--- title: "Cirrus Insight Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Cirrus Insight Software - reviews, pricing plans, popular comparisons to other Integration products and more." source_url: "https://www.capterra.com/p/130188/Cirrus-Insight/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Cirrus Insight Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cirrus Insight ## What is Cirrus Insight? Cirrus Insight transforms your sales process from reactive to proactive with AI-powered CRM automation and relationship intelligence. For over a decade, Cirrus has connected Gmail, Outlook, and Salesforce to capture every interaction and ensure CRM data is always clean, current, and complete. The platform automates pipeline creation, deal management, and meeting preparation—keeping calendars full, buyer committees engaged, and forecasts accurate. With inbox-native workflows and real-time insights, Cirrus empowers teams to build pipeline faster, manage deals smarter, and win more consistently. Whether you’re an admin, sales leader, or rep, Cirrus aligns your go-to-market motion and fuels predictable revenue growth ## What is Cirrus Insight used for? [Integration](https://www.capterra.com/integration-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/) Top alternative Featured Overall rating Based on 113 user reviews Reviews sentiment Positive 79% Neutral 17% Negative 4% Starting price $14 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cirrus Insight?[Manage this product listing](https://www.g2.com/products/cirrus-insight/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cirrus Insight 4.2 (113) VS. [4.4 (19,024)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $14 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (106) Ease Of Use 4.0 (18,339) Value For Money 4.0 (89) Value For Money 4.0 (12,970) Customer Service 4.1 (90) Customer Service 4.1 (14,217) ## Cirrus Insight alternatives [4.3 (7,010)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,493)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [4.6 (2,574)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/79367/ActiveCampaign/) [View all alternatives](https://www.capterra.com/p/130188/Cirrus-Insight/alternatives/) ## FAQs about Cirrus Insight Overview ### What problems does Cirrus Insight solve? Cirrus Insight solves the time-consuming gap between Gmail and Salesforce by automatically logging emails, meetings, calls, and tasks; surfacing contact, account, and opportunity details; and enabling record updates from the inbox. Email open and click tracking, follow-up reminders, delayed sending, and meeting scheduling help sales and customer success teams prioritize outreach and maintain accurate pipeline activity. Answer based on 48 reviews Overview ### Which roles and teams benefit most from Cirrus Insight? Cirrus Insight is most used by sales teams, including account executives, account managers, sales consultants, and business development staff, who track prospect communications and keep CRM records current from email. Executives, managing partners, and directors benefit from clearer pipeline visibility, while operations and data staff support contact management, research, and reporting workflows. Answer based on 104 reviews Overview ### What company size and industries is Cirrus Insight built for? Cirrus Insight is for small sales teams and operations professionals, with 77% of reviewers from small businesses and Computer Software representing 33%. It supports Salesforce, Gmail, or Outlook users, while midsize businesses account for 17% and common sectors include Non-Profit Organization Management (9%) and Marketing and Advertising (7%). Answer based on 113 reviews Features and Usability ### What are the key features of Cirrus Insight? Cirrus Insight includes core Salesforce and Gmail integration for email logging, contact and opportunity updates, and activity tracking from the inbox. Its differentiating features include email open and click tracking, email templates, calendar sync and meeting scheduling, plus follow-up reminders and Send Later for sales outreach. Answer based on 71 reviews Pricing ### How much does it cost and what fees or limitations are included? Cirrus Insight starts at $14 per user/month for Salesforce Sync, with Pro at 21 and Expert at 49 per user/month. A free trial is available. Reviewers value the time saved through Salesforce email logging, though some cite complicated billing and licensing, early billing, and pricing concerns for small businesses. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Cirrus Insight integrate with? Cirrus Insight integrates with Gmail, Google Calendar, Salesforce Sales Cloud, Salesforce Platform, Google Workspace, and Microsoft 365. Its integrations connect email, calendar, and CRM workflows, allowing users to log emails, synchronize contacts and meetings, and access Salesforce records from Gmail and Google Calendar. Answer based on 82 reviews Getting Started and Support ### What training and onboarding options does Cirrus Insight offer? Cirrus Insight provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for users reviewing features and setup steps. Answer based on 1 reviews Getting Started and Support ### What customer support options does Cirrus Insight offer, and how do users rate the experience? Cirrus Insight offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and quick to answer questions, especially for routine fixes. However, some report delayed follow-up on critical bugs, canned responses, slow issue resolution, and difficulties obtaining help with complex technical or billing concerns. Answer based on 25 reviews Email tracking ### How reliable is Cirrus Insight email tracking? Cirrus Insight tracks email opens, clicks, and engagement data inside Gmail while logging selected activity to Salesforce. Sales and customer success teams value follow-up visibility, reminders, and inbox-based workflows. Some users report missed tracking events, delayed notifications, or extra steps to find specific data, so reliability can vary with extension performance. Answer based on 29 reviews ## Features AI summary Based on 3,076 Integration reviews Capterra data shows that buyers of integration software rank the following features as their top priorities: - **Third-Party Integrations** (**63%** of reviewers rated this feature as critical) - **Integrations Management** (**59%**) - **Workflow Management** (**48%**) Cirrus Insight supports **Workflow Management**. However, it does not offer **Third-Party Integrations** or **Integrations Management**. Instead, it provides other important capabilities that reviewers also rate highly, including **Data Import/Export** (**54%**) and **API** (**52%**). These features can help businesses move data between systems and build custom connections, while **Workflow Management** helps teams automate repeatable processes and keep work moving efficiently. Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Email Management 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Contact Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Interaction Tracking 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Reporting/Analytics 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Cirrus Insight 70 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Entry: The process of entering information or updating records in a computer system or database - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Storage: Store and organize documents in a centralized system - Email Address Extraction: Extract email addresses from multiple data sources - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - For Sales Teams/Organizations: Caters to sales teams - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Image Capture: Process images and automatically scan for data - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Task Management: Create, manage and track all task activities and progression - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Website Integration: Seamlessly integrates with 3rd party websites - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (105) 4.1 Based on 105 reviews ## Pricing Value for money 4.0 (89) Free Trial [View pricing plan details](https://www.capterra.com/p/130188/Cirrus-Insight/pricing/) Salesforce Sync $14.00 Per User,Per Month It includes: - Standard Bi-Directional or One-Way Sync - Sync of Emails, Events and Tasks - Data Stored in Salesforce - Custom Sync Frequency - SmartLink Pro $21.00 Per User,Per Month It includes: - Inbox - Personal Scheduling Page - Sidebar - Includes Salesforce Sync AND: - Thread-based Sync - Scheduling API - Book Meeting Expert $49.00 Per User,Per Month It includes: - Email Blast - Email Templates - Email Tracking - Link Tracking - Includes Salesforce Sync & Pro AND: - Team Scheduling - Smart Scheduler Custom Build your plan It includes: - Account Insights - Contact Insights - Automated-AI Meeting Prep - Pre-Meeting Research Value for money 4.0 (89) 4.0 Based on 89 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (90) 4.1 Based on 90 reviews ## User reviews Overall rating 4.2 Based on 113 reviews Filter by rating Counts reflect reviews available in this feed. 5(50) 4(40) 3(18) 2(2) 1(3) Mentioned topic Recent reviews first, then most helpful Project Manager Used the software for: 1-3 years 5.0 November 11, 2026 AI summary based on a full review Cirrus effectively addresses CRM hygiene by treating it as a sales issue, enabling reps to log activities without leaving their inbox. Some users may find that deeper sales processes require additional configuration beyond the default setup. Log in to unlock the full review, detailed ratings, and pros & cons Patti M. Customer Success Manager Used the software for: 3-5 years ### "An Essential Salesforce Integration Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2025 We've used Cirrus Insight at our company for many years and we really couldn't do our jobs without it. The team at CI is innovative, responsive to client needs and keeps getting better with time. We absolutely love it. Pros CI seamlessly interfaces with Salesforce, allowing us to view client information and history right from our email sidebar. It automatically records meetings, tasks and email communication, allowing us to do our jobs faster and more efficiently. The support team is also amazing and readily available for any issue or question. Cons Sometimes it documents too much, causing more data storage in Salesforce. Nitin M. Manager, Sales Operations Used the software for: 3-5 years ### "It helps in adoption of Salesforce !" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2019 Get more activities and quicker record addition into salesforce. Pros This tool has helped us increase users adopt salesforce more to put in their activities. Its seamless sync and automated mapping for records to be linked to the right SF records. It helps do everything within inbox than logging in SF, mostly everything! Cons Some erratic sync fails due to Google Token refreshes. BS Bob S. VP Innovation Used the software for: 3-5 years ### "A 'good' product when operational, with Cirrus nuisance self-promotion built in for free" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 September 21, 2020 Technical support is good at sending 'canned' responses. I find myself frustrated that cirrus hasn't improved its usability. Please give me two things every month that make your 'standard' features of Gmail to SalesForce work without me having to invoke extra keystrokes or drag picklists to see all available options. Pros I like the ability that Cirrus links to SalesForce and Gmail and locates recipients in the SalesForce database and links emails to the Account/Contact activity log Cons Cirrus is not reliable in locating related SalesForce contacts and particularly not reliable locating contacts when using the 'Add to SalesForce', 'Custom' option that allows linking an email to a standard related lists such as linking an email to Opportunity or Case- there are many examples of these issues that often I've thought to cut-and-paste and email into a SalesForce activity would be faster. Another daily pain is when selecting another tab (instance) of Gmail, cirrus presents a sidebar that says, "Let's put this app to work!" When you're ready to go to work, you're required to click the "Continue" button, only to be greeted with another sidebar that says "Get More Done" that 'promotes/sells' cirrus features Book Meeting, Follow-Up Reminders, Sales Email Campaigns, Email Templates. If you do not select the "Get To Work!" button cirrus is not functional. Why is a productivity application like cirrus requiring me to tell cirrus separately to "Continue" and "Get To Work" when in fact these are redundant requests causing extra keystrokes? Why does not cirrus just start working for me without having to tell the application to start syncing my email (activities) to Gmail? Cirrus is counter-productive for a productivity application. RM Regional Managet Regional Managet Used the software for: 1-3 years ### "Best out of all" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2019 I have tried multiple email tracking apps and software. I have left Cirrus twice and ended up coming back. Now I will never leave, it is exactly what I need. Pros Ease of use, visual inspection of all past emails. Cons Nothing really, maybe the lack of ability to export to Excel. Melissa K. Sales Operations Analyst Used the software for: 3-5 years ### "So Easy to Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2025 We've had great customer support and found it very easy to use over the years. It's a plug and play product that keeps Salesforce up to date and allows us to easily make changes right from email. Pros This product helps us sync seamlessly to Salesforce. The ability to create email templates and access them immediately from Gmail also has made this product a win for us. We've been customers for many years and haven't found a more suitable product for all the things we need. Cons The product is better suited to Gmail users. Will G. Client Success Director Used the software for: 3-5 years ### "I love Cirrus Insight so much, that I gladly put up with its issues" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2021 I love Cirrus Insight and feel like it is the best way to ensure tracking and data entry into Salesforce. Because it does this automatically, and is managed from within Gmail, it makes it super easy to review contacts/accounts/opps and track emails, phone calls and meetings. This more than makes the investment worth it, but the email open/click tracking is also super useful, as is the ability to create follow-up tasks and set delayed send times. The extension seems to be finicky, erroring out on campaigns or requiring sign-in far too often, but it is well worth the thousands of hours I have saved in the last 2+ years from not having to log activity in Salesforce Directly, as well as research clients back and forth from email to SFDC. Cirrus brings it all into Gmail and is a lifesaver. Our Sales and CS teams use it and it is critical to our business. Pros The reason I purchased Cirrus Insight was to allow me to easily track all my emails to Salesforce. Sending emails from Salesforce is a pain and it is not easy to add received emails to the platform. With the Cirrus Insight extension, all my emails (or the ones I choose) are added to Salesforce. And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail. Cons I feel like the "campaign" function errors out a lot. Its useful, but when sending an email to a large list, I plan on having to send it more than once. Additionally, I feel like I am often getting "disconnected" and have to reauthenticate. I don't know why this is...maybe its my orgs security, but it is annoying and not clear why its happening. James G. Financial Advisor Used the software for: 3-5 years ### "Beware of the new Cirrus Insight - severely lacking features" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 20, 2021 We were happy customers with the old version of cirrus insight but the significant downgrade in features, stability and functionality of the new version leaves a lot to be desired. Simple things we liked in the old version are gone such as a little green button in the inbox next to an email address when they were synced in salesforce through to the ability to remind us if someone has not opened an email after a set period of time after sending. All these functionality plus a lot more are now gone. Pros The old cirrus insight was great, we could track emails, set reminders and had salesforce CRM integration. But now that it's unsupported, it's slow and unusable in normal business application Cons They stopped supporting the old Cirrus Insight and released a new version which took away many of the features that made Cirrus good. There is no email and workflow tracking ability and the UI is buggy (frequently blocks us out saying our valid subscription has expired). Jennie D. OEM Business Development Used the software for: 1-3 years ### "Best tool for Increasing SalesForce Utilization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 December 28, 2018 We have increased our adherence of our sales team for loading email communications and capturing information for Salesforce. Previously we struggled to get our sales team to log communications with prospects and customers consistently. I am a huge proponent of this software!!! Pros I believe that this software increases efficiency and productivity for Sales Teams. I have recommended this software for our company and others because of its ease of use and ability to log emails, set reminders and even schedule meetings within you gmail inbox. You do not even have to log into Salesforce as you can add documents, create notes and complete tasks within your email platform. Cons The pros really outweigh the cons for this software. However occasionally the chrome add-on will conflict with other add-ons and there is difficulty with having the software program load up within the email program. However there is always an easy fix and the support is very responsive. Kevin B. Sr. Account Executive Used the software for: 3-5 years ### "Cirrus is helpful for Gmail when it comes to tracking your email opens and offering reminders." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 8, 2018 It logged all of my outbound emails to Salesforce, tracked my email opens, provided analytics on the email opens/clicks/replies, as well as offered great functionality to stay on top of your work like "Send Later" or "Remind Me Later". Pros The best thing about Cirrus is how you can have the software remind you of particular emails down the line. I used this feature every day to make sure I can remain adequately organized. Cons In my experience, Cirrus has never been able to log inbound emails into Salesforce. Because of this, you always feel as if you're missing a part of the conversation. This may simply be standard in this industry segment, but it would be much more convenient to have a unique task for every outbound AND inbound email. [View all Reviews](https://www.capterra.com/p/130188/Cirrus-Insight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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