# Page 5 | LeadSquared Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is LeadSquared the right Higher Education solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130199/LeadSquared/reviews

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LeadSquared

4.3 (167)

[View alternatives](https://www.capterra.com/p/130199/LeadSquared/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 2nd, 2026

# Page 5 - Reviews of LeadSquared

## Showing most helpful reviews

Showing 101-125 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RP

Radhika P.  
Customer Associate  
Financial Services  
Used the software for: 1-2 years

### "Great CRM!"

July 21, 2022

4.0

Pros

Ease of use, have all the data of the user in one place, quality reports

Cons

Frequently facing the issue of call not getting triggered in the last quarter, though once raised - was resolved quickly by the team

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VS

Vikas S.  
Vice President  
Education Management  
Used the software for: Less than 6 months

### "Lead squared as a CRM platform"

July 20, 2022

4.0

Good

Pros

Customer Support for the software and its features Lead Nurturing and automation is helpful

Cons

Implementation team should be handled by better people and they should do the implementation in not more than 15 days. They took almost a month in our case.

Reason for choosing LeadSquared

Previous experience.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VR

Verified Reviewer  
Director  
Retail  
Used the software for: Less than 6 months

### "Fraud - Stay Away from LeadSquared"

August 26, 2020

1.0

Fast in taking money - all advance for 6 months - prepaid - no option to really test for a month or 2 before you really buy their service. After Purchase no delivery of the end product. Don't care about customers, all about taking your money and running away!

Pros

there is a lot of things to like - but will these things work with software, its a question mark.

Cons

Integration is a huge problem. Not very friendly.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Freshsales](https://www.capterra.com/p/155563/Freshsales/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing LeadSquared

Better lead managment we thought - but integration not to the mark - that. we had to. let go.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

SV

Sakina V.  
Sales trainee  
Computer Software  
Used the software for: 6-12 months

### "Easy to use software "

July 27, 2022

4.0

Managing my daily leads made easy

Pros

Dashboard is customisable easy to use good customer support

Cons

Extraction of exact data with specific category

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

SS

Sandeep S.  
Manager - Sales & Marketing  
Construction  
Used the software for: 6-12 months

### "Good"

July 21, 2022

3.0

Good

Pros

Lead Import/ Lead Export Option is Good.

Cons

Difgicult to use most of the required features in the Mobile App

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Amit C.  
President and COO  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "LeadSquared - An absolutely great lead capture and management tool"

March 29, 2016

5.0

I have been using LeadSquared for the last two years as the primary application for all my CRM needs. It has been a great experience, great support from the LS team. What I love most is that these guys are always thinking ahead and developing amazing new functionalities and analytical tools.

Pros

Great customer support, constant upgrades and new features.

Cons

I cant think of anything that they need to improve. They stay a step ahead of you.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

PG

Pearl G.  
Sr. Manager  
Education Management  
Used the software for: Less than 6 months

### "Smart work"

July 22, 2022

5.0

Every one is so supportive & helpfull..

Pros

Time saving.. effective.. efficient.. easy to track .. good for auditing

Cons

As such nothing.. everything is great & easy-going

Reason for choosing LeadSquared

Updated versions are there

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much Pearl for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

PS

Parth S.  
Co-Founder  
Education Management  
Used the software for: 2+ years

### "Title of my reivew"

December 2, 2020

4.0

Pros

The ease of integration and documentation

Cons

The complexity in UI. It's not easy to exactly to know what is where

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

BPS

Bibhu Prasad S.  
Digital Marketing Executive  
Insurance  
Used the software for: 6-12 months

### "LeadSquared Review by Bibhu"

July 21, 2022

4.0

I have a good experience with LeadSquared as it helps us to track the lead stage and quality of the leads on various criteria.

Pros

The product is easy to use. The best part is it helps us create a strong database.

Cons

Custom reports on lead stages and campaigns like excel pivot need to be added so that it will save time.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VR

Verified Reviewer  
Content Developer  
Events Services  
Used the software for: 1-2 years

### "Leadsquared is an easy to use tool. You can adapt to the software quite easily. "

July 23, 2018

4.0

Pros

The user experience and a plethora of marketing features. The product is in a way value for money.

Cons

The 'CTRL+F' function does not work with the software. This can be a bit of a drawback while using HTML codes for mailers and landing pages.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VR

Verified Reviewer  
customer success officer  
Information Technology and Services  
Used the software for: 6-12 months

### "Review"

July 20, 2020

5.0

we are automating sales in insurance and education sector through Leadsquared and people are finding it very useful. especially due to current pandemic, it is facilitating the remor=te working big time.

Pros

Automating sales and marketing through campaigns, delegating duties are very good features. Plus customer support is always available.

Cons

you need to understand it, but once deplyoment is complete and data is uploaded you feel relieved.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

Abhinav S.  
  
  
Used the software for: Less than 6 months

### "A Good CRM and need Some improvement"

January 28, 2017

3.0

I am using this software for our institution from last .5 years and found it very helpful. Easy to adopt and User-Friendly. Good Chat and Email Support.

Pros

Email Campaign, Landing Pages, Drip Campaigns, Export and Import Of Data, SMS, App, Analytics, Good Chat Support.

Cons

Templates are not so good, No Pop-ups options, No Workflows or Journey Map, Can't edit some manual codes in a Landing Page Template.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

DV

Daphne V.  
Quality Analyst  
Education Management  
Used the software for: Less than 6 months

### "Lead Square Training"

July 20, 2022

4.0

2 Months

Pros

Automation and Forms ,Process Designers Mapping on the Correct Field How they are integrated with the User Condition it Look Great in the Finalized Report

Cons

Some of the Process Like Portal Can be Easily Done .Need More training in that Part Apart From that Every thing is good

Reason for choosing LeadSquared

Because Automation is Very Simple

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

FS

Faizan S.  
Real Estate  
Real Estate  
Used the software for: Less than 6 months

### "No progress"

December 15, 2023

1.0

Not working properly. its almost more than 2 weeks. we have paid but its still we can not use it and leads we upload to work all gone.

Pros

Nothing yet as not got the access yet as promised.

Cons

Not working properly. its almost more than 2 weeks. we have paid but its still we can not use it and leads we upload to work all gone.

Review Source

Raghu V.  
Product Manager  
E-Learning  
Used the software for: Less than 6 months

### "Leadsqaure is my go to platform for all my email marketing works "

November 25, 2022

5.0

1\. They always consider customizing and updating things as per client requirements.2. Best Support & Service.3. New-age tools and integration.4. Easy interface.5. Easy Data Management.

Pros

I used most of the features. Easy to operate all functionalities. The lead generation, campaigns, third-party integrations like facebook, WhatsApp, messaging vendors etc was really awesome.

Cons

Need to add more options on the landing pages. Need an inbuilt call System to get implemented on Leadsquare.

Review Source

vB

vijaya B.  
Operations Lead  
Education Management  
Used the software for: Less than 6 months

### "CRM Must for Ed-Tech"

July 22, 2022

5.0

Pretty much good

Pros

Lead management, Inside sales traction is been eased.

Cons

Email Automation need to be improved. Having in-house software can be improved.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much Vijaya for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

cT

chanchal T.  
business development excutive  
Computer Software  
Used the software for: Less than 6 months

### "LSQ review"

April 13, 2023

5.0

over all leadsquared is very good in uses and it's user friendly

Pros

i like LSQ lead & task management and and lead tracking

Cons

nothing to dislike & about leadsquared

Review Source

DR

Deepa R.  
Quality Analyst  
Education Management  
Used the software for: Less than 6 months

### "Lead Square Review"

July 20, 2022

5.0

Pros

The price for this CRM is much lesser and rightly priced when compared to the market. Effective lead capturing, distribution and scoring for priority is available with graphical representation of lead funnel.

Cons

Email campaigns can be provided with more templates to choose from.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

AP

Ashna P.  
CFO  
Education Management  
Used the software for: 1-2 years

### "Good CRM Software!"

July 19, 2022

4.0

Pros

Reports and lead management Easy to use

Cons

Timely reminders Better automation features

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

MC

Mayurica C.  
Chief Marketing Officer  
Education Management  
Used the software for: Less than 6 months

### "Waste of money and time"

December 21, 2022

1.0

Pathetic and terrible. Wasted my money. They do not reimburse. Please be careful if they say so.

Pros

I was not provided what was discussed in the initial meetings. Hence, there was nothing to liked about.

Cons

Though they mentioned that a lot of samples are available to create the email for bulk marketing. There was nothing in the portal infact they were giving the excuses and trying to provide other stupid options.

Reason for choosing LeadSquared

We wanted to try the CRM portal and pitched us with all the benefits and positive points but honestly there is nothing positive about their product. They will make fake promises to you.

Review Source

RW

RAJESH W.  
  
  
Used the software for: 6-12 months

### "Worth the money paid."

September 28, 2018

5.0

Pros

Seen the company move and evolve as per the needs of the market. When AI was not integrated , things were missing , with feedback given , and well taken , AI is in and the Utility is now in place.

Cons

Company needs to be a bit more aggressive. The leads need to be pushed to a concerned and accountable person to be converted. This appears missing.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much Rajesh for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

rS

rishikesh S.  
Business Head  
Information Technology and Services  
Used the software for: Less than 6 months

### "Using it to improve sales conversion"

July 20, 2022

4.0

Lead management, sales process management.

Pros

Easy plug and play solution, real time visibility of sales

Cons

Slow UI, user friendliness can be improved.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

RS

Rohit S.  
Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Leadsquared has really helped our organization streamline the process of leads management."

August 22, 2017

4.0

Better Leads management and sales funnel tracking along with better lead nurturing process.

Pros

Customization of fields and reports. Favorite reports option. User access control are all features that make this easy to use.

Cons

Integration with other MIS softwares is a bit of a pain. Emailer campaign setup could be a little easier.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VS

Vaishnav S.  
Inside sales  
Construction  
Used the software for: Less than 6 months

### "Neutral"

July 20, 2022

1.0

Only call disposition is easy, remaining everything is very bad, need to improve your software performance

Pros

Except the color, Nothing is good, There is nothing to mention

Cons

Time consuming, very much time consuming

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Nikhil R.  
  
  
Used the software for: Less than 6 months

### "Built for purpose"

March 29, 2016

4.0

It just does the job for me. I have only used it in the context of small medium business and its the perfect marketing tool for them and easy on the pocket. In fact with a few feature additions they could eliminate the need for a CRM system.

Pros

Nice web tracking features. All essentials are available for lead acquisition and customer engagement. Good integration with Wordpress. Affordable.

Cons

There could be more templates for emails and landing pages. They could also add a feature on viewing reports and info at a Account level because in the context of B2B sales and marketing there are multiple conversation happening within the same account.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

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