InterCloud9

Predictive Dialer

4 / 5 1 review


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • InterCloud9
  • www.intercloud9.com

About Predictive Dialer

Call distribution platform for outbound and inbound calls with in-built CRM and agent monitoring for remote multi-agent call centers.


Predictive Dialer Features

  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Transfer
  • Callback Scheduling
  • Campaign Specific Caller ID
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • Lead Capture
  • Lead Management

Predictive Dialer Reviews

Been using intercloud9 for years

Jun 11, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using intercloud9 for years both their predictive dialer and voice broadcasting auto dialers. There service is great and the products are easy to use and understand. The only cons I guess would be that there phone support ends after 7pm but they still have 24/7 email support and a online knowledge base. But we never make calls after 7pm anyways since that's to late to call so its never been an issue.