# Page 9 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130182/Zapier/reviews --- Zapier 4.7 (3049) [View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Zapier ## Showing most helpful reviews Showing 201-225 of 3049 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Samantha S. Head coach owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Really amazing in most cases! " May 28, 2025 4.0 Pros Easy to set up and use, lots of use cases. Good support to help if not sure how to build zaps as well. Cons In my opinion, Can get expensive quickly. Would like confirmation messages when zaps work or don’t work. Review Source PT Phil T. Marketing Manager Automotive Used the software for: 6-12 months ### "Powerful Software for Big Budgets" February 12, 2025 4.0 Pros The level of integration with multiple marketing tools such as Google Ads and MailChimp is second to none. Cons Once you start to introduce more complex "zaps", it can get quite expensive. Review Source EK Edward K. App integrations specialist Computer Software Used the software for: 2+ years ### "The IPaaS of choice" August 28, 2024 5.0 Pros Flexibility. Robust platform with supporting infrastructure such as logging, alerts and replays. Cons The graphical editing experience is sometimes frustrating. Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) Reason for choosing Zapier The Zapier UI is simpler to use than Make Review Source JP Jonathan P. CEO Education Management Used the software for: 1-2 years ### "A must-have to boost productivity in any business" August 23, 2024 5.0 I am using Zapier to connect Pipedrive, Calendly, Activecampaign, Clickfunnels and Gmail all together, building a very efficient sales machine Pros A must-have to connect apps together and build an efficient sales machine Cons It works for most cases, but I could not make it work to automate replies to comments on my Instagram ads Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) Reason for choosing Zapier I was more familiar with Zapier, it is where I started using my first automations Review Source BT Benjamin T. PM Financial Services Used the software for: 1-2 years ### "Zapier is a powerful automation tool..." October 22, 2024 4.0 Pros Easy to Use: The no-code interface is beginner-friendly, with clear workflows and templates for quick setup. Cons Pricing: Zapier’s plans can get expensive, especially if you need premium app integrations or higher task limits. Review Source MB Milly B. Founder Writing and Editing Used the software for: 2+ years ### "Easy to get started, but a bit pricey" August 26, 2024 5.0 Pros Zapier is by far one of the easiest automations tools to get started with. Cons The pricing gets expensive pretty quickly and it makes starting with automation more expensive than it needs to be. Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) Reason for choosing Zapier Ease of use in setting up the automations in the first place. Review Source NB Nabil B. Director Marketing and Advertising Used the software for: 2+ years ### "Comprehensive tool with great support" October 11, 2024 5.0 Great tool that I've used on-and-off again since it was first launched. Their support are super helpful when you get too stuck. Pros Vast number of connections to almost every tool I've tried to use it with. Cons Sometimes it can be a bit tricky to determine why Zaps aren't firing and takes some fiddling around to get working. Review Source YB Yatunyi B. Full Stack Developer Information Technology and Services Used the software for: 2+ years ### "Am incredibly happy with Zapier" August 17, 2024 5.0 Pros Endless possibilities for our non technical teams.I enjoy that it does all the work for me when moving lists,also how Zapier executes our actions at a particular time of our choice is incredible.Finally it has so many options to automatize a lot of things and is extremely easy to learn and use. Cons Apart from the upgraded plan being costly I have encountered no hitches using this platform. Review Source ED Eduardo D. Digital Marketing Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Zapier is still the best task automation tool out there" August 15, 2024 5.0 My overall experience with Zapier has been great. It has minor issues, but it is definitely the best option so far for automating and integrating tasks across different apps and platforms. Pros Zapier is definitely the best automation and integration tool on the market right now. We use it to automate various tasks, from scheduling meetings to generating lead acquisition reports and more. It works well with most tools and is very simple to set up. Cons The integrations sometimes experience a delay in reporting an issue. If you publish an automated action and, for some reason, it isn't working, the tool will send you an email a few minutes later instead of instantly reporting the problem. This can occasionally delay work processes. Alternatives considered [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Reason for choosing Zapier Zapier has more integration options and seems to work better. Review Source AM Andrew M. Founder Computer Software Used the software for: 1-2 years ### "Good automation tool" November 18, 2024 4.0 Pros Being able to integrate multiple tools with no code. Cons Customer support could be improved, but their support documents are a good way to self-serve. Review Source ES Ezra S. Consultant Information Technology and Services Used the software for: 2+ years ### "Zapier: the glue that holds businesses together" August 4, 2024 5.0 Overall, I've found Zapier to be a vital tool in my toolbox as I've worked with a variety of companies integrating countless apps. Pros Zapier is hugely configurable and it is the metaphorical glue that holds so much business infrastructure together. It works great, and it integrates with almost every product you've heard of. Cons Some of the integrations are very limited, and this really limits the ability of Zapier to do what it does best. For example, some products are only read only, or have triggers but no actions. Review Source AL Andreas L. Development Manager Information Technology and Services Used the software for: 2+ years ### "Lots of money for little action" September 2, 2024 4.0 I feel ripped off. Simple as that. I spent hours setting this up, paid a lot of money for it and now they just go "hey - more money or we stop it" Pros Reasonably easy albeit not bug-free set-up Cons extremely expensive and full of antiquated limits that are out of touch with current developments. A 5 MEGA byte upload limit is not acceptable in 204 Reason for choosing Zapier Because I knew it for 10 years Review Source SH Stuart H. Managing Partner Real Estate Used the software for: 1-2 years ### "Short-term Rental Automation with Zapier" September 9, 2024 5.0 I use Zapier for automating most of the operations of a short-term rental operation. I have Zaps that handle incoming email and turn it into an entry into sheets, Zaps that transform contact info into calendar appointments and several checkpoint emails. There are many more uses than what I utilize on large scale projects but it's important to recognize the time savings, in the course of a year, on small business enterprises. Pros I love how putting in work upfront can yield amazing, repeatable time savings over time. Cons Very little. I think sometimes the way to get started on a Zap or how to structure (best SOP) Zaps may be a little cloudy. Review Source AF Abigail F. Support Engineer Computer Software Used the software for: 2+ years ### "Zapier can do it all" August 1, 2024 5.0 Zapier has become a critical part of our workflows, without it our workflows would take 10x longer to set up I love that it has a native integration with any platform you can think of Pros Zapier is capable of everything! The integrations are very easy to set up Cons Pricing can get expensive, but it's worth it for the value you get Switched from [Make](https://www.capterra.com/p/154278/Integromat/) We were previously using Make (Integromat) along side of Zapier, but we've switched to Zapier completely Review Source AH Amir H. CEO Computer Software Used the software for: I used a free trial ### "Easy to use and easy to learn" February 4, 2025 5.0 I have used it to connect my software to Google Sheets and create documents on certain triggers. It didn't take me too long to learn how to navigate around and it was all the necessary integrations I needed. Pros It is really easy to use their platform. No need to be too technical. Cons Thier interface is easy to use and intuitive. Review Source MW Matthew W. Customer Support Lead Education Management Used the software for: 2+ years ### "Zapier is a must have" August 6, 2024 5.0 Our experience has been a good one. Without Zapier we would not have been able to link Calendly and our CRM. This has allowed us to see how has booked and attended a workshop/meeting which is really valuable. Without Zapier this would not be a reality. Pros I like how easy it is to link to other services and providers we use. Using Zapier we can link Calendly and our CRM up so that those who book through Calendly show in the CRM. Cons Changing some of the connected services was not easy to begin with. If there were videos it would be a great help. Review Source IR Ivana R. reviewer Education Management Used the software for: 1-2 years ### "Ivana's review" August 27, 2024 4.0 Very pleased with the overall performance and will continue using it Pros The simplicity of automation and connection with other apps Cons sometimes it takes longer to sync with the rapps Review Source BC Braden C. Admin Financial Services Used the software for: Less than 6 months ### "Great Platform, Expensive at Scale" October 28, 2024 3.0 Pros Very solid platform with great automation options, configurations and mapping seem to be easier to set up then most other platforms. Cons The only negative was the pricing, there was not enough discount when walking us the sales ladder of zaps/usage Alternatives considered [Make](https://www.capterra.com/p/154278/Integromat/) Review Source fH fahima H. Consultante Administrative Management Consulting Used the software for: 6-12 months ### "Facilité d'automatisation " September 9, 2024 4.0 Quand j'ai commencé à l'utiliser c'était un peu compliqué mais avec le temps, ça me permet de gagner du temps au quotidien. Pros gain de temps en optimisant les taches chronophages et qui nous prennent du temps et de l'énergie. Cons il faut du temps pour le maitriser et s'habituer aux différentes options d'automatisation. Review Source PG Paulo G. Sr. QA Automation Engineer Information Technology and Services Used the software for: 1-2 years ### "Great experience by integrating applications and updating results" December 28, 2025 5.0 I have tried integrating many applications, such as Quip, Excel,Confluence, and always got great results. Pros its easily integrates between many different applications triggering actions after changes, modifications or updates within another app. Cons permission and accesses to applications might be tedious but makes sense as they are focusing in security Review Source JW Joe W. Marketing Lead Hospitality Used the software for: 6-12 months ### "connect any tool to any other tool" November 14, 2024 5.0 Pros love this tool, it basically integrates to any tool out there Cons there isn't as much support as I thought there would be Review Source MP Mira P. Consultant Information Technology and Services Used the software for: 6-12 months ### "Great for starter / beginner friendly" October 29, 2024 4.0 Pros It has a friendly UX and easy integration. Cons I feel like it can be a little limited with iit. Review Source KH Kelly H. Customer Success Manager Computer Software Used the software for: Less than 6 months ### "Excellent tool" February 13, 2025 5.0 As a first time user, I found it really easy to use with minimal guidance Pros Really easy to use, and the AI tool is really handy. The software fills a gap! Cons Navigation from the dashboard could be improved but it’s not a major thing Review Source AT Anjum T. BI Engineer Information Technology and Services Used the software for: Less than 6 months ### "Does the job and does it really good" October 16, 2024 4.0 Pros I really loved the wide list of connectors available Cons The user interface is not up to my expectations Review Source DS Dipak S. Sr. Developer Information Technology and Services Used the software for: 6-12 months ### "Streamlining Workflows with Zapier" July 31, 2024 5.0 Pros When it comes to integrating different programs and automating tedious activities, Zapier is revolutionary. Its user-friendly interface, which enables you to construct automated workflows, or "Zaps," without any prior coding experience, is what I like the most. You can connect almost everything you use on a regular basis, from email clients to project management applications, thanks to the large library of compatible apps. Because of the pre-built templates, setting up Zaps is simple and allows you to get started quickly. Having routine duties completed automatically and freeing up time for more important work is immensely pleasant. Cons Zapier has downsides, despite its enormous versatility. If you demand more advanced features or a larger number of jobs, the charge may become more expensive. Furthermore, when something goes wrong, it might be challenging to troubleshoot the more intricate procedures. When working in increasingly complicated environments, there is a minor learning curve. Certain users may find that the free plan does not provide enough functionality, and they will need to upgrade to fully use the service. Review Source Similar Products Featured ## Related categories [iPaaS](https://www.capterra.com/ipaas-software/)[Business Process Management](https://www.capterra.com/business-process-management-software/)[Integration](https://www.capterra.com/integration-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.