# Page 90 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 90 - Is Zapier the right Integration solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3049)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

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Last updated March 13th, 2026

# Page 90 - Reviews of Zapier

## Showing most helpful reviews

Showing 2226-2250 of 3049 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Evgeni Y.  
Chief Ad Grants Educator  
Marketing and Advertising  
Used the software for: I used a free trial

### "It is amazing how many apps can be connected and automated with Zapier"

April 4, 2019

5.0

Pros

I use it to save a lot of time for some of the boring tasks that can be fully automated.

Cons

The first time I connected my email with Trello I got a little confused but after that, it works fine.

Review Source

MD

Matija D.  
Principal  
Higher Education  
Used the software for: 6-12 months

### "Zapier for SMB in Education"

December 28, 2021

4.0

I like simple design and relayability of doing simple connection between crm and forms. After using paid version I found I can use free version with 100 Zaps and some WordPress plugin. For paid version I wish I could save more time with it on administration in order to payoff.

Pros

I like simple design with step-by-step approach to connect different apps. It is mostly reliable and do whatever is expected. Still best app for connection between third party apps

Cons

There is no simple protocol to test complex connections. There is templates for easy Zaps that we use but it is difficult to find examples of advanced Zaps, even they are common in inbound marketing.

Review Source

JH

Joseph H.  
Management Support Director  
  
Used the software for: 1-2 years

### "Very efficient product, but difficult to learn. "

July 25, 2018

5.0

Pros

It's ability to be paired with other softwares/products. For example, it's integration with StreakCRM is very streamlined.

Cons

What I found most challenging is the ability to learn it. It can get very "busy" pretty quickly and one little human error can ruin your goal.

Review Source

VR

Verified Reviewer  
Owner  
Entertainment  
Used the software for: 6-12 months

### "Need Automation? You NEED Zapier"

December 10, 2018

5.0

Pros

Even with the free plan, automating simple repetitive tasks that are a drag to do manually is so easy. I highly recommend this for everyone!

Cons

None that I can think of, to be entirely honest.

Review Source

VR

Verified Reviewer  
Health Coach and Founder  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Efficient and time effective"

December 13, 2018

5.0

Pros

Zapier is exactly what I needed to ensure that I can automate my systems and processes. It is easy to set up, user friendly!

Cons

Setting up the zapier connections can be a little hard at times.

Review Source

VV

Varun V.  
Head of Demand Gen  
Computer Software  
Used the software for: 2+ years

### "Great for ad hoc use, highly customizable"

November 11, 2021

5.0

Pros

Ease of use, integrations with virtually everything you need

Cons

Zap errors/breaks aren't often easily identifiable

Review Source

VR

Verified Reviewer  
Coach for Inspiring People  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "A great automation service"

January 9, 2019

4.0

Pros

They have hundreds of integrations and pretty much everything can be done.

Cons

They ask you for enterprise account, which is quite overpriced, to add some integrations that are very necessary.

Review Source

PR

Pablo R.  
Gerente Comercial  
Information Technology and Services  
Used the software for: 2+ years

### "Zapier Review"

October 25, 2022

5.0

Pros

Muito bom e prático para realizar integrações com outras soluções

Cons

Nenhuma, apenas continuar com as atualizações

Review Source

CD

Carlos D.  
Front-end developer  
  
Used the software for: 2+ years

### "Excellent tool for integrating and automating things"

June 8, 2018

5.0

Pros

We've tested Zapier services to improve workflow from one of our internal tools and it works amazingly well, sending emails and making custom actions.

Cons

The free plan could provide more steps for workflows, since we're a small company and it made things difficult to us really test Zapier functionalities.

Review Source

VR

Verified Reviewer  
VP Product Planning & Design  
Computer Software  
Used the software for: 2+ years

### "Easiest way to integrate systems to run proof of concepts"

November 2, 2018

5.0

It is perfect for proof of concepts and to solve problems. For long term integration a direct end to end integration may be preferred.

Pros

Easy of use and richness of integrations

Cons

Pricy if you handle many events, so it is more suited for a limited number of zaps

Review Source

AT

Alex T.  
Lead Web Developer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zapier simplifies our life by connecting our multiple different softwares seamlessly."

February 28, 2018

5.0

I can't imagine how much time Zapier saves by entering everything I need automatically. That is by far the biggest benefit to me.

Pros

Zapier connects hundreds of different services together automatically. This saves tons of time in organization and data entry. The app list and zaps for each software are pretty extensive and once you get the hang of it, are pretty easy to setup. The price is well worth the results.

Cons

The first few processes I setup were a bit difficult to figure out how to do what I wanted, but after some help from their support team, I was able to get everything working as needed.

Review Source

JS

Jordan S.  
BDM  
Information Technology and Services  
Used the software for: I used a free trial

### "Love that i have a great work flow of my systems"

September 26, 2022

5.0

It does what it needs to

Pros

Integrating my disparate systems to have a better work flow

Cons

none the integration is great maybe provide more flows but thats it

Review Source

MH

Mike H.  
Director Of Business Development  
Insurance  
Used the software for: 1-2 years

### "Automation Beginners Perfect Tool - But Lacking For Advanced Users"

November 2, 2018

4.0

Pros

Zapier is the leader in the 'easy-automation' industry. They have the most native connections available and the documentation to receive answers for questions or issues the user may experience is incredible. Creating a sequence takes a little as 5 minutes, and can be a 'set-it-and-forget-it' type of setup for many, more simplistic integration.

Cons

The market is starting to catch up to Zapier. The pricing structure and limited options available for formatting or converting data passed from one app to the other has been a limitation for a while. We now utilize Integromat, which allows you to build much more customizable sequences and doesn't limit the number of apps used. Integromat has horrible documentation, however, and a much more limited app selection.

Review Source

Bahar A.  
R&D Expert  
Mining & Metals  
Used the software for: Less than 6 months

### "Best in Market"

November 2, 2021

5.0

Zapier is the great solution for integrating different apps and creating seamless workflows.

Pros

It has more than 4000 app to integrate each other.

Cons

It has the highest price in the market. Also, first User experience could be increased to adoption.

Review Source

SV

Stephen V.  
Marketing  
Computer & Network Security  
Used the software for: 6-12 months

### "Fast and Easy integration"

July 20, 2017

5.0

Pros

The ability to hook any application together off web-forms and emails I also can tie any trigger to a text alert.

Cons

Some features lack on specific apps- however that requires the app developers to update their backend API.

Review Source

YA

Younes A.  
seller  
Consumer Services  
Used the software for: I used a free trial

### "simple,good application"

June 2, 2023

4.0

really it's simple and easy to work and uses the application and I like the menu.

Pros

I like the template and the menu is simple and classical.

Cons

sometimes I feel it s long and I touch the button many times.

Review Source

JC

Jordan C.  
Manager  
  
Used the software for: 1-2 years

### "Zapier Connects the Online World"

June 15, 2018

5.0

Pros

Zapier is an essential tool for our business. I love the way it can connect just about anything simply.

Cons

One issue we've had is that sometimes it can be rather complex to connect certain services but this is kind of to be expected. It's solving a complex issue.

Review Source

VR

Verified Reviewer  
Google Street View Trusted Photographer  
Internet  
Used the software for: 2+ years

### "Zapier Makes Me Happy"

December 18, 2018

5.0

Fabulous Support and a Solid Product!

Pros

It's powerful and Zapier's support staff is extremely responsive and helpful.

Cons

Lack of branching and conditional logic routing. The new branching is great, but cumbersome compared to Integromat.

Review Source

Isabel M.  
Business developer  
Internet  
Used the software for: 6-12 months

### "Very useful platform"

June 29, 2022

5.0

Pros

Zapier integrate with almost all the softwares I use.

Cons

Sometimes the platform integrations can be complex.

Review Source

PB

Pete B.  
Director of Operations  
Apparel & Fashion  
Used the software for: 6-12 months

### "Zapier Really Easy to Use"

October 28, 2019

4.0

Overall really love its ease of use .

Pros

Really easy to use to set up integrated alerts and other communications through Slack and other sharing software. I am not technically savvy and it only took me a few minutes to set up alerts for my team and the company to share critical information. It also has a robust number of other options and capabilities that we do not take advantage of today, but are on our radar for future use.

Cons

Only major issue is around pricing. For a small company like ours, its not incredibly useful or cost effective for us to upgrade to a payment plan.

Review Source

MS

Matt S.  
VP of Sales & Marketing  
Computer Software  
Used the software for: 1-2 years

### "Great Product to keep your work flowing"

November 30, 2016

4.0

This has been a solid product for us and I think there is a lot more to come from these guys. Most of the apps you'll use integrate in some way with Zapier. Great for automating commons tasks and processes

Pros

Great for automating daily workflows

Cons

limited functionality between apps, but thats not Zapier's fault

Review Source

SE

Sergei E.  
Marketing Manager  
Furniture  
Used the software for: 6-12 months

### "The best option for integrations"

October 22, 2020

5.0

We got all the notifications coming to our inbox and we never missed any leads anymore.

Pros

It was the easiest way to integrate a lot of products to our CRM.

Cons

Not too many free options. It would be great if you would have Facebook Leads for free.

Review Source

VR

Verified Reviewer  
Head Of Operations  
Consumer Goods  
Used the software for: Less than 6 months

### "super helpful for not tech savy people"

January 24, 2019

5.0

Pros

great platform for connecting softwares based on triggers

Cons

some of the platforms i want to connect are in the premium plan. that's okay- but I wish they didn't pay block in that way.

Review Source

Lairs J.  
Marketing Director  
Computer Software  
Used the software for: 1-2 years

### "It's great when it works"

September 9, 2019

5.0

It's pretty simple, accomplishes the basica and makes it easy to connect different softwares and what they do!

Pros

I like that it's pretty simple to set up tracking and to follow how it is going. The integrations are pretty awesome.

Cons

Sometimes the integrations just shut off without me knowing which makes it frustrating. It's also annoying using a 3rd party for things that should be easier to set up.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Whatever automation I had in mind, Zapier helped me with it"

March 27, 2018

5.0

Pros

Example of Zapier goodness: data from LeadPages to Typeform to AgileCRM to Google Spreadsheets and I could have probably added some more to that string of connections. I don't think I like a tool better than the ingenious Zapier.

Cons

The fact that it's a bit too dev/highly-tecchy-people targeted. Sometimes I find it difficult to create a Zap without reading a few articles first in order to extract custom data.

Review Source

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