# Page 6 | LeadSquared Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is LeadSquared the right Higher Education solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130199/LeadSquared/reviews

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LeadSquared

4.3 (167)

[View alternatives](https://www.capterra.com/p/130199/LeadSquared/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 2nd, 2026

# Page 6 - Reviews of LeadSquared

## Showing most helpful reviews

Showing 126-150 of 167 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MJ

Manjunath J.  
Inside sales  
Construction  
Used the software for: Less than 6 months

### "More disposition is required"

July 20, 2022

5.0

Neutral

Pros

Lead report Leads classification we need more in details

Cons

After meeting we need to dispos the lead with meeting done but in disposition we don't have that option.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

RS

Ritu S.  
Sales user  
Education Management  
Used the software for: Less than 6 months

### "feedback for lEADsquared team"

July 21, 2022

5.0

Pros

lead management is good in this software and team is really helpfull

Cons

lead capturing sometimes makes me frustating but anyhow we contact the team and the issue is resolved

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VK

Vishnu K.  
Educational counselor  
E-Learning  
Used the software for: 6-12 months

### "Why would you choose Leadsquared"

March 21, 2019

4.0

I am using lead squared in job and am ok with it not tooo bad. Can manage leads easily and full end tracking is available

Pros

Easy usage More functions to use your lead completely A to z lead detail storage columns

Cons

Server issues most of the time May loose the lead activities

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

SD

Somesh D.  
AM Operations  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Reliable CRM with efficient dynamics"

December 5, 2022

4.0

Pros

Lead Management,Filters for everything,Easy to store data,Easy to access,Best CRM for efficient and smooth business functionality

Cons

No cons to be honest, provides solution for every minute details required

Review Source

PS

Puneet S.  
Assistant General Manager  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Leadsquared CRM- A User friendly tool"

August 11, 2017

4.0

It will be good if we can have a complete automated tool starting from lead capturing to sending offer letters and finally keep a track of complete life cycle of student

Pros

Easy to navigate, user friendly interface, very good tool for marketing automation. Create list on various parameters is a very useful feature.

Cons

User specific roles and permissions can be further improved. Complete lifecycle of student starting from lead to student placement is missing.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

TW

Teresa W.  
Digital Marketing Manager  
Real Estate  
Used the software for: 6-12 months

### "LeadSquared Review from User"

July 22, 2022

4.0

Pros

User friendly interface and easy-to-read reports

Cons

Limit in the number of lead disposition stages

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Steve W.  
President  
Marketing and Advertising  
Used the software for: I used a free trial

### "The Fastest Way to Work with Leads Remotely"

March 29, 2016

5.0

Unlike competing apps, what we love about LeadSquared is the ability to immediately see all the most recent leads, filter out existing customers, and view where the leads are coming from. I love that we can edit every lead field including notes, but more importantly creating TASKS based on the user's input. For example, if a lead says they are interested in more information about a particular service we offer, we can create a task to follow up and delegate the follow-up to a team member in real-time.

Pros

Lightweight, intuitive, yet robust enough to be functional for managing leads remotely.

Cons

Needs a better high-level reporting dashboard for sales managers.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

NA

Nagarjuna A.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best in the Market for SMBs"

July 26, 2017

5.0

Pros

This is the best marketing CRM I've used so far. Easy to set up entire marketing automation funnels for different objectives. Creating beautiful Landing pages and forms is a piece of cake. External apps like Facebook Lead Ads & zopim can be integrated easily.

Cons

Need more new templates for Landing pages and access to edit them extensively. Reporting dashboards can be improved.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Sanjeev K.  
  
Accounting  
Used the software for: 1-2 years

### "null"

May 23, 2016

5.0

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Jitendra S.  
Chief Technologist  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

March 29, 2016

4.0

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Leandro J.  
Marketing Technologist  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

June 16, 2016

5.0

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

IA

Imran A.  
Sales Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Tool, User Friendly"

May 24, 2018

4.0

Email Campaign, Automation, Managing Leads, Reports to the point

Pros

We have been using LeadSquared for about 4 months now for all our Email Marketing and Lead Management requirements. LeadSquared has been exceptionally good. The customer support has been excellent / exceptional. LeadSquared support team has heard and responded to us extremely well, be it new feature request or other support requirements. All the very best to LeadSquared team for developing an excellent software. I would strongly recommend LeadSquared to anybody that is looking for a great lead management tool.

Cons

Complicated at times, Navigating. There's nothing much to write. Its a good software, if only it could more user friendly.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

YB

Yunik B.  
Businesses development associate  
E-Learning  
Used the software for: 6-12 months

### "Easy lead management "

June 19, 2019

5.0

Pros

Easy to access and manage leads on the go Can be used on any device Used for proper followup

Cons

Loading time for particular page on a slower system

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

AA

Anirudh A.  
CEO's Office  
Real Estate  
Used the software for: Less than 6 months

### "LSQ Review"

February 15, 2023

4.0

Pros

Easy to use. Endless possibilities of integrations.

Cons

Connectors and any addons are purposely designed to very expensive.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Review Source

PR

Philip R.  
Head of Marketing  
Computer & Network Security  
Used the software for: 6-12 months

### "Easily integrated sales and marketing"

September 7, 2017

5.0

Pros

That is is a marketing automation and sales platform combined. Which means both sales and marketing teams can co-ordinate better.

Cons

The reporting capabilities are a tad limited in their scope. It can get complex when we want to report on our channel pipeline at certain stages in the sales process.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

MG

Mahesh G.  
Sr. Manager  
Education Management  
Used the software for: 6-12 months

### "Its been professional and productive with Leadsquared team"

September 8, 2017

5.0

Lead Management, Engagement and Fulfillment

Pros

This is very easy to use and manage. Platform is customized to large extent based on business needs.

Cons

Reporting can be bit more customized depending upon Key parameters. Certain functionalities can be bit more user friendly but overall its good experience

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

BK

Brian K.  
Tech Manager  
Music  
Used the software for: Less than 6 months

### "Great alternative to Hubspot"

October 11, 2016

5.0

We are migrating to LeadSquared from Hubspot. Hubspot is great, but our small business wasn't getting a return on our large investment in that software. Leadsquared does many (not all) of the same things and is much less expensive. We are early in our experience with LeadSquared, but so far the customer service has been responsive and eager to help, with one exception: I have requested a link to info on Zapier integration multiple times and still have not received it. The reason for the great ratings when we're so new to the platform? The API documentation. It's excellent. For our small team, which has to keep customer info current in our CRM, billing/scheduling software, and program apps, integration is a gigantic time saver. Zapier aside, having the API so well documented is a lifesaver.

Pros

API

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

EL

Evelyn L.  
Business Operations Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "CRM system for busy mental health clinic!"

August 26, 2022

4.0

I have yet to start using the software since we're in the process of implementing it, but I'm looking forward to tracking leads soon!

Pros

The ability to customize processes is the reason why we picked leadsquare, but you also have to really know your processes.

Cons

It's not always easy to change or update processes since I have to go through support. However, the support team is amazing!

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

FF

Felix F.  
Team Lead  
Primary/Secondary Education  
Used the software for: 6-12 months

### "is a combined marketing automation and sales platform. "

May 9, 2018

2.0

Pros

It has an intuitive interface that allows many who are not familiar with CRM tools to use it immediately. This tool has constant updates and new features. It is Lightweight but robust enough to be functional for managing potential customers remotely.

Cons

He has difficulties working with a number of contacts. The integration with other administrative softwares is a bit complicated. The settings of the Email campaigns could be improved. Deficiencies in the assignment of user-specific roles and permissions, Limited amount of management reports, requires a better high-level reporting board for sales managers.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

AS

Akanksha S.  
Marketing Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "It has made our Lead Management very efficient."

July 22, 2022

5.0

Good.

Pros

Easy to use Reporting system is good Automation is quite easy and efficient

Cons

More Reports customisation should be allowed.

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much Akanksha for sharing your experience with us. We really appreciate you taking the time to share your rating with us. We look forward to your continued support. Best Regards, Team LeadSquared

SB

Sandeep B.  
Manager  
Education Management  
Used the software for: 6-12 months

### "Scorering and tracking is best "

July 20, 2022

5.0

Pros

Automation and lead secoring, manage list

Cons

Email design is difficult as compared to other software

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

Neil C.  
Business Development Manager  
Education Management  
Used the software for: 6-12 months

### "null"

December 1, 2015

4.0

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

KG

Kevin G.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A Hubspot Beater"

February 2, 2017

5.0

We were using Hubspot for a few years but the costs were just getting too high. We were very lucky to find LeaddSquared the other almost identical services at a fraction of the cost. Their customer service is fantastic and you really feel they want to help you grow your business. As an agency, you can enjoy some fantastic features and benefits. Would highly recommend this software.

Pros

a full system with mostly everything you need

Cons

the system looks a bit dated and could do with some usability improvements. Some features are missing at the time of this review but not going to mention them as I know they are in the pipeline

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

VR

Verified Reviewer  
Category Head  
E-Learning  
Used the software for: Less than 6 months

### "Good CRM tool for ecomm operations"

March 30, 2016

4.0

We have been using leadsquared for marketing automation as well as sales management. In past, we have used other CRM tools such as SugarCRM, Zoho, Bitrix, Hubspot etc. The CRM features are comparable to other tools in the market, however, the reporting features lack a bit (in terms of flexibility). As far as marketing automation is concerned, this is a very good option if you don't want to pay as much as Hubspot, but would still like to retain most of the marketing automation features therein.

Pros

Marketing automation (including auto responders, website widgets etc) and lead insights all at a good price. Customer Service is great and very responsive.

Cons

More options in landing pages+widgets would have helped. Flexible reporting capability would have helped more in sales analytics (Currently, most of the reports are pre-configured).

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

MM

Manish M.  
Assistant General Manager  
Education Management  
Used the software for: Less than 6 months

### "Lead square review"

January 17, 2022

3.0

Good

Pros

Lead entry and follow up was not automated, it was a difficult task

Cons

Absence of calling options through lead squared app. Difficult to handle in Android phone that time

Review Source

Response from LeadSquared

December 13, 2022

Thank you so much for sharing your experience with us. We really appreciate you taking the time to share your rating with us. Please do not hesitate to contact us at support@leadsquared.com. Best regards, Team LeadSquared.

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