# Cirrus Insight Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cirrus Insight Software - reviews, pricing plans, popular comparisons to other Integration products and more. Source: https://www.capterra.com/p/130188/Cirrus-Insight --- # Cirrus Insight Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cirrus Insight ## What is Cirrus Insight? Cirrus Insight transforms your sales process from reactive to proactive with AI-powered CRM automation and relationship intelligence. For over a decade, Cirrus has connected Gmail, Outlook, and Salesforce to capture every interaction and ensure CRM data is always clean, current, and complete. The platform automates pipeline creation, deal management, and meeting preparation—keeping calendars full, buyer committees engaged, and forecasts accurate. With inbox-native workflows and real-time insights, Cirrus empowers teams to build pipeline faster, manage deals smarter, and win more consistently. Whether you’re an admin, sales leader, or rep, Cirrus aligns your go-to-market motion and fuels predictable revenue growth ## What is Cirrus Insight used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Integration](https://www.capterra.com/integration-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) Top alternative Featured Overall rating Based on 113 user reviews Reviews sentiment Positive 79% Neutral 17% Negative 4% Starting price $14 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cirrus Insight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cirrusinsight.com&name=Cirrus Insight) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cirrus Insight 4.2 (113) VS. [4.2 (995)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $14 Per User, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (106) Ease Of Use 4.0 (963) Value For Money 4.0 (89) Value For Money 4.2 (786) Customer Service 4.1 (90) Customer Service 4.0 (758) ## Cirrus Insight alternatives [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.2 (1,311)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (733)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (6,978)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/130188/Cirrus-Insight/alternatives/) ## FAQs about Cirrus Insight Overview ### Which roles and teams benefit most from Cirrus Insight? Cirrus Insight is most used by sales teams, account managers, and business development leaders who need to track emails, meetings, and follow-ups inside Salesforce and inbox workflows. Executives, directors, and firm leaders benefit from better pipeline visibility, streamlined client communication, and faster coordination across customer-facing teams. Answer based on 104 reviews Overview ### What company size and industries is Cirrus Insight built for? Cirrus Insight is built primarily for small business sales teams using Salesforce, Gmail, or Outlook, with 77% of reviewers from small businesses and 33% from computer software. It also serves midsize businesses at 17% and enterprises at 6%, with notable use in non-profit organization management at 9% and information technology and services at 7%. Answer based on 113 reviews Features and Usability ### What are the key features of Cirrus Insight? Cirrus Insight includes core Salesforce and Gmail or Outlook integration, automatic email logging, email tracking for opens and clicks, and contact, lead, and opportunity updates from the inbox. Differentiator features include email templates, Send Later, follow-up reminders, calendar sync, and meeting scheduling for sales teams managing activities in Salesforce. Answer based on 71 reviews Pricing ### How much does it cost and what fees or limitations are included? Cirrus Insight starts at $14/user/month for Salesforce Sync, with Pro at 21/user/month and Expert at 49/user/month; a free trial is available. Reviewers call the price great and affordable for productivity gains, though some small businesses found costs less ideal, and others reported billing or licensing complications. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Cirrus Insight integrate with? Cirrus Insight integrates with Gmail, Google Calendar, Salesforce Sales Cloud, Salesforce Platform, Google Workspace, and Microsoft 365. Reviewer feedback centers on Gmail and Google Calendar syncing with Salesforce for email logging, contact updates, meeting scheduling, and calendar coordination, while catalog listings confirm support across both Google and Microsoft productivity environments. Answer based on 82 reviews Getting Started and Support ### What training and onboarding options does Cirrus Insight offer? Cirrus Insight provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing learning. Answer based on 1 reviews Getting Started and Support ### What customer support options does Cirrus Insight offer, and how do users rate the experience? Cirrus Insight offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and easy to reach, especially for setup and fixes. Still, some report slow follow-up, canned replies, unresolved bugs, and frustration when issues or billing problems take too long to resolve. Answer based on 25 reviews Features and Usability ### How well does Cirrus Insight handle email tracking? Cirrus Insight tracks email opens, clicks, replies, and Salesforce activity directly from Gmail, which many sales teams find very useful. It helps with follow-ups, reminders, and logging outreach without leaving the inbox, though some users mention inaccurate open tracking, missed logs, and occasional extension or sign-in issues. Answer based on 29 reviews Features and Usability ### Is Cirrus Insight easy to use? Cirrus Insight feels straightforward for teams that work in Gmail and Salesforce, especially for logging emails and managing follow-ups. Many sales and customer-facing users find setup and daily use simple, but others describe glitches, slow refreshes, confusing customization, and a learning curve when features or updates are not immediately clear. Answer based on 26 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Email Management 4.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Contact Management 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 4.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Interaction Tracking 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track interaction history by documenting conversations for contacts Reporting/Analytics 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Calendar/Reminder System 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Notifications/alerts for upcoming events or tasks Cirrus Insight 70 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track the amount of clicks on individual products to measure campaign results Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import, collect, and capture data from multiple sources The process of entering information or updating records in a computer system or database Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Defines specific deal parameters to negotiate and secure deals Store and organize documents in a centralized system Extract email addresses from multiple data sources Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Manage or track sales completed by field teams/employees Caters to sales teams Automatically find mutually available meeting time slots across multiple calendars Process images and automatically scan for data Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Identify the physical location of an individual, asset, device, etc. Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Book meetings and appointments through a website or digital platform Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Generate quotes or estimates for customers Based on availability, instantly confirm or deny a request when a new booking is made Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Define, track, and/or automate sales activities and sales processes Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, manage and track all task activities and progression Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Seamlessly integrates with 3rd party websites Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (105) 4.1 Based on 105 reviews ## Pricing Value for money 4.0 (89) Free Trial [View pricing plan details](https://www.capterra.com/p/130188/Cirrus-Insight/pricing/) Salesforce Sync $14.00 Per User,Per Month It includes: - Standard Bi-Directional or One-Way Sync - Sync of Emails, Events and Tasks - Data Stored in Salesforce - Custom Sync Frequency - SmartLink Pro $21.00 Per User,Per Month It includes: - Includes Salesforce Sync AND: - Inbox - Sidebar - Thread-based Sync - Scheduling API - Personal Scheduling Page - Book Meeting Expert $49.00 Per User,Per Month It includes: - Includes Salesforce Sync & Pro AND: - Team Scheduling - Email Blast - Email Templates - Email Tracking - Link Tracking - Smart Scheduler Value for money 4.0 (89) 4.0 Based on 89 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (90) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (90) 4.1 Based on 90 reviews ## User reviews Overall rating 4.2 Based on 113 reviews Filter by rating 5(49) 4(40) 3(19) 2(2) 1(3) Mentioned topic Sorted by most recent MK Melissa K. Sales Operations Analyst Information Technology and Services ### "So Easy to Use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 28, 2025 We've had great customer support and found it very easy to use over the years. It's a plug and play product that keeps Salesforce up to date and allows us to easily make changes right from email. Pros This product helps us sync seamlessly to Salesforce. The ability to create email templates and access them immediately from Gmail also has made this product a win for us. We've been customers for many years and haven't found a more suitable product for all the things we need. Cons The product is better suited to Gmail users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User PM Financial Services ### "Simple and Easy Email Archiving" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 27, 2025 Cirrus Insight has been a great tool for our organization to maintain complete records of emails with minimal effort! Pros Cirrus Insight has taken a previously manual process and made it automated, simple and painless. Cons Updates sometimes require multiple steps to refresh browser and ensure syncing is uninterrupted. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Patti M. Customer Success Manager Medical Practice ### "An Essential Salesforce Integration Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 27, 2025 We've used Cirrus Insight at our company for many years and we really couldn't do our jobs without it. The team at CI is innovative, responsive to client needs and keeps getting better with time. We absolutely love it. Pros CI seamlessly interfaces with Salesforce, allowing us to view client information and history right from our email sidebar. It automatically records meetings, tasks and email communication, allowing us to do our jobs faster and more efficiently. The support team is also amazing and readily available for any issue or question. Cons Sometimes it documents too much, causing more data storage in Salesforce. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SJ Simon J. Senior manager Computer Software ### "Boost Your Sales Productivity" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 9, 2024 Pros It integrates seamlessly with my email, making it easy to track customer interactions. I can see email opens and clicks directly in my inbox. Cons Finding specific email tracking data can take a few extra clicks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YY Yanyu Y. Senior Data Scientist Information Technology and Services ### "All the tools necessary to boost business and strengthen client connections are included" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 14, 2023 We can track subscriber activity inside email campaigns thanks to this handy tool. Having better synchronization with my customers and a solid plan for my email marketing services has made me very happy. Users get access to in-depth statistics and data on the platform, making evaluating marketing and sales performance easier. This allows for deliberation based on solid evidence. This application has my highest recommendation for its extensive client and event monitoring. Pros The application is used for effective customer management since it synchronizes with Salesforce to make it easy to include campaign goals. It can be used quickly and easily because of its intuitive design, getting this kind of help is easy, and the open lines of contact with higher-ups are a huge plus. Thanks to this product's use, our sales and customer-relationship management operations have been more streamlined. Our company's productivity has increased, and our relationships with current and potential customers have strengthened thanks to our successful efforts to integrate internal processes. Cons Several fundamental features of Cirrus Insight may benefit from frequent updates to enhance essential tools; however, these improvements are rarely released. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Mark D. C Insurance ### "No support- synch issue 30 days - no answer- " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 29, 2022 not enjoyable Pros never liked it but it was functional before they were bought out Cons use to have to log in daily to make sure it was even active- now that doesn't seem to be an issue but will not synch my salesforce calendar to google calendar & after a full month of back and forth with tech support they have come up with NOTHING-- I canceled Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Ed S. CVO Marketing and Advertising ### "Natively integrates with Salesforce" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 24, 2022 It's been positive Pros Ability to integrate natively with Salesforce and sync our Calendar, Inbox and Tasks Cons Took some time to figure out how to setup with Salesforce Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Barbara B. Consultant Market Research ### "Automate your CRM with Cirrus Insight" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 21, 2021 Pros Having the link between Gmail and Salesforce is great! Not having to save emails and contacts, easy peasy Cons Sometimes Cirrus glitch in my Gmail. Despite being connected on Salesforce, it seems it's not and half of my email page is Cirrus trying to reconnect. Annoying. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. James G. Financial Advisor Financial Services ### "Beware of the new Cirrus Insight - severely lacking features" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 14, 2021 We were happy customers with the old version of cirrus insight but the significant downgrade in features, stability and functionality of the new version leaves a lot to be desired. Simple things we liked in the old version are gone such as a little green button in the inbox next to an email address when they were synced in salesforce through to the ability to remind us if someone has not opened an email after a set period of time after sending. All these functionality plus a lot more are now gone. Pros The old cirrus insight was great, we could track emails, set reminders and had salesforce CRM integration. But now that it's unsupported, it's slow and unusable in normal business application Cons They stopped supporting the old Cirrus Insight and released a new version which took away many of the features that made Cirrus good. There is no email and workflow tracking ability and the UI is buggy (frequently blocks us out saying our valid subscription has expired). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KO Kayla O. Senior Business Partnerships Associate Non-Profit Organization Management ### "Glitchy Gmail compatibility" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 11, 2021 Pros The basic feature of logging emails into a Salesforce CRM is functional. Cons My team uses this software and at any given time, it’s not working for at least one of us. Ever since they upgraded their app, it hasn’t worked hardly at all. I like the idea of Cirrus, but it’s a pain, with no native nudges to remind users, lots of overzealous email logging, and very little training and troubleshooting available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/130188/Cirrus-Insight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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