# Page 96 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 96 - Is Zapier the right Integration solution for you? Explore 3047 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3047)

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Last updated March 13th, 2026

# Page 96 - Reviews of Zapier

## Showing most helpful reviews

Showing 2376-2400 of 3047 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Digital Marketing Manager  
Retail  
Used the software for: Less than 6 months

### "Zapier is an awesome integration tool"

December 6, 2018

4.0

Business problems solved: the ability to transfer data from one software to another. Benefits I've realized: the flexibility in gathering data from different software and sharing it with others for analysis and implementation purposes.

Pros

The ability to connect multiple different softwares to transfer data.

Cons

The functionality of the tool is a little more technical than I'd like it to be. It would be nice if they did some usability testing to improve the overall ease of use for customers.

Review Source

VR

Verified Reviewer  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best Automation for my marketing activities"

April 25, 2020

4.0

My overall experience with Zapier is good. It does not just help me with social media automation. But also, spreadsheet automation for sales lead collection and data scraping.

Pros

I mostly like the social media automation feature of Zapier. It seamlessly helped me to post one content to multiple social media like Twitter and Instagram from my Facebook posting.

Cons

I had issues with Link post from Facebook to Twitter and sometimes they do not generate any thumbnail for the link posts on Twitter. I tried to fix it from the setting and tried preview. It didn't work.

Reason for choosing Zapier

More features, automation option, and functionality.

Review Source

TV

Tanner V.  
Student Administrator  
Education Management  
Used the software for: 6-12 months

### "Much better options available for workflow automation "

March 29, 2022

2.0

Works well for some, but I’ll be using n8n instead.

Pros

Has extensive template library; can be connect multiple applications.

Cons

Sequence editing is strictly linear and to make a change at one point invalidates the subsequent actions. Doesn’t effectively enable parallel automations within one zap.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great for automation"

January 25, 2021

5.0

Pros

I like the zaps process is clear and intuitive

Cons

Some advanced tasks are hard, but there is a lot of educative content to learn

Review Source

VR

Verified Reviewer  
Lawyer  
Law Practice  
Used the software for: Less than 6 months

### "Zap Zap Zap what is that?"

December 16, 2019

2.0

Automating various functions like calendar reminders, emails.

Pros

Well it appears that you can automate between various apps and software. For instance, generating an email when a certain defined action happens.

Cons

I have no idea how to set up a zap. I'd love to automate more, but it is not easy to figure out. There are also only a certain amount of zaps you can get at different price points. Which is a problem because I can't necessarily gauge how many times I will need it in a month.

Review Source

DM

Dinaz M.  
Digital Advertising Director  
Marketing and Advertising  
Used the software for: 2+ years

### "Excellent Tool For Third Party Integration"

September 13, 2022

4.0

Pros

Ease if use, functionality, and free tier option for beginners.

Cons

A really important integration Like Facebook lead notification used be available in the free tier, but now is upgraded to Premium and it turns out to be extremely expensive for 1 lead form notification integration.

Review Source

EJ

Erin J.  
Customer Service/Admin  
Food Production  
Used the software for: 2+ years

### "Absolutely necessary for integrations"

September 15, 2022

5.0

Pros

This software is easy to use, deploy, and upkeep. We use it for multiple integrations with platforms/applications that don't have existing connections. If your Zap has an issue you get notified and fixes are always easy.

Cons

I haven't run into any cons with this software to date.

Review Source

Natasha A.  
Analista corporativo  
Government Administration  
Used the software for: 6-12 months

### "Automate consecutive actions of your applications with this incredible platform"

December 30, 2018

4.0

I can schedule invitation emails to our courses that saves me time to organize the rest of the logistics

Pros

With this application you can automate all those annoying tasks that take time but that you should still do. You can make integrations with Gmail, Pipedrive and Slack

Cons

In some occasions the programmed zap can generate errors, nevertheless it is normal that this type of applications generate them sometimes, I do not find greater inconveniences with it

Review Source

PA

Phil A.  
CMO  
Performing Arts  
Used the software for: 6-12 months

### "Zapier is an essential tool for marketers"

October 24, 2018

4.0

Pros

It has so man integrations with so many different platforms. Every tool you use as a marketer will be supported in some way by Zapier.

Cons

Sometimes, the 'Zaps' are extremely tricky to set up as there is very little information for each 'Zap'. There has been times when I've had to spend hours trying to get it to work, testing, seeing there is no connection and so testing again - customer service are generally pretty helpful on this though, but can take a while to reply.

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
Music  
Used the software for: 2+ years

### "Zapier is Great"

December 6, 2018

5.0

Pros

I like how plugins and integrations can help me get work done faster.

Cons

I would like to see a few more features available.

Review Source

NW

Nathaly W.  
Marketing coordinator  
Utilities  
Used the software for: Less than 6 months

### "Automation! Automation! Automation!"

October 15, 2019

5.0

Overall I feel excited when I work with Zapier because I know that I'm going to make my own life and others lives alot easier. I use Zapier to take away a lot of the admin work and have the Zaps relieve time for myself and my colleagues. There are so many possibilities that I find myself feeling addicted to automation and I find myself looking for more things to automate.

Pros

I love that Zapier can integrate almost any softwares together. If I like a software but find that it has no integrations to my frequently used softwares, I dont stress because I know Zapier will beable to hand it for me. I enjoy that I can create workflows that connect more than 2 apps together and that I can create conditional triggers and flows. This is especially helpful in creating 1 uniform zap worflow relating to the same topic, rather than having mutiple zaps that all originate around the same topic.

Cons

I sometimes find that I can't always find tutorials or answer to integrations that I don't know how to set up. I also get frustrated with the testing parts. Although there is so much functionality that Zapier provides, trying to set it up is sometimes difficult, luckily the more you work with Zapier the easier it gets and the more you learn to integrate.

Review Source

VR

Verified Reviewer  
IT Technician II  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easiest Process Automation"

September 29, 2020

4.0

Zapier is being used in different departments to automate different tasks.

Pros

Zapier has so many connections on different platforms. Routes information between platforms really well.

Cons

Sometimes setting up a connection takes a little bit of time. Zapier should increase the zaps in the free plan.

Review Source

TP

Tammy P.  
Nurse  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "My experience with Zapier"

February 12, 2020

5.0

The product is highly recommended if you’re trying to automate multiple systems and processes. I’m Not sure how a business cannot use it. Once I started I could t stop connecting my processes. Excellent experience

Pros

It was very easy use especially with the tutorials available. Plus they have support available if you need it. Take it from me, if I can set up Zaps, anyone can.

Cons

As with anything new you’re learning, theres a little bit of learning curve but it’s very doable. Watching the tutorials was very helpful.

Review Source

DH

Daniel H.  
Director  
Veterinary  
Used the software for: Less than 6 months

### "Great to do things if not technically minded"

February 11, 2020

5.0

It was great that I could do what I wanted to do without having to work out all the codes needed and set up the cron etc

Pros

It's great to do things without learning how to link APIs parse json etc. I have made a zap for all easyappointments customers to be added to google contacts in a bout 5 minutes. Now it just works and I know I will have any new customers number saved in my phone

Cons

I don't find any cons yet as the zapier platform has enough options to do most things that you could need to do.

Review Source

OO

OLADIPO O.  
IT Administrator  
Real Estate  
Used the software for: 1-2 years

### "Software IP Telephony "

April 6, 2021

5.0

Amazing software to easily use when not at your desk to receive and make official calls

Pros

Easy to use and setup on multiple devices,can easily serve as an alternative to a desktop phone and do not consume much data.

Cons

It takes to load when starting up on android phones,the call clarity may be poor sometimes if the network is not strong.

Review Source

RA

Rochel A.  
Freelancer  
Consumer Services  
Used the software for: I used a free trial

### "If you want to get productive consider this "

July 7, 2022

4.0

I love it this is helps you with your task daily and get it done according to the priorities and deadlines.

Pros

It organize your work load and set away your priorities from your extra curricular activities

Cons

I think it to its purpose maybe integration webinars offer to potential users. I haven’t seen an ad about zapper.

Review Source

MP

Mark P.  
Web-shop staff  
Food & Beverages  
Used the software for: 6-12 months

### "Does what it needs to"

January 7, 2021

4.0

Pros

Makes transferring data from our web-shop to excel easy

Cons

Not much to comment on. I'm a light user, does what I need it to

Review Source

JN

Jessica N.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Connects Apps Easily"

November 19, 2019

5.0

Zapier has been easy to use and links apps to one another to create functionality we wouldn't have otherwise.

Pros

Zapier makes the connection between apps a breeze. The whole team uses it without any problem and picked up on it so quickly. I love that Zapier closes the gaps between so many applications without complicating processes for the user. Functionality across apps is seamless.

Cons

Zapier doesn't link to every application I'd like to connect with yet, but the company is innovative and constantly growing their partner base.

Review Source

PP

Paul P.  
Analyst  
Real Estate  
Used the software for: 6-12 months

### "Integrates Across a Variety of Platforms, and Easy to Get the Hang of"

February 12, 2023

5.0

Pros

I like that Zapier is so easy to plug into so many different other softwares and platforms - we've used it to automate various processes that were once dozens of disparate processes.

Cons

I've had issues where our integrations unlink from one another tho that was when I first started using it. It has been pretty smooth since those first few weeks!

Review Source

Abdelhamid A.  
Project Lead  
Computer Software  
Used the software for: 6-12 months

### "Awesome tool that makes the impossible possible"

December 5, 2018

5.0

Automation between different online services that we thought was not possible was made possible by this amazing service, packing a huge amount of integrations, it can really make life much easier by automating recurring tasks so you can focus on the more important tasks in your career/life.

Pros

\- A huge amount of integrations available - Always adding new integrations - Very easy to setup - Great customer support

Cons

\- Depending on your needs, the service can feel a bit expensive at some times.

Review Source

Rohit D.  
Software Engineer  
Retail  
Used the software for: Less than 6 months

### "Zapier Review"

February 25, 2019

4.0

Overall experience with Zapier has been good. I would recommend this tool to my colleagues.

Pros

This tool is very easy to use and is has an intuitive interface. The interface caters to both beginner level and advance users. Zaps, which are the pre-configured integrations let you start working in Zapier right away.

Cons

The zaps included in the free plan seem to be a bit slower, can be faster. Response time for support help could be a little faster.

Review Source

Kaila C.  
Design Manager  
Real Estate  
Used the software for: 6-12 months

### "Awesome tool to automate tasks"

June 12, 2018

5.0

Pros

It amazes me the quantity of different Zapps you can do, with so many differents apps and softwares. It´s really helpful to automate tasks that are the product of an action.

Cons

Even though it has so many integrations, you may think there´s acertain action that can trigger another, but they are limited. Like you may need a form fill to trigger a workflow in another app, but that Zapp only supports emails or certain tasks.

Review Source

VR

Verified Reviewer  
Customer Success Manager  
  
Used the software for: 1-2 years

### "Great integration / connector for just about any software. "

March 11, 2018

5.0

Pros

Love that it's easy to set up and not overly pricy. It's a great solution to helping you connect a variety of disconnected tools/softwares.

Cons

The integrations can be sometimes a bit confusing but it varies from software to software. Overall, though, it's easy to use.

Review Source

OM

Oren M.  
CEO  
Retail  
Used the software for: 1-2 years

### "A bit pricey for our needs"

August 28, 2022

4.0

Pros

Very easy to use and set up zaps. Very straight forward when transferring Facebook leads to Gsheet

Cons

As we do not need much from this program, it is a bit on the pricey side just to sync leads

Review Source

AA

Alex A.  
CTO  
Information Technology and Services  
Used the software for: 2+ years

### "Paving the way with limitless integration"

November 17, 2021

5.0

Pros

Integration is essential, and this product does a superb job with such a task. The endless integration ideas that are produced upon selecting solutions is wonderful, and probably my favorite feature.

Cons

Zapier has done such a great job creating a solution that can integrate everything that matters, that I struggle to find anything to criticize.

Review Source

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