# Page 85 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 85 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

---

Zapier

4.7 (3049)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 85 - Reviews of Zapier

## Showing most helpful reviews

Showing 2101-2125 of 3049 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Colin W.  
Owner  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "Automate automate automate. Zapier helps you do that easily! "

June 1, 2018

5.0

Automation of non value-added tasks.

Pros

The extremely easy user interface that allows me to automate non-value-added tasks is truly amazing. If used to its fullest capabilities you can completely automate a business.

Cons

The paid version is a bit expensive in my opinion, but well worth it in the end. I just wish more companies integrated with Zapier.

Review Source

Mike Pine |.  
Level 3 Techncian  
Telecommunications  
Used the software for: 1-2 years

### "Zapier Brings Projects Together"

August 1, 2019

5.0

Pros

Makes integrating multiple platforms together a breeze.

Cons

Zapier could use Better and more reasonable pricing.

Review Source

JLR

José Luis R.  
Consultant  
Management Consulting  
Used the software for: 2+ years

### "Great integration tool"

October 7, 2022

5.0

all and all, I really like it.

Pros

that you can integrate it with just about anything you can dream up.

Cons

it was difficult for me to integrate it with some tools.

Review Source

Steve P.  
CEO  
  
Used the software for: Less than 6 months

### "Awesome Functionality, Especially if You Use Facebook Ads!"

February 8, 2018

5.0

Zapier lets you fully integrate a Facebook ad with Gmail among other platforms, letting you get access to your ads in real time on mobile devices. The fields can be a little daunting at first, but once you have it set up, you can reach out to a lead in literal seconds after they submit a form. Top notch!

Pros

It has an absolute library of options to choose from, and the API is click to activate easy for MOST of them.

Cons

For the few times it DOESN'T just work, it wouldn't be easy for a non-developer to access. While no one expects an API to be super intuitive to non-devs, they have otherwise succeeded, so possibly a connection wizard would help in those specific circumstances.

Review Source

VR

Verified Reviewer  
CEO/Consultant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great way to automate"

May 21, 2019

4.0

Pros

Zapier is a good option to help connect your various programs with ease. I use it to connect a custom CRM to my email system. It does a pretty good job and it was easy to use for the most part

Cons

I think they could be cheaper but I think that about any software.

Review Source

Rolly C.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "The best Tool for integrations"

January 17, 2019

5.0

Pros

This is very easy and powerful tool for integrations between two or more platforms.

Cons

Is a little expensive but has a big value in their solutions.

Review Source

VR

Verified Reviewer  
Digital Marketing Assistant  
Internet  
Used the software for: Less than 6 months

### "The perfect tool to automate repetitive tasks"

March 29, 2019

5.0

Pros

The most important pro of Zapier is that it is a time saver platform. Everything is done for you. There are many benefits when using Zapier. First,your teams are freed from repetitive and non-value-added tasks. Second, it is an automated software that works 24/7. Then, you have so many platforms to connect to! Pinterest, Youtube, Facebook, Twitter and many more.

Cons

The pricing is pretty high. You will have to pay a monthly plan based on "Zaps". The more you have, the more you pay. Then, to connect some accounts it is necessary to use personal identifiers, which is not always practical when operating directly in the customer's account.

Review Source

SN

Saqib N.  
Web designer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Makes API a piece of cake"

August 26, 2020

5.0

Very pleased and happy to continue using it.

Pros

Zapier is extremely easy to use and very versatile. It allows many web apps to communicate with each other and we have used ot extensively to manage our social media platforms as well as making lists and web based formidableforms. Practically every web app is supported that we have ever needed to integrate. Customer support has been very helpful when needed. Quite intuitive and good instructions.

Cons

Sometimes its frustrating when you receive a message saying your zap doesnt work and it's not clear how to resolve the issue. It's also fairly expensive but we were thankfully able to get a non profit discount.

Review Source

Jhon Jaiver S.  
Developer  
Computer Software  
Used the software for: I used a free trial

### "deberia mejorar o podria desaparecer"

April 17, 2026

2.0

Pros

ya casi nada hay otra plataforma mejores que hacen mas cosas y son mas simples de implementar como los agentes de IA

Cons

creo que no evoluciono y hay otras plataformas que lo hacen mejor y menos costos para realizar automatizaciones

Review Source

NS

Nigel S.  
CRM  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use and advanced linkages/integration!"

August 17, 2021

5.0

Pros

I like how it helps me to automate most of the important tasks by linking the different software together.

Cons

Some softwares are not fully supported and this can be improved over time

Review Source

NS

Nicholas S.  
Founder  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zapier is glue for marketers"

February 22, 2017

5.0

Just like glue, Zapier helps me stitch together all of my different marketing tools. I couldn't function without it. From sending landing page leads to my marketing automation tool, to creating notifications via email, I rely on zaps to do a lot of heavy lifting in my business. Zaps are easy to set up, and easy to customize. I will rarely use a marketing tool these days if they don't have a way to integrate with Zapier. It's just that important. The most used integrations for me are Unbounce, ActiveCampaign, Google Sheets, and their native Email Parser tool. It's a fantastic product all around.

Pros

It works with everything!

Review Source

VR

Verified Reviewer  
Strength coach  
Sports  
Used the software for: 1-2 years

### "Easy to use software for automations"

September 11, 2022

5.0

Pros

Allows for clear automation of business processes, improving the client experience.

Cons

Took a while to get used to how to set up the automations.

Review Source

VR

Verified Reviewer  
UI Designer  
Computer Software  
Used the software for: 1-2 years

### "Zapier makes it possible to use numerous programs and platforms together"

December 3, 2019

5.0

As a designer, I love using Zapier for my clients to be able to achieve functionality they need between different programs/platforms.

Pros

I love that Zapier allows you to use more than one program to achieve something. It's basically the middleman that communicates with programs/platforms to achieve functionality otherwise probably coded by a developer.

Cons

My only complaint is sometimes the function I need does not exist, but Zapier can already do a lot so I can't ask for much more.

Review Source

VR

Verified Reviewer  
Vendor Operations  
Food & Beverages  
Used the software for: 1-2 years

### "Simple and efficient."

July 15, 2019

5.0

Pros

Delivers me information in a fast and organized fashion.

Cons

I have no complaints thus far. So far so good!

Review Source

VR

Verified Reviewer  
Team Lead  
Marketing and Advertising  
Used the software for: 2+ years

### "A Must Have"

April 28, 2021

5.0

I love Zapier. It's literally the system I use to integrate everything

Pros

They integrate with literally everything, and if they don't, it's not worth using that particular software.

Cons

I would love to be able to collaborate with people on a zap that might not have a premium account. A guest feature would be awesome.

Review Source

VR

Verified Reviewer  
Quality Assurance Engineer  
Computer Software  
Used the software for: 6-12 months

### "Connecting apps automatically like no other"

April 20, 2018

4.0

Pros

\- Great tool to manage and automate integrations between different software. - Allows you to save hours of tedious manual labor.

Cons

\- Sometimes it can be tricky to set a connection between apps, but it is likely so since it depends on the applications API's.

Review Source

Sujith K.  
Sr. TQM  
Information Technology and Services  
Used the software for: Less than 6 months

### "Integration channel at its best"

March 5, 2019

5.0

Pros

If you would go back 2 years down the line, there was hardly any mechanism and limited support from the product standpoint when you wish to automate things at your end. Zapier has not only brought a list of popular apps available for integration but has also defined the modern day API communication. Apart from integration it has set standards across all channels and prevented multiple apps in differing from their code base to make integrations simpler and effective.

Cons

Only offers a list of features or api features defined by the app, you cannot try out or self customize as per your specific needs

Review Source

AP

Aymara P.  
Gerente de Gestion Comunicacional  
Government Administration  
Used the software for: 6-12 months

### "Save time and schedule your recurring tasks"

April 5, 2019

4.0

It has helped me to consolidate and automate in a single workspace processes that take time during the execution of my management activities, sending reports, alerts to my coordinators, recurring mentions in social networks and other communication platforms.

Pros

Automate the processes that take time away from your workflow and you will see the fluidity to arrive, integrate the applications that you use more even project managers and tasks to facilitate the administration of everything from a single platform, so it makes much easier the work of supervision.

Cons

I am very happy to have many of my supervision and administration tasks automated with the Zaps, I have not had problems with the platform.

Review Source

VR

Verified Reviewer  
Director  
Consumer Electronics  
Used the software for: 2+ years

### "Great for integrations"

June 30, 2022

5.0

Pros

Whenever there's a missing integration zapier is always my first go to

Cons

A bit expensive if you use more than a few integrations and need the zap to be instant but still worth it

Review Source

MO

Morgan O.  
Senior Campaign Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Works well for lead integration "

September 28, 2020

4.0

Overall, I would recommend Zapier. It has a tiered buying system so you can choose the amount of caps that work best for your business making it a great option for both small and large businesses.

Pros

I love that this tool allows you to set up custom lead deliver for clients based on the way they operate. Its simple to put leads in a spreadsheet or send directly to email if they prefer that. The software makes it easy to schedule several consecutive steps including follow up emails without any extra work.

Cons

We had a few issues with maps being turned off when someone unsubscribed from the email pushes and there wasnt a great notification system when this happened. It may be fixed now, haven't had that issue for a while.

Review Source

CP

Cassie P.  
Web Manager/Developer  
  
Used the software for: 1-2 years

### "Zapier helps me to connect my other apps to get even more done."

July 10, 2018

5.0

Pros

Zapier has been great for connecting and automating processes within our organization. we are able to connect our processes and provide a more seamless user experience for our customers. The tool is for the most part easy to use and is relatively intuitive. There are a lot of programs and apps available to connect.

Cons

Sometimes the program I need is not available, or the specific trigger or action that I need does not yet exist. Sometimes I can make a work around, sometimes not.

Review Source

BL

Binh L.  
Marketing Manager  
Internet  
Used the software for: 6-12 months

### "Simple and easy to deploy"

December 7, 2022

5.0

Remove repetitive tasks to save time and resources.

Pros

Simple to start.As a non-tech guy, I can still quickly test and deploy Zapier integration between my landing pages and email marketing platform and ads platform.

Cons

actually, It is lacking some features for my personal needs, e.g. connecting the read later app to my note-taking app. Otherwise, it's fairly good for the software stack my company is using

Review Source

VR

Verified Reviewer  
HR Manager  
Computer Software  
Used the software for: 6-12 months

### "Has a learning curve, but it's extremely useful"

February 29, 2020

4.0

Good enough. I'm pretty invested already to change programs

Pros

The fact that it amplifies the functionalities of other simpler apps. It's not as hard to use as I thought it would be

Cons

it's pretty expensive. there are other solutions which are cheaper and provide similar solutions (and even have a prettier ux)

Review Source

MB

Mac B.  
Sales Coordinator  
Consumer Goods  
Used the software for: Less than 6 months

### "Great way to integrate apps!"

September 8, 2022

4.0

Pros

It's so easy to use. Really does not take much time at all to set up. I'm always skeptical when something that I think is complicated turns out to be super simple, but this is just that - simple.

Cons

I wish it integrated with ShareASale, but I think that issue lies more on ShareASale than Zapier. I also wish their was a static IP I could use for custom integrations.

Review Source

SC

Shirley C.  
owner  
Retail  
Used the software for: 6-12 months

### "Simplifies Automation"

May 31, 2019

5.0

Pros

I love being able to connect the services I use and automate processes for project management. As a business owner Zapier makes automating communications with customers easy.

Cons

Set up can take time. Of course, overall time saved via automation easily outweighs any time spent setting up zaps.

Review Source

Similar Products

Featured

## Related categories

[iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/)

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.