DoubleDutch

DoubleDutch

4 / 5 6 reviews

Who Uses This Software?

Event Organizers, Event Marketers, CMOs, Directors of Marketing, SMMP, Association Executive, Event Specialists, Event Coordinators


Average Ratings

6 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • DoubleDutch
  • doubledutch.me/
  • Founded 2011
  • United States

About DoubleDutch

DoubleDutch is an award-winning provider of mobile event applications and registration, with a unique focus on capturing and surfacing data from live events. The first to bring a data-driven technology approach to the event industry, DoubleDutch believes in the power of digitizing live engagement to supercharge business outcomes. The DoubleDutch Live Engagement Platform powers events, conferences, and trade shows for more than 1,700 customers including Forbes, Humana, LinkedIn.


DoubleDutch Features

  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties

DoubleDutch Reviews Recently Reviewed!


I've used this helpful software for events going on in our campus ministry.

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that participants with the app are able to add posts freely to the feed for all to view. This encourages community-building. The polls allow the participants to express their opinions about specific questions pertaining to the event.

Cons: Since people are able to post freely, this does come with a cost since inappropriate material can be published without the administrator's initial approval.

Capterra-loader

Expensive, but worth it

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: We used this software to build a custom app to hold about 1500+ users on it. The customer service with DoubleDutch is unmatched! They are very responsive when it comes to issues, problem solving, etc.

Cons: The only con, really, is the price. The software is pretty expensive, but you get what you pay for. We really enjoy their service and will stick with them.

DoubleDutch was very easy to use and an overall enjoyable experience.

Sep 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I liked how easy it was to use. I had to take over after a colleague left and uploading content was a breeze.

Cons: It's a bit clunky. I feel like the interface could use some upgrading, as far as transitions and the overall look. I'd like to be able to customize it a little more.

We use DoubleDutch for our event mobile app for a 1500 person user conference for 3 years.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Both the app itself and the CMS are extremely easy to use and navigate. Not coming from a tech background I was still easily able to create and publish the app.

The app when downloaded is visually appealing, easy to read and we had a 90% adoption rate.

Cons: The dashboard, post event metrics are not the best and they no longer offer a PDF dashboard.

Push notifications are hard to schedule and its not easy to review how many you have created and the times they are scheduled to go out

No in app messaging

The game is not easy to navigate

Great event app but beware on the year-round option

Dec 02, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Good UI and covers the basics for events

Cons: 1. CMS can only be updated via the web and not mobile, even though it's for mobile apps.
2. CMS crawls slowly outside of the U.S. due to the speed of the connection.
3. The interface has pre-built configurations that aren't customizable enough to handle a larger variety of use cases than they have already identified.

Overall: Once you set it up as an admin, you are typically home free to promote, drive engagement, etc. This tool is an acquired taste. It works better for some audiences than others. Generally, nice and decent customer service folks. Some are exceptional, whereas others need more training.

The only social-enabled event app

Jan 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Can be used at multiple events of various sizes, and operates around a very unique social framework. Instead of static list views, there is the ability to "check-in" and "post updates" around the event content - sessions, speakers, etc. Very neat platform, and premium product.