# Page 87 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 87 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3049)

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Last updated March 13th, 2026

# Page 87 - Reviews of Zapier

## Showing most helpful reviews

Showing 2151-2175 of 3049 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JU

Jahana U.  
owner  
  
Used the software for: 1-2 years

### "I use this to connect several accounts and make my life easier"

May 18, 2018

5.0

Pros

This was the cheapest way to get immediate emails from Facebook Leads so I can follow up quickly. I also use it for several other non-essential tasks that just help out every day.

Cons

I was disappointed that Facebook Lead Ads integration was a paid service, but I understand that software is there to make a profit.

Review Source

April S.  
Pharmacy Technician Program Director  
Design  
Used the software for: 6-12 months

### "Made it easy for me to help my clients"

February 7, 2019

5.0

I would recommend this product

Pros

This software lets me integrate my website with third party products that would not have otherwise been available. The Zaps are easy to set up and are accurate.

Cons

The steps per zap are limited on the free plan.

Review Source

ST

Swati T.  
Email Marketer  
Computer Networking  
Used the software for: Less than 6 months

### "Zapier covers all the integrations"

August 28, 2021

5.0

With the generation where doing online work is important, Zapier makes it easy for use to automate things easily and hassle free.

Pros

Zapier made it easy to integrate with any third party. it eradicates the role of coding and config to make our work easier. Don't have to ask the developer for every setup, as it's quite easy to integrate apps now.

Cons

Complex zaps are not that easy, so you may require little support there.

Review Source

AM

Antonella M.  
ceo  
Events Services  
Used the software for: 2+ years

### "Quite easy to use software for automating processes"

January 12, 2021

4.0

Quite easy to create automations but when the number of zaps and automations increase it has its costs

Pros

It can connect though guided steps with many other softwares helping people not losing time where processes can be automated

Cons

Although it helps speeding up some processes where they can be automated when the number of automations increase it becomes a little expensive

Review Source

Yaniv I.  
Monetization  
Gambling & Casinos  
Used the software for: 6-12 months

### "Zapier Review"

April 14, 2022

4.0

It's fantastic; it's saved me a lot of time and is a really efficient platform.

Pros

For me, it's a very comfortable and easy-to-use platform for integrations that makes marketing automation very simple and effective.

Cons

Zapier's free edition is severely limited, and the platform is not inexpensive.

Review Source

Konstantinos P.  
External Market Researcher (part-time)  
Telecommunications  
Used the software for: Less than 6 months

### "You do not have to waste your time anymore!"

September 22, 2015

5.0

One day I had the idea to send a welcome email to every new applicant on our careers website, with an intention of redirecting them to our social media pages or to our website. I asked the customer care team of Workable(the recruitment software we use) about how can I automate this procedure and that's how I first visited Zapier. It offers some great features but the main competitive advantage in my opinion is that it save tons of hours of your work. You can integrate a huge variety of services or tools you currently use and synchronize your actions through a simple Zap! We still using their free plan but soon enough we will upgrade in order to integrate all our tools through Zapier. It is just great!

Pros

Integration with so many tools the main pro

Cons

Nothing I noticed so far

Review Source

ZK

Zbigniew K.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zapier reviev"

May 8, 2020

5.0

Pros

What I like the most is the automation of Facebook lead collection.

Cons

Initially, configuration was difficult for me

Review Source

VR

Verified Reviewer  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Great for integrations"

July 29, 2019

5.0

Pros

Zapier makes my job easier. Once I create a "Zap" I don't have to worry if all my contacts are going to all the place they should. It is easy to connect other apps to Zapier.

Cons

I still miss some specific integrations, for example to perform certain updates on Hubspot.

Review Source

Mladen P.  
doctor  
Hospitality  
Used the software for: Less than 6 months

### "Great to connect "

February 6, 2021

5.0

Really great, now all my simple tasks are automated. This is lifesaver. Support is also really great.

Pros

This is the best provider of API automation. It is so easy to use and so effective.

Cons

Its good there is free trial but pricing scheme could be better.

Review Source

DD

Dean D.  
Owner/Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "2019 Zapier Review"

December 21, 2019

4.0

I use it for some very basic processes. I don’t feel like I am extracting the full value and usefulness of the available Zapier tools

Pros

What I like the most about Zapier is the possible integration of so many various applications. The list of integrations is extensive

Cons

What I like the least about the Zapier software is the learning curve. Although some applications are a simple connection, the average person may have some trouble out how to properly set up and integrate the applications

Review Source

VR

Verified Reviewer  
Marketing Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Great Integrations - Some Tools more Helpful than Others"

April 22, 2019

5.0

I've used Zapier with over a dozen integrations and it works great the majority of the time. There are occasional bugs that come up, but overall it's been quite good. It is a great option for when a native integration is not available. We used it with Hubspot, shopify, sendinblue, mailchimp, etc

Pros

Seemingly endless integration options. Simple drag & drop set-up. Relatively quick data transmission

Cons

Some integrations (especially new ones) are a bit lacking in capabilities. Sometimes tasks fail seemingly for random/no reason.

Review Source

Tony B.  
Owner  
Computer Software  
Used the software for: 2+ years

### "Zapier is a superb solution!"

October 6, 2020

5.0

The simplicity of the solution is what I look for in every solution.

Pros

To just simply automate everyday tasks has been a challenge for me, Zapier has taken the frustration away.

Cons

Honestly I have never ran into an issue with Zapier but pricing would be one that needs to be reviewed.

Review Source

Danilo N.  
Analista de Engenharia Pleno  
Banking  
Used the software for: 2+ years

### "Good with some gotchas"

September 11, 2018

5.0

Pros

The amount of integrations available is really huge, and also have many kinds of actions for each app. Its integration construction process is really easy to use and offers great guidance for users.

Cons

The number of available integrations on free tier is too little.

Review Source

Billy J.  
Gym Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "I love making Zaps"

October 9, 2018

5.0

Pros

I like the customization Zapier provides. I can connect specific emails to zap to various google sheets or even my phone via SMS

Cons

It can take a few times of making zaps to get it figured out but everything has a learning curve

Review Source

Jillian K.  
President  
Online Media  
Used the software for: 2+ years

### "Hard to set up"

February 5, 2023

3.0

Pros

Once you get it working, it's automated and easy to use.

Cons

I found it hard to set up and figure out the flows, I did not think it was easy to set up.

Review Source

Dan H.  
Web Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "A pricey do-everything web stack"

December 6, 2018

4.0

Pros

Zapier definitely has tons of integrations and features, that's not something you can dog them for. If you need to do something on the internet, especially where it involves connecting one service or action to another, Zapier probably has the ability to perform it.

Cons

The pricing structure. They definitely want some of your money, but the problem is most of the things I'd be willing to use Zapier for I'm not going to pay them specifically to do. If any of the projects get to the point where I need to pay, it's much more cost-effective to spin up a VPS and roll my own.

Review Source

WA

Wasim A.  
Director  
E-Learning  
Used the software for: 1-2 years

### "Perfect solution for automation"

October 22, 2022

5.0

Pros

Zapier is helping our day to day repetitive task to make automate and integrate with many applications like we have added Zapier in Trello also we use mail extractor and enter data into google sheets.

Cons

Zapier is best softwares to save lots of time and also creating and configuration of zaps is easy.

Review Source

VR

Verified Reviewer  
Outreach lead  
Publishing  
Used the software for: Less than 6 months

### "Zapier is great, but could "

July 21, 2020

4.0

Pros

Really easy to use and automate simple tasks, UI is great,

Cons

Could have more integrations, and more functionality within existing ones, for example, having an option to upload an attachment for attaching to auto sent emails.

Review Source

VR

Verified Reviewer  
Solutions Specialist  
Computer Software  
Used the software for: 6-12 months

### "Bridges the Gap"

August 4, 2022

5.0

Pros

I use a number of programs that do not interface with each other, Zapier is the connection between them that allows my data to flow between programs effortlessly.

Cons

I needed help to implement so it's not quite as easy as I'd hoped

Review Source

CD

Christina D.  
Administrator  
Marketing and Advertising  
Used the software for: Less than 6 months

### "We were never able to get it to work well"

November 13, 2023

3.0

Overall, we had a poor experience and have not tried to use it again.

Pros

We were very excited about ability to integrate different programs together

Cons

We were never able to get it to work successfully, when reaching out to customer service it was difficult to get a person on the phone.

Review Source

MF

Michael F.  
Owner  
  
Used the software for: 2+ years

### "We use this to connect / sync our many used apps"

May 20, 2018

4.0

Pros

I love how this connects / syncs our applications used for our business to keep everything streamlined and eliminate the need to duplicate data repeatedly into each software used. It's also created a space where we are not losing data/clients and sales by them "slipping through the cracks" of each software not communicating with each other.

Cons

There was a longer learning curve to properly implement zapier into our processes than anticipated and some apps seems to sync better than others.

Review Source

Riards U.  
Digital Marketing Specialist  
Financial Services  
Used the software for: 6-12 months

### "Great for non-developers who need to integrate multiple services together"

November 15, 2022

5.0

Pros

We used it to match customer.io data with leads from ManyChat who come from Facebook Messenger. It could be done through API but this was just few clicks and we were getting all the necessary data to send e-mail newsletters to our leads from messages.

Cons

It is pricey the more data you need to send, so in-house solution is better long-term

Review Source

VR

Verified Reviewer  
Chief Brand PR Strategist and Coach  
Public Relations and Communications  
Used the software for: 1-2 years

### "Saves time and takes a lot of your to do list"

September 25, 2018

4.0

Pros

Once it's set up, you don't have to think about it

Cons

There is a learning curve to figuring out how to use it

Review Source

VK

Vijay K.  
Software Engineer 3  
Internet  
Used the software for: 2+ years

### "Good integration service offering"

January 26, 2019

4.0

Pros

Zap allows you to integrate over 1000 plus services. It makes your work easier and not writing integration by yourself. It has most of the popular integrations available. You could also write zap and put it in the marketplace. They also allow you to write your integrations.

Cons

Cost can add up if you start using zapier. It can be costly.

Review Source

VR

Verified Reviewer  
Head of Paid Digital  
Accounting  
Used the software for: Less than 6 months

### "Unbelievably easy and fun way to automate your workflow"

October 8, 2021

5.0

Excellent

Pros

Zapier is almost magical – imagine setting up a way for, say, your Facebook lead generation ads to send data to your email, ping your sales team, update the CRM, and make you coffee – all in two clicks. Joking about the coffee, but everything else is true.

Cons

Haven't found a con yet – the team keeps adding up new integration, the UI is clean, the pricing reasonable...

Review Source

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