# Page 6 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3049)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Zapier

## Showing most helpful reviews

Showing 126-150 of 3049 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TS

Thomas S.  
Co-Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zapier: connect everything"

March 8, 2025

5.0

Zapier is a resourceful tool that allows users to automate various activities by linking different applications and not necessarily utilizing laymen's abilities to code

Pros

Improve the set-up process by exploring the need for more comprehensive automation

Cons

Advanced automations require more in-depth setup

Review Source

MG

Miguel G.  
Investor  
Financial Services  
Used the software for: 6-12 months

### "Helpful coordination of notifications and systems"

May 29, 2025

4.0

It is now one of our core tools in our ops stack. Significant productivity gains in coordination. Quite recommendded for early-stage founders building lean systems.

Pros

Super easy to connect tools like Slack, Gmail, and Attio without code. It saves us hours weekly by automating investor updates and team notifications

Cons

When a Zap breaks, debugging is quite clunky and time-consuming. Pricing also escalates quickly as you scale workflows or experiment with more complex setups

Review Source

SZ

Sara Z.  
Executive Assistant  
Law Practice  
Used the software for: 1-2 years

### "Useful tool for multi-system integration"

November 1, 2024

5.0

Very positive, very important tool for us.

Pros

Being able to do basically anything/any automation with any system

Cons

Creating a zap isn't the most user-friendly, plus stuff fails occasionally for no real reason, and they don't notify properly

Alternatives considered

[Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)

Reason for choosing Zapier

Works with more systems, more options to choose from

Review Source

Charles P.  
Financial Planner  
Financial Services  
Used the software for: 6-12 months

### "Magical connector"

May 20, 2025

5.0

Pros

It’s really neat how Zapier can integrate all of my outside applications together. It has been very helpful.

Cons

There have been a couple of times where it was clunky when I tried connecting different applications.

Review Source

Lucas H.  
Project Manager  
Education Management  
Used the software for: 1-2 years

### "A highly usable and reliable platform"

November 19, 2024

5.0

We use Zapier to connect internal tools like SharePoint with outward-facing tools like Ticket Tailor.

Pros

Zapier makes automation elegant. Their editor works well and walks me, a non-coder, through the process. And Zapier Tables is a great addition.

Cons

Zapier tends to be more expensive than the competition, and it is pricy for us as a nonprofit.

Switched from

[Make](https://www.capterra.com/p/154278/Integromat/)[Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Zapier is easier to use, highly reliable, and, most importantly, is the only automation option for some of the tools we use.

Review Source

LG

Laura G.  
Social Media Manager  
Internet  
Used the software for: 1-2 years

### "Mon retour d’experience sur Zapier "

April 8, 2025

5.0

Je l'utilise pour automatiser mes tâches répétitives et gagner énormément de temps

Pros

Zapier me permet de lier plusieurs applications entre elles et gagner du temps. Par exemple, pour la capture de leads, je peux lier mes outils de formulaire et mon CRM pour plus de prospects avec moins d'effort

Cons

Je rencontre souvent des bugs qui m'obligent à tout reconfigurer

Review Source

Joseph P.  
Marketing Manager  
Accounting  
Used the software for: 1-2 years

### "Automations to optimize your entire workflow, amazing!"

October 24, 2024

5.0

Pros

So many automations possible, I use it for so many tasks to optimize efficiency across our whole organization

Cons

I don't really have any, except that sometimes the software I want to create zaps with isn't available, but that's not really Zapier's fault

Review Source

PL

Phillip L.  
Director of marketing  
Computer Software  
Used the software for: 2+ years

### "Good, but too expensive "

November 20, 2024

3.0

They have a long list of integrations, but the price is just way too high

Pros

It is easy to integrate other products and create workflows.

Cons

It is very expensive, and it could be difficult to create flows with some integrations

Review Source

AS

Alisha S.  
Ast Project Manager  
Research  
Used the software for: 6-12 months

### "Great tool"

May 7, 2025

5.0

Overall, Great, really helpful in daily tasks in different compilations and super easy

Pros

It's adaptable with most of the integrations that we use it for—never seen it fail!

Cons

There's nothing much really, you just have to be really particular with how you organize it

Review Source

AM

Arshad M.  
Process Optimisation Specialist  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Zapier in review"

January 21, 2025

4.0

Good scope of functionality & easy to use. Quick to get going and get things up and running.

Pros

The vast library of connectors to ad from different platforms.

Cons

The costing can sometimes make it unfeasible.

Review Source

RS

Rachel S.  
Consultant  
E-Learning  
Used the software for: 2+ years

### "The ultimate bridge to combine all the softwares & platforms you work with"

March 12, 2025

4.0

Zapier is the ultimate bridge. If you need one software to link with another when there isn't a natural integration, Zapier does the job.

Pros

I love that zapier makes it possible for you to have all of the platforms and softwares you work on, work together seamlessly.

Cons

There can be a lot of errors that come up from time to time for seemingly no reason and you need to go in and edit your zap

Review Source

AB

Amanda B.  
Project Manager  
Construction  
Used the software for: 6-12 months

### "Great Concept, but Support Could Be Stronger"

December 16, 2024

2.0

Zapier has a great concept and offers a lot of potential for streamlining workflows and automating tasks. While the platform’s idea is impressive and promising, my experience has been somewhat mixed due to the limited support options available for paying subscribers. With more direct customer support, Zapier could become an even more valuable tool for users looking to simplify their processes

Pros

•The concept of automation and integration between apps is incredibly appealing. •Zapier simplifies workflows by reducing repetitive tasks, which sounded like a game-changer. •The platform’s promise of streamlining processes and improving efficiency is impressive.

Cons

•When trying to create Zaps, I found the support process disappointing. •Instead of direct assistance, I was directed to community chat groups, which felt inadequate for a paid subscription service. •The lack of hands-on support made troubleshooting more time-consuming than expected.

Review Source

sL

steven L.  
marketing and sales  
Education Management  
Used the software for: 2+ years

### "Zapier is pretty good"

October 15, 2024

4.0

overall it's pretty good and I continue to pay about $100/mo for the service.

Pros

Zapier is a great idea. I love that you can sync any app. It's also the most popuplar platform of it's kind so it has the most number of apps integrated into it's ecosystem.

Cons

Zaps always break or appear to be broken. For example, I have an zap that's been running for months and I get a daily notification of a possible error. When I log in, it appears to be working fine. It takes hours to try to figure out what the issue is. I haven't used other platforms that do the same thing so can't say if that's a problem related to zapier or if it's just an issue with this type of platform.

Review Source

RF

Ritchie F.  
Producer  
Broadcast Media  
Used the software for: 1-2 years

### "Automate Notifications and Increase Workflow "

November 7, 2024

3.0

Overall the positive of having clear automations for notifications has helped our workflow and it outweighs the few dropouts we have had.

Pros

Zapier has helped to efficiently automate notifications between our CRM and our Slack.

Cons

Zapier disconnects without clear notice and it can delay things as we didn't know anything was wrong.

Review Source

VR

Verified Reviewer  
Lead Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great Experience"

February 18, 2025

5.0

Pros

Automations become easy with this and also they provide lot of third party applications.

Cons

Only thing i don't like about this as ui is little bit difficult to understand.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

As ZOHO not providing third party applications.

Review Source

EG

Esteban G.  
Drafter  
Construction  
Used the software for: I used a free trial

### "Zapier: A tool for effortless automation."

November 18, 2024

5.0

I'd say it has been positive. It's a great tool to save time, i can trust this program to do many tasks for me. The setup process is pretty user friendly, and I appreciated the wide range of app integrations available.

Pros

I liked how it made automating workflows between different apps so much easier. The way it connects the tools I use daily and also how it streamlines repetitive tasks has saved me a lot of time.

Cons

I didn't like that some of its more advanced features, like multi-step Zaps or using certain premium apps, were only available with higher-tier plans. Also some of its bugs are a bit complicated to solve.

Review Source

RR

Ryan R.  
Director  
Construction  
Used the software for: 1-2 years

### "Connect Your Best Tools"

February 5, 2025

5.0

My experience was great. Once everything is set up you don’t really have to bother with it and everything runs on its own. The apps that are connected to Zapier make everything very easy to connect and integrate.

Pros

It is such an extremely useful tool that allows you to integrate all of the best possible softwares for your business

Cons

It can be a little complicated for someone that’s not tech savvy to integrate certain automations

Review Source

KK

Keri K.  
Director of Operations  
E-Learning  
Used the software for: 2+ years

### "Integration bridge that increases efficiency!"

December 5, 2024

5.0

Very positive experience with Zapier and making workflows more efficient

Pros

It allows integration with so many other platforms!

Cons

Pricing tiers and budget creep are a concern

Alternatives considered

[IFTTT](https://www.capterra.com/p/186695/IFTTT/)

Reason for choosing Zapier

Functionality and more integration options

Review Source

bL

bénédicte L.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "A safe bet for experienced users"

January 13, 2025

4.0

I've been using Zapier for many years now, as a paid version, and I've seen it evolve a lot. The platform knows how to adapt to trends, even if it would benefit from being more accessible in terms of price and complexity.

Pros

the platform is very comprehensive, enabling you to create both very simple automations and very advanced scenarios if you know enough about them

Cons

The most advanced automations are difficult to get to grips with, and the learning curve is long enough to put off newcomers. Artificial intelligence was a good idea, but unfortunately not effective enough.

Review Source

CB

Clint B.  
Owner  
Chemicals  
Used the software for: I used a free trial

### "Zapier to the rescue"

March 22, 2025

5.0

It has helped me make many of our processes so much easier.

Pros

I love that’s it’s so easy to use. Coding with out having to know coding.

Cons

What I like least about it is that it took so long for me to find that it exists.

Review Source

RJ

Revathy J.  
Content Specialist  
Information Technology and Services  
Used the software for: 6-12 months

### " My Zapier Experience: Streamlining Workflows with Ease"

November 21, 2024

5.0

Pros

I love how easy Zapier makes automating tasks without any coding skills. The vast app integrations allow me to connect and streamline nearly all my tools effortlessly.

Cons

What I like least about Zapier is that some Zaps can be slow to trigger, especially with complex workflows. Also, there are occasional limitations on customizations, which can be frustrating for more specific needs.

Review Source

CM

Christian M.  
Facebook Ads Strategist  
Internet  
Used the software for: 1-2 years

### "More integrations"

February 6, 2025

4.0

Good to use for automating workflows and saving time.

Pros

Great for connecting apps and setting up simple automations

Cons

A bit limited when compared to Make and free trial is so quick

Review Source

SS

Sierra S.  
Admin  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Powerful Automation Tool With a Learning Curve"

December 18, 2025

3.0

Overall, we decided to cancel our subscription and move forward using Facebook Manager Suite, as it better fit our needs.

Pros

I love how Zapier handles repetitive tasks automatically. Once it’s set up, everything just runs in the background and saves so much time.

Cons

The setup process took some time. My manager and I spent about a week getting everything configured, and we found it wasn’t very intuitive at first.

Review Source

DG

David G.  
Head of Commercial Growth and Partnerships  
Marketing and Advertising  
Used the software for: 2+ years

### "One of the best in any toolkit"

November 18, 2024

5.0

If i could give 11 stars out of 10 I would do.

Pros

I love the range of applications for Zapier - If you haven't created a zap yet I can almost guarantee there are applications in this software that will save you massive amounts of time and effort

Cons

I don't have any issues with Zapier, other than the product key/secret having to be reconnected/republished some times with integrations.

Review Source

DG

Dana G.  
Brand Designer CEO  
Design  
Used the software for: 1-2 years

### "A Must Have "

March 2, 2025

5.0

Overall this is an excellent software & great experience

Pros

Ease of use & ability to connect multiple accounts quickly

Cons

It is definitely a learning curve to first connect two accounts using Zapier if not already familiar with the software

Review Source

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