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DesignNBuy offers an AI-powered web-to-print solution that transforms how print businesses operate. Automating pricing, personalization, ordering, print production, and delivery, it ensures efficiency and scalability. The intuitive platform supports diverse print products like packaging and wide format, delivering seamless customer experiences. With integrations for major eCommerce platforms and advanced tools like AI design and preflight checks, DesignNBuy enables businesses to succeed in this dynamic print industry
Provider
Design'N'Buy
Located In
United States
Foundation
2009
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Linux, On-Premise Windows
Mobile Apps
Android, iOS
Training
Videos, Webinars, In Person, Documentation, Live Online
Support
Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support
IT partner for a diverse array of businesses, including commercial printers, trade printers, print franchisees, packaging providers, garment decorators, and promotional product suppliers.
Content Source: DesignNBuy
Green rating bars show the winning product based on the average rating and number of reviews.
DesignNBuy Reviews
Pros
We are also very pleased with the excellent and fast customer service.
The solution had a solid design that we could build from. We could manage the whole process through one solution and had the ability to customize both the front and back end.
The best part is they are available during my business hours. I am impressed the way my Account is handled by [sensitive content hidden.
I am happy with the product. Their after sales support is improving drastically and have made me gain more confidence in the team.
Cons
Dislikes about All-in-One Web2Print is hard to think of.
We spoke with different vendors but everyone was missing something or other.
I have to give a shout out to the Customer Success/Support team especially [sensitive content hidden. He didn't allow my team to get frustrated or bogged down in the process.
Its drawbacks, which include sluggish performance, a dearth of templates, subpar customer service, and a lack of advanced editing features, can occasionally make use frustrating.
"Wonderful Product and Service"
Pros: The software is great - it offers literally everything we need to offer customized products to our clients that they can modify and proof on their own. Their customer support is out of the world amazing!!!
Cons: So far we have not encountered any issues. They have been extremely proactive in making sure we are on top of everything and that they solve problems before they become problems.
"My1of1 Review"
Overall: My1of1 truly believes the future of fashion is customization so having a great w2p partner is essential in our growth.
Pros: Most times when you work with business sell you a software they don't take time to feel like a partner and not just a customer. Design N buy team were patient and allow us to take time with our prod cut integration.
Cons: The only cons is some of the functionally we saw as essential had to be paid for as add on customization .Even with those frustrations their team always provided a solution and discounting to make sure both sides were happy. AJ
"Design N Buy delivers nothing but broken dreams"
Overall: 0/10 would not recommend. Wish we had been warned because we were so excited about finally finding a software that we thought could meet our unique needs. Forget unique- we were not even able to get our basic website needs met. Once they have your check, they are happy to just pass you around enough until you just give up. Don't worry though- they will follow up when it's time to renew your subscription!
Pros: We liked their concepts and demos. Were very excited to get started.
Cons: From the beginning, the communication was poor and you will never be able to contact anyone directly. Just a support ticket (that will get closed if you don't respond quick enough). Lot's of back and forth with little progress. Then one day they just present you with a website that has nothing to do with what you discussed or needed. And tell you to watch the videos to make it look how you want to look and figure it out on your own.
"Great Onboarding Experience"
Overall: Very professional, very caring, very understanding and very good at what they do.
Pros: The people involved with creating my website work hard to understand my level of competence with the software and features and make it easy for me to achieve my goals for the site.
Cons: The learning curve. But this is true for any of these products.
"DNB experience"
Overall: In short, it facilitates the entire process of receiving orders and forwarding them to work. The job is easy to track between different stages, so we treat it as one employee that combines a commercialist and a designer, and it costs like an average salary in our market.
Pros: Simple, intuitive, relatively economically acceptable compared to others we checked, and offers almost the same possibilities. The operatives are cordial, accommodating and open to any agreement.
Cons: I don't have any particular complaints, maybe I would emphasize that some automatic/default options are not adapted equally to every search engine, but I would again emphasize that this is a problem that our associates from DNB immediately solve at our request.
