# Page 88 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 88 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3049)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

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Last updated March 13th, 2026

# Page 88 - Reviews of Zapier

## Showing most helpful reviews

Showing 2176-2200 of 3049 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Raffaele B.  
Titolare  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Un ottimo prodotto con infinite possibilità"

March 30, 2021

5.0

Non ho trovato nessun tipo di problema particolare, penso che lal versione gratuita dovrebbe offrire più valore agli utenti.

Pros

Eì molto semplice da utilizzare e offre infinite possibilità di personalizzazione, davvero bello.

Cons

Inizialmente la curva di apprendimento non è così semplice, però con il tempo poi nulla è impossibile.

Review Source

MV

Manideep V.  
Podcaster  
Media Production  
Used the software for: 6-12 months

### "Zapier Review "

February 12, 2023

3.0

Pros

Zapier can be used for api management, it management and workflow management. The workflow management is really good and you can use it for automating certain things for your business etc. It's a decent option if you are looking to use it.

Cons

Although it's a decent software and gets the job done. There are others who does well in specific niches. And the pricing is also good, but if your are looking for it, just try it's free trial and then decide.

Review Source

VR

Verified Reviewer  
Recruiter  
Retail  
Used the software for: 6-12 months

### "With Zapier I feel like an experienced programmer"

October 17, 2021

5.0

I use Zapier to connect my signup forms from my website to CRM and Google Spreadsheets.

Pros

Zappier can intergrate any of your apps. And what is the best thing about it - you do not need to code anything to make an integration works. Just fill the firelds and your connections will work smoothly and instantly.

Cons

ANy changes to a running connections can be tricky. You need to update the sources and fields first. Still, it is a matter of time to learn how everything works.

Review Source

MA

Moh A.  
Digital Marketer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great tool for process automation "

September 30, 2022

5.0

Pros

My most used part in zapier and that part I liked very much is to transfer data from one application to another application without giving any single touch. We can almost automate everything by using zapier.

Cons

There is no such things that I least like, zaps are so cool and seamless integration

Review Source

VR

Verified Reviewer  
SEO Outreach Manager  
Internet  
Used the software for: 1-2 years

### "Makes automation easier at a cost"

July 18, 2019

4.0

Pros

It makes automation easier. Lots of apps out there integrate with Zapier so that's a plus.

Cons

The price, definitely the price for the limits. I can't really justify that price when webhook connections are free. And unlike webhooks, which are free and instant, zaps run between 5-15 minutes. So there could be a 5-15 minute delay on automated tasks (like sending emails out, customers getting logiin details, etc)

Review Source

SG

Seb G.  
Partner  
Marketing and Advertising  
Used the software for: 2+ years

### "The glue you need to make marketing work"

October 17, 2022

5.0

Pros

The fact that I can seamlessly connect different elements of my marketing campaign

Cons

It can be complicated to set up, and you're not always able integrate in the way you'd like to.

Review Source

Iliana D.  
Co-Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Innovative Webbased that Helps Link up Apps and Services"

October 22, 2018

4.0

I was able to link up our crm with my google calendar for appointments - the crm we use is not very user friendly and mobile and i like my good old fashioned calendar to keep appointments. If someone in sales books a meeting i can see that on their calendars, helping different applications talk to each other.

Pros

I like that the tool has API like capabilities, it can help link up tools to your crm and campaign management tools as well.

Cons

What i don't like about the tool is that sometimes different systems can cause errors or very long delays. I guess that isn't the tools fault per se - i understand the difficulties between systems.

Review Source

Joe S.  
Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Great way to integrate"

December 16, 2018

5.0

Pros

I love how much Zapier helps us integrate multiple software systems.

Cons

Sometimes Zaps will stop working without a clear way to troubleshot and fix the Zap without going through the entire Zap and testing step by step.

Review Source

VR

Verified Reviewer  
Dental Student  
Higher Education  
Used the software for: 2+ years

### "Zapier is data management on steroids"

June 30, 2018

5.0

Pros

Zapier is the solution you need when you need to plug in X to Y without existing integrations. It has so many different integrations made, that the liklihood of having it be point and click to setup is extremely high.

Cons

You probably need a Node.JS or Python developer for anything that isn't prebuilt on the platform for integrating.

Review Source

KG

Katiushka G.  
Talent Director  
Financial Services  
Used the software for: 6-12 months

### "Excellent No code Tool"

September 23, 2022

4.0

Pros

Excellent tool to automate all repetitive process that are important for the organization but take has a highly operational load

Cons

Some times zaps stop working, and it is really annoyng indetifiy what is the problem

Review Source

JB

Jorden B.  
Owner  
  
Used the software for: 2+ years

### "I'd have so many headaches in my business if I did NOT have this tool!"

February 24, 2018

5.0

Pros

Zapier has been amazing for making things "talk to each other". A great tool that was easy to set up and runs in the background for me.

Review Source

TS

Toufik S.  
It recruiter  
Information Technology and Services  
Used the software for: I used a free trial

### "Good product if u hqve heavy workflow "

August 12, 2023

4.0

Pros

Great way to automate lots of repetitive tasks, do the job. Very intuitive.

Cons

If u have a little workflow to automate it ends up being expensive for 2-3 zaps.

Review Source

Phylicia S.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "The lifeblood of my company "

August 27, 2019

5.0

Pros

Between bots and zapier I couldn't be happier! This platform allows me to connect EVERYTHING together in a way that is smooth and systematic

Cons

Not SUPER user friendly it took me a while to figure out how to use it

Review Source

Ashley N.  
Field Marketing Manager  
Computer Networking  
Used the software for: 1-2 years

### "Easy to use and set up! "

May 6, 2018

4.0

Pros

I first came across zapier when I needed to integrate a with hubspot and gotowebinar. The service was so easy to use and for the price it was fantastic. It made for seamless integration and we didn't need to involve a developer.

Cons

There are no cons that I came across! The user experience was created and really easy to set up. It's been a few years since I used zapier but I am sure it's even better now!

Review Source

RT

Rod T.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "HOW ZAPIER HELPS US CONNECT WITH NEW CLIENTS"

July 24, 2021

5.0

We have used it to connect different aspects of our marketing and in only one instance did it take some extra help, which they were very good about so overall it was a great experience.

Pros

I like that we can just set up a "zap" and it just works, no need to know any coding or complicated stuff.

Cons

It does take some time to get some zaps to set up if they are doing something unique BUt the standard zaps are super simple.

Review Source

GAC

Germán Andrés C.  
Business Developer & Content Marketing  
Computer Software  
Used the software for: 1-2 years

### "The best way to integrate your apps and boos productivity"

July 3, 2018

5.0

Pros

You can automate many tasks with no coding at all. You can integrate business apps that don't have native integrations and get most out of them. You can be really creative with the tools and zaps you want to connect and with a universe of apps continuously growing your creativity is the limit.

Cons

It could be a little expensive for small business but if you use it well you can get many benefits and reduce costs with the no coding automation.

Review Source

NB

Natasha B.  
Marketing Director  
Retail  
Used the software for: 2+ years

### "Best Integrations Software"

June 3, 2021

5.0

I love using Zapier for different integrations, it's been really helpful to automate everything and have things well organized and segmented. I recommend this platform to every client I work with. It's easy to learn it has great tutorials, and the customer support are always helping.

Pros

It's really easy to use, the customer service is top-notch, and it has almost every platform - they have a huge variety.

Cons

It's important to name every connection you have because if not things can get messy. But if you keep everything organized right from the beginning, everything should be good.

Review Source

DV

Dan V.  
Owner  
Retail  
Used the software for: 1-2 years

### "Zapier is the DIY software integration tool. If it can't be done, it's almost always not their fault"

January 22, 2018

5.0

There is so much it can do to get software to talk to one another. You can get one software to talk to another software when a particular trigger happens.

Pros

The software is easy to use, Trigger, Search, and Action you can do almost anything. If there is something that it can't do it's because the third party hasn't added it. I've never had to use their support because there documentation is well written. Pipedrive, intercom, Slack, Google Sheets, and gmail work really well together.

Cons

I wish it was just a bit cheaper, but I understand the need to charge a price that lets them work with developers. They are great at what they do, and documentation is very well made.

Review Source

SW

Seth W.  
CEO  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Option for Workflow Automation"

March 5, 2019

5.0

We use Zapier to integrate multiple platforms to build a unique customer relation management workflow that also integrates with some production planning as well book keeping tasks. Overall a great option to automate some of the time consuming go-betweens among separate apps and programs.

Pros

The process and automation options seem nearly endless and the user interface is very friendly. It has allowed us to build a unique set of tools integrating multiple platforms to speedup and automate workflow. The built in apps have proved useful as well.

Cons

There is a bit of a learning curve and and while the user interface is friendly it can be a tad limiting at times.

Review Source

VR

Verified Reviewer  
Owner  
Events Services  
Used the software for: Less than 6 months

### "A great idea to save time, but £..."

November 2, 2022

4.0

Pros

It's a great idea for time saving. Fairly simple to set up and integrates with lots of popular/useful applications.

Cons

Free plan is limited. Paid plans are very expensive.

Review Source

JD

Julien D.  
Cofounder  
E-Learning  
Used the software for: 2+ years

### "Great tool for automation"

September 28, 2021

5.0

Pros

I like the numbers of app you can connect.

Cons

The price ! Even the first plan is so expensive!

Review Source

John B.  
CEO  
Internet  
Used the software for: I used a free trial

### "As a New User I'm Not Having the Best Time"

March 5, 2019

3.0

It's important to note that I'm a new user and still reading through information provided on Zapier and online. I hope I can resolve the issues that I am having so that I can take advantage of an expanded Paid plan.

Pros

I like the idea that I can hopefully automate some of the redundant tasks that I take on over the course of the day.

Cons

I found it confusing to integrate Trello with Monday as well as Gmail with Monday. I receive error messages with no real explanation as to why the automated task didn't complete. The hefty price jump from Free to Paid isn't easy for me to buy into either. Especially with the issues I'm having with set up.

Review Source

VR

Verified Reviewer  
Director of Marketing  
Facilities Services  
Used the software for: 2+ years

### "Awesome Way to Build Efficiency"

May 2, 2019

5.0

Pros

If you want to take your existing software tools to the next level, Zapier is a great option! I love how easy it is to set up and integration--no code required!

Cons

I wish Hubspot and The support staff had a Zap. This would make life a lot easier!

Review Source

luz mary R.  
teacher  
Marketing and Advertising  
Used the software for: I used a free trial

### "The essential tool to automate and optimize my business."

August 31, 2023

5.0

I love the ability to automate repetitive tasks it has helped me save a lot of time and effort allowing me to focus on my more strategic activities.

Pros

I love it because I can create custom workflows without having to have a lot of programming knowledge, which is a great advantage for me.

Cons

Sometimes I have experienced some connection problems and delays in data synchronization between applications which makes me impatient at times.

Review Source

DI

Dez I.  
Founder  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "This makes my life easier."

November 10, 2023

4.0

Pros

Easy to use and makes something automated for me.

Cons

Sometimes it random shuts off and I have to go in and confirm it’s still on.

Review Source

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