--- title: "Page 3 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 3 - Is Zapier the right iPaaS solution for you? Explore 3085 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130182/Zapier/reviews/?page=3" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Zapier 4.7 (3072) [View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Page 3 - Reviews of Zapier ## Showing most helpful reviews Showing 51-75 of 3072 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel R. Product Manager Used the software for: 3-5 years ### "King of automation software is still relevant" September 22, 2025 5.0 Works fine, it's very reliable and if your zaps aren't very complex costs are very reasonable. But nowadays you can get other alternatives, specially for internal use. Pros It’s the most well-known app of its kind (now maybe shares this title with N8N). Among that, the app is easy to use, has a HUGE pool of connectors (probably the biggest available) and you can start free (some sources like Facebook Lead Ads require a paid account, but 99% can be used even with the free tier). Cons Actual pricing has two different things: Zaps (a "recipe" from app A to app B) and tasks (each action that Zaps make). Pricing is based on TASKS, so if you make complex workflows (like in N8N) it can be very pricey, as each zap can consume a lot of tasks. For simpler zaps, it's very reasonable. Review Source RK Rajesh K. Customer Service Lead Used the software for: 3-5 years ### "Connecting our disjointed hotel systems." January 16, 2026 5.0 In hospitality we use too many separate apps. This tool acts as the bridge that keeps our data management consistent. It saves us hours of busy work, though the price for higher tier plans feels steep for a small business. Pros Moving guest data from one system to another is my favorite feature. It allows me to move guest data between our booking engine and PMS automatically without any manual copying. Cons The cost can increase if you are going to do complex, multi-step automation. Debugging specific errors when a connection fails is often confusing for people with little or no experience with network technologies. Review Source R Reviewer Gigawatt AI - Founder and Executive Chairman Used the software for: 3-5 years ### "The digital nervous system" August 10, 2026 5.0 An absolute must-have software for any entrepreneur in the information services sector. Zapier allows me to run Gigawatt.ai with enterprise-level agility without hiring a dedicated integration engineering team. Pros The breadth of their integration catalog is unmatched. You don't need to write a single line of code to build multi-step workflows, allowing us to test and launch new operational processes in record time. Cons Subscription costs can escalate rapidly once your automated task volume increases. handling errors on highly complex workflows requires a learning curve to prevent data drops along the way. Review Source R Reviewer CEO Marketing Consultant Used the software for: 3-5 years ### "Zapier makes you a developer!" November 20, 2025 5.0 I still use Zapier and will continue to do so. I've since moved from Calendly to NeetoCal and from Mailchimp to MailerLite. I have yet to create those connections. But I'm sure it will work. Basically, if there's an open API, you're golden. Pros What I like most about Zapier is the ability to connect software without being a developer or relying upon the SaaS products themselves having native integrations. For example, I wanted new clients that I created in Xero to be added automatically to my Mailchimp list. I did the same with new contacts from Calendly sales calls. It was really easy. Cons Sometimes, when a connection doesn't work, it is frustrating for a non-developer to figure it out. For example, I would have issues with "email address" in Xero contacts. But those were vendors (as in accounts payable), not new clients. So maybe it was user error but it was frustrating. Review Source R Reviewer CMO Used the software for: 3-5 years ### "We lost money because of zapier" October 31, 2025 1.0 We lost revenues because of the 2025-10-20 incident. Zapier was unavailable during all the day and doesn’t want to refund. We are clients since 2020 and this is not acceptable. Cons I don't like the support and i can't reply to this question. I'm Writing a bad review about my recent experience. Review Source The Crafting L. Owner Used the software for: 1-3 years ### "A Must-Have Tool for Automation and Growth" July 10, 2025 5.0 Zapier has been a huge asset for streamlining and scaling my business operations. I use it to automate lead capture, onboarding, customer segmentation, and more. For example, when someone books an appointment through TidyCal, Zapier instantly adds them to my email marketing list, tags them appropriately, and sends a welcome message—all without me lifting a finger. It keeps my workflows clean, consistent, and efficient. It’s one of the few tools I rely on daily. Pros Zapier is incredibly intuitive and powerful. It allows me to connect tools that don’t natively integrate and automate repetitive tasks across platforms. The number of available apps and triggers is impressive, and even with minimal technical knowledge, I can set up workflows (“Zaps”) that save me hours each week. It’s also been stable—I rarely encounter issues once a zap is live. Cons The learning curve can be steep for more advanced workflows, especially if you're not familiar with logic-based tools. Some apps require premium plans to access certain triggers/actions, which can be a bit limiting for small businesses on a tight budget. Debugging multi-step zaps can also be a bit tricky without clearer error logs. Review Source DM David M. Technical Support Engineer Used the software for: 3-5 years ### "Glue our support tools and other applications." December 15, 2025 5.0 Zapier has silently automated the repetitive tasks in my life, transferring data between our support system, email, and internal applications to allow me to spend more time troubleshooting technical problems. Pros My favorite feature is the ability to make small automations, which update spreadsheets, inform teams, or automatically open tickets when some events occur in other systems. Cons I hate that one wrongly-configured step can destroy a flow without any warning, and I do not always realize that something is missing until somebody notifies about it. Review Source Maël T. Graphiste freelance Used the software for: 1-3 years ### "Assez simple pour débuter " September 15, 2026 4.0 J’ai utilisé Zapier les premières fois d’automatiser des workflows. Maintenant, je suis passé à une autre solution qui me convient le mieux. Si vous êtes débutant, je vous conseille d’y aller les jeux fermés. Pros Ce que j’ai préféré chez Zapier, c’est sa facilité d’utilisation, la prise en main et l’ia qui aide à créer les scénarios, et je n’ai plus qu’à connecter mes outils. Cons Je dirais que Zapier a une facturation plus élevée que celle de toutes les autres plateformes concurrentielles. Il faut payer plus pour ce que les autres offrent pour moins. Review Source R Reviewer Planning and Sustainability Professional Used the software for: 3-5 years ### "My favorite tool for automating repetitive tasks" September 7, 2026 5.0 Pros excellent automation possibilities, connects many applications together, saves me time on repetitive administrative work, easy creation of automated workflows, useful for transferring information between different tools, helps reduce manual data entry. Cons some advanced automations can be difficult to configure, pricing can become expensive as usage increases, troubleshooting an automation sometimes requires patience, and a poorly configured workflow can create unexpected results. Review Source R Reviewer Directrice des Opérations Used the software for: 3-5 years ### "Zapier pour des tâches automatisées " March 27, 2026 5.0 J'utilise Zapier depuis plus de 2 ans aujourd'hui et j'ai toujours des zaps qui tournent. Les automatisations cassent parfois, mais je reçois instantanément une notification pour tout régler. Pros J'aime le concept d'automatiser certaines tâches : envoi automatique de mails, de factures et entrer de donnée sur CRM . J'ai du mal à créer les automatisations moi-même (les zaps), alors j'utilise des templates. Cons Utiliser Zapier est souvent très chronophage. J'ai plusieurs adresses mail Google et pouvoir lier différents comptes à Zapier pour les utiliser différemment, c'est compliqué. Review Source John C. Founder Used the software for: 3-5 years ### "Ran my business for years, now replaced by better APIs and AI" March 17, 2026 3.0 Zapier enabled me for years to run a business with a lean team. However, the unspoken key is simply working with better softwares that have great APIs, as more native or AI-assisted connecting is happening everyday Pros Extremely large, nearly comprehensive connections to software, with an easy non-technical setup, and helpful AI assistance. Cons Unreliability veiled through ease-of-use, and byzantine permissions settings that make it difficult to complete integrations sometimes when paired with 2auth related issues Review Source R Reviewer Application Support Engineer I Used the software for: 1-3 years ### "Superior but needs affordable tier plan" December 15, 2025 5.0 Pros Zapier has been consistently helpful and revolutionary in integrating our WordPress website with Pipedrive (CRM). The process is straightforward, and the AI agents have been instrumental in helping us shape it. Cons In the market, Zapier is more expensive than its competitors. I recommend introducing a subscription tier tailored for freelancers and influencers, enabling users with simpler needs to access and benefit from its features. Review Source R Reviewer Coach de vie Used the software for: Less than 1 year ### "Automations et application" September 2, 2026 3.0 Pros Utiliser Zapier permet d’arrêter d’utiliser certaines applications, ou alors beaucoup moins. Il est assez facile de créer une automatisation. Cons Les automatisations tombent souvent en panne, parfois à cause de l’application elle-même ou de Zapier. Review Source R Reviewer Real Estate Agent Used the software for: 3-5 years ### "Efficient client and data automation in quick time." October 3, 2025 5.0 It helped Villalba Propiedades automate data syncing and document exchanges, conserving time and minimizing human errors in everyday agency operations. Pros Zapier's easy organizational management and data automation secure clients' approval, automating tedious real estate tasks and enhancing agency response to clients. Cons Bugs and inadequate client assistance from teams sometimes stifle processes, particularly when combining several property management software involves technical debugging. Review Source R Reviewer Maintenance Manager - Amsoil Inc Used the software for: 1-3 years ### "Zapier: The invisible connector " July 13, 2026 5.0 Pros Making our various industrial software programs communicate without native integrations is a daily challenge. Zapier performs this miracle without requiring complex lines of code. I configured simple yet vital automations (Zaps). Cons The pricing model based on the volume of executed tasks becomes extremely expensive for continuous industrial usage. If a sensor sends data in a continuous loop, the monthly plan can be consumed in just a few days Review Source Joey A. ceo Used the software for: 1-3 years ### "Simple, app collaboration" September 9, 2026 4.0 zapier is useful for connecting business tools and automating routine tasks without building a custom integration. It offers a flexible way to move information between apps, although getting a workflow right can take some testing. Pros A broad selection of app connections and the ability to build useful automations without extensive technical knowledge. Cons Costs can grow as usage increases. More complex workflows take time to troubleshoot, and available actions vary by app. Review Source R Reviewer Développeur fullstack Java - Angular Used the software for: 3-5 years ### "l'efficacité de Zapier " July 3, 2026 5.0 Pros Zapier permet de connecter aussi au différents outils de travail afin d'éviter la répétition des tâches . Il améliore l'efficacité dans de nombreux processus. Cons Le suivi des automatisations aune complicité lorsque plusieurs workflows sont mis en place pour une activité. Review Source Katherine C. Chief Operations and Finance Officer Used the software for: 3-5 years ### "Useful but could be more user friendly" October 28, 2025 4.0 Essential tool, wish it was a bit more user-friendly and did not require tech-savvy staff to navigate it. Pros Zapier provides automations to help save time and manual work in transferring information between platforms. Some of the automations are really valuable for us. Cons Changing automations was a pain when we had a change in staff and ownership of zaps needed to be adjusted. Its also sometimes slow to troubleshoot zaps that break down. Review Source Isabelle M. Business Operations Coordinator Used the software for: 1-3 years ### "A reliable integration hub" October 17, 2025 5.0 Pros Zapier has been an excellent integration tool for connecting Fathom, Autotask, and Mailchimp. Setting up Zaps is incredibly straightforward, especially with the help of Copilot, and the testing features are intuitive and user-friendly. Overall, we're very pleased with the tool's simplicity and ease of use. Cons While having even more native integrations would make Zapier even better, the ability to connect directly to APIs ensures that most workflows can still be achieved effectively Review Source R Reviewer Growth Director Used the software for: 1-3 years ### "Zapier in construction " September 26, 2025 5.0 Zapier is one of our main. Tools to get things done here in our construction firm. We are happy to continue to use Zapier Pros Zapier is a reliable automation tool to keep our workflows connected. We use multiple integrations and are content with the service. Cons Zapier can be development heavy and need someone technical to assist on onboarding and use cases. There’s more to explore Review Source Cordell S. Operations Coordinator Used the software for: 1-3 years ### "Great automation solution" January 7, 2026 4.0 Zapier is a great small-scale automation solution for our business. It completes core functions through data gathering and dispertion Pros Zapier powers a lot of our automations from emails, texts, data gathering, and task updates. Zapier has a great and pleasing interface that troubleshoots issues alongside you. The flow charts make the automations easy. Cons Zapier is simple and complicated. You will need to use Google or an AI assistant to complete what you are needing to do. Review Source VR Verified Reviewer Operations Lead Used the software for: 3-5 years ### "Significantly increased our team's efficiency " December 10, 2025 5.0 We're extremely happy with the tool. It has removed a lot of manual work for our team and we continue to build more workflows as we scale. Pros Incredibly powerful third-party tool to automate workflows. My team had found all sorts of use cases for it, and they're making us much more efficient in our day-to-day operations! Cons Workflows can sometimes be a little tricky to set up, but once they're up and running we very rarely run into issues or errors. Review Source Saleem B. Training and Development Manager Used the software for: 3-5 years ### "Connecting Apps through basic online automations" November 27, 2025 4.0 Zapier is an online automation platform which we use to connect Wufoo forms with TrackVia. It is great for automating data from one platform to another, so we no longer are required to do manual entries of data from Wufoo to TrackVia. Pros Creating a basic Zap in Zapier is quite easy and does not require knowledge on coding for non-technical users. Cons Connections are limited with the free plan, so pricing is the issue when you want to do a complex connections like multi step zaps. But as we use another online automation platform we don't really require a paid plan. Review Source R Reviewer Webmaster and Administration Used the software for: 3-5 years ### "Academy Webmaster & Administration" June 19, 2025 5.0 Really amazing, it get;s better and better every year. I have been using it for many years, it gets easier to use all of the time. Pros I love Zapier for its ease of use and removal of repetitive tasks. It also has eliminated data entry errors. Cons Had to find a con. Maybe that it tells me I am low on task limit just 1-2 days before my total is reset. I feel they are trying to get me to upgrade when I don't need to. Review Source Cortney K. director of people Used the software for: Less than 1 year ### "Zapier review " August 6, 2026 5.0 We love using zapier for workplace automations and it was super easy to set up and get automated with our workflows! Pros zapier has been so helpful for workplace automations. we use it super often within our business and it’s great. Cons It’s a little bit harder if you aren’t tech savvy but the customer service is super wonderful and helpful. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.