# Page 31 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 31 - Is Zapier the right Integration solution for you? Explore 3050 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130182/Zapier/reviews --- Zapier 4.7 (3050) [View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 31 - Reviews of Zapier ## Showing most helpful reviews Showing 751-775 of 3050 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Zontrey T. Technical Director Non-Profit Organization Management Used the software for: 1-2 years ### "My best middle man" April 1, 2022 5.0 Pros Zapier has been my go-to when needing to make two different platforms communicate and deliver information. I have used it for a few years now and have very little complaints. Cons There's not too much that I don't like about the software. You do have to be careful that the platforms you are bridging are setup properly, otherwise your information will not deliver but all of this can be tested before running a campaign. Review Source Bryan C. CEO Marketing and Advertising Used the software for: 2+ years ### "Our Go-To Platform for Syncing" October 7, 2020 5.0 The overall experiencer has been positive with Zapier. I really enjoy the user experience, and I will continue using it for myself and my clients. Pros Zapier is easy to use, and they keep making the interface even easier. Several times when my team was stumped about an integration, I'd fire up Zapier and have the connection ready in minutes. Cons There's not much to dislike about Zapier. What started as a small outfit has blossomed into an amazingly helpful tool for so many business owners. Review Source VR Verified Reviewer Director of Marketing and Communications Health, Wellness and Fitness Used the software for: 2+ years ### "Perfect platform and easiest platform for cross-application integrations" November 8, 2018 5.0 Integration across platforms, apps, channels - automating communications to allow for bandwith for non-manual tasks Pros The UX/UI first and foremost and quickly behind that is the performance of the entire platform. On top of all of that, their customer support is honestly the best I've experienced amongst any software I've paid for ever. Cons Cost, but when you consider what they are giving to you for the cost, you quickly realize the justification and it's really not that expensive. Review Source VR Verified Reviewer Partner Investment Management Used the software for: 2+ years ### "Awesome Tool" June 24, 2019 5.0 Pros Zapier has allowed us to automate several tasks across different tools we use on a daily basis. You can connect Gmail, Trello, Google Sheets, Google Forms, and a host of other commonly used web apps in order to create automated work streams that save us a lot of time. The software is easy and intuitive to use and does not require any programming skills to use. Cons There is not much I don't like about Zapier. I highly recommend it to people trying to connect their favorite web apps. Review Source JS Joseph S. Marketing Manager Consumer Goods Used the software for: 2+ years ### "Great Workflow app" April 1, 2024 4.0 Pros It's fairly easy to setup workflows and automation. Cons Small amount of workflows available without paying too much. Sometimes setting up workflow is confusing Review Source Sergio A. E-commerce Store Owner Marketing and Advertising Used the software for: 1-2 years ### "Lifesaving Automation Tool" April 3, 2022 5.0 Pros They offer a free plan, and their customer support is beyond amazing; applying the integration and workflow process between different software and apps couldn't have been easier! All of this without writing a single line of code. Cons Their free plan is limited, so you cannot apply the five zaps and tasks per month on any software; the software within the integration must be in the free plan. Alternatives considered [Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/) Reason for choosing Zapier Ease of use, pricing plans... Review Source John P. Real Estate Agent & Author Real Estate Used the software for: 2+ years ### "1 Zapier Account Allowed Me To Replace a $40,000 a Year Administrator" December 4, 2018 5.0 Zapier saves me money every single day with the automations. Thank you for proactively addressing the concerns I had with GDPR - I read your Zapier support articles on it. Pros Set a zap and forget it per task. Get a notification if zap stops working. The Teams Plan is a big value add for my clients. Cons I wish LeadPages would have been compatible with Zapier in 2013, glad LeadPages finally got on board with Zap in 2018. Better late than never and I know LeadPages was the obstacle (not Zapier). Review Source Dmitry K. Founder Translation and Localization Used the software for: 2+ years ### "Brilliant platform for non-programmers" April 12, 2019 5.0 Zapier is hands-down my best software discovery. It truly helps you automate your business: from invoicing to client on-boarding to community management - it has an infinite number of Zaps that help you get creative with the way you use your other tools. Pros How easy it is to guide data from one app to another and create streamlined and fully automated business-processes. Cons Pricing doesn't feel fair and limiting sometimes. I wish I had more Zaps on my plan so I could experiment with my favorite tools even more. Review Source Kris L. Client Account Manager Mentor Telecommunications Used the software for: 2+ years ### "A Swiss Army Knife for Integrations" October 10, 2018 5.0 We are able to offer a greater number of integration solutions to our clients thanks to Zapier. Pros Zapier provides a simple UI with the ability to connect to hundreds of different CRMs. Being able to create both triggers and actions provide a way to automate most anything. The ability to use filters and create multiple step integrations make this tool amazing. Cons The only downside for Zapier is the lack of phone support. They provide great email support but none by phone. Review Source VR Verified Reviewer Senior QE Entertainment Used the software for: 1-2 years ### "Automate your work, your communication, your life" November 4, 2021 5.0 Pros I like that whatever tools I use, I am pretty sure that Zapier will have a plugin for that. Extensive library of supported apps I can integrate with makes it a killer app. Cons Sometimes it was hard for me to debug why my workflows failed. But I always ended up finding a fix, it just took some time. Review Source Nedim M. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Great product to intergrate with other products" November 6, 2023 5.0 Definetely recommended for automation processes. Pros Zapier hepled us integrate Salesforce automation. Cons Not so easy to setup for people that are not techies. But in short time we managed to have an easy flow. Reason for choosing Zapier Cost effective with a lot of various options. Review Source VR Verified Reviewer Debt Product Manager Financial Services Used the software for: 2+ years ### "Connect apps, save time!" April 22, 2020 5.0 Zapier changed me the way I work, saving me lots of time where. Highly recommended Pros This software was a revolution when I found it, I was able to automate google sheets, with dropbox and finally my email, saving me lots of time! since then, I use it every day, with no issues. Also, this software is very user friendly. Cons on the free account, you can only automate up to 3 apps, which sometimes you need a bit more, and the pricing for the pay version is a bit expensive Review Source Antonio B. Consultant Information Technology and Services Used the software for: 6-12 months ### "Automatiza e Integra tus software de manera sencilla" February 15, 2023 5.0 Pros Zapeir facilita la vida a la hora de meter en comunicación tus herramientas digitales. Te permite actualizar las informaciones de tus herramientas de manera automática sin la necesidad de replicar la misma acción en más software; además sus guías de configuración son escritas de manera clara y sencilla. Cons El plan free se queda corto pronto y como herramienta no es bárata, pero es verdad que todo depende de la cantidad de tiempo que te ahorras. Reason for choosing Zapier Automate dejó de funcionar a raíz de la compra por parte de Notion. Review Source Deepak M. CMO Information Technology and Services Used the software for: 6-12 months ### "Automation Made Easy" October 31, 2019 5.0 Zapier is an automation powerhouse and I'm electrifying my daily work through zaps to make them more effective. I will say go through the tool, explore the killing apps and integration and then relax as it will reduce your managing pains. Pros Before 5 years I was always thinking of something like this and then for a couple of years I got to know about this tool and life become so easy, I can automate almost anything, I use it to capture leads, auto-post social media posts, automate updates, reminders and dozens of such things. Cons There are no cons to pop out it is indeed an amazing tool and the hard work of team is worth therefore they made great automation paid. I remember I used this for capturing Facebook leads to my Google Sheets it was so easy to set up everything and check out the free trial, then I ended up with a paid version. Switched from [IFTTT](https://www.capterra.com/p/186695/IFTTT/) IFTT T is cool but it has fewer features and integrations than Zapier, therefore I've started using Zapier. Review Source Jane G. Digital Strategist Marketing and Advertising Used the software for: 1-2 years ### "Great Tool" October 24, 2018 5.0 Overall I really love Zapier. We used Zapier to connect client Facebook campaigns with Mailchimp and an organic dashboard, which was easy to do with Zapier. I do find it to be a bit buggy at times, but it's still a great tool and really can't imagine doing my job without it. Pros I love that Zapier can help connect tools which makes my job a lot easier. Because it integrates easily with so many tools, I can use it for many different things. Cons Zapier can be a bit buggy. Zaps can sometimes break for no apparent reason. And, connecting Zapier across multiple systems can be a bit confusing and tricky. If the Zap isn't created properly, it can create real problems. Review Source VR Verified Reviewer Founder Computer Software Used the software for: 6-12 months ### "A no brainer integration builder for digital businesses." November 7, 2023 5.0 I would recommend this tool to everyone. Also a great skill to learn. Pros Simple and easy to set up. Biggest App integration library and pre-built workflow customisation options. Zapiers also helps us build complex workflows, approval workflows within our accounting verticle, document management and sometimes lead/client management. Cons Would be a little daunting early on for beginners. Switched from [IFTTT](https://www.capterra.com/p/186695/IFTTT/) Zapier has multiple workflow customisation options and a bigger integration pool. Review Source VR Verified Reviewer Member Services Manager Marketing and Advertising Used the software for: 2+ years ### "It's like having super powers" July 19, 2019 5.0 We have many Zaps setup which run daily. It's an integral part of how we operate and it reduces the amount of time we spend on repetitive tasks. Pros \- There are thousands of apps to connect with Zapier - The number of automations available per app - The support articles make it easy to create Zaps - The ability to create paths with your Zaps with if/then options Cons \- On very rare occasions I've had a Zap not trigger properly but it was quickly resolved with the re-trigger option. Review Source SH Scott H. CEO Computer Software Used the software for: 2+ years ### "Great Product" June 5, 2023 5.0 Pros I like how ubiquitous Zapier is. It is fairly universal. Cons I wish that Zapier had better integrations with niche market software. Review Source VR Verified Reviewer Product Manager Computer & Network Security Used the software for: 2+ years ### "Zapier gets it done, but be ready to pay" July 13, 2018 4.0 Integration, API connection, remove data silos Pros The range of third party services that zapier connects is truly amazing. Even seemingly distant systems can be connected in some way, including through generic webhooks. This makes data silos and complex reporting much easier. Community-provided zaps also cut down on configuration steps, so that you do not need API experience to create a connection. Cons Zaps can be hard to configure and design if you do not have somewhat intimate knowledge of the tools you are connecting. Most out of the box tools will have easy integrations, but some simply require more dedicated configuration and tinkering. Zapier is also expensive, compared to other potential approaches. If you do not have access to developers or your codebase, however, it cannot be replaced. Review Source CL Chris L. CMO Entertainment Used the software for: 6-12 months ### "It couldn't be any easier" January 25, 2022 4.0 Are you a content creator? Do you use social media in your marketing? I do, and I'm going way deeper in 2022. But it takes two things to publish on eight or more platforms every day. Time or another employee. Zapier is that employee. Simple to set up software that links your social media accounts using IF/THEN plug and play scenarios turns one post into eight in just a few easy steps. If you are a content creator this is an essential software to help you manage growth and sharing content, and if you are a small business owner I think this is a great way to get started on growing your social media marketing game. Pros Simple, easy to set up and use. Easy to connect accounts with plug and play functions. Cons Could use more social channels to connect, and options for older content. For example, IF you publish a new Youtube video, THEN share to Twitter. (But I'd like to be able to access and re purpose older evergreen content.) Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/) Review Source Franklin Javier P. Medium Technician Consumer Services Used the software for: I used a free trial ### "Hassle-free automation for small businesses" July 4, 2023 5.0 The real-time notifications feature is excellent. It allows me to stay on top of important changes to my apps and respond immediately when needed. Pros What I liked the most is its ability to flexibly and efficiently integrate different web applications, also the interface is easy to use and its configuration is quite simple. The platform has a wide variety of preconfigured applications that can be connected in a few steps. I also like it because it offers a search feature to easily find specific integrations. Cons Although the platform offers a wide range of preconfigured apps, I have encountered some limitations in terms of the availability of specific integrations. Sometimes I have had to look for alternatives or find more complex ways to achieve the automation I need. Review Source LN Lawrance N. Founder Education Management Used the software for: 6-12 months ### "Great for my workflow" January 19, 2024 5.0 Pros Easy to figure out, and the set up time was minimal Cons Not sure yet, use it for streaming my app subscriptions Review Source VR Verified Reviewer Travis Whaling Hospital & Health Care Used the software for: 6-12 months ### "Automate your workflow the easy way. " August 27, 2019 5.0 Pros I really like how easy it makes it to connect multiple apps. You can set up triggers and then corresponding actions to those triggers. You can automate so much of your "menial" tasks that it will free up large chunks of time for you. Its compatibility range is very large as well so chances are whatever software you are using already has the ability to work with Zapier. And the few that dont can use Zapiers existing documentation to create Zaps. Generally if you can envision a workflow between two apps, Zapier will most likely be able to help you create it. Cons It is a little complex to set it up for the first time. It might require some trial and error. And if your usage is high enough, you will run out of the "free" option pretty fast. Review Source MW Margurite W. Legal Assistant Legal Services Used the software for: 2+ years ### "Great product, but honestly not for people who are not techy" May 30, 2021 5.0 I love to use Zapier to integrate things like calendars from various applications, having specific emails make specific things happen in Dropbox, etc. It's pretty magical. I love the idea. The execution is also much better than at least one other application I've seen, which I appreciate. I think the thing that sets Zapier apart is the customer support. Folks at Zapier are willing to help you learn and do better, and that means a LOT to me. I also really applaud the company for its philosophy and ethos of collaboration, freedom, and openness. Thank you, Zapier, for restoring quite a bit of my faith in tech companies. Pros I love that Zapier can automate all sorts of things that otherwise I have to do manually. It's a really amazing idea, and automation has really founds its place in the spotlight recently. It also integrates with, at this point, basically every application known to man, meaning that every single thing you might want to do is basically possible. Talk about awesome! Cons I will admit that I am not very good at creating zaps. It takes me a lot of time and effort, and I still don't really understand what I am doing most of the time. Thankfully, the customer support is STELLAR and I always get the help I need. Zapier also sends you notes to let you know when you've done something wrong, which is quite nice of them. Review Source GA Gregg A. President/CEO Construction Used the software for: 2+ years ### "The Wizard Of Software Integration" November 3, 2022 5.0 Experienced enough to setup automation myself. Pros I love how easy it is to wire software together with Zapier. Most of our software works with this platform. Cons Really nothing negative to say. I just wish our workflow software company would have an API so Zapier connects. Review Source Similar Products Featured ## Related categories [iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.