# Page 6 | AIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is AIM the right Golf Course solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130285/AIMsi/reviews

---

AIM

4.1 (198)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 6 - Reviews of AIM

## Showing most helpful reviews

Showing 126-150 of 198 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AW

Anna W.  
  
Retail  
Used the software for:

### "Use of AIMsi software for retail music store with rental "

September 5, 2014

3.5

Pros

We like the long-term rental process this software provides. The software accurately tracks the rental, bills the customers, and ends the rental payments when the term is completed.

Cons

There are portions of the Purchase Order process that are not flexible enough for our use. We need to have the cost amount with three decimals places for accurate cost reporting. We also find the purchase order receiving process to be clumsy to work with.

Review Source

KK

Ken K.  
president  
Retail  
Used the software for: Less than 6 months

### "Great company and software"

January 19, 2017

5.0

Ease of Use is 5 stars AFTER the learning curve. I not only recommend I HAVE often recommended.

Pros

You actually listen to customer needs and respond to service requests.

Cons

The email client could be better. If a client has 10 invoices, they need to be sent one at a time.

Review Source

WW

William W.  
  
Retail  
Used the software for:

### "POS made simple with AIMsi"

September 5, 2014

5.0

Pros

One of the best POS programs I have ever used. The inventory modules are the best for inventory control. AIMsi makes my bookkeeping a breeze, and the tech support is the greatest. There's no long wait time, and the staff is very professional and helpful. I love this and advise anybody in all retail fields to purchase this program and tech support.

Cons

Great product. I don't have one bad thing to say about AIMsi's programs.

Review Source

RD

Ryke D.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Long Term Customer"

January 19, 2017

4.0

I have been using AIM software for my business for many years. As it is designed specifically for my style of business it fits very well. I will continue to use AIMsi.

Pros

The fact that it fits my business so well.

Cons

Occasionally cumbersome, but no software is perfect.

Review Source

MH

Mark H.  
President  
Retail  
Used the software for: Less than 6 months

### "AimSi"

January 20, 2017

5.0

I've been using this software since it was in DOS! The improvements over the years have helped our business run more efficiently and given us the ability to provide better service for our customers.

Pros

That it is fully integrated and easy to use.

Cons

That I have to pay for it.

Review Source

CS

Connie S.  
  
Retail  
Used the software for:

### "We have been working with AIMsi since 2007"

September 4, 2014

4.5

Pros

Their POS is very customer-friendly. Their support team has always been available.

Cons

The ease of use between the POS and Active-e is not the best. It's cumbersome to use. The rental website and regular website should offer the customer end user the same experience. Accounting (clearing accts) could be better. Reporting could be better. Tables don't always communicate, so it's difficult to write useful reports.

Review Source

DF

David F.  
  
Retail  
Used the software for:

### "Lakewinds Golf Course"

September 4, 2014

5.0

Pros

The software is easy for new employees to learn. The customer database and daily and monthly reports are perfect for our business.

Cons

Updates scare me, so I don't do them all. I haven't had any other problems.

Review Source

NB

Nathan B.  
Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "It works for 80% of what we do."

March 5, 2015

4.0

Pros

Very intuitive and easy to set up. Their tech staff is very friendly and super helpful getting you all set up and going.

Cons

With some of our products, the cost is less than a penny, so inputting and tracking that was interesting to figure out.

Review Source

JM

Julie M.  
  
Retail  
Used the software for:

### "This product has been a breeze."

September 5, 2014

5.0

Pros

Even for those in my store who are electronically-challenged, this product is easy to understand and learn how to process. I have not had anyone in my store who felt it was too difficult to learn the procedure or shortcuts.

Cons

I would like if the time cards could be cut/pasted for new days or weeks so that I could easily adjust those who need corrections but work similar hours every day.

Review Source

EV

Edison V.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Good program"

December 13, 2016

4.0

I use the POS software for my Gunshop. Is not hard. And from the manager perspective, it has good reports. The only recommendation I can give is more training for all reports. And teach how we can create our own reports. But it is a very good product.

Review Source

AD

Adam D.  
  
Retail  
Used the software for:

### "The Music Center Lenoir NC Manager"

October 18, 2014

4.5

Pros

AIMsi allows The Music Center to quickly locate inventory between our six stores.

Cons

The only issue I have had is when we made the transition from AIMsi 9 to the current version. We had a couple of workdays when the POS closed down on us. Currently, a feature that would be very helpful is the email receipt. This is has not worked properly since this feature was opened up.

Review Source

MJ

Marjorie J.  
  
Retail  
Used the software for:

### "Today's feelings of AIMsi"

September 12, 2014

4.5

Pros

The support staff is extremely helpful. I like the fact that using the viewfinder allows the computer to be accessed by support. This allowed me to take notes as a staff member explained what he/she was doing.

Cons

The setup was more time-consuming then we thought. We were misled to believe it was a plug and play program. We didn't allow enough setup time before going live.

Review Source

DH

Dean H.  
CFO  
  
Used the software for:

### "Effective, comprehensive, interface not always intuitive"

June 3, 2016

5.0

Rock solid system we use to manage 125,000 SKUs (many serialized) across four locations. Highly reliable. More confident in a server-based system than in a cloud-based system. Highly competent tech support team. Willing to consider & implement improvement suggestions. Tech support team patient with all levels of users. System is fast; reporting capabilities are very good; all inventory management and accounting functions are robust. We never worry about the system's integrity.

Review Source

JR

Johnathon R.  
  
Retail  
Used the software for: Less than 6 months

### "Recommended Product"

January 19, 2017

5.0

I purchased this software and have used it 3 years now. It is a lot of setup at first and takes some time to navigate but overall its really helped in my business and I don't even use a fraction of the features.

Cons

Extensive Setup

Review Source

LS

Lee S.  
  
Retail  
Used the software for:

### "AIMsi review"

October 28, 2014

4.5

Pros

I like the access I have for both customer and inventory history and how it merges them. I get a response of "We can do that" and they do.

Cons

When searching for a customer and I type the account number in and the program is asking me for last name. When I change it to search by account number, the number is gone when I make the change and I have to reenter the number.

Review Source

KP

Ken P.  
  
Sporting Goods  
Used the software for:

### "Tri-Tech AIMsi POS"

September 5, 2014

3.5

Pros

We are heavy users of AIMSI's consignment capabilities, something few competing systems offer.

Cons

There's inconsistency between screens (e.g., the save button is not always in same spot). The vendor is sometimes reluctant to fix product functionality issues. There's no support for Macs or tablets. It's unreliable on wireless networks. The interface design is dated.

Review Source

JC

Jordan C.  
  
Retail  
Used the software for:

### "Frustrating. This software, while functional, is not intuitive."

September 10, 2014

2.5

Pros

The technical support is very helpful, and you're going to need it.

Cons

I dislike how difficult it is to make changes, especially to SKUs and sales. Furthermore, having to open a new window whenever I want to accomplish a new task is very antiquated; similar modules should be grouped into a single window or tab instead of scrolling through multiple drop-down menus.

Review Source

NI

Nick I.  
Associate Director of Computer Information System  
  
Used the software for:

### "NICC / AIMsi"

February 24, 2015

5.0

Great application, great system; I love it. Pros: open fast, many shortcuts, easy to use, outstanding Technology Support Staff. Cons: not enough training built into the application package price; which is actually a great deal compared with many other POS applications on the market. One hour is not enough for the future POS system users to understand the POS environment especially the individuals that never handled computing devices in the past.

Review Source

ZH

Zach H.  
  
Retail  
Used the software for:

### "From a 10-year AIMsi user"

September 10, 2014

4.0

Pros

It's feature-loaded: proper inventory management, lesson scheduling features, rental programs, and much more. This software is much more than just POS software.

Cons

We experience frequent software shutdowns, though not daily. It is a nuisance when thing will freeze up for no reason or a error will pop up, and you will be forced to restart your software.

Review Source

BJ

Brad J.  
  
Retail  
Used the software for:

### "It is our POS, inventory, and online presence software."

September 4, 2014

4.0

Pros

The front-end POS part of the software is quick and user-friendly. The same can be said for inventory entry and maintenance. Tech support has always been very good and surprisingly fast.

Cons

Reports are limited and occasionally difficult to create as desired. The website integration, while easy-to-use, is very limited in its visual layout options.

Review Source

DK

Debra K.  
  
Retail  
Used the software for:

### "Tri-Technical Systems and AIMsi are the Best!"

September 4, 2014

5.0

Pros

AIMsi does everything we need it to do for our music store, and Tri-Technical Systems is always open to ideas and special needs that arise. The people are friendly and knowledgeable, and if they don't know the answer (which is rare), they find out in short order.

Cons

That items entered into a purchase order get alphabetized automatically.

Review Source

DT

D T.  
Controller  
  
Used the software for:

### "Not worth the headache"

November 22, 2014

1.0

AIMsi is the Betamax of point of sale systems. Outdated, unreliable, very little import cross functionality with Microsoft Office products, and very little backdoor management capabilities. Not to mention deplorable customer service. For any company who carries large numbers of inventory SKUs -- I would not recommend this product.

Review Source

Response from Tri-Technical Systems

February 23, 2015

We apologize for not seeing this post sooner. Please give us a call so we can discuss the matter.

MB

Martin B.  
President  
Wholesale  
Used the software for: Less than 6 months

### "AISmi v.8"

January 19, 2017

5.0

Even though I have not received training with this product, it is easy enough for me to use for my business. If I call customer support I get help immediately.

Pros

Easy to use.

Review Source

DK

Daniel K.  
  
Retail  
Used the software for:

### "King's Music review of AIMsi"

September 4, 2014

3.5

Pros

There are really no other products for retail music stores.

Cons

There are lots of little things that annoy me about the program (lots of little glitches and things). There seems to be a lot of little things that can crash the program. I also wish that you could load templates in to the program and not rely on Word to load them.

Review Source

FA

Frances A.  
  
Furniture  
Used the software for:

### "Great Product"

October 9, 2014

5.0

Pros

When I first started looking for software, the sales people for AIMsi were very attentive and answered all the questions I had. The product is user-friendly for those that do not have much software knowledge.

Cons

I have not come across anything that I didn't like yet. I am still exploring it, but I haven't found anything wrong.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.