# Page 7 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3049)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of Zapier

## Showing most helpful reviews

Showing 151-175 of 3049 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AI

Alex I.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Zapier Review"

December 4, 2024

4.0

Pros

I like how Zapier allows me to connect different apps and automate tasks. It saves me a lot of time and hassle, and it's easy to use.

Cons

I dislike that the free plan is quite limited. If you want to use more features, you have to pay for a premium plan, which can be a bit expensive.

Review Source

James C.  
Director of Paid Media  
Financial Services  
Used the software for: 1-2 years

### "easy to use for integrations"

November 18, 2024

4.0

when we didn't have any developers or programmers to work with, this was a good way to work around that

Pros

very easy to integrate different platforms without coding experience

Cons

it wasn't always the cheapest option and connections could break from time to time

Review Source

JW

Jason W.  
CEO  
Media Production  
Used the software for: 2+ years

### "Connects with everything simply"

March 23, 2025

5.0

Very positive. Since almost everything connects with Zapier, it's our go-to solution when launching something news.

Pros

Very intuitive to set up and test new connections/zaps.

Cons

The pricing structure. It can get pricey if multiple zaps are involved in processes that are part of your everyday business.

Review Source

dS

david S.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "A really useful tool for integrating different apps with eachother"

February 14, 2025

5.0

I use zapier to automatic tasks between different apps that I use when there is no native integration between the apps.

Pros

I like how zapier integrates with so many products and allows me to make connections from one product to another even if they dont have a native link.

Cons

It is a little expensive for me and the free plan is very limited.

Review Source

CM

Coralie M.  
Manager HR-Personalwesen  
Information Technology and Services  
Used the software for: 6-12 months

### "Automatisierung leicht gemacht"

March 6, 2025

5.0

Ich bin ein großer Fan von Zapier und nutze es täglich. Es ist so flexibel und spart mir viele Stunden Arbeit. Ich kann nur sagen, schaut es Euch einfach mal an!

Pros

Es hat mir vie Arbeitszeit und Nerven gespart

Cons

Bis jetzt konnte ich nichts Negatives feststellen

Review Source

AF

Andrea F.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Zapier is the magical automation tool you need"

November 4, 2024

5.0

The most delightful set it and forget it tool. Zaps are magical, and have transformed tasks that used to creep onto my calendar and eat up my day.

Pros

Zapier makes automation simple, saving time everyday by taking manual processes across apps or web based tools and providing easy action sequences that run like clockwork.

Cons

There are so many possibilities with Zapier that it can be time-consuming initially to explore options. Zapier does a great job guiding new users through top used Zaps, common places to start automation, and ultimately time exploring pays off as you streamline workflows.

Review Source

GL

Glen L.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "4 Stars Review"

October 24, 2024

4.0

Overall it is a handy product and certainly speeds up a lot of automations.

Pros

Its pretty easy to use and setup for most tasks.

Cons

The cost of the premium is a bit much if you only want to do a couple of things with it.

Review Source

AB

Alex B.  
Managing Director  
Computer Software  
Used the software for: 2+ years

### "Connecting systems has never been easier"

January 8, 2025

4.0

Its brilliant, it has saved us so much time, resource and money using zapier to connect our systems.

Pros

It makes integrations with many many different third party systems so simple. You can create complex integrations with multiple platforms without needing to be a developer or have highly technical teams.

Cons

Some connections have limited actions based on what you are trying to do, but generally this can be overcome with custom advanced configuration.

Review Source

CL

Caitlin L.  
Website Owner  
Writing and Editing  
Used the software for: Less than 6 months

### "Great Workflow Automation Tool"

November 26, 2024

4.0

I love a product that makes my job easier and Zapier fits that description perfectly as it takes care of some of the less fun aspects of having a job.

Pros

I love that it automates repetitive tasks, saving me tons of time and allowing me to work on other tasks and it also integrates super easily with tons of different apps including Gmail which is an app I use multiple times a day. I know it's not exactly related to the functionality of the software but I also love that the automated workflows are called "Zaps."

Cons

I don't like that a lot of features are severely limited on the free plan as the premium plan and advanced features can be costly for users on a limited budget.

Review Source

Kevin S.  
founder  
Consumer Goods  
Used the software for: I used a free trial

### "Zapier Automation"

October 24, 2024

5.0

Overall speaking I like that Zapier is easy to use and easy to handle.

Pros

I really like that Zapier is very easy to use and I never faced any Problems understanding how to build a Flow. I really like the Free 2 Step Zaps. I used to build with them my automated warehouse control System and it lifted a burden of me.

Cons

Firstly I did not liked that i was limited to 2 Step Zaps, but after discovering the whole function i can do by just 2 Steps, I was truly amazed.

Review Source

AM

Andrew M.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Still the best pipes for SaaS even in the world of AI"

May 15, 2026

5.0

Pros

Wires places together, with minimal fuss. Automating at it's best, with the number of automations available.

Cons

Harder to do more dynamic processes without paying through the roof or the model not fitting my head. Some integrations are missing though

Review Source

MB

Morgan B.  
Director of Operations  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "A Great Integration Tool"

October 11, 2024

5.0

Overall, I've like Zapier much more than custom in house solutions. Buy the tool that already does it instead of building it out again!

Pros

Zapier is great for integrating multiple products together and get information in all of the places you need it.

Cons

You have to stay on top of Zap errors and make sure everything is going through correctly. It's not a huge con but something to be aware of!

Review Source

DT

Dharmarajan T.  
Digital marketer  
Computer Software  
Used the software for: 1-2 years

### "Revolutionizing Automation with Opportunities to Improve"

November 21, 2024

5.0

Whether for marketing, customer support, or personal productivity, Zapier proves adaptable.

Pros

Ease of Use: Zapier’s intuitive interface allows users to set up automation (Zaps) without any coding knowledge, making it accessible to non-technical users.

Cons

Cost for Advanced Features: Zapier’s free plan is limited in functionality, and higher-tier plans can become expensive, especially for businesses with complex workflows or high task volumes.

Review Source

AT

Alexi T.  
COO  
Entertainment  
Used the software for: 1-2 years

### "Turning inputs into better inputs"

December 30, 2024

4.0

Pros

The flexibility of the sandbox-style capabilities of the platform, letting me fully customize my zaps.

Cons

The whole "sales" and "corporate development" layer of the platform. I'd like to be immersed in Zapier as a platform rather than the whole marketing extravagenza.

Review Source

MI

Maria I.  
Managing Director enrollment and Marketing  
Education Management  
Used the software for: 1-2 years

### "Zapier automations"

December 23, 2024

4.0

Positive, has given me the chance to automate many actions

Pros

Love automations and ability to connect multiple platforms

Cons

I don’t like when zaps disconnect multiple times

Review Source

VR

Verified Reviewer  
Sales Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple and Powerful"

December 15, 2024

4.0

Pros

It allows users to connect different apps and automate workflows without needing coding skills.

Cons

For small businesses or individuals, the free plan feels restrictive with limited tasks and features. Advanced workflows can become expensive quickly, requiring upgrades to higher-tier plans.

Review Source

MRU

Md Riaj U.  
Senior Campaign manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best and unbeatable automation platform"

November 8, 2024

5.0

Amazing! I love everything about zapier!

Pros

1\. User friendly 2. Almost all the native apps and platforms to integrate 3. Loved their Chatbot 4. We can now do everything on autopilot, saving us time and energy.

Cons

So far it's working well for us. There's not much to complain.

Review Source

JS

Jon S.  
Livestream Ops,  
E-Learning  
Used the software for: Less than 6 months

### "Zapier is great"

March 31, 2025

4.0

I have been impressed with the ease of use of the applications

Pros

The ability to support automation to two applications that may not be setup to handle it.

Cons

Needs more canned API statement logic with applications. I found I needed to set up quite a few with Connecteam.

Review Source

AG

Alex G.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Steep learning curve but incredibly powerful tool"

April 28, 2025

5.0

I have managed to get Zapier to solve software integration and communication issues that would otherwise have been insoluble.

Pros

It is a very powerful tool, enabling me to offer enhanced functionality to my customers for a reasonably low cost.

Cons

The learning curve was steep for a non-programmer.

Review Source

AT

Amber T.  
Owner  
Fine Art  
Used the software for: Less than 6 months

### "Zapier Review - Automation Newbie"

December 29, 2024

4.0

I have enjoyed the platform so far. It’s generally easy to use.

Pros

I like that I can automate most things, taking the manual labor out on my end.

Cons

I think some of the zaps can be complicated at times. They offer support which is great but sometimes it’s difficult to execute on your own.

Review Source

JM

Javier M.  
PROJECT MANAGER  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great tool forintegrations and automations"

October 24, 2024

5.0

Pros

It allows you (and your team) to make integrations between tools/software without almost any technical knowledge, and fast. Optimizing processes and improving work efficiency

Cons

It might have a bit of learning curve until you start knowing the way around the tool, and if you start using different automations, it can become pricey quite easy. A better documentation would be helpful.

Alternatives considered

[Make](https://www.capterra.com/p/154278/Integromat/)

Reason for choosing Zapier

Easier set-up, clear pricing and overall feeling

Review Source

NL

Nicholas L.  
Operations Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Simple System to Help Me Track Inventory and Sales"

October 14, 2024

5.0

Zapier was simple and quick to set up. I use it to help me track inventory and discover which of our products customers are buying the most of. Our ordering website host did not offer the kind of analyses we needed, so Zapier helped me to overcome this obstacle.

Pros

Zapier was extremely easy to set up and maintain which makes all the difference when trying to save time for doing all of the other million things that need my attention!

Cons

There was nothing that I didn't like about Zapier... I'm a happy user!

Review Source

PN

Princess N.  
Legal Associate  
Legal Services  
Used the software for: 2+ years

### "Zapier is our go for tool."

September 12, 2024

4.0

Zapier makes our professional work more efficient,saves time and guarantees the crucial processes carried out easy.

Pros

With the use of Zapier,we have been able to automate repetitive tasks,Very simple to implement and enhances efficiency since by organizing processes we can centre on strategy.

Cons

The pricing can be slightly higher for those going for the advanced plans.

Review Source

NK

Nadia K.  
Job Coach, Business Coach  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Very efficient and time saving"

March 25, 2025

5.0

Zapier helped me saves a lot of time, you can zap many apps, change order and rules very easily. It's like implementing your own little programs, just creating rules and connections.

Pros

It saves a lot of time, you can zap many apps, change order and rules very easily

Cons

It takes some time at the beginning to configurate apps and navigate zapier

Review Source

KP

Kannan P.  
SEO Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Integration for Data Collection"

December 3, 2024

5.0

I use Zapier to integrate my leads from Gmail to Zapier. It works well.

Pros

The ease of integration with Google Sheets and Gmail.

Cons

Restricted premium features. Otherwise I don't have anything to say.

Review Source

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