# Page 98 | Zapier Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 98 - Is Zapier the right Integration solution for you? Explore 3047 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130182/Zapier/reviews

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Zapier

4.7 (3047)

[View alternatives](https://www.capterra.com/p/130182/Zapier/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 98 - Reviews of Zapier

## Showing most helpful reviews

Showing 2426-2450 of 3047 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MG

Martyn G.  
Director of Special Projects  
Real Estate  
Used the software for: 6-12 months

### "Feels Like Magic!"

January 28, 2019

5.0

Pros

It's a blast to login to Zapier and start automating tasks for office that we didn't know could be done before. The ammount of tasks that can be automatted are staggeriung.

Cons

How certain tasks take up actions in the 'zap' which on the lower tiered plans can be quite hard to keep down.

Review Source

CW

Clare W.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great software that saves you time "

June 21, 2022

5.0

I don’t have to manually transfer info from CRM system to our email database

Pros

Integration with our CRM system was really easy and saves us time

Cons

Can’t think of anything negative to say about the software

Review Source

Sean D.  
Controller  
Internet  
Used the software for: I used a free trial

### "Great if you need it"

November 27, 2019

4.0

Overall I found it to be great for tying software together, I just couldn't find a use for it.

Pros

I had a free trial that I was using to tie our BI decks and this was a free trial in an attempt to tie our systems. Although it didn't work, I can see the functionality if you can get the systems to work correctly.

Cons

I liked Zapier, however, it didn't work with the software we were tying to due to how we provide the data. Otherwise, I liked everything about it.

Review Source

Jorge S.  
Lead Developer  
Financial Services  
Used the software for: I used a free trial

### "Great for automation"

August 27, 2019

5.0

It's a great tool if you need to automate your work, but you need some degree of understanding in order to create useful flows.

Pros

It's really simple to automate work with zapier, just mix some apps and you'll get the final result. It has integration with a lot of platforms so you can "zap" anything you want.

Cons

Sometimes is hard to understand how to zap different platforms since the outputs and inputs are different between them.

Review Source

SM

Steven M.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Can do almost ANYTHING!!!"

July 17, 2019

5.0

Pros

Very useful. Tons of integrations. Easy to set up and use.

Cons

I honestly can't think of anything I don't really like about it.

Review Source

RM

Rens M.  
Owner  
Management Consulting  
Used the software for: 1-2 years

### "Very timesaving software"

August 5, 2022

4.0

Pros

This software saved me hours of work by automating a lot of processes in my business

Cons

The only disadvantage is the cost of the software when you start using it a lot.

Review Source

Derick P.  
CEO  
Media Production  
Used the software for: Less than 6 months

### "Zapier is great!"

October 29, 2019

5.0

I kept hearing about it and finally tried it and fell in love. It just makes you feel like a wizard and does so extremely easy. My video production business, www.higharcmedia.com can now stay on top of leads and campaigns so much easier.

Pros

Super user-friendly. Very convenient. Helps workflows. Automation powerhouse. Integrates with everything you can think of.

Cons

None really. Doesn't yet fully integrate with certain social medias but with good reason.

Review Source

FI

Franco I.  
Customer Success  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Zapier helps bridge API connections for your software tools"

April 3, 2019

5.0

Overall, the experience has been good. I've been able to connect my business software to mailchimp and my google calendar which were essentials for me.

Pros

Zapier allows a few free zaps, which allow you to sync your software tools that don't integrate with each other. this is a huge help, since some of these tools are essential to running your business

Cons

I wish the software was a little more robust, allowing for deeper integration. but I guess it's better than nothing.

Review Source

EH

Emmy H.  
Dir Marketing Ops  
  
Used the software for: 6-12 months

### "Has helped us send and link data across different platforms. "

October 16, 2017

4.0

Pros

Easy to use and intuitive user interface. Good for people with little coding or dev experience. Great customer service

Cons

Some limitations with the ability to find errors. Does not do 'if-then' logic within- means you need separate 'zaps' at times when you'd just want one.

Review Source

Johanna G.  
  
  
Used the software for:

### "Great supplement for the tools you already use"

December 14, 2016

4.0

Zapier is great for expanding and linking the tools we are already using, with limited manual effort. The setup can be a little confusing, but for the most part, the limitations I have run into are all limited by the apps we're linking, not by Zapier. If you're creative, you can do some pretty cool things!

Review Source

RP

Rodrigo P.  
Sales & Administrative  
Automotive  
Used the software for: Less than 6 months

### "It is awesome how you can share information from different softwares"

June 24, 2023

5.0

Pros

The many softwares that have to be integrated with

Cons

The developer team said it was no so easy, but at the end share the info between softwares for me is perfect

Review Source

EB

Eddie B.  
IT Engineer - Tier 1 Support  
Entertainment  
Used the software for: 2+ years

### "Zapier review"

May 10, 2019

4.0

Pros

I think it is a great app connecting platform. The price is really good as well.

Cons

I can't find anything to complain about.

Review Source

BG

Brian G.  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Okay middleware - great price, limited functionality "

December 31, 2019

3.0

We had scoped out Workato for two separate non profit clients. Due to budget constraints, we decided to change scope to Zapier. A few limitations required additional work arounds

Pros

Much more affordable than alternatives. Important for non profit clients. Easier to configure than alternatives

Cons

Limited functionality. Needed to contact support different occasions to help with zap. Less options to integrate

Alternatives considered

[Workato](https://www.capterra.com/p/148729/Workato/)

Reason for choosing Zapier

Non profit pricing

Switched from

[Workato](https://www.capterra.com/p/148729/Workato/)

Price

Review Source

DO

Devin O.  
Marketing  
Insurance  
Used the software for: I used a free trial

### "Expensive for what we wanted"

April 21, 2021

5.0

Zapier connects with our Hubspot account and our Facebook Ads accounts quickly and easily.

Pros

Zapier was easy to set up and deploy, the list of integrations is quite expansive, and customer service responded quickly.

Cons

Cost was prohibitive for what we wanted to use it for. We wanted to try this software as an easier workaround for the Facebook Conversions API.

Reason for choosing Zapier

It was the only option that would've been a solution for our particular problem.

Review Source

aM

andy M.  
CMO  
Marketing and Advertising  
Used the software for: 1-2 years

### "it just works"

November 28, 2022

5.0

Pros

I find the tool to be very user friendly and it integrates with pretty much everything

Cons

Pricing can get expensive once you start with multiprocess automations

Review Source

JR

Joanna R.  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "I love how easy it is"

November 15, 2022

5.0

Pros

I truly love this product. It makes my outsourcing so easy!

Cons

I wish they recommended more ways to use zaps instead of me sitting there and thinking about how I can use Zapier to my full potential.

Review Source

MW

Monica W.  
self employed  
Marketing and Advertising  
Used the software for: 6-12 months

### "My Zapier Review"

October 18, 2020

5.0

Overall I like Zapier and I find it to be a great tool to use to automate everything. Makes things easier in my marketing business.

Pros

I like that Zapier keeps adding new applications that it can integrate with. The other thing that I really like is that the workflow can be completely automated.

Cons

Even though set up is relatively easy, it was difficult for me to help a client set up an integration with Zapier. The issue was partly due to him not speaking good English, otherwise it's pretty easy.

Review Source

MM

Madison M.  
Frontend Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Reliable application integrations"

September 26, 2019

5.0

Eased my company's workflow and created solutions within minutes rather than writing whole new programs for ourselves. Pairing multiple apps together make sure that we don't miss anything.

Pros

This software makes it easy to use applications' APIs without having to touch any code. It greatly expands the power of many platforms that I already use and make them even more effective. Since many companies pair with Zapier, there is typically a solution that is easy to achieve.

Cons

For a beginner, it can be difficult to set up a fully functioning zap. Understanding all the possibilities and the best methods are not always obvious. Some tech knowledge is very beneficial.

Review Source

PF

Perry F.  
Marketing and Communications Manager  
Financial Services  
Used the software for: 2+ years

### "Zapier Review"

October 23, 2018

5.0

Overall, Zapier has been great. For the price, you pay it really does a lot of the basic functionality we need to connect some 20+ apps that we use. The time that these zaps save is innumerable and the tool continues to add functionality all the time.

Pros

Zapier allows us to connect critical business tools with relative ease and for an extremely affordable price. It is reliable and has been processing some zaps for 4 years without any breaks!

Cons

There are times that the zaps available are limited and as a result completely useless for connecting certain tools. More frustrating is when you get a zap SO CLOSE to what you need but there is no ability to customize something seemingly small that would close the gap.

Review Source

JK

Jonathan K.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Integrates with a ton of tools"

October 21, 2018

4.0

Pros

There's a seemingly endless amount of tools they integrate with. Very simple to setup integrations with no coding knowledge necessary.

Cons

On many occasions there is some concession that needs to be made or shortcoming that doesn't allow the integration to be fully functional

Review Source

AM

Andrea M.  
Operations Manager  
Retail  
Used the software for: 6-12 months

### "Zapier is great if you have to connect various tools"

December 11, 2022

5.0

Pros

Offers the ability to connect to a variety of toolsEasy to use and also a lot easier to set up compared to other similar tools

Cons

Pricing can increase quite a lot of you have some sequences running

Review Source

PP

Phil P.  
Managing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Zapier helps us integrate our tech stack to improve our entire operations."

May 4, 2018

4.0

Zapier helped us integrate all our online software systems. It helped our team collaborate better and manage our business more efficiently.

Pros

Zapier is easy to use and quickly helped us streamline our operations. The ROI is great. If your firm leverages a lot of software platforms, Zapier is a must to integrate all your systems.

Cons

The customer support is a bit hard to come by. There is a little bit of a learning curve to understand how to integrate systems.

Review Source

VR

Verified Reviewer  
CEO  
Graphic Design  
Used the software for: I used a free trial

### "One of the most common connection methods between APIs"

November 29, 2022

5.0

Pros

I like that I can connect different applications to each other. It has the largest database of webhook connections. One of the most common connection methods between APIs.

Cons

There are also cheaper or free applications that do this

Review Source

Gabrielle B.  
Soulful Success Strategist & Lifestyle Designer  
Consumer Services  
Used the software for: Less than 6 months

### "I really wanted to like Zapier"

April 15, 2019

4.0

Pros

Zapier appears to be an amazing program with so many ways to connect your business seamlessly.

Cons

What I disliked about Zapier is how difficult it was to understand how to configure Zaps even with help from their support team. I had one set up for ConvertKit so I could have customers who purchase a program automatically added to my email list, but it just never worked no matter how much help I tried to get from support.

Review Source

DS

DANIELA S.  
CSM  
Computer Software  
Used the software for: 2+ years

### "User Friendly ipass solution"

November 6, 2020

4.0

In general, the experience is pretty good. Is a great chip option for regular people with no tech knowledge and with a lack of developer resources.

Pros

A very user-friendly and no-code tool that allows any person with no tech knowledge to integrate different software

Cons

Unfortunately, it can be a little limited, mostly to the other tools' fault and not zapier. Because the triggers and actions can be very limited Also, it has no alert when something goes wrong and the integration stop working

Review Source

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