# Page 95 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 95 - Is Zapier the right Integration solution for you? Explore 3047 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3047)

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Last updated March 13th, 2026

# Page 95 - Reviews of Zapier

## Showing most helpful reviews

Showing 2351-2375 of 3047 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Michael F.  
Telesales Executive  
Information Technology and Services  
Used the software for: I used a free trial

### "used as a tril "

September 6, 2018

5.0

Pros

fast easy to use and and good support to set up

Cons

cant realy see any as my nees changed so no longer requierd

Review Source

VR

Verified Reviewer  
CEO  
Printing  
Used the software for: Less than 6 months

### "Automation is your best friend for your business!"

November 12, 2018

4.0

Pros

There are so many types of automation tasks you can create using Zapier, and depending on how you use it, you could save a lot of time and money by automating things that otherwise you'd have to manually do or hire someone to do it for you. If part of your business can be automated using Zapier, it definitely it's definitely a great solution to scale your business!

Cons

You have lots of limitations while using the service for free, but for companies that are just starting out and want to save as much money possible, the paid plans are harder to justify the cost. We actually haven't started using their paid plans yet since we're too small as a company, and it's still possible to do what we do manually. Hopefully once we start generating enough users and revenue, we'll get to try their paid plans.

Review Source

RM

Ron M.  
consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "Create connections with different software easily"

June 5, 2020

5.0

Allowed sharing of database collections with Google Drive.

Pros

Large selection of different software choices, ease of use, highly dependable service

Cons

Not really. The choices and options are very thorough.

Review Source

AS

Antonio S.  
backend developer  
Research  
Used the software for: 6-12 months

### "haz tu tiempo más eficiente"

February 3, 2023

4.0

Pros

Facilísimo de usar, además de las automatiaaciones que puedes llegar a hacer, así tu tiempo te lo podrás distribuir mejor y automatizar ciertas tareas que harías a mano en tu día a día

Cons

Entiendo que es una empresa y hay que pagar sueldos y demás pero creo que la parte gratuíta es muy muy floja... podrían liberar alguna que otra opción más

Review Source

RO

Rob O.  
Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good For Automation - Loads of Compatibility!"

September 10, 2019

5.0

The integration with Zapier and my online booking system means that I can auto-update a Google spreadsheet with information; this cuts down manual processing time, which is welcome.

Pros

I like how I can integrate Zapier into my online booking system, making things happen automatically instead of spending time doing them manually. The compatibility with my online booking system is key for me. It's convenient and - for the plan I'm on - free to use Zapier.

Cons

I wish that it was possible to do 'multi-step Zaps' on the free plan; it's quite a step-up from the free version to a paid for monthly solution, though I am evaluating how this would improve my workflow, and whether the additional cost would be worth it.

Review Source

VR

Verified Reviewer  
Director of Marketing Operation  
Computer Software  
Used the software for: 6-12 months

### "Best Software for Almost every Integration"

April 7, 2022

5.0

Pros

I love this software, basically, I can integrate lots of software through zapier, I have used it to integrate my web flow lead form to Slack

Cons

No, I have like each and every functionality

Review Source

AG

Alexus G.  
Owner  
Management Consulting  
Used the software for: Less than 6 months

### "Zapier to zap the flows"

July 23, 2023

5.0

Pros

3rd party integration as well as suggested zaps

Cons

Some integration require paid options but not because whether due to zapier or the other programs

Review Source

Cedric P.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "Open a world of possibilities"

October 23, 2018

5.0

Pros

Connects to almost any software on the market

Cons

Basic plan can be expensive when you're not using it a lot.

Review Source

mjR

maria jesus R.  
Accounting Associate  
Warehousing  
Used the software for: 6-12 months

### "Buena Automatización de procesos"

April 22, 2022

5.0

Pros

Es fácil de usar y se pueden integrar muchas plataformas distintas.

Cons

La prueba gratuita está muy limitada y el precio lo considero un poco caro.

Review Source

BC

Bruno C.  
Manager  
Renewables & Environment  
Used the software for: 1-2 years

### "Best Automation Tool"

February 10, 2023

5.0

I think Zapier is the best automation tool that anyone can have to manage a project.

Pros

With Zapier I can automate almost all my website tasks and use it to receive realtime notifications.

Cons

You need to upgrade Zapier and it can get a bit expensive. However, it is worth every penny.

Review Source

Tony B.  
Director  
Management Consulting  
Used the software for: 1-2 years

### "Zapier works well to transfer information from one application to another"

April 9, 2021

4.0

Solved problems on two occasions, with success. I didn't expect it to be so easy !

Pros

Ease of use, facility to set up the interface. Finding the Zap and setting up the interface parameters was very easy.

Cons

The only problem is when no Zap is available for the other software - but the number of Zaps is increasing fast.

Review Source

VR

Verified Reviewer  
Product Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A solution that integrates with other platforms to deliver based on conditions defined"

April 14, 2019

3.0

Pros

1\. We can create ZAPs that trigger based on the conditions defined by users and perform a certain set of actions 2. It provides support and integration with a lot of other tools like JIRA, etc. that increases the productivity of work. 3. Overall user interface is pretty decent 4. Easy to use and simple functionality

Cons

It may not be highly secure or trust-worthy as it is a 3rd party application that mostly integrated with other products to deliver.

Review Source

FT

Felix T.  
Property Damage Administrator  
Law Practice  
Used the software for: Less than 6 months

### "Zapier is a beast"

November 8, 2022

5.0

Pros

You don't need how to code just think logically

Cons

It sometimes takes time to understand the features.

Review Source

JH

Jon H.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Zapier review"

April 29, 2021

4.0

Like the product would like to use it more if opportunities are there

Pros

Quick and easy integration across a bunch of different softwares, we have linked google forms to email confirmation as well as linking sales to ga

Cons

Linking with CMS has proven to be tough, certain cms systems aren't available so using email workarounds seems to be the best move

Review Source

AA

Abigail A.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Zapier for nonprofit web functions"

October 30, 2021

5.0

Pros

This was to the go-to solution for the web team to integrate at least two essential functions of our website - donations and email subscriptions.

Cons

No complaints as far as I have heard on this

Review Source

VR

Verified Reviewer  
Project & Account Manager  
Marketing and Advertising  
Used the software for: I used a free trial

### "Extremely useful if you take the time to use it properly"

September 5, 2019

4.0

Automation is key to any business now. This was a good fix to the few problems I was having—maybe one day I'll dive a bit deeper and really unlock the power of this application, but not today.

Pros

It's a pretty comprehensive way to automate tasks and workflows. Good UI and easy to understand while still being feature-rich.

Cons

I just didn't find myself using it as much as I'd hoped. Other APIs and plug-ins already do a lot of the heavy lifting now and I'm not an advanced enough user to expand upon a lot of the more basic commands.

Review Source

DU

Dennis U.  
Web Developer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zapier is a Life Saver for Integrating Software!"

September 12, 2019

5.0

Overall, Zapier has helped not only our business but our customer's businesses. Many of the connections we've created with Zapier are critical to the operations and processes for our customers.

Pros

Zapier is a fantastic solution for us when it comes to integrating our pipeline. No more messing around with complicated APIs and custom code. We simply connect the two pieces of software, and Zapier does the rest.

Cons

There's no cons to Zapier, it provides a very simple and streamlined solution and does exactly what it needs to.

Review Source

NN

Nha N.  
IT Analyst  
Hospitality  
Used the software for: 1-2 years

### "Zapier Saves Me Time"

December 11, 2019

4.0

Overall, I'm very happy with Zapier and the amount of time it has saved me.

Pros

The variety of apps it has for me to integrate with is massive! I integrate EVERYTHING I could so I don't have to download to csv and import my contacts.

Cons

I would love to be able to integrate "to the detail" of all my forms and map ALL of my fields, that would be great.

Review Source

VR

Verified Reviewer  
Human Resources & EEO Officer  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Takes some playing with but great product"

May 4, 2018

5.0

Pros

Once set up and implemented an incredible tool makes work flow and collaboration incredibly easy and they work hard at adding other partner companies

Cons

Can be a little rough for a new or non computer person, higher than normal learning curve, would benefit from more basic how to resources

Review Source

GR

Guy R.  
Consultant  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Industry-leading integration platform"

January 7, 2020

5.0

I am a huge supporter and fan of Zapier. If I had the time and resources to dedicate to it, I would pursue a certification with Zapier and open an entire business line off of building integrations!

Pros

The ease-of-use, ease of on-boarding and minimal learning curve are the best features of Zapier. Nearly any process of integrating and connecting various applications and software's can be connected through Zapier.

Cons

The only down-side is there are never enough integrations or platforms as there is software and capabilities every day that it's hard for a platform like Zapier to keep up, but they do an excellent job at continually pushing out new integrations and listening to their users.

Reason for choosing Zapier

The number of connectors and integrations are among the highest in the SaaS space right now as well as the available integrations really make Zapier stand out.

Review Source

NM

Naufal M.  
Technical Lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zapier - Zippy Automation"

April 14, 2019

4.0

Pros

Powerful automation which makes life so much easier. Helps in a data driven approach to your web apps and hence your business. Zapier helps you with "set-it-and-forget-it" approach, by settings up exhaustive actions triggered by we apps events.

Cons

To nitpick, sometimes there is a glitch when an action is triggered by an event on email apps such as receiving a specific type of email. Otherwise, the software is very powerful and difficult to stop using it once you give it a go.

Review Source

RM

Robert M.  
Project Administrator  
Construction  
Used the software for: 6-12 months

### "Productivity hack for time saving tasks"

October 12, 2020

4.0

Its been a breath of fresh air as I can't code but its easy to use Zapier who have done all the coding for you to automate easy tasks that shouldn't have to keep on being repeated.

Pros

I heard about this from a podcast Asian Efficiency and so looked Zapier up and started a free trial. It is so simple to use and the benefits are awesome on the same tasks I had to do over and over again. I love that mount of product that works with so even Trello would integrate with Procore and buildertrend for my industry in construction. Its been brilliant for the team for easy reminders once another team member has completed a task.

Cons

I just wish there were more tasks it could perform for me over several different software products in construction but I also understand as this product would be aiming toward programmers and other administrators rather than construction.

Review Source

DL

Douglas L.  
Associate  
Law Practice  
Used the software for: 2+ years

### "Great to send repeat emails"

September 30, 2019

5.0

I work on the billable hour, so the time saved with Zapier's automatic email sending is significant to my productivity potential.

Pros

I like being able to automate emails, so that I don't have to type out the same email many times and remember to send it regularly.

Cons

At first, it was a little tricky to understand exactly how it would integrate with gmail, but once I figured it out it was smooth sailing. Gmail has since added some of Zapier's features to its standard options, so Zapier may be a little less relevant these days (I still use it).

Review Source

VR

Verified Reviewer  
Business Development Manager  
  
Used the software for: Less than 6 months

### "Great idea to link apps up in a user friendly way. "

June 8, 2018

5.0

Automation with ease.

Pros

Good Concept, practical application as well. There are other apps out there touting the same capabilities but nowhere comes close to Zapier's ease of use and ability to troubleshoot issues easily.

Cons

Although there is alot of linkable apps, there still arent enough! Needs to expand the app database so that every single app is covered for. Better still, have a feedback channel to capture which are the most popular apps in demand and work on linking those up.

Review Source

MM

Michael M.  
Communications Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Internal connections using Zapier"

December 4, 2018

4.0

Zapier has saved us a lot of time allowing programs like Basecamp to talk to Cognito forms, for example turning a Maintenance request into a Basecamp "to-do". It can throw things directly into a google spreadsheet, performing hours of admin work with minimal setup. If you are a charge, there is probably something you are doing that Zapier could automate for you.

Pros

Connecting unrelated software to each other is priceless in a church Easy to use with step by step options Connects a huge list of different programs/software to each other The free version is a great starter value for a mid size church

Cons

Some of the setup can be tedious, but still saves a lot of time going forward Requires good familiarity with the programs/software you are connecting

Review Source

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