# Page 89 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 89 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130182/Zapier/reviews --- Zapier 4.7 (3049) [View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 89 - Reviews of Zapier ## Showing most helpful reviews Showing 2201-2225 of 3049 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AB Andrew B. SEO Manager Computer Hardware Used the software for: 1-2 years ### "Great for automating essential workflows" June 30, 2020 4.0 Zapier helped me to solve a very specific issue that I am not sure how I otherwise would have been able to solve. My organization has enterprise Office 360, so we do have Microsoft Flow. However, Zapier was easier to configure and (from what I have seen), a bit more reliable. Pros I decided to use Zapier when an issue came up where an automated email pull from our analytics suite could not upload to an sFTP server. I turned to Zapier as a solution that could ingest that email and then upload it. Zapier has a very easy to use interface, and the configuration took nearly no time at all. Cons Though it has quite an impressive array of integrations, it is still missing several that I would like to see (and would consider essential to my daily work). You also need to get pretty high up in the paid tiers if you want to get some necessary features. Review Source RV Ron V. founder Entertainment Used the software for: 1-2 years ### "Integrates With Most Software" July 17, 2019 4.0 No doubt Zapier saves me a ton of time but there are a couple really annoying issues. Bottom line, despite a few annoyances, there is no other service that does what Zapier does with as many integrations. I would like to see a real competitor rise up but in the meantime Zapier is the best there is. Pros Does help automate a ton of tasks and integrates with most software services. Cons Constantly asks me to reconnect accounts which is a total whip. It is not always easy to create the zaps needed to automate. Review Source Justin M. Founder Market Research Used the software for: Less than 6 months ### "Such a great way to integrate all your systems" September 12, 2015 5.0 I just recently started using Zapier and wish I had gotten started sooner. I love how I can connect different apps that normally would not be connected and get them to work together to automate several processes within my business. Pros Easy to get started and there's now tons of integrations you can make. For example, I have it setup where if I star an email in gmail, it will create a task in Asana. I have our onboarding form automatically feed into Trello and create a new card for our operations team. There are so many different ways you can automate your business by using Zapier. Cons I guess you can never have enough integration options. Review Source PK Paul K. Product Manager Information Services Used the software for: 1-2 years ### "Makes Gmail, Kanbanery, and Evernote even more powerful" September 11, 2015 5.0 I use Zapier to keep my Kanbanery board updated, to create more notifications from Kanbanery to email (using Kanbanery's RSS feed and Zapier rules to parse the feed and generate the email), and to send notes to Evernote from Gmail. It's easy to use and every time I think of something I'd like an application to do, I can find some creative way to get it done with Zapier. Pros It's free and easy to use. It supports many more applications than its competetors. Cons It would be nice to be able to browse other Zaps easier, or to get suggested Zaps based on my usage. Review Source OP Onur P. CRM & BI Manager Broadcast Media Used the software for: 6-12 months ### "Zapier: Gamechanger" December 3, 2016 4.0 Zapier is very handy for connecting apps and creating automation between services. You could also find instant ready-to-use automations, which is called "Zap". Pros Easy to use, Ready-to-use integrations, Able to integrate to many apps Cons Cost, some of popular apps are not supported Review Source Ahmed N. Administrator Accounting Used the software for: Less than 6 months ### "Great Product if you are not a developer" January 3, 2019 5.0 Pros Ability to get WP forms form fills or its notifications and forward as an SMS to my phone number Cons Lack of wordpress formfill apps from zapier. Only few like wp forms are available for forwarding as sms Review Source SK Sujee K. Founder & CEO Education Management Used the software for: 6-12 months ### "Zapier Review" January 25, 2019 4.0 Great. I mostly use it for Zapping leads to MailChimp but I can see a lot of uses for those that are looking to organize and streamline their business and personal life. Pros The amount of 3rd party software that is compatible with Zapier is enormous! If you have two or more products that may have the ability to communicate via API, Zapier most likely has a solution for you. I mostly use Zapier to 'Zap' all my leads from Leadpages, Intercom, and Typeform to Mailchimp. It's easy to set-up but you do need to know a little about API, what they are and how to use them. Cons Their website interface and tutorial. I think it would be great if they had a very simple video tutorial that goes through the steps of 'Zapping' and make it more user friendly. I had to read through the site a few times and watch a few tutorials on YouTube before I understood how to Zap. I think they should have a 'live chat' very visible on their site that is 24/7 if someone needs assistance. Review Source FA Francisco A. Chief's Editor Media Production Used the software for: Less than 6 months ### "If you use Slack you must use this" September 28, 2021 5.0 Pros Integration with slack is what we are looking for, it allows us to create various workflows, automations. But the thing doesn't stop there,there are tons of integrations, If your like me, you are going to have so much fun. Cons So far, only a small group of integrations have had problems, but there are always alternatives. Review Source LV Luis V. Product Specialist Automotive Used the software for: Less than 6 months ### "It is just the best to connect anything" June 30, 2023 5.0 Pros all the integrations, you have everything you can imagine. Cons From my point of view, it doesn't have cons Review Source DB David B. Director Marketing and Advertising Used the software for: Less than 6 months ### "Zapier Functionality " May 20, 2021 2.0 Unfortunately not robust or flexible for a learner. I. am sure that an advanced user will sing their praises Pros The email response from the team is instant and friendly. The theoretical integrations are comprehensive and potentially extremely powerful. Cons You may be invited to suggest an application for their webinars. You expect them to demonstrate your solution, however the AI in the response directs them straight to a request for your actual experience with a zap. What if you simply want them to demonstrate a scenario? You get locked into an email stream that does not answer the first question. I want for example an integration which can deliver a word document and personal data to a client. They don’t seem to understand the word ‘demonstration’. The webinars are run @ 100 mph. The audience repeatedly ask the presenters to slow down. They are hyper. Even a recording would be hard work. I find standard solutions clunky from step to step. It doesn’t give me confidence of ease of use. Review Source xF xavi F. CEO Used the software for: 6-12 months ### "Amazing to save time" March 6, 2018 5.0 Pros Really intuitive and amazing support which allow you to save a lot of time doing other things when boots are working for you. Cons Maybe the limit of zaps for the base price. Now are only 20 and even for a small company is a little bit short. Review Source CA Cornell A. CEO Marketing and Advertising Used the software for: 1-2 years ### "Love the easy to use platform" June 10, 2023 5.0 Pros Zapier is very beginner friendly and has easy integrations with other very popular apps across multiple platforms. Cons Some features. Not available for free to help to learn and improve workflow ability Review Source TW Tim W. COO Management Consulting Used the software for: 1-2 years ### "Powerful Tool to Do Almost Anything" December 5, 2016 5.0 I started with another tool for connecting to product APIs. The more I use Zapier the more I like it. While being more powerful (in my opinion) than its competitors, it is incredibly easy to create new recipes. We've used it at our company to experiment with new processes. So little goes into connecting systems that there is little lost. The biggest challenge is the desire to see products I use to provide access to more of their functionality in their public API. Pros Easy to use interface Great error catching Cons Have to pay for multi-step Review Source SK Shelby K. Founder Retail Used the software for: Less than 6 months ### "Great tool but requires some work up front" February 9, 2021 5.0 Overall, I'm really enjoying Zapier so far. I think there is a lot more my company can do with it, so I'm planning to explore it even more (but as mentioned, that takes some time). Pros I love that Zapier makes everything easier in my business and automates tasks that used to be repetitive. Cons This software took me awhile to set up. This isn't necessarily that it takes a long time to actually do in the app, but rather it took us some time to figure out what kinds of "zaps" would be useful for our business. They give some examples, but it would be helpful if they gave more examples of what types of tasks might be automated. Review Source RJ Richard J. Web Designer Marketing and Advertising Used the software for: 2+ years ### "A much needed tool" October 29, 2019 5.0 Zapier makes it easy to connect things that would otherwise be a lot more difficult or time consuming. Pros I love being able to easily connect one web app to another and perform actions automatically based on almost any trigger. Cons The setup process is a little strange the first few times. They could use a little user experience improvement. Review Source JD Jose D. Director of Communications Real Estate Used the software for: 2+ years ### "Lead Gen Integration Got Easier with Zapier! " June 28, 2019 5.0 Really reliable, that´s what I appreciate the most of this tool. Pros Reliability is a keyword to describe Zapier, which plays a fundamental role in our lead generation campaigns. Synchronizing these forms and routing new leads to our CRM, email and other applications, eases our sales funnel and helps us keep control of campaigns. Also, the platform is very easy to use after a short training. Speaking for myself, I´m not a programmer but after receiving an introduction and practicing it, I´m able to sync our campaigns successfully. Cons You will need help the first time to understand the power of this tool, otherwise, you will be lost. Review Source Ross F. Digital Marketing Manager Entertainment Used the software for: 1-2 years ### "Zapier comes in handy in many unexpected ways" November 23, 2018 5.0 Send data or trigger instructions between two complimentary software products Pros Zapier is valuable when you need to connect two software products and cannot using their existing APIs or integrations. So you never know exactly when you'll need Zapier but it definitely comes in handy! Cons Limited capabilities mean you can't really do ~anything~ you'd like but that doesn't mean Zapier isn't valuable, just limited Review Source CC Chetan C. Digital Marketing Manager Marketing and Advertising Used the software for: 1-2 years ### "Best Plug n Play integration tool" August 9, 2022 5.0 Pros The availability of multiple integration options available with Zapier makes it really easy to pretty much connect with majority of the apps online. Cons A bit too expensive for a startup and the UI could be a bit overwhelming in the beginning but the support team does a great job in answering any questions we had. Review Source VR Verified Reviewer Director of Marketing Real Estate Used the software for: Less than 6 months ### "A lot of work on the front end, but it pays off." September 10, 2018 5.0 Pros It is almost like having a virtual assistant for my social media management. Cons It's a lot of work on the front end, getting everything connected and putting your settings in place, but it pays off. Review Source VR Verified Reviewer Business Owner Marketing and Advertising Used the software for: Less than 6 months ### "Works Well With Others" October 1, 2018 5.0 Pros It integrates so well with multiple applications and software programs - that is not easy to find these days! Cons Customer service can be a little difficult to get a hold of when a zap isn't working. Review Source AS Amie S. Graphic Designer/Digital Manager Marketing and Advertising Used the software for: 1-2 years ### "Great Connection to Make All Your Programs/Apps Work Together" February 18, 2020 5.0 Pros Zapier is extremely useful when you need to connect different programs and/or apps, and have them work together, hand in hand. The amount and variety of connections available is quite vast, and the way Zapier allows you to search on their site by entering the two programs you're hoping to connect is super convenient and a great time saver. Cons Although the process of connecting the programs is usually quite straightforward, sometimes it can be a little confusing. Review Source VR Verified Reviewer System Engineer Computer Software Used the software for: Less than 6 months ### "A great way to get integrated quickly" April 2, 2019 4.0 Pros Zapier provides an easy interface to start connecting up your applications with some very simple and customizable logic. We were in the market for a service that would remove the need for us to write custom code in order to integrate 3rd party applications and Zapier fits that need really well. Cons With all the customization you can do there is always going to be a learning curve and sometimes you might get deep down into the trenches of a solution only to realize you are missing something pivotal that will make it work but overall Zapier does a great job at filling that need. Review Source EG Elsa G. sem manager Marketing and Advertising Used the software for: 1-2 years ### "Google Ads y Zapier para incrementar el ROI" December 29, 2022 4.0 Pros Es fácil de usar y puedes integrar muchas aplicaciones, es genial para ver de qué canal preciso te están llegando los leads y así hacer seguimiento total de los resultados de las campañas de publicidad online Cons La opción free se queda corta con algunas integraciones, y puede resultar "caro" los planes de pago Review Source BK Bradford K. Manager Law Practice Used the software for: Less than 6 months ### "Prospective from an intake team lead. " November 23, 2022 5.0 Pros Significantly cuts our data entry time when acquiring new leads Cons I don't fully understand how i can further integrate automation into our CRM. We love its functionality so far, but are unclear how we could further its effectiveness Review Source Alister R. Director of Product Innovation Computer Software Used the software for: Less than 6 months ### "Best generic integration platform for sales and marketing" May 24, 2018 4.0 brilliant generic connector for marketing to revenue flow. Pros Have been using zapier connections to put together our sales and marketing organization. Some of the best features. 1) integrations are plug and play 2) almost all SaaS have connectors available (not a single instance we could not find our integration) 3) Support is very good and proactive. Cons The pricing makes it hard to scale, we get charged for hits to the connector and usually since rows are very high we at times find the pricing prohibitive. But not many complaints with the product. Review Source Similar Products Featured ## Related categories [iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.