12 months ### "A Fantastic Software that Simplifies Complicated Automation " September 3, 2021 4.0 Zapier is awesome, and it works well for everyday use. It breaks down complicated concepts into simple steps and I was able to use the software as someone who is often confused using technology. One improvement would be to decrease the number of webpage redirects so that I wouldn't have to look in another place besides the dashboard to set up my "zap." Pros I did not even know that something like Zapier existed until I was looking for a platform that could automate my work on Trello. I initially believed that maybe Trello had an automation feature, but I was disappointed to find out it did not. Instead, I found Zapier. I was initially confused on how Zapier would help me automate and I was worried that it would be difficult and technical. Instead, I was pleasantly surprised by how easy it was! I love the layout of the software, and the explanations behind each step are easy and seamless to set up between platforms. I am happy that I was able to automate some of my work on Trello and customize each "zap" to do exactly what I want. I'm disappointed that I did not find out about this software sooner! Cons Something that confused me about this software was that it seemed like there were different instructions in different places on the site depending on what I wanted to do. For example, I wanted to create a "Zap" so that when a new card was created on Trello, I would receive an email about it. When I tried to set this up, however, Zapier led me to another webpage that was specifically made for doing this task. I just don't understand why there would be a special platform just for this task, and why I was unable to do it myself through the dashboard. Review Source Alfredo D. CTO - Tech lead Information Technology and Services Used the software for: 2+ years ### "The must tool to automate" November 13, 2023 5.0 Pros There are so many apps, platform and services that is almost impossible not to find what You need, in more there are several ready made "receipt" to use already without setting new Cons The free plan is to limited and can be used with little things but if You need to automate lot things than a plan is worth the money Review Source ŁD Łukasz D. CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Good, but expensive!" February 5, 2023 5.0 Pros It's reliable, works the ways it's designed and it's the most popular among developers, so means we can use it pretty much anywhere. I like the free tier. Cons Pricing structure. It could be a bit more attractive, so we would actually pay. Alternatives considered [Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[Make](https://www.capterra.com/p/154278/Integromat/) Reason for choosing Zapier It's more established and works with more apps. Switched from [Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[Make](https://www.capterra.com/p/154278/Integromat/) Zapier is simply better. Review Source MNU Mir Nayeem U. Founder Information Technology and Services Used the software for: 1-2 years ### "Workflow automation made easy" March 24, 2022 4.0 Zapier has become an essential part of my business and my daily life, allowing me to focus on the business matters and thus providing a peace of mind. In order to be notified as soon as an essential email is received, we automate our emails to be delivered to the slack channel. We've connected our database alerts to Slack so that we can keep track of database usage at all times. This allows us to address issues, well in time. Pros There is a wide range of applications supported by Zapier that we can use to enhance our productivity. Zapier's first-party apps extend the functionality of the service to unprecedented heights. Zapier can automate a number of tasks, thereby saving our time. I enjoy the wide range of apps that can be integrated with Zapier, as well as the ease of use.   Cons In order to enhance our workflow, we need to integrate with practically all of the apps we use at our workplace. However, there is a limit of a maximum of 100 free zaps every month. If you automate Google Sheets and other apps, it gets over in a short period of time. Alternatives considered [Tray.io](https://www.capterra.com/p/162651/Tray-io/)[Workato](https://www.capterra.com/p/148729/Workato/) Reason for choosing Zapier I choose Zapier over Workato and similar other apps available in the market because of smooth integration with other apps along a nice user interface. Review Source TC Tarrel C. It Tech Information Technology and Services Used the software for: 2+ years ### "Zapier is a force to be wreken with but it would need a little improvements with special features. " June 29, 2023 5.0 I am boosting my business to new height with confidence and focus Pros I really like the ZPIER specifically for it's security and easy wasy to create traffic for my business. Zapier was very easy to use and allow me to interact with other ppl . Cons I really didn't like that it didn't have focus groups and multiple ways to promote your business. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because it was a better fit for me and my business Review Source Sonny Tee Influencer M. CEO Marketing and Advertising Used the software for: 2+ years ### "The Backbone of any NEW Online Business" May 15, 2022 5.0 My OVERALL experience has been a good one! I used zapier when I was a total newbie and had no idea what an API OR WEBHOOK was or why I needed one. I think tools like Zapier are the wave of the future! allowing people like me that dontr want to learn code but have the passion to make an app. Pros its super simple to make connections. I never even read the documentation, the internal zaps like smtp and filters are what I like the most about Zapier. The ability to complete complex operations and use logic by clicking is brilliant. Cons There is not a whole lot not to like about Zapier, the one big one now is the price, they have competition now ... the only thing that will keep people around is the actual Volume of apps you can connect too. Review Source BS Breann S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Zapier has a place, but it can be frustrating. " November 6, 2023 4.0 I like it! I am glad it is available, I just with it were a bit easier to use for the laypeople out here without IT/programming experience. I honestly couldn't run my business without Zapier!! I use it daily. Pros I like that Zapier exists, period. Before I knew about it, I was lost. It is so cool that you can be a business owner and know that you have automation working for you at all times of day/night without any manual interaction with those workflows. I like that there are plenty of integrations and programs that you can use with Zapier. I like that you are able to use it for three zaps for free (simple zaps). It is a bit pricey when you do upgrade, but it is worth it. You are saving a lot of money by not paying someone to do those automatic tasks for you manually. The customer service reps are immensely helpful and quick to respond. Cons The only real complaint I have with Zapier is its ease of use for people who don't have programming/coding experience. Some of us don't even know what an API is, so it can be hard to operate if a zap isn't configuring properly or is somehow misfiring. Of course, there is the "help" section of the site, but that confused me more than anything else. Review Source GW Gary W. Managing Director Marketing and Advertising Used the software for: 1-2 years ### "Want to get Zapped? Use Zapier" February 13, 2023 5.0 Pros Ease of use and integration with many software options. Cons I didn't find many negatives, if any it might be more options than I need for my business. Yet that may be the very reason others would find Zapier indispensable. Review Source Similar Products Featured ## Related categories [iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.