# Page 3 | LeadSquared Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is LeadSquared the right Higher Education solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130199/LeadSquared/reviews

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LeadSquared

4.3 (167)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of LeadSquared

## Showing most helpful reviews

Showing 51-75 of 167 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MD Masoom R.  
Sr Executive Sales and Research  
Information Technology and Services  
Used the software for: 2+ years

### "Best Marketing Automation and CRM Software"

July 17, 2019

4.0

My overall experience with LeadSquared is amazing, I like their dashboard and reporting features the most.

Pros

I like everything about LeadSquared but mostly I like their simple CRM interface. I like the way we are able to create different camping for different members and shoot an email at one go. like their dashboard and report feature the most, they are very accurate and informative.

Cons

There is one thing that I want to say about it that I dislike about it and that is their price is a little bit expensive compared to others, but I can say that it is worth to spend on it.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

SM

Sejal M.  
Senior Manager  
Education Management  
Used the software for: 1-2 years

### "Good CRM"

July 22, 2022

4.0

Good

Pros

1\. Call TRACKING 2. Lead distribution 3 ease of team management

Cons

1\. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable.

Reason for choosing LeadSquared

Customer Support experience and ease of use

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Abel A.  
Agent  
Hospitality  
Used the software for: Less than 6 months

### "Avis leadsquared"

October 14, 2023

4.0

the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports but it would be great if the installation process did not take as long as we hoped and the problem of lack of self-customization options should also be resolved\]

Pros

the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports

Cons

the installation process took longer than expected and also lacked self-customization options

Review Source

VR

Verified Reviewer  
Marketing Manager  
Education Management  
Used the software for: 6-12 months

### "A solid CRM and marketing system that has a bit too many user bug issues"

November 3, 2018

4.0

Our sales team of 5+ switched to LeadSquared to manage our client database. Marketing uses for lead nurturing. We often face minor bugs that we need to contact the customer support team about.

Pros

Has the basics of what you need in a CRM and marketing platform: lead management, calendaring, emailing, marketing campaigns, automation and others. Solid user interface that also includes lead scoring by tracking how many touch points your lead interacts with your website and emails.

Cons

A lot of small bugs when using this. We would build an automation campaign and go live. But it wouldn't work. I would message the support team, and they would eventually get back to me 3-7 days later with the issue fixed. Team is India with little bit of translation issues.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

DSS

Dr Sejal S.  
Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Working of CRM"

July 20, 2022

4.0

Good

Pros

OVERALL SOFTWARE IS QUIET GOOD. Support team is EXCELLENT \[SENSITIVE CONTENT\]

Cons

Marketing teams support is very very poor to retain old customer, needs to be improved.

Reason for choosing LeadSquared

beacuse of recommendation and good presentation by team

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

AA

Antony A.  
Senior Process Associate  
Education Management  
Used the software for: 1-2 years

### "Decent CRM Tool for Education management companies"

March 28, 2020

3.0

For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly.

Pros

We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden.

Cons

Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Hubspot was too costly and did not support the processes we follow.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VR

Verified Reviewer  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "A Comprehensive Lead Management and Marketing Automation Platform"

January 3, 2023

5.0

Pros

LeadSquared has proven to be a powerful asset for our business, streamlining lead management and marketing automation processes. The platform is easy to use and integrates well with other tools we utilize. Its customization capabilities have helped us tailor the experience to meet our clients' specific needs. Overall, LeadSquared has greatly improved the efficiency of our team and has been a valuable addition to our workflow.

Cons

As of yet, I have not identified any downsides or negative aspects of this tool.

Review Source

Arjun D.  
Program Head  
Education Management  
Used the software for: 6-12 months

### "Good CRM system to manage a sales team."

January 13, 2023

4.0

Pros

The software is easy to use as compared to its other counterpart salesforce.

Cons

Sierra Reporting is not the best, custom reports cannot be created properly.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Best Lead Nurturing Tool"

November 21, 2022

3.0

Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam.

Pros

Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results.

Cons

Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics.

Review Source

Neeraj R.  
Manager Business Development  
E-Learning  
Used the software for: 1-2 years

### "One stop solution for storing lead information"

August 28, 2018

4.0

Pros

ease of use lead engagement score helps in shortlisting good leads availability of a lot of filters allows us to simply squeeze the best leads out of the lot support for sms and calling lead directly saves time and efforts

Cons

Email editor is not that impressive and needs a lot of improvements Responsive Landing page editor user experience sometimes due to server issues call recordings are not available which causes difficulties in tracking and follow up

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Reto S.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Marketing Automation - easy & straight forward Marketing Campaigns"

December 21, 2015

4.0

Leadsquare opens the world to automated lead campaign management. It is easy to use and straight forward when it comes to campaigns and lead generation. With it’s built in CRM and the focus on the engaged leads, your sales have the right customers in focus.

Pros

It needs minimal training and setup to start. The built in reports, E-Mail and Landingpage templates are state of the art. With the engagement score, you focus on the real engaged leads. If you need help, the support acts fast. Usually you should just look on price, but with Leadsquare you get a lot marketing automation for the price you pay.

Cons

When it comes to track incoming traffic on your landing pages by different sources, it is possible but could be solved more straight forward. CRM is fine for small business with small organisations. For bigger sales organisations, there are some points to improve productivity.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

RR

Rishi R.  
Store manager  
Automotive  
Used the software for: 2+ years

### "Need more Improvement "

October 26, 2022

3.0

Pros

Easy to install and use via web browser

Cons

SlowNot accurateServer issue mostlyCan't use all functions bcz they won't work

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

PM

Pulkit M.  
Sr. Business Development Executive  
E-Learning  
Used the software for: 1-2 years

### "A good Product"

July 20, 2022

5.0

Pros

It is easy to use. Lead distribution is easy.

Cons

nothing as such . Its a good product using it since 2 yrs

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

SS

Santosh S.  
Head-Sales & Marketing  
Real Estate  
Used the software for: 2+ years

### "Lead Management Towards enhancement of results"

July 25, 2022

5.0

Good

Pros

From migration from old software to Leadsquard was smooth & all the exiting datas captured perfectly. Integration to different on line lead genation platforms and capturing leads is perfectly working. User friendly. Value for money.

Cons

Apart from lead management it shold be helpful to other dipartments like HR, CRM & finance.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much Santosh for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

KP

Karan P.  
Associate  
Computer Networking  
Used the software for: 6-12 months

### "A one-stop solution for our sales team!"

August 22, 2022

3.0

LeadSqaured is not yet at the level of the established CRMs but it is a great mid-tier CRM tool.

Pros

After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective. The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business. Turnaround time was reduced drastically & lead management was much easier.

Cons

Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly. Updates should be synced in real-time, we experienced some delays with key feature requests.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

BM

Bhargav M.  
Sales Manager  
Investment Management  
Used the software for: 1-2 years

### "Value for money"

July 19, 2022

5.0

Pros

This product help me in acceleration on lead management.

Cons

Training for using the product efficiently should be given free of cost so that we can utilize the platform efficiently.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

JD

Jagriti D.  
Managing Director, Owner  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Brilliant tool for Lead Automation - helping Marketing and Campaigns"

December 14, 2015

5.0

I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared.

Pros

1\. Can be used even by Junior staff with minimal training - very intuitive product. 2. Has all the features that help us in our sales/marketing automation. 3. Landing page feature helps us creating mini sites and getting effective metrics. 4. Strong reliable support. 5. Good pricing options - value for money! I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value!

Cons

Granularity of access for lists for campaigns can be improved.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

PW

Priya W.  
Senior Growth Manager  
Education Management  
Used the software for: 1-2 years

### "Good Sales Tool"

July 21, 2022

5.0

Pros

Managing contacts is easy, accessing the reports is feasible

Cons

Too many filters and too many steps to follow a particular contact

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VH

Venkat H.  
Vice President - Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "Leadsquared - Simple, Feature Rich and Powerful Lead Management Solution"

November 26, 2015

5.0

We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features. The customer support has been exceptional. The LeadSquared team has heard and responded to us extremely well, be it new feature request or other support requirements. The lead capture and nurturing dashboards have been immensely useful in our sales and marketing reviews. The dashboards and reports helped us improve our process. Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI.

Pros

1) Excellent set of features and continuously evolving 2) Simple and Extremely user friendly Interface 3) Powerful and extremely useful dashboards 4) Quality of support 5) Excellent Up time record without any problems

Cons

1) We would love to replace our CRM completely but there are a few things that LeadSquared misses for our needs. But we believe that these features are scheduled in the roadmap. So, its just a matter of time.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Abhishek K.  
Senior Account Manager  
Real Estate  
Used the software for: 1-2 years

### "CRM tool for multiple tasking"

March 31, 2022

4.0

Pros

1.Attendance management 2.Calling tracker 3.Lead capture

Cons

1.Subscription is expensive 2.Reporting could have been more detailed

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

VP

Vishal P.  
inside sales evangelist  
Education Management  
Used the software for: 6-12 months

### "excellent in use "

March 9, 2023

5.0

its good to manage the leads and payment tracking .

Pros

Leadsquared is over good CRM it help to track the leads by keeping the record of number,mail,lead status,payment lead

Cons

there of lot of things such as task management opportunity conversation we have to work if compare with salesforce salesforce is easy to manage

Review Source

IB

Ishaan B.  
Head | Operations and Communications  
E-Learning  
Used the software for: 6-12 months

### " Perfect synergy of Lead Management and Marketing"

July 19, 2022

4.0

LSQ has simplified managing our data and leads. The software has been extremely helpful in streamlining our sales process.

Pros

Lead Management Email Marketing Defining User roles & responsibilities

Cons

Initially it is a little difficult to understand the software Report scheduling features can be simplified further

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

MS

Mahara S.  
Team Lead  
E-Learning  
Used the software for: 2+ years

### "Easy to use in android devices "

September 19, 2022

5.0

Simple and effective software for maintaining all kinds of sales & marketing activates.

Pros

Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers.

Cons

If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much Mahara for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

VG

Vashu G.  
Social media manager  
Education Management  
Used the software for: 6-12 months

### "Feedback for the Leadsquared Team"

July 19, 2022

5.0

I am very much impressed with leadsquared and with their product

Pros

The software is quite nice while using it and its very quick to use

Cons

Sometimes it automatically logs out, when i am working on the panel

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

RR

Rajneesh R.  
Deputy Director Marketing  
E-Learning  
Used the software for: 1-2 years

### "Review by an Admin for Sales CRM, Marketing Automation"

February 24, 2023

5.0

Overall, my experience is great with Leadsqaured so far and it's helping me in optimizing my daily process and operations.

Pros

1\. Marketing Automation2. The process designer3. Activity Reports 4. The smart views for more efficiency5. The daily reports

Cons

1\. More Marketing solutions can be built into the CRM2. The dashboards are very limited for the use cases. Must have more options

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Freshsales](https://www.capterra.com/p/155563/Freshsales/)

Review Source

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