# Page 3 | LeadSquared Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is LeadSquared the right Healthcare CRM solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130199/LeadSquared/reviews --- LeadSquared 4.3 (167) [View alternatives](https://www.capterra.com/p/130199/LeadSquared/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 2nd, 2026 # Page 3 - Reviews of LeadSquared ## Showing most helpful reviews Showing 51-75 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director of Marketing Higher Education Used the software for: Less than 6 months ### "We Go Live in a Week!" April 1, 2024 5.0 Pros I love that the system is completely (for the most part) customizable to our needs, from the reporting to where buttons are placed and what different user levels can and cannot see. Our partnership began in November 2023. We have built a beautiful system to meet our Admissions Teams' needs. The Marvin view is awesome! Our representatives are excited to start using it! Cons There are only 4 levels of users (Admin, Sales Manager, Marketing, and Rep User). We have a 5-layer structured team, so one additional level would have been ideal. However, we figured out a workaround :) Review Source SM Sejal M. Senior Manager Education Management Used the software for: 1-2 years ### "Good CRM" July 22, 2022 4.0 Good Pros 1\. Call TRACKING 2. Lead distribution 3 ease of team management Cons 1\. Leadsquared has a lot of good features. However, to avail the same there is always an external charges hence it could be expensive for small business owners like SkillEnable. Reason for choosing LeadSquared Customer Support experience and ease of use Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared Abel A. Agent Hospitality Used the software for: Less than 6 months ### "Avis leadsquared" October 14, 2023 4.0 the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports but it would be great if the installation process did not take as long as we hoped and the problem of lack of self-customization options should also be resolved\] Pros the beginning of using this software was a little difficult for me but in the long run I found it easier to follow my daily reports Cons the installation process took longer than expected and also lacked self-customization options Review Source PJ Palak J. Team Lead Education Management Used the software for: 6-12 months ### "LeadSquared Review" January 5, 2023 3.0 Overall experiance has been average. Pros The live calling updates and the recordings to listen exactly what happened on last call Cons Interface is not that attractive and not much user friendly. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Change in company Review Source DSS Dr Sejal S. Director Hospital & Health Care Used the software for: 1-2 years ### "Working of CRM" July 20, 2022 4.0 Good Pros OVERALL SOFTWARE IS QUIET GOOD. Support team is EXCELLENT \[SENSITIVE CONTENT\] Cons Marketing teams support is very very poor to retain old customer, needs to be improved. Reason for choosing LeadSquared beacuse of recommendation and good presentation by team Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. AA Antony A. Senior Process Associate Education Management Used the software for: 1-2 years ### "Decent CRM Tool for Education management companies" March 28, 2020 3.0 For education management companies who are looking for a cost effective solution, Leadsquared may be the right choice for you. Comparing to Hubspot & Zoho we felt Leadsquared is cost effective and process friendly. Pros We were looking for a cost effective CRM tool which could support our business process and Leadsquared was exactly like that. Even though it does not have lot of fancy features like other CRM's it does the job. Lead data capturing and followup task reminders are good. It also gets integrated with our calling tool which reduces us some of the burden. Cons Sending mails through lead squared is not very supportive. Also the tool becomes very slow at times in-spite of good connectivity. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Hubspot was too costly and did not support the processes we follow. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. VR Verified Reviewer Senior Data Analyst Marketing and Advertising Used the software for: 6-12 months ### "LeadSquared: Pros and Cons Complete Review" March 5, 2023 4.0 Pros I liked the simple drag-and-drop interface, the powerful automation features, and the ability to quickly create and deploy custom applications. Zoho Creator also has powerful reporting and analytics capabilities, a wide range of integrations, and the ability to customize security settings. Overall, it's an excellent tool for quickly developing powerful custom applications. Cons One of the things I disliked about Zoho Creator was its lack of usability. It took some time for me to grasp the fundamentals and understand how to use its features. Furthermore, some of the more advanced features can be quite expensive to use. Review Source Arjun D. Program Head Education Management Used the software for: 6-12 months ### "Good CRM system to manage a sales team." January 13, 2023 4.0 Pros The software is easy to use as compared to its other counterpart salesforce. Cons Sierra Reporting is not the best, custom reports cannot be created properly. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: 6-12 months ### "Best Lead Nurturing Tool" November 21, 2022 3.0 Overall we are happy with the tool and the way it's helping us in keeping track of our leads. We are not using it for email newsletters anymore as the emails were delivered to spam. Pros Easy to use lead capture, lead nurturing, and sales management tool. We have been using it since last year for all our sales and lead generation needs and we are happy with the results. Cons Little disappointed in marketing automation capabilities. Marketing automation needs more features and refined analytics. Review Source Neeraj R. Manager Business Development E-Learning Used the software for: 1-2 years ### "One stop solution for storing lead information" August 28, 2018 4.0 Pros ease of use lead engagement score helps in shortlisting good leads availability of a lot of filters allows us to simply squeeze the best leads out of the lot support for sms and calling lead directly saves time and efforts Cons Email editor is not that impressive and needs a lot of improvements Responsive Landing page editor user experience sometimes due to server issues call recordings are not available which causes difficulties in tracking and follow up Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. Reto S. Project Manager Information Technology and Services Used the software for: 1-2 years ### "Marketing Automation - easy & straight forward Marketing Campaigns" December 21, 2015 4.0 Leadsquare opens the world to automated lead campaign management. It is easy to use and straight forward when it comes to campaigns and lead generation. With it’s built in CRM and the focus on the engaged leads, your sales have the right customers in focus. Pros It needs minimal training and setup to start. The built in reports, E-Mail and Landingpage templates are state of the art. With the engagement score, you focus on the real engaged leads. If you need help, the support acts fast. Usually you should just look on price, but with Leadsquare you get a lot marketing automation for the price you pay. Cons When it comes to track incoming traffic on your landing pages by different sources, it is possible but could be solved more straight forward. CRM is fine for small business with small organisations. For bigger sales organisations, there are some points to improve productivity. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. VDD Vikash Deep D. Admission counsellor E-Learning Used the software for: 1-2 years ### "LSQ - Review" July 25, 2022 4.0 It was really good working in LeadSquared. Pros LeadSquared helps in the time management, easy to use , also helps in great follow up. Cons Sometimes there is a downtime which can hamper our work but for a short period of time Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared PM Pulkit M. Sr. Business Development Executive E-Learning Used the software for: 1-2 years ### "A good Product" July 20, 2022 5.0 Pros It is easy to use. Lead distribution is easy. Cons nothing as such . Its a good product using it since 2 yrs Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. VR Verified Reviewer Senior Online Marketing Manager Used the software for: 1-2 years ### "top features for the price" December 11, 2017 4.0 I can benefit from a full marketing automation system at a very affordable price. Pros pricing is very affordable and all features you might want from a marketing software are there. Some small things are missing but the team is slowly improving. Cons Customer service is a little slow and some operations have to be done manually, especially in the landing page section. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. KP Karan P. Associate Computer Networking Used the software for: 6-12 months ### "A one-stop solution for our sales team!" August 22, 2022 3.0 LeadSqaured is not yet at the level of the established CRMs but it is a great mid-tier CRM tool. Pros After implementing LeadSquared, our lead management process is streamlined and the communication with prospects/customers is effective. The dashboards are pretty great and can generate customized reports. Cost-effective for the offerings provided, simple to use and integrations make this perfect for our business. Turnaround time was reduced drastically & lead management was much easier. Cons Adopting LeadSquared took a little longer than expected, the onboarding experience can be made a little more user-friendly. Updates should be synced in real-time, we experienced some delays with key feature requests. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. AR Arathy R. Career Counselor Education Management Used the software for: 2+ years ### "Good Lead Management " July 19, 2022 5.0 Pros Lead management made my work easy. I could do the follow-ups effectively Cons Mobile CRM sometimes gets hang. So takes time to update the notes Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. JD Jagriti D. Managing Director, Owner Staffing and Recruiting Used the software for: 1-2 years ### "Brilliant tool for Lead Automation - helping Marketing and Campaigns" December 14, 2015 5.0 I have been very impressed with LeadSquared - that we had chosen amongst a plethora of tools available for the purpose - but none was as useful and easy to use as LeadSquared. We were doubly impressed with the depth of thinking that had gone in thinking each feature and how to make it the most useful for actual users. My sales and marketing team are quite excited by the effectiveness of the tool - and our witnessed business growth is a strong testimonial. As a decision maker, I get quick and intuitive reports which helps in aligning our strategy to our business goals and keeps team performance high. LeadSquared team has been exceptional in providing support and promptly resolving our queries in minutes. I strongly recommend LeadSquared. Pros 1\. Can be used even by Junior staff with minimal training - very intuitive product. 2. Has all the features that help us in our sales/marketing automation. 3. Landing page feature helps us creating mini sites and getting effective metrics. 4. Strong reliable support. 5. Good pricing options - value for money! I would strongly recommend the reader to take LeadSquared tour and try it - you shall definitely find it worth your business value! Cons Granularity of access for lists for campaigns can be improved. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. SS Shari S. Career Counselor Education Management Used the software for: 2+ years ### "Good CRM" July 19, 2022 5.0 Pros Lead Management and Mobile CRM. Through mobile CRM, calls and whatsapp are more easy for me. Cons I didn't face any severe issue till now. But sometimes mobile app got to hang. takes time to update then Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. VH Venkat H. Vice President - Operations Information Technology and Services Used the software for: 1-2 years ### "Leadsquared - Simple, Feature Rich and Powerful Lead Management Solution" November 26, 2015 5.0 We have been using LeadSquared for about 2 years now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good and has been evolving continuously to give us more features and options. My teams love the ease of use, the design and the continuously evolving new features. The customer support has been exceptional. The LeadSquared team has heard and responded to us extremely well, be it new feature request or other support requirements. The lead capture and nurturing dashboards have been immensely useful in our sales and marketing reviews. The dashboards and reports helped us improve our process. Kudos to the LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool with an excellent ROI. Pros 1) Excellent set of features and continuously evolving 2) Simple and Extremely user friendly Interface 3) Powerful and extremely useful dashboards 4) Quality of support 5) Excellent Up time record without any problems Cons 1) We would love to replace our CRM completely but there are a few things that LeadSquared misses for our needs. But we believe that these features are scheduled in the roadmap. So, its just a matter of time. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. VP Vivek P. Manager IT Health, Wellness and Fitness Used the software for: 6-12 months ### "Excellent Product " July 21, 2022 5.0 Its Good Product. Pros Easy and customisable product, capable of fulfilling, Small, Mid and large size orgnization requirments. Cons Need little more development for granular requirments. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. VP Vishal P. inside sales evangelist Education Management Used the software for: 6-12 months ### "excellent in use " March 9, 2023 5.0 its good to manage the leads and payment tracking . Pros Leadsquared is over good CRM it help to track the leads by keeping the record of number,mail,lead status,payment lead Cons there of lot of things such as task management opportunity conversation we have to work if compare with salesforce salesforce is easy to manage Review Source AG Akriti G. Sales Manager Education Management Used the software for: 6-12 months ### "All in One CRM Platform for Sales & Marketing" July 19, 2022 5.0 It is satisfied and time saver Pros The features like nudges, WhatsApp integration, a Sales mailing campaign, good support of graphics, lead management. Cons limited access allowed. At a time only one user can use this. Review Source Response from LeadSquared December 13, 2022 Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared. MS Mahara S. Team Lead E-Learning Used the software for: 2+ years ### "Easy to use in android devices " September 19, 2022 5.0 Simple and effective software for maintaining all kinds of sales & marketing activates. Pros Its so friendly for usage. And it can be operated in mobile phones itself. Best software for field sales and marketing time. With in fraction of seconds we can mark all information even while we are discussing with our customers. Cons If we do a recording meeting , if any call or any other 3rd party interruption is done total recording have been crashed several times. Not supportive we lower model devices. Review Source Response from LeadSquared December 13, 2022 Thank you so much Mahara for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared MK Mani K. Sr. Campaign manager E-Learning Used the software for: Less than 6 months ### "good support" July 30, 2022 5.0 Pros good support as per the requirement, lead management Cons need to work more on automation, and need more implementation on it Review Source RR Rajneesh R. Deputy Director Marketing E-Learning Used the software for: 1-2 years ### "Review by an Admin for Sales CRM, Marketing Automation" February 24, 2023 5.0 Overall, my experience is great with Leadsqaured so far and it's helping me in optimizing my daily process and operations. Pros 1\. Marketing Automation2. The process designer3. Activity Reports 4. The smart views for more efficiency5. The daily reports Cons 1\. More Marketing solutions can be built into the CRM2. The dashboards are very limited for the use cases. Must have more options Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Freshsales](https://www.capterra.com/p/155563/Freshsales/) Review Source Similar Products Featured ## Related categories [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Field Sales](https://www.capterra.com/field-sales-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.