# Page 10 | GorillaDesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is GorillaDesk the right Pest Control solution for you? Explore 272 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130290/GorillaDesk/reviews --- GorillaDesk 4.8 (272) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 10 - Reviews of GorillaDesk ## Showing most helpful reviews Showing 226-250 of 272 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Anthony L. Owner Used the software for: 6-12 months ### "Very happy with system. Easy to use." March 12, 2018 4.0 Pros Able to use with very little problems. Someone always able to help when needed. Just added to my phone very happy about being able to email invoice from the field. Review Source MC Mitchell C. Owner Used the software for: Less than 6 months ### "Incredibly easy to use and has every feature I could want. Saves Ken so much time in the field. " March 8, 2018 5.0 Pros The mobile app works great. Snap a photo of the property. Automatically generated next device irder once service is completed. Accepts all types of payment from app. Email invoice. Quickbooks sync is a lifesaver and is completed with one click. Stripe add on works perfectly. Scheduler is easy to use. Cons In the mobile app I wish I could long press appointments in the scheduler to drag them to a new time frame like you can on the desktop version. There are no real cons at all. I'm just being picky Review Source DL David L. Owner Used the software for: 1-2 years ### "Useful, Functional, Good Customer Service" March 13, 2018 4.0 Pros The quick and efficient customer service, the ability to keep customer information, the ability to pull it up on my phone, computer, and other devices. Cons That I can only have one user/administrator. I think you can pay to add more users but I already pay the monthly fee to use the software, I don't want to have to pay more per user. Review Source SD Shane D. Owner / Operator Used the software for: ### "Great Product at a Great Price" January 4, 2015 5.0 When I started my company I went in search of a software to keep track of my customers and my schedule. I tried a dozen or more options, but they all fell short of my needs. Some didn't do basic things that I needed, while other were so complicated you would need hours of training to understand how to use it. Gorilladesk was different. It gave me all I needed in a simple to use package and at a price I could afford as a startup business. To top it off, the customer service was exemplary! They took the time to talk to me and answer all of my questions at no charge. They seemed to genuinely care about my business and success and even took some small suggestions I made and implemented them into the program. I could not recommend this program and its develooment team any higher! A+ on all accounts! Review Source Response from GorillaDesk January 4, 2015 Thanks so much for this kind review. Chris Moreschi / Founder KM Kim M. Owner/Office Manager Used the software for: Less than 6 months ### "Best in the business!" April 28, 2017 5.0 Pros I just want to say how happy i am with GD. It's so easy for customers to pay...the last two months I haven't have ANY PAST DUE accounts! What?! I've had customers rave about our company, how we're a small company, with big technology! It really gives us that polished look that sets us a bar above the rest. I just can't say enough great things about GD. Cons The darned time off blocks! You can't edit them, you have to delete and create a new one. Review Source Response from GorillaDesk April 28, 2017 We appreciate you so much Kim! kS karine S. coach Utilities Used the software for: Less than 6 months ### "organizing the schedule and saving time" June 10, 2021 5.0 very positive, the company had increased productivity, income and team satisfaction in having more time Pros the organization of schedules, how much it facilitated, increased productivity and time savings Cons customer support can have more functions, to be more complete Review Source EY Edward Y. Owner Real Estate Used the software for: Less than 6 months ### "Great product" December 11, 2019 5.0 I am hoping that in the busy pool season it will cut down on the time I spend on communicating schedules to customers Pros Its ability to automatically send emails and texts to confirm appointments. Cons The mobile app currently is not able to be color coded by job type Review Source MS Michael S. Owner/Broker Real Estate Used the software for: Less than 6 months ### "Amazing software" December 11, 2019 5.0 It has been great. The software is easy to train on and easy to use. Pros The ease of use and ability to communicate is excellent. Cons I wish the optimization was better and could optimize an entire week correctly. Reason for choosing GorillaDesk The ease of use. Review Source MW Matt W. Own Construction Used the software for: Less than 6 months ### "Top Notch Customer Service!" September 13, 2018 5.0 My experience has been phenomenal. The customer service at gorilla desk has hit it out of the park for me. They respond very quickly and get troubleshooting taken care of almost immediately. Pros Ease of use. The software has been designed in a way that getting around from task to task is very simple. My efficiency has already doubled in a weeks time. Can't wait to see what I think in a month or two. Cons Haven't found anything yet. Love this software! Review Source GA Gary A. Owner Consumer Services Used the software for: Less than 6 months ### "The best of many!" February 24, 2017 5.0 I picked this software up and started right away without any training. Gorrilladesk is so functional easy to use, even my young children learned to use it in minutes, scheduling appointments for me. But don't let its Simplicity fool you. This software handles everything needed to run a business and it just keeps getting better. Pros It's operated by a company that cares, improvements are made on it all the time Cons The software is still young Review Source Response from GorillaDesk February 25, 2017 GorillaDesk team appreciates you Andrew! CA Chip A. Owner Used the software for: Less than 6 months ### "Starting to get the hang of it. Not as smooth as I had hoped." March 10, 2018 4.0 Customer management and invoicing cohesion. Pros Strong customer support in the beginning. They exported my customer database from by old software to GorillaDesk and once the customers are scheduled it works well. Review Source JW Jay W. Owner Used the software for: Less than 6 months ### "Gorilladesk customer service is second to none. They respond very quickly." March 15, 2018 5.0 Pros It's ease of use. You can learn the program very quickly. It has lessened my work load so much. My book work is completed in quarter of the time. Cons The one thing I wish gorilla desk had is more functions on the mobile app. I would like to be able to view and print reports from my mobile device. That is the only thing I would change. Everything else about gorilla desk is wonderful Review Source JM Jared M. Owner Chemicals Used the software for: Less than 6 months ### "Excellent product, especially for the small operator, only took about 2 hours to learn" April 28, 2017 5.0 Streamlined my service process Pros Easy to understand, integrated, easy to use, good price, great customer service, just a really great product Cons That the app cant perform all the functions of the full site, its only a minor annoyance but it would help the guy in the field be less dependant on the office Review Source Response from GorillaDesk April 28, 2017 We appreciate you Jared! HV Heather V. owner Real Estate Used the software for: Less than 6 months ### "User friendly" March 19, 2018 5.0 Ease of communication between office and technicians. Pros Easy to use on variety of formats. I work from a desktop in the office, the guys use phones in the field and everyone has access to the same information Cons Can not go back to view a sent email . Add email for realtor with email going to buyer would be helpful. Review Source AJ Ashley J. Company Controller Used the software for: Less than 6 months ### "Amazing software, backed by amazing people!" June 27, 2016 5.0 I am the least tech saavy person! Chris & his staff have been there every step of the way in integrating over to GorillaDesk! They have been absolutely amazing, walking me through everything I needed help with. The ease of use, and interface are great! This is by far the best platform we have ever used! Review Source Response from GorillaDesk June 27, 2016 Thanks Ashley we appreciate you! GorillaDesk Team DO Darla O. Owner Environmental Services Used the software for: Less than 6 months ### "Very user friendly! Excellent customer service!" March 8, 2018 5.0 Time savings!!!!! Pros Options we needed are available. Easy for myself as administrator and technician to use. Routing feature will totally streamline our scheduling process. Can't wait to begin utilizing the invoice and payment processing options. Review Source JC Jane C. Used the software for: ### "GorillaDesk is very easy to use and simple to master." January 14, 2016 5.0 GorillaDesk is very easy to use and simple to master. We love the scheduling and routing functions! And we don't have to use multiple softwares like we did before because GorillaDesk has this great emailing, invoicing and reporting systems. Everyone (the technicians and office staff) can communicate within the software as well so information is not lost and we can keep track of everything that is happening on all the client accounts. And we appreciate the great customer service too! Review Source Response from GorillaDesk January 14, 2016 Thanks Jane we're happy to serve you. GorillaDesk Team SJ Simon J. Owner Used the software for: ### "GorillaDesk is a must-have tool for your business" May 18, 2016 5.0 GorillaDesk is simply the easiest, and most effective Pest Management business solution I've ever used. It is the key reason behind running an efficient operation, with easy communication with customers, resulting in a higher percentage of repeat business. I go out of my way to recommend it to my fellow business owners, as we can all grow together. Chris and the team at GD are very innovative, and are always a step or two ahead, with developing the next key feature- and they are very approachable too! Review Source Response from GorillaDesk May 19, 2016 Thanks Simon! We appreciate you. JL Joy L. Administrator Construction Used the software for: Less than 6 months ### "Excellent Field Service Management" September 12, 2019 5.0 This has helped us remain competitive in our field and gain new customers due to our new rates of efficiency. Pros This software has been the perfect addition to our lawn care company's field service management tool bag. It helps all employees to complete their tasks on time and efficiently. Cons It took a bit to understand how to track our team members but once we caught on it was as easy as can be. Review Source RM Ruben M. Owner Consumer Services Used the software for: Less than 6 months ### "Great" March 10, 2018 5.0 Pros Less work when I get in the office. I just need to check whats on the route for the next day.. Cons Need to be color code for different zones in the city .So I know where the customers are located in the city. Review Source PS Pamela S. Used the software for: ### "Great product, Great Service!" February 14, 2017 5.0 I am EXTREMELY happy with Gorilladesk! I have been using this product for the past 2 years and can honestly say it has helped my business with growth, time management and peace of mind. I can easily schedule my techs days and with a glance know what is happening for the month. I have used other programs and the ease of use with Gorilladesk along with the quick help you receive from their customer service I find to FAR exceed the other programs! Review Source Response from GorillaDesk February 14, 2017 The GorillaDesk team appreciates you Pamela! LT Lance T. Owner Used the software for: ### "Simple, Easy to use and Highly effective software" January 4, 2015 5.0 GorillaDesk is simple, easy to learn and use. Saving time is #1 for small business owners and this software platform does exactly that. My morning routine is well no longer a routine. No more hand written scheduling, bulk invoice printing, creating schedule materials for techs simply put, far less clutter. I can see my desk again. Great for the pest company that wants to focus on building the business, not working within it. Review Source Response from GorillaDesk January 4, 2015 Thanks so much for this kind review. Chris Moreschi / Founder CM Chad M. Vice President Used the software for: ### "GorillaDesk Review" January 4, 2015 5.0 This software is the total package. From scheduling to customizable invoicing to routing. This program was well thought out by someone who knows the service business. I use it to run my small pest control company in Miami with 3 technicians. If I ever have any issues I simply call the owner of the company and he walks me through what to do over the phone. That's great customer service! If you're currently using a different software, give the 30 day free trial a go. It'll sell itself. Review Source GW Gerald W. owner operator Consumer Services Used the software for: Less than 6 months ### "CAVE MAN TO HIGH TECH" January 23, 2019 5.0 I always have help getting walked through anything I dont understand yet Pros The permanent schedule and rescheduling temporarily . Cons I dont have the computer skill to know of any cons. Review Source HC Hakim C. Owner Environmental Services Used the software for: Less than 6 months ### "Pest control" November 3, 2021 5.0 There are very easy to talk with and understand new companies struggling. Pros Easy to use, the colors use sit good with my eyes, it helps me navigate the app easier. Cons I'm not sure yet, I'm still building my company so I didn't test everything on the app yet. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.