# Page 7 | AIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is AIM the right Golf Course solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/130285/AIMsi/reviews

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AIM

4.1 (198)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of AIM

## Showing most helpful reviews

Showing 151-175 of 198 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

J(L

Jean (Dale) L.  
  
Retail  
Used the software for:

### "AIMsi's First Gun Shop Program"

September 4, 2014

5.0

Pros

The product has worked wonders for our business. From the installation to upgrades, AIMsi has provided us with expert technical assistance, as well as personal help and advice from their staff.

Cons

AIMsi has performed at or above our expectations. From the get-go, we have felt confident that AIMsi would be there for us.

Review Source

RC

Rick C.  
Owner  
  
Used the software for:

### "I have the software"

November 27, 2015

1.0

Terrible company. Very complicated software. Hidden fees around every corner. Poor customer service. It's a dinosaur.

Review Source

Response from Tri-Technical Systems

November 30, 2015

Thank you for your feedback. We have thousands of very satisfied retailers across multiple vertical markets that use AIMsi to run all aspects of their business. We would appreciate and look forward to the opportunity to discuss solutions for rectifying any complications you are experiencing.

SM

Shirley M.  
Bookkeeper  
Retail  
Used the software for: Less than 6 months

### "AIMsi review"

January 19, 2017

5.0

The software is very comprehensive. The initial learning curve is high but once you get used to using the software, one process is very similar to the next.

Review Source

RA

Rusty A.  
  
Retail  
Used the software for: Less than 6 months

### "Quarter Note Music Review"

January 19, 2017

5.0

The sales staff and the technical support staff have always been very helpful in helping us resolve any problems quickly.

Pros

Ease of use.

Review Source

MF

Mark F.  
  
Retail  
Used the software for:

### "Great Package"

September 4, 2014

4.5

Pros

I like the way that the system integrates multiple facets of the business into one tool. The company is very responsive to any questions and suggestions for updates.

Cons

It needs an update to integrate with 6 bit. It also needs to be able to sync images with variants in the matrix on the website.

Review Source

DH

Derek H.  
  
Retail  
Used the software for:

### "This system has a lot of options and bells and whistles"

August 21, 2014

2.5

Pros

I like how may items it can do and the versatility. This is a huge step up from what we had, which was pretty old school.

Cons

This software is not for a store with over 2000 SKUs. It takes forever to upload and costs extra to have them custom design a software program to accept Excel file data.

Review Source

JB

John B.  
  
Retail  
Used the software for:

### "AIMsi user review from Pittsburgh Guitars"

September 9, 2014

4.5

Pros

It does everything that I need it to do. It can run a report for anything that you ask it for! Tech support can answer every question that you throw at them.

Cons

This product can do so much that it can be hard to find a basic function because the drop down menus are so large.

Review Source

PL

Phoua L.  
  
Supermarkets  
Used the software for:

### "AIMsi within the Asian Markets."

September 4, 2014

5.0

Pros

I really enjoy working with Tri-Tech's friendly and skilled technical and sales staff over the phone every time I call in for questions and concerns regarding the AIMsi software and its related hardware.

Cons

There's nothing that I would think of at this particular time.

Review Source

NS

Noah S.  
  
Retail  
Used the software for:

### "The first system we have brought in that saves time!"

September 4, 2014

4.5

Pros

This handles all aspects of our shop inventory, repairs, rentals, timeclock, and billing, and it generates useful reports.

Cons

There is a learning curve. While this program does many things well, it can take a while to train new employees in all aspects of the system.

Review Source

RJ

Rich J.  
  
Retail  
Used the software for:

### "AIMsi has greatly improved our abilty to run our business effectively."

September 4, 2014

3.5

Pros

AIMsi has allowed us greater access to real-time inventory numbers than we ever had before. Inventory and sales reports allow us to make much better decisions on purchases and forecasting for future needs.

Cons

One major problem is there is not really a user guide.

Review Source

RC

Regina C.  
  
Retail  
Used the software for:

### "Easy menu driven POS operation"

October 24, 2014

5.0

Pros

It's easy to follow drop-down menus, and the vendor is always able to answer questions I may have.

Cons

Sometimes we have inventory numbers that don't match up. We haven't figured out the problem yet. It doesn't always occur and not a pattern we can close in on.

Review Source

NB

Nicole B.  
  
Retail  
Used the software for:

### "Great and user-friendly"

November 4, 2014

5.0

Pros

The software was extremely user-friendly. It was a smooth transition and I'm glad we made the switch to AIMsi. We have had awesome support from them.

Cons

I have had no problems so far and if I did, I know that their techs will be there to offer support.

Review Source

MS

Maury S.  
Owner  
Retail  
Used the software for: Less than 6 months

### "TCRC"

January 30, 2017

5.0

GREAT. Enjoy working with your staff, everyone is very helpful

Pros

Service

Review Source

JW

Jeffrey W.  
  
Retail  
Used the software for:

### "Utile and comprensive."

October 29, 2014

4.0

Pros

It offers many modules that are designed to address the various needs of our business.

Cons

I am disappointed that the reports section is not more customizable. I have also noticed what I believe to be some quirks in the way inventory is maintained.

Review Source

MS

Mark S.  
  
Retail  
Used the software for:

### "Complete functionality for the Music Retail dealer!"

November 2, 2014

4.0

Pros

When problems arise, help is quick to resolve them. The Proposal module makes my clients interested in following through to purchase.

Cons

Some updates are not tried and true, and we still encounter bugs, which can affect access to customer info.

Review Source

BT

Bruce T.  
  
Retail  
Used the software for:

### "AIMsi Review"

September 4, 2014

3.0

Pros

It is an all-inclusive solution for our business.

Cons

The lesson module needs improvement, and I would like to be able to customize the screens for our specific needs, such as adding or removing fields as needed. Upgrades are very expensive!

Review Source

TC

Torin C.  
  
Retail  
Used the software for:

### "Organization to the rescue"

October 31, 2014

4.5

Pros

This product is always tech supported, has not crashed or caused issue and helps all select locations (stores) stay organized with product.

Cons

I dislike the menu set up and it takes some time to learn how to use the program successfully.

Review Source

TM

Thomas M.  
  
Retail  
Used the software for:

### "Consistent performance"

October 18, 2014

4.0

Pros

From a POS perspective, AIMsi gives me consistent performance with little or no problems.

Cons

The reporting capabilities could be tweaked. It would be advantageous to set inventory levels and be prompted when it is time to reorder.

Review Source

DL

Dave L.  
  
Retail  
Used the software for:

### "AIMsi Music Retailer Software Review"

September 4, 2014

4.0

Pros

The software is geared specifically toward music stores. We're always able to reach support quickly, and they are always helpful.

Cons

Custom reporting isn't easy to do, and the database documentation for the end user could be better.

Review Source

TS

Tim S.  
  
Retail  
Used the software for: 2+ years

### "This software does everything"

September 5, 2018

5.0

Pros

It handles almost everything under one roof. This is nice because we don't have to purchase multiple POS systems and record keeping software.

Cons

It can be a lot of steps to complete a task. Version 12 is supposed to be much easier though so I'm looking forward to it.

Review Source

NF

Nate F.  
  
Retail  
Used the software for:

### "Gets the job done, but with many bugs along the way "

October 17, 2014

4.0

Pros

It's a very flexible program, which could be utilized for a large number of applications

Cons

The software doesn't handle errors well, often crashing and causing the user to lose everything they were currently working on.

Review Source

RB

Rachelle B.  
  
Retail  
Used the software for:

### "Great software!"

July 11, 2014

5.0

Pros

This software is completely able to be personalized, which is great for our business because whenever we need something added to the program, they're able to add it for us.

Cons

I haven't found anything I don't like yet.

Review Source

BA

Beth A.  
  
Sporting Goods  
Used the software for:

### "Most Superior POS & Inventory Control System on the Market"

September 13, 2014

5.0

Pros

This system is 100% complete. It does everything in one package: reports, accounting, POS, and inventory control.

Cons

It's not Mac-based. I would much prefer the platform to be Mac, but I can't get everything.

Review Source

PS

Phyllis S.  
  
Arts and Crafts  
Used the software for:

### "Johnson's Sewing Centre"

September 4, 2014

4.0

Pros

I like the affordability and ease of use.

Cons

There's no integrated Canadian payroll with this program, so I have to use a second program and then manually post the entries over, which is very time-consuming.

Review Source

DL

Donald L.  
  
Retail  
Used the software for:

### "AIMsi Review"

October 28, 2014

3.5

Pros

It's a good product, but I have found some bugs.

Cons

The software crashes every time there is a small error. Sometimes, this occurs in a way that sells inventory, but doesn't enter the sale into the ledger.

Review Source

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