# DesignNBuy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is DesignNBuy the right Web to Print solution for you? Explore 61 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130204/DesignNBuy/reviews --- DesignNBuy 4.4 (61) [View alternatives](https://www.capterra.com/p/130204/DesignNBuy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of DesignNBuy Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews AS Aleksey S Administrator and DeveloperPrinting, 2 - 10 employeesUsed the software for: 6-12 months. “Despite the flexibility and ease of the system, we studied each parameter in its settings to better understand how everything works. And this is a good experience that helps to perform the correct settings of any products.“ July 19, 2024 LK Lori K Graphic DesignerPrinting, 2 - 10 employeesUsed the software for: Less than 6 months. “Uploading products with a lot of different variables is very time consuming and getting it all to work was very confusing to begin with.“ December 4, 2023 SG Stephanie G OwnerGraphic Design, Self-employedUsed the software for: 1-2 years. “What I really want to highlight is the excellent and fast support we've received since \[sensitive content hidden\] started working with us. Whenever I have a problem, she's there and solves it within a reasonable timeframe.“ August 13, 2025 NM Nicholas M CEOPrinting, 2 - 10 employeesUsed the software for: Less than 6 months. “You will regret the hours of your life waisted in attempting to setup a broken product with support that is not available or accountable. Once they have your money at implementation realize the empty promises and the warning you didn't take that has now cost you thousands of dollars and hundreds of hours.“ November 22, 2022 RW Rhonda W OwnerArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “DesignNBuy has been in the industry for a long time and brings a depth of experience to the table that is so valuable to those new or experienced in this space.“ August 18, 2025 KH Kim H CEOPrinting, 2 - 10 employeesUsed the software for: 1-2 years. “Just a support ticket (that will get closed if you don't respond quick enough).“ April 26, 2024 SG Stephanie G OwnerGraphic Design, Self-employedUsed the software for: 1-2 years. “I also find the frontend very appealing and well-structured for the customer.“ August 13, 2025 rs rodger s MangerDesign, 501 - 1,000 employeesUsed the software for: 1-2 years. “The process was a bit lengthy.“ August 24, 2023 ## Showing most helpful reviews Showing 1-25 of 61 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alexis A. Owner & Founder Printing Used the software for: Less than 6 months ### "Wonderful Product and Service" August 3, 2023 5.0 Pros The software is great - it offers literally everything we need to offer customized products to our clients that they can modify and proof on their own. Their customer support is out of the world amazing!!! Cons So far we have not encountered any issues. They have been extremely proactive in making sure we are on top of everything and that they solve problems before they become problems. Alternatives considered [OnPrintShop](https://www.capterra.com/p/110250/OnPrintShop/)[Customer's Canvas](https://www.capterra.com/p/173237/Customer-s-Canvas/) Reason for choosing DesignNBuy I had reached out to several companies that offered this product with a shopify integration and Design'N'Buy was by far the most responsive and when we went through the functionality on the demo, I was sold! It had features I wasn't expecting to be able to offer. Review Source RN Regina N. Head of E-Commerce Tech - Design Lead Printing Used the software for: Less than 6 months ### "Smooth Onboarding and Responsive Support" June 25, 2025 5.0 Our overall experience so far has been positive. The implementation was efficient, and support has been readily available whenever we had questions. We look forward to seeing how the platform performs in daily operations. Pros So far, we have been impressed with the onboarding process. The setup went smoothly, and the initial communication was always diligent, helpful, and fast. Our account manager \[sensitive content hidden\] has been excellent – very committed, responsive, and supportive. Cons As we’ve only recently started working with DesignNBuy, we haven't encountered any major drawbacks yet. It’s too early to evaluate long-term challenges or limitations. Switched from [PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) No access anymore to the editor so it was not working anymore Review Source LL Lim L. Sales Executive Printing Used the software for: 1-2 years ### "Reliable Platform with Excellent Support" June 25, 2026 5.0 Overall, our experience with DesignNBuy has been positive. The platform meets our business needs, and the responsive support team gives us confidence whenever issues arise. Although there are areas that can be improved, their reliable service and efficient technical support have made our experience smooth and satisfactory. Pros There are still some features that could be improved, and certain functions are not always very user-friendly. It would also be helpful if more customization options and clearer documentation were available. Sometimes it takes time to understand how certain features work, but whenever we encounter issues, the support team is able to assist us efficientl Cons Some features could be more user-friendly, and there is still room for improvement in terms of customization and system performance. Better documentation would also make it easier for new users to learn the platform. Review Source NM Nicholas M. CEO Printing Used the software for: Less than 6 months ### "Scam Alert" November 22, 2022 1.0 This company is beyond a scam. Do not use their products and services. You will regret the hours of your life waisted in attempting to setup a broken product with support that is not available or accountable. Once they have your money at implementation realize the empty promises and the warning you didn't take that has now cost you thousands of dollars and hundreds of hours. This company is a failure from start to finish. Pros Nothing. Hours of life waisted trying to configure broken platform. Cons Everything. This platform was built to be broken. Alternatives considered [Design Huddle](https://www.capterra.com/p/238090/Design-Huddle/)[Web to Print Shop](https://www.capterra.com/p/158636/Web-to-Print-Shop/)[Propago](https://www.capterra.com/p/161551/Propago/)[InfoFlo Print](https://www.capterra.com/p/181219/InfoFlo-Pay/) Reason for choosing DesignNBuy They over promised on a sales pitch they couldn't deliver. Review Source Response from Design'N'Buy December 29, 2022 Apologies for the inconvenience. However we do not agree with the allegation. The technology we are providing is cutting edge and robust that has been appreciated by thousands of our clients for more than a decade and recently our product is awarded as best product 2022 in printunited 2022. Project was delivered on time and all issues were taken care by support team within SLA. There were couple of tickets related to additional requirement which were out of agreed scope and communicated to client. As our main motto is customer success, still we are ready to work with client to deliver what he envisioned before he came to DNB. What all we need is client cooperation and trust. Team DesignNBuy AM Ahmon M. Founder Apparel & Fashion Used the software for: 6-12 months ### "My1of1 Review" July 5, 2024 5.0 My1of1 truly believes the future of fashion is customization so having a great w2p partner is essential in our growth. Pros Most times when you work with business sell you a software they don't take time to feel like a partner and not just a customer. Design N buy team were patient and allow us to take time with our prod cut integration. Cons The only cons is some of the functionally we saw as essential had to be paid for as add on customization .Even with those frustrations their team always provided a solution and discounting to make sure both sides were happy. AJ Reason for choosing DesignNBuy Yes, we considered developing our own platform. Switched from [ImprintNext](https://www.capterra.com/p/211110/ImprintNext/) The design O product was better and there company has made many strides in approving their product. Review Source Robyn R. CEO/Owner Printing Used the software for: Less than 6 months ### "Great Onboarding Experience" August 9, 2023 5.0 Very professional, very caring, very understanding and very good at what they do. Pros The people involved with creating my website work hard to understand my level of competence with the software and features and make it easy for me to achieve my goals for the site. Cons The learning curve. But this is true for any of these products. Switched from [wp2print](https://www.capterra.com/p/173857/wp2print/) Needed a better interface for creating design templates. Review Source DG Devis G. WEB MANAGER Events Services Used the software for: 6-12 months ### "A Reliable and Professional Partner: Excellent Experience with Design’n Buy" December 5, 2025 5.0 We purchased the Design’n Buy configurator for our website www.coppe-targhe.com , and we can say that our expectations—already very high—were fully met. The product is excellent, intuitive, and perfectly aligned with our operational needs. Pros The Design’n Buy staff proved to be extremely competent, helpful, and highly professional. They supported us at every stage, responding with precision and promptness to all our requests, including the more specific ones related to adapting the configurator to our workflow and the software we use daily. We are truly satisfied with the collaboration: impeccable service and a team that puts the customer first. Highly recommended! Cons At the moment, I haven't noticed any negative aspects to report. Everything has worked as expected and I haven’t had any reason to complain, but I will continue to monitor the experience over time to evaluate every detail. Review Source RW Rhonda W. Owner Arts and Crafts Used the software for: 2+ years ### "Great Customer Support Team" August 18, 2025 4.0 Pros DesignNBuy has been in the industry for a long time and brings a depth of experience to the table that is so valuable to those new or experienced in this space. They were able to help with customizations to make our offering very distinct. Also, the Support team has been amazing in helping us to address questions and to adjust our site to help us reach our goals. Support has exceeded my expectations and I am very grateful for their assistance! Cons There is a steep learning curve, but I attribute that to how comprehensive their software solution is and the customization that we required. But the Support team is there to help along the way. Review Source SG Stephanie G. Owner Graphic Design Used the software for: 1-2 years ### "Great support" August 13, 2025 4.0 What I really want to highlight is the excellent and fast support we've received since \[sensitive content hidden\] started working with us. Whenever I have a problem, she's there and solves it within a reasonable timeframe. Thank you for that. Pros I think the price-performance ratio is great. We looked at many similar tools beforehand. I also find the frontend very appealing and well-structured for the customer. Cons Certain things in the backend could definitely be made more user-friendly and simpler. It is quite time-consuming to implement new designs/products. Review Source AM Aliki M. owner Printing Used the software for: Less than 6 months ### "Positive Support" September 19, 2023 5.0 Pros The design tool is very helpful and the customer support team are responsive Cons the pricing feature must be changed with more options for clients to save time on putting prices to their products fast. Alternatives considered [CS-Cart Store Builder](https://www.capterra.com/p/212372/CS-Cart-B2B-B2C/) Reason for choosing DesignNBuy multiple ready mock ups that will save time Review Source SV Shivaaye V. C.E.O Education Management Used the software for: 1-2 years ### "I am happy with the ROI" April 12, 2023 5.0 I am happy with the product. Their after sales support is improving drastically and have made me gain more confidence in the team. Pros We have three integrations with three separate applications. Initially it took time after go live its good Cons Language is a challenge sometime. In the last two months I have seen improvement hopefully that weill help us. Reason for choosing DesignNBuy I see the zeal to grow and their customer centric values won my interest. Review Source MV Maxim V. Owner Design Used the software for: 2+ years ### "Wonderful \[sensitive content hidden\]" September 12, 2023 5.0 good Pros Support and design tool. Good support tool Cons sometimes not working properly. Design tool Review Source EG Esteban G. Tech Support Manager Printing Used the software for: 1-2 years ### "AIO Web2Print easy to setup" August 25, 2023 3.0 the possibility of receiving orders from anywhere in the country Pros Mercadopago could be easily added to the payment module Cons it is not possible to select to print a range of pages of a multi-sheet document Review Source JF Jonas F. Technical Manager Printing Used the software for: 2+ years ### "Great W2P Solution" October 6, 2022 5.0 Pros Great product. Easy implementation! The product has served us well for the last 4 years. Looking forward to upgrade to the latest version for better customer experience. Cons The learning curve for the old version of magento (1) Review Source AW Anders W. Owner Printing Used the software for: Less than 6 months ### "Five Stars for an Outstanding Product" December 6, 2023 4.0 The Designer Tool is very useful, and they have also set up a good merchandise theme that works for my business Pros I have received a good and quick response from the Customer Success Team, and I am currently using an All-in-One Web-to-Print tool for T-shirts. The platform is very easy to navigate and helpful for managing the printing business. Cons Everything is going well so far. Last time, I stopped the services due to the lack of good support, but this Customer Success Team has helped me to set up the tool Review Source CR Cliff R. President Printing Used the software for: Less than 6 months ### "DNB is a great solution" February 25, 2023 5.0 Able to create like stores and customize the sites easily Pros The multi-store configuration is a great option that I needed in my projects. I also liked the quick customization of additional sites all within one dasherboard. Cons Once that the foundation is figured out it worked fine. I only wish a non developer can do more. Reason for choosing DesignNBuy I researched and saw that the software could do what I needed and wanted. Review Source BB Brooke B. Lead Sales Coordinator Printing Used the software for: Less than 6 months ### "Great Start!" August 29, 2023 4.0 So far, our experience has been satisfactory. We are receiving personalized training on how to use the program and how to integrate our products and services. Pros We are currently going through training on how to implement this with our current website platform. The programs seems pretty simple to use and will intrigrate easily with our current systems. Cons We have not yet run into any issues with the program. Review Source MT Milan T. Administrator Apparel & Fashion Used the software for: 1-2 years ### "Good choise" September 30, 2018 4.0 Pros If you want great disayn product for personalized product, this is good choise. Easy to deal for customers, easy cusomer support... Overall, good choise foe small buisnesses.... Cons Olways have ggod conection with support team but sometimes it take long time for ipgrade exzisted software by their team. Make sure that you have patience. Review Source CT Carlos T. Marketing Analyst Printing Used the software for: Less than 6 months ### "DNB is the best option" November 16, 2021 5.0 Pros It´s easy to change from Flash to Online Cons The process of creating products, templates, adding tools Review Source JC Jack C. CSR Marketing and Advertising Used the software for: Less than 6 months ### "Well Done" September 28, 2023 5.0 Pros Integration with our existing set up and services Cons Speed was a bit slow to start up and navigate Review Source NO Neil O. Digital marketer Used the software for: ### "Excellent web to print solution" April 17, 2013 4.0 I am happy that I have all in one product design software which is design and developed by designnbuy. All my customers are very happy using this tool. Pros The all in one product design software is the perfect solution for online printing and designing the T-shirt. Its user friendly. Cons I have not seen or found any disadvantage since I am using these software. Review Source YYW Yu Ye W. Owner Graphic Design Used the software for: Less than 6 months ### "\[sensitive content hidden\] - Customer Success Manager" June 23, 2025 5.0 excellent, very efficient, professional will recommend to other people. yes Pros \[sensitive content hidden\] - Customer Success Manager very comprehensive design. I like the message part, which is very important to my business Cons need embroidery part. If you can add embroidery compatible file, that will be great. Some customers already have embroidery file. Review Source AS Aleksey S. Administrator and Developer Printing Used the software for: 6-12 months ### "Ready-made solution from Design'N'Buy" July 19, 2024 5.0 Despite the flexibility and ease of the system, we studied each parameter in its settings to better understand how everything works. And this is a good experience that helps to perform the correct settings of any products. Pros Very flexible system for customizing products and goods. Many opportunities for the client to form an order, requests and calculations. Cons Probably the fact that we haven’t communicated with the team in real life yet, but only remotely via the Internet :) Review Source IC Innocent C. Regional Manager Retail Used the software for: 2+ years ### "My AIOD 3 works best with world class support" September 28, 2023 4.0 They care about my business and moreover about me. I had a bad setback and this new team took care of my concerns and always made sure that I could easily reach out to them when needed. Pros We signed up for the AIOD a few years back. Initially, I would say it was tough to understand these people. Some time I was banging my head where I had moved. Gradually, I experienced improvements in this company. Language was a very big challenge in the initial days. It's been more than 3 years since we have been using this software. Though we are at license. Doing our business in Africa. For the last year, I saw a lot of improvements in the team. I don't know what happened but I am happier than before with the team. On-time resolution, no delay follows up. The customer team is at par and they don't leave you. The new team makes sure your work is completed and takes feedback after the ticket is closed. Their new initiatives are customer-centric. I referred two of my business mates and guess what they got the work completed in 2 weeks only. I am jealous. The customer team does not even listen to you, they understand, talk, and find a solution. Now, I see a long way for this team. Miles to go. Really Happy with the Designnbuy team. Kudos to all of you especially the Customer team. They really care for you. World-class customer-centric team. You can be lazy but they won't stop connecting with you until you start acting. Surely, that's what Indians are known for. Their Customer team tagline of Vasudhaiva Kutumbakam killed it. Good job. Cons Unavailability of resources that could deliver white glove experience, I am now they have. Switched from [OnPrintShop](https://www.capterra.com/p/110250/OnPrintShop/) pricing Review Source PM Pradeep M. Director Computer Software Used the software for: 2+ years ### "3+ years with Design Team, happy and satisfied" September 29, 2023 5.0 It's been more than a decade in the software industry. We have seen many ups and downs with different companies. We are using AIOD and Design0 both. Starting from sales to support all are very good in the team. I was assisted by some gentleman not aware of the name. He was really good with the product knowledge. We were looking for something which can meet our Order Management, Designing and Graphic designing need. We have 7+ stores which we maintain and connect with. Every day we are getting 80+ orders from each store and sometimes print work management becomes a pain in the neck. We were looking for someone who could help us with the initial setup, and migrate our create replica of the present website. We spoke with different vendors but everyone was missing something or other. We heard about Designb team from one of our common friends. We connected and started the conversation. Right from sales, people showed care and understood our request. Properly shared the recommendations and we started. In a span of two months, our website was ready. The default products were added and we could design rest. We also got a Graphic designer who helped us create new designs for us. really loved the way we are working together. Good job entire team designb Pros It's been more than a decade in the software industry. We have seen many ups and downs with different companies. We are using AIOD and Design0 both. Starting from sales to support all are very good in the team. I was assisted by some gentleman not aware of the name. He was really good with the product knowledge. We were looking for something which can meet our Order Management, Designing and Graphic designing need. We have 7+ stores which we maintain and connect with. Every day we are getting 80+ orders from each store and sometimes print work management becomes a pain in the neck. We were looking for someone who could help us with the initial setup, and migrate our create replica of the present website. We spoke with different vendors but everyone was missing something or other. We heard about Designb team from one of our common friends. We connected and started the conversation. Right from sales, people showed care and understood our request. Properly shared the recommendations and we started. In a span of two months, our website was ready. The default products were added and we could design rest. We also got a Graphic designer who helped us create new designs for us. really loved the way we are working together. Good job entire team designb Cons Earlier language was a barrier now they have the best team in support. Review Source Similar Products Featured ## Related categories [Web to Print](https://www.capterra.com/web-to-print-software/)[Product Configurator](https://www.capterra.com/product-configurator-software/)