--- title: "MDToolbox-Rx Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is MDToolbox-Rx the right e-Prescribing solution for you? Explore 143 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/130289/MDToolbox-e-Prescribing/reviews/" page_type: "reviews" language: "en" --- MDToolbox-Rx 4.7 (143) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of MDToolbox-Rx Ease of use 4.6 Customer Service 4.8 ## Pros and Cons in Reviews BN Bart N SurgeonHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 1-2 years. “Application and registration was streamlined by competent staff, annual discounted pricing is SUPER competitive, and the service itself is very efficient and logical“ January 6, 2025 MC Marilyn E C PresidentMental Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “It also is disheartening when you click the VIP button, but then you actually have to go through and check the authenticator again and put those numbers in the appropriate spot instead of the alternative quicker way.“ April 15, 2025 CN CAISIE N ProviderMedical Practice, 2 - 10 employeesUsed the software for: More than 2 years. “What I like most about MDToolbox Rx is the simplicity of the software, good quality, and is user friendly.“ April 15, 2025 AA Amy A Office ManagerMental Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “Lots of trouble with pharmacies claiming they do not receive scripts, connection issues, takes forever sometimes to transition from patient to patient“ January 22, 2025 jg jennifer g FNPMedical Practice, 2 - 10 employeesUsed the software for: 1-2 years. “Our practice prescribes MAT (medicated assisted treatment).Prescribing straight to pharmacies without problems with either sending/receiving has been invaluable.“ November 22, 2023 BA Belen A Nurse PractitionerResearch, 51 - 200 employeesUsed the software for: 1-2 years. “I didn't like the fact that medication names are written in small letters instead of first initial in caps.“ April 15, 2025 DJ Deanette J PrescriberMental Health Care, Self-employedUsed the software for: More than 2 years. “I hope this can be fixed because it is a great E-prescribe.“ April 15, 2025 EL Ellen L Nurse practiotnerHospital & Health Care, Self-employedUsed the software for: Less than 6 months. “The time it takes time to input information because I don't have an electronic health record. But that is my problem and not the products fault.“ November 25, 2023 ## Showing most helpful reviews Showing 1-25 of 143 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kit Yue W. Psychiatrist Mental Health Care Used the software for: 1-2 years ### "Wonderful product" December 5, 2019 5.0 Running my private practice is so much easier now! I have referred several colleagues to this product. Pros ease of use ability to use on my cell phone and iPad ability to prescribe controlled substances Cons nothing! it is great, I have no complaints Review Source Response from MDToolbox December 26, 2019 Thank you for your review and thank you for referring your colleagues to MDToolbox! We are happy to have made it easier to run your practice and electronically prescribe controlled substances. If you have any questions that come up, feel free to call (206-331-4420) or email (support@mdtoolbox.com) and our support team would love to help. Have a great day! JA Jeannine A. Physician Hospital & Health Care Used the software for: 2+ years ### "MD Toolbox Review" November 26, 2023 5.0 Overall very positive. Reliable system, that is secure & easy to use. Pros The MD Toolbox system is easy to use, functions reliably & the technical support is excellent. Cons It is somewhat confusing initially when learning how to set up the system. Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) I was using MD Toolbox at other practice sites & found it easier to use. Review Source AA Amy A. Office Manager Mental Health Care Used the software for: 2+ years ### "Review MDToolbox" January 22, 2025 2.0 Pros Prescriptions are easily available to see and send Cons Lots of trouble with pharmacies claiming they do not receive scripts, connection issues, takes forever sometimes to transition from patient to patient Review Source Response from MDToolbox February 19, 2025 Thank you for your review-We are glad to hear your Pros (easily can write and send your prescriptions!) If you can please reach out to our support team on your other concerns? If you are having connection issues we can help diagnose if maybe you are having internet issues or something else? MDToolbox has not had any downtime in a long time so we would be happy to help you with any issues! SS Stacy S. FNP Medical Practice Used the software for: 2+ years ### "Great Product for Solo Practitioner" November 22, 2023 5.0 My experience with MD Toolbox-Rx has been very positive Pros Easy to use and navigate. Several great features and saves me a lot of time. Cons Typing in the date of birth is frustrating. If I miss one number I have to delete and start over, same with phone number. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing MDToolbox-Rx I like the ease of use and it had exactly what I wanted Switched from [Epic](https://www.capterra.com/p/122278/EpicCare-EMR/) My practice site changed and I had to purchase for myself Review Source VC Valori C. Nurse Practitioner Health, Wellness and Fitness Used the software for: 2+ years ### "DNP, FNP-BC" November 22, 2023 5.0 LOVE IT!!!! This product is fantastic-especially for users that are not computer savvy. Pros Everything...the ease of set-up and use. Cons I would like to be able to use MDToolbox for labs and radiology procedures. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing MDToolbox-Rx Simply an excellent product and affordable for very small practices like mine. Review Source SB Scott B. Owner Hospital & Health Care Used the software for: 2+ years ### "MD Toolbox helpful" November 22, 2023 5.0 Pros Very user friendly. Customer service is located in US and answer promptly Cons sometimes defaults to the last pharmacy used when I don't want that Switched from [Veradigm EHR](https://www.capterra.com/p/276111/Veradigm-EHR/) too many errors and times when website was down Review Source NR Noreene R. Office Manager Medical Practice Used the software for: 2+ years ### "MDToolbox is wonderful!" November 22, 2023 5.0 My secretary and I use it every day and we are extremely pleased with the features and the time it takes to enter and send a prescription. Pros The ease of operation in using it helps us manage the daily workflow in our busy office. Cons We have a lot of trouble with diabetic supplies. Reason for choosing MDToolbox-Rx I read some reviews and decided to give it a chance. Switched from [Prime Suite](https://www.capterra.com/p/222077/Greenway-Health-Prime-Suite/) We opted out of the EHR program and, therefore could not continue to use the mediscripts. Review Source JH Justin H. AVP of Product Development Health, Wellness and Fitness Used the software for: 2+ years ### "Great Out of the box solution" February 8, 2024 4.0 Pros Easy to setup, easy to maintain and train providers and does the job it is setup to do. Cons Flexibility in integrations and customizations Alternatives considered [RXNT](https://www.capterra.com/p/110018/rxnt/) Switched from [RXNT](https://www.capterra.com/p/110018/rxnt/) overall price, feature sets and support/assistance Review Source CM Cece M. Administrator Health, Wellness and Fitness Used the software for: 1-2 years ### "MD Toolbox has great value for the money and is easy to use and set up. " March 12, 2024 5.0 This is a great product! I highly recommend it! Pros Ease of use and reliability. It is our preferred software for prescriptions. Cons Nothing. It is a great product. We are very happy with it! Alternatives considered [RXNT](https://www.capterra.com/p/110018/rxnt/) Reason for choosing MDToolbox-Rx Ease of use, customer service is great. Switched from [RXNT](https://www.capterra.com/p/110018/rxnt/) It was difficult to use and the customer service was awful. Review Source JB Joshua B. Doctor Hospital & Health Care Used the software for: 2+ years ### "Satisfies the need" November 21, 2023 3.0 Pros It does have a mobile version on the web page. Cons No actual Android App. Very difficult to add to anything on mobile. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Reason for choosing MDToolbox-Rx Friend recommended this platform. So I thought it would be something to use. Now, just feels like why not. Review Source JW Jeffrey W. owner Medical Practice Used the software for: 1-2 years ### "Better than I expected" November 22, 2023 4.0 searching for an eRx and not having my practice in an institution it was confusing finding an application and learning what steps are needed to be validated to prescribe. That wasn't a function of mdtoolbox but of learning what I would need mdtoolbox or any provider of eRx solutions to provide. MDToolbox handled that process. Although there are a few rough spots setting up and then using the application has been much less complicated and difficult than I had expected. There were a couple instances when I couldn't locate the pharmacy from their list. I contacted support which helped me find what I needed. not intuitive at those instances but otherwise has been useful effective and easy. Also cost though significant isn't crazy. Pros once each patient's demographics are input and the first medication is prescribed it is generally very easy to repeat. with controlled meds there is the second step to validate but that is also fairly quick and easy. it took a little while to figure out once a med is chosen to refill what the steps are to check two boxes and then select "complete" to prepare sending the rx. sometimes a patient's name isn't listed when sending a prescription but the "search patient" option works. It sometimes isn't visible for some reason but when scrolling the patient list it eventually shows up. Cons sometimes the app selects a different pharmacy such as one used months earlier. other times it can be nearly impossible to find the correct pharmacy in the app especially with large chain pharmacies with many stores...sometimes store number helps make sure it's the right pharmacy and searching is almost always better not entering normal identifying information but DO ENTER THE ZIP CODE FIRST THING. After using the application for a long time I discovered that I can make pharmacies favorite pharmacy one or two or three for the patient....and have each patient have a short list of repeatedly used pharmacies. Not at all easy to provide instructions for compounded medications. Review Source MM Margie M. Risk Management, IT Hospital & Health Care Used the software for: 2+ years ### "MDToolbox is a great product" September 8, 2021 5.0 Pros First and foremost the customer support is great. I get a real person every time which is almost unheard of these days. The support team worked with our EHR vendor to export and import client data. It's easy to set up new users. There are lots of ways to search for a client. Every pharmacy we have ever needed was always listed. Overall a great product. I recommended it to other community mental health centers in my state. Cons My biggest complain is that there is no option to import vitals into EHR. I keep asking for this capability but so far it is still not an option. Review Source Response from MDToolbox September 14, 2021 Thank you such a positive review! We are so happy that you are satisfied with our system and customer support. We pride ourselves on short hold times and friendly, knowledgeable support staff. Please continue contacting us as you come across new questions. Have a great day! jR joy R. psychiatrist Medical Practice Used the software for: 2+ years ### "hits all the important notes" November 22, 2023 4.0 I was not eager to switch from paper but I am very satisfied with the application on my laptop or desk top. I still have not mastered the ability to use it on my phone. first, because I don't have the ability to save the password that changes every few months, and then likely, if I am not doing it at my desk, I can't access my password folder from the phone. Pros the ease of use, the reliability, tracking of meds. Cons I would like the website to be a little more forgiving. for example, if I need to change pharmacies for patients, which is common with all the drug shortages, it is not aways user friendly. Review Source MT Mark T. Medical Director Hospital & Health Care Used the software for: 2+ years ### "Best of the available options" November 22, 2023 5.0 good. best option out there for a stand alone program. Pros ease of implementation, ease of use. intuitive. Cons ICD 10 diagnosis generator is flawed and not operational. We need to always Google search an ICD 10 diagnosis code to input into the program Reason for choosing MDToolbox-Rx ease of implementation and ability to coordinate with our current charting and billing processes Review Source SG Sharon G. Manager Hospital & Health Care Used the software for: 2+ years ### "Easy to use, does the job." December 4, 2023 5.0 Great program, user friendly, does the job. I'm happy with it. Pros MD Toolbox is user friendly. It satisfies the Feds demand for an e prescribing program. Cons I wish that you didn't use the same arrow to print as to look up patient medications, should be a different button. Review Source HR HASAN R. Psychiatric Medical Provider Mental Health Care Used the software for: 2+ years ### "Great Prescribing Tool for Fast Paced Workflow!" November 27, 2023 5.0 Overall, love using MDToolBox for my prescribing needs. Pros User friendly, intuitive, and easily customizable. Cons Limits to two years or less of external medication history lookup. Review Source MM Martin M. Medical Director Health, Wellness and Fitness Used the software for: 1-2 years ### "MD Toolbox ease f use" November 22, 2023 5.0 I have been with them for over 2 years now and I am very pleased with the product and the customer service! Pros Once you get the system down, it is very easy to prescribe meds for my clients Cons It was cumbersome at first but once you learn the ins and outs, it is very easy to use. It is like anything, it takes time to learn the tricks that make it work the way you want it to. Reason for choosing MDToolbox-Rx Cost and functionality were superior to all over products Review Source MV Mark V. M.D. Medical Practice Used the software for: 1-2 years ### "User Friendly E-Prescribing" November 23, 2023 5.0 Smooth. Have appreciated customer service, when needed. Pros Directly available information for prescription renewal. Easy to repeat unchanged prescriptions. Pharmacy search function very useful. Easy to cancel prescriptions when needed. Cons There is nothing major to comment about, cost could be lower. Review Source PH Phyllis H. Physician Medical Practice Used the software for: 1-2 years ### "Effectively send prescriptions including controlled substances" November 22, 2023 5.0 Positive experience - my EMR can send regular but not controlled substance prescriptions Pros Ability to electronically send controlled prescriptions to pharmacies. Ability to send compounded prescriptions. Ability to get renewal requests Cons Wish there was a way to notify for renewal requests without having to login to the application. Wish it would synchronize with my EMR to show prescriptions sent in the EMR Review Source CA CATHERINE A. Nurse Practitioner Mental Health Care Used the software for: 2+ years ### "MD Toolbox review" November 22, 2023 5.0 Very happy, always working when needed, PDMP accessed through prescription Pros ease of locating pharmacy and what medication will cost client Cons not connected to EHR used so am having to enter medications manually to EHR Review Source DH Don H. owner, provider Medical Practice Used the software for: 1-2 years ### "Highly satisfying app for prescribing" November 22, 2023 5.0 highly favorable experience with this product. Pros It's easy to use and the results for patient and pharmacy interactions are simple. Also, tech support is easily available without long waits for service. The techs I have talked with have been professional and knowledgable about this product. I feel very well supported. Cons Since I don't look at the app everyday, it would be helpful to get a text or email when I'm sent a message about a prescription. Review Source AZ Alex Z. Medical doctor Medical Practice Used the software for: 1-2 years ### "Excellent program for escribing" November 30, 2023 5.0 excellent and will continue to use this product Pros ease of use and great customer service. cost Cons a little difficult to use on phone when needing to change pharmacy. i have difficulty changing the location Review Source IH Imtiaz H. Physician Medical Practice Used the software for: 2+ years ### "MD ToolBox Review" November 27, 2023 5.0 Very good so far with 2+ years of use, consistent Pros Ease and consistency of use. Easy to find patients, prescription history, Web based Cons None, most features are easy to use. Some rx instructions are difficult to change Review Source GG Gary G. Dpm Hospital & Health Care Used the software for: 2+ years ### "Absolutely great" September 3, 2021 5.0 Prescription writing Pros Great tech support. Wonderful ease of use. Very small learning curve. Cons Can’t say. There is not anything not to likr Reason for choosing MDToolbox-Rx Better price. Independent standing. Review Source Response from MDToolbox September 14, 2021 Thank you for your review! We are so happy that you are satisfied with our system and customer support. We pride ourselves on short hold times and friendly, knowledgeable support staff. Please continue contacting us as you come across new questions. Have a great day! BL Bridget L. Psychiatric Nurse Practitioner Mental Health Care Used the software for: 1-2 years ### "Secure, easy prescribing" November 22, 2023 5.0 Pros Easy to enter patient data, real time updates on e-cancels, support with interactions. Cons Does not interface with my note taking EHR (Simple Practice), that would be so helpful if it would! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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